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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 29

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B
BERLISHA J
Feb 5, 2023
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Today is 05:02:2023 TN 74 N1967 at 9:45 pm from Nagercoil to Trivandrum
Bus provided with doors with automated system ...bus is crowded well since it is Sunday...yet the driver didn't know to close the door ...if anything bad happens to anyone how much picha amount will the DMK MODEL GOVT would pay for our lives?????
This is ur service for ur people ahh??? How pity about ur ruling!!! 😂
We as ur voter need disciplined service...promote first then say that u r a model govt nu
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    R
    Rama Pradeep
    from Coimbatore, Tamil Nadu
    Feb 5, 2023
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    Dear sir or madam,
    I m travelling from Palani to Karaikudi weekly to catch the Chennai train nella express however today at thaipusam festival conductor has inormed other passengers other than Karaikudi destination thought the bus is travelling through Dindigul..
    Hence bus driver has inforned to lodge a complaint to whom over it may now he has seen many customers like that and mentioned in one word language without any respect...please advuse drivers and conductors stop abusing on social days like marriage muugurtham and thaipossam etc hence public has to travel to destination.pleaze take action and rever us else this may takEN further ..bus no TN57 2308
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      R
      Rama Pradeep
      from Coimbatore, Tamil Nadu
      Feb 5, 2023
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      Address: Palani

      Dear sir or madam,
      I m travelling from Palani to Karaikudi weekly to catch the Chennai train nella express however today at thaipusam festival conductor has inormed other passengers other than Karaikudi destination thought the bus is travelling through Dindigul..
      Hence bus driver has inforned to lodge a complaint to whom over it may now he has seen many customers like that and mentioned in one word language without any respect...please advuse drivers and conductors stop abusing on social days like marriage muugurtham and thaipossam etc hence public has to travel to destination.pleaze take action and rever us else this may takEN further ..bus no TN57 2308
      Public are abused in this manner
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        G
        Govardhan jayaraman
        from Chennai, Tamil Nadu
        Feb 5, 2023
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        Myself travelling with family from jayachandren to tambaram on TN-01N-5540(SPI 1153).the conductor was rude when I asked about the ticket far for my mother. This wasn't expected from a government officials like him. Make sure to take an action
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          S
          Shahrukh1295
          from Coimbatore, Tamil Nadu
          Feb 4, 2023
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          Ticket booked date : 23 Dec 2022
          Transaction : successful/amount debited
          Ticket: Not received
          Amount : 650/-

          Ticket booked date : 04 Feb 2023
          Transaction: successful/Amount debited
          Ticket: Not received
          Amount: 525/-

          Total debited: 1175/-
          Refund : Not came till now.
          +2 photos
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            K
            Karthikeyan s p
            Feb 4, 2023
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            Address: 8/139 , Pattavarthiayyampalayam, Chikkarasampalayam, Sathyamangalam,Erode.

            Sir today 4/2/2023 at 7.30pm town bus number-10 (Sathyamangalam to Bannari) bus came out side from bus stand, i and my family members with two childrens stop the bus but driver visually seen our request and not stop the bus. we are suffering in night with childrens. So please take necessary action.
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              W
              Wilson Paul G
              Feb 4, 2023
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              Address: Ooty

              Hello Team!
              Tried book ticked from Ooty to Chennai on 04/01/2023 but after debiting the charges it said that it has been failed to book the ticket. Kindly resolve the issue as soon as possible.
              +1 photos
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                K
                karthick271296
                Feb 4, 2023
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                TN 29 N 2760
                The following bus no in 05/02/2023 afternoon 3.00pm vellore bus via krishnagiri.
                The bus conductor has a rude behavior with passengers. He used bad words to fight with a passengers.
                He didn't give a change for passengers he will cheated
                The conductor is not wear a name batch after fight, he will hide it
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  G
                  Gowthaman Ganesan
                  Feb 4, 2023
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                  Hi,
                  I have boarded TNSTC bus from Madhurai to Salem on 03/02/2023, 3.00pm to 8.00pm.
                  I lost my bag in the bus.
                  The bus number is TN72N2356, The reason for this theft is the driver stopped the bus unnecessarily in a tea shop for their sake, these thefts are happening frequently but the drivers are not taking any action
                  Kindly help me with the procedure, if needed I can come to shanti nagar bus depot.
                  Description of the bag:
                  Brown(Roshan) in color, 3 section.
                  Inside the bag you can find an clothes, specs set, ID card.
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    R
                    rjsekar05
                    Feb 3, 2023
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                    Address: Chennai

                    I have booked my bus ticket on 02.03.2023 and 03.02.2023 through TNSTC mobile applications and amount was debited and ticket has not been booked.

                    Transfer to SETC TN LTD Ref. No.[protected] dt 02.02.2023
                    Amount 1465/-

                    Transfer to SETC TN LTD Ref. No.[protected] dt 03.02.2023
                    Amount 1465/-
                    +2 photos
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                      D
                      Dharanees kumar S
                      Feb 2, 2023
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                      I had booked ticket from Bangalore to pollachi, money got debited from my account but ticket didn't get booked. OB number: OB20799354 booked on 01/02/2023 . Rupees - 535

                      I had booked ticket from Bangalore to pollachi, money got debited from my account but ticket didn't get booked. OB number: OB20801936 booked on 02/02/2023 . Rupees - 535

                      Please Provide me the Refund amount for both the Transaction.
                      Ticked booked mobile number:[protected]
                      Mail:[protected]@gmail.com
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        A
                        Aravindh_er
                        Feb 1, 2023
                        Feb 1, 2023
                        This thread was updated on Feb 1, 2023
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                        Booked bus ticket on tnstc portal. Payment was successful but received error page. I didn't get my ticket. Please refund
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        Booked Puducherry to bangalore bus 10.05 for feb 12
                        -Aravindh_er
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                          U
                          Ushanaveen
                          from Bengaluru, Karnataka
                          Feb 1, 2023
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                          Today i booked a bus ticket in tnstc from Bangalore to Palani for[protected]. My amount 1380 has been debited from account and ticket is not booked. Pls refund my amount.

                          Ticket is booked through UPI payment way at 9.20pm on[protected]
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            V
                            Varun mogli
                            from Madurai, Tamil Nadu
                            Feb 1, 2023
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                            I booked 3 tickets from chennai to usilampatti. Booking is failed but My amount debited from my account.

                            I want that amount to be refunded.

                            OB Ref NO :
                            OB20792674

                            bharathidasan.[protected]@gmail.com

                            Regards
                            Varun mogli
                            +1 photos
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                              Varun mogli
                              from Madurai, Tamil Nadu
                              Feb 1, 2023
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                              I booked 3 tickets from chennai to usilampatti. Booking is failed but My amount debited from my account.

                              I want that amount to be refunded.

                              OB Ref NO :
                              OB20792674

                              bharathidasan.[protected]@gmail.com

                              Regards
                              Varun Mogli
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                                K
                                Kadavul12031996
                                from Kurukkuchalai, Tamil Nadu
                                Feb 1, 2023
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                                I was travel in TNSTC bus today (01.02.2023 bus time for kurumbur 8'o clock bus route Nazerath to Tuticorin) from Kurumbut to Tuticorin, In the bus conductor only reach front side for taking ticket near sethukuvaithan stop but the driver shouting me why you are not taken ticket till now.no peoples are taken ticket where stopped in kurumbur.
                                I have clearly explain to driver the conductor didnot come front side i will take ticket surely once he will arrive but he was shouting. I am also working women and i have a many stress in my mind, when he shouting my mind is full o[censored]pset.
                                Kindly take some acton to him. Please do the needful.
                                +1 photos
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                                  Kadavul12031996
                                  from Kurukkuchalai, Tamil Nadu
                                  Feb 1, 2023
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                                  I was travel in TNSTC bus from Kurumbut to Tuticorin, In the bus conductor only reach front side for taking ticket near sethukuvaithan stop but the driver shouting me why you are not taken ticket till now.no peoples are taken ticket where stopped in kurumbur.
                                  I have clearly explain to driver the conductor didnot come front side i will take ticket surely once he will arrive but he was shouting. I am also working women and i have a many stress in my mind, when he shouting my mind is full o[censored]pset.
                                  Kindly take some acton to him. Please do the needful.
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    S
                                    Sasikumartr
                                    from Mumbai, Maharashtra
                                    Jan 31, 2023
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                                    Resolved

                                    Hi team,
                                    I'm sasikumar On 28/01/2023, I tried to book 2 tickets from Chennai from Hosur in SETC. Amount Rs.715 has been debited from my account but ticket was not booked.

                                    TNSTC Reference Number: OB20748915 .

                                    i have attached the id proof.for your refferance

                                    Please resolve this complaint and refund the amount as soon as possible.
                                    +1 photos
                                    Feb 2, 2023
                                    Complaint marked as Resolved 
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      S
                                      Sai K14
                                      Jan 31, 2023
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                                      Address: TRICHY

                                      I have booked a ticket from Trichy to Chennai on 31st Jan 2023. Bus Conductor was shouting on me to pay for extra luggage. What is this rude behaviour ?? APSRTC, TSRTC, KSRTC, and all other RTC never asked passengers to pay for extra luggage.
                                      I need my money back as fast as possible. Hoping that TNSTC will take an action against this.
                                      Date:31/01/2023, Time: 16:15
                                      Trip Code : 1615TRICHEAB
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        S
                                        samkrishb10
                                        from Krishnagiri, Tamil Nadu
                                        Jan 31, 2023
                                        Feb 13, 2023
                                        This thread was updated on Feb 13, 2023
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                                        Address: Krishnagiri
                                        Website: www.tnstc.in

                                        I had booked ticket from Krishnagiri to Chennai, money got debited from my account but end up showing error page and ticket didn't get booked. OB number: OB20732697 booked on 28/01/2023 at 2.56pm.
                                        Rupees - 305
                                        Journey Date : 29/01/2023 at 10.30pm
                                        +1 photos
                                        Feb 3, 2023
                                        Complaint marked as Resolved 
                                        Money has been refunded
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        my refund process is sucessfull but cash not debited to my accound pls help me for that transaction
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