Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Kindly Need urgent attention . travelled from Puducherry to Chennai at 3pm AC bus Tn-32 N4504 on 23/02/23
Issues : Firstly the bus was delayed by 50 minutes without any notification to passengers .
Secondly the bus was already full in Puducherry, but still the bus was taking excess passengers and has been stopping in every single stops and also adhocly every time someone on the road shows hand to stop the bus . The bus has extremely exceeded the capacity and several people were on standing( very aged person, lady with a kid, etc) . Already the Ac was very low and since it is over crowded it is sweating badly for everyone inside the bus and the windows are sealed cannot be opened. There is no ventilation . When raised with conductor, His responses was very rude and continues to stop the bus and taking more passengers . This is absolutely unacceptable to travel in this conditions and crowd despite paying high ticket charges .

23.02.2023 (Today) Morning I have travelled from Dindigul to Palani in government bus (No.TN.63N.1910) . When I was given Rs.100 to conductor for to take ticket, a fair from Dindigul to Palani is Rs.44 but he has given 6.Rs change only. I thought he will return remaining Rs.50 in sometimes. But he didn't return that. After sometimes I asked him " you have not given remaining Rs.50 yet", but he replied I have already given a change I can't give anymore in a "Very Rude Manner". For this kinda matter and behaviour of conductor not only me, so many passengers are affected like me. So please take necessary action to solve this problem not to happen again.

I booked a ticket on the TNSTC website from Trichy to Bengaluru on 23/Feb/2023. I paid 615 rs by scanning QR code in PhonePe App.The amount is debited from the account but there is no response in the page. So, again I paid 615 rs by using UPI id and the ticket got confirmed.

I called to toll free number but there is no proper guidance from them, kindly help

Respected sir,
I booked bus ticket from pollachi to chennai on Feb 22 11.15 pm. During this process I pay rs 1180 via gpay on 11.31pm. Amount transferred successfully. But ticket not booked . When will I get money. Please refund my amount.
Thank you sir

Dear sir,

I am traveling from Coimbatore to Salem bus timing 12..05 pm on 23/2/23. Ticket amount gave rs2000 for amount 465 rs. 3 ticker. He did not give balance amount, when we ask i am busy, when see front he is sleeping in front disk. I have attached ticket no for ur reference. He is not giving proper response for people rude and worst behaviour. He look like drunk. How government staff drunk and coming for the job. Their is superior manager towatch this type of people, giving burden to public, already so many avoid government because of bad thinking of it. In this case government bus people also behaviour is like this means how to travel in government bus. Government people requesting to take action on it

This is to place on record that buses running through vedapatti through r s puram and gandhi park from gandhipuram and town hall are not at all running in time and daily public are forced to wait for hours to get a bus. All cannot afford to travel through personal hired vehicles like auto or call taxi and many a times buses do not stop also.
Most of the buses are normal buses and free for ladies, and this decision made on political grounds for which we are made scape goats. Either increase the number of bus services or permit share autos in such routes frequently.
Specifically between 2 pm to 3.30 pm there are almost nil buses and we are made to wait for long hours.
Paid buses may be run instead of free for ladies, which will not only increase the income to tnstc but also our waiting time shall be reduced tremendously

Not having proper schedule for bus timing from Gobichettipalayam to perundurai . Bus timing between previous bus are about 45 min to 1hr. Even though route have more than 8 bus but it not comes with proper schedule. Please take savior action and change the timing of the bus in proper.

I have booked a ticket for Vellore to coimbatore bus on 11.43am 22feb 2023
through tnstc booking app. My money was deducted from my bank account but my ticket has not been booked. So kindly refund my deducted amount back

Govt bus No
TN30N1649 this bus contractor very wost with out stop in devadanapatti this bus depot is SALEM

Not giving proper exchange amount to the passengers

Greetings
I have booked a ticket in setc ultra deluxe (6.30pm) from coimbatore to kanyakumari on 20th February 2023 (20/02/2023) with trip code 1300GULKAK and route no. 664EUD. amount 510 was debited from my bank account but no ticket has been booked. I request you to kindly refund the money as soon as possible
Google transaction id
( CICAgJC9oueEaw)

Regards
Uma Sri

I am waiting going to Karumpathamapatti evening
Waiting to bus stand
Back to back two srt bus ( coimbatore to tripur bus routes) was there but this bus only tripur passenger only not Picaping low amount passenger then why private bus allowed by bus stand
I am very disappointment and mently worse

We missed things on travel SETC PICKUP POINT Perungalathur @ 3.30pm and DROP POINT NO.1 TOLLGATE # 9.20pm, There's no support from department. I went to enquire location both in twice TVS TOLLGATE and Bus stand TRICHY main.

Thomas
[protected]

As I travel from Gangaikondan, Tirunelveli to Tirunelveli new bus stand through Madurai byepass rider bus TN 58 N 2390 on 20/02/2023 around 6.30 am. The conductor charge as a fare of rupees 35 instead of 15 rupees and he didn't give any explanation. Please do the needful and take action against this types of issues. Thank you.

I was boarded at Thanjavur new bus stand and i wish to dropped at SASTRA DEEMED TO BE UNIVERSITY in thirumalaisamuthiram, normal fare rate for sastra is Rs 16 only but the conductor collected RS 20 and they entered valambakudi in ticket, i asked at him why you entered valambakudi instead of satra. They replied that " What's your dropping point, Sastra! Then leave at sastra this is express you don't ask anything to me". There are 2 more people also have the same dropping location, the conductor collected rs 20 from they also.

I am from Mangalampet, Virudhachalam. Today I am waiting for the bus at the Summai Thangi Bus stop, Mangalampet. A bus from Chennai going towards jayankondam didn't stop even though both the driver and Conductor seen us. It's happened several times.

A conductor in a bus distributed tickets in a random way and responded in a immatured way to me and delivered false words with me regarding my work.

I booked two tickets from madurai to chennai at 26th february on boarding time (10.00 - 6.00) non ac sleeper seater bus. Amount debited from my account but the tickets were not booked. Refund my money as soon as possible. Atleast give me the information about refund.

Transaction details
Merchant name: TNSTCLTD
Payment amount: 1520
Transaction reference no: YIC[protected]

Hi I'm Ruban from tenkasi and i posting this complaint so that tnstc can take action. On 18 Feb 2023 i took bus from tirunelveli depot bus number something (tn 72 7311) (tirunelveli to tenkasi 123) departure evening at 6:30pm i gave him 150rs each ticket cost for tenkasi is 51rs so 2 tickets is 102rs he told with attitude give me 2rs and take your 50rs back i asked him 3 times he never gave me till tenkasi then angrily i shouted at him and told him to give back my 50rs he told me that he will call police station and make a complaint and he will say that i stole his bag rude behaviour whole passenger is disturbed by this guy rowdy attitude and using abusive language finally he threw me 50rs worst attitude tnstc should dismiss that conductor

The conductor age must be above 50 short slim guy with spects blue uniform

I not want to see that guy face again in my life

Tirunelveli to tenkasi on 18 Feb 2023 departure 6:30 arrived tenkasi 8:30pm ni tn 72 7311

Date[protected]
Bus id no - E-7006
Route velankanni to Chennai
Route no: 324AB
Time 9:30 pm
Trip code 2130VEACHEAB
This bus driver is driving the vehicle so recklessly knowing that he is travelling with 30 to 40 people including elderly people and infants. I have checked with some apps for the vehicle speed he is just going so fast in single lane roads without any lane split barricades around speed of 60 to 65 on time around midnight 1 Am .