Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I have booked three tickets from Madurai to Chennai 10am non ac sleeper bus. Amount got deducted from my account, but ticket was not generated.
Amount is Rs.2280
OB No: OB20606470.
For travel I have booked the ticket again. I have used my savings money, which is required for month end expense now.
Kindly refund the amount which was deducted for the failed transaction.
Booked date:[protected]
mail id: [protected]@gmail.com
mob no: [protected]

Sir this is g vijaya ram singh from
Chettikulam,
Radhapuram thaluk,
Tirunelveli Dist
Tamilnadu
627120.

we have a bus service from our village 3B-chettikulam to Vadasery (nagercoil -Kanyakumari Dist) it is not reliable as it not regular.

this facility is most important in this route most o[censored]s are availing this bus service kindly make sure it functions regularly
with Hope
gvrs
Construction Manager
Larsen & Toubro limited
KKNPP3 & 4
kudankulam
[protected]

Hi, I have booked bus ticket today (20.01.2023 ) for travel on date 28.03.2023 From Coimbatore to bangalore and i paid through UPI transaction i have received message and mail confirmation ticket amount has been debited Rs.1555 but ticket not booked it's showing failed. But amount has been debited from my account. Here is the transaction reference number: OB20616637.
I want refund.

I had booked ticket from villupuram to coimbatore at ( 21.15 Ultra deluxe) seat number 21 . On 13.01.2023, I had booked for Rs .390, amount was deducted but the ticket was not booked and the reference number is OB20476868.
so kindly take action and refund my amount back to my account.

DearSir/Madam,

I am living in B.Nadur vill, Dharmapuri district Tamil Nadu. Bus depot is located at Thurinjipatty 1km before my bus stop.Bommidi Bus stand Pin 635301 is located after 1.5km from my bus stop. Which means my bus stop is located in between Thurinjipatty depot and Bommidi Bus stand. Bus No TN29 N 2795 started at 7:50AM in Bommidi which means 7:45 bus will come at my bus stop Nadur. Usually all the buses are stopping in my bus stop. But especially this bus not at all stopping whenever I provide proper hand signal. while I asking the regard Mr.Suresh Driver and Mr.Prabakaran conductor shouted on me. And told like there is no stop for your bus stop, so we can not stop bus at your bus stop and showing rude behaviour. Also driver mentioned that, after this bus one private bus will come you take that the bus. I doubt that they are intentionally not stopped in my bus stop to favouring the private bus.

Now I am telling that there is police station located in my bus stop. And more than 1000 families are living in my village Yes, officially no specific stop is provided for Nadur. But all the time, all buses are stopping in my bus stop (B.Nadur). If there is no stop for my village means how public will access the police station.

So first I request you to take necessary action against the mentioned driver and conductor for rude behaviour and non stopping the bus in my home town. Second, kindly provide the official stopping to my bus stop for public convenience to access my village and police station.

Regards,
Vigneshwaran V
[protected]

Hi, I booked ticket from Trichy to Chennai for the travel date of 25.01.2023. Amount has been debited from my account but i havenot received any ticket confirmation sms or email. Kindly refund my amount else send me my ticket confirmation message. Pls find the attached Payment Screenshot for your reference.

Dear Sir,
Today (19-Jan-2023) I travelled from Thirumangalam to Koyambedu Chathiram by way of TN Bus No: TN-01-N-9704 at 8:15 pm.
I gave 10 Rupees to Conductor for Ticket and the Conductor said to give the exact 6 Rupees Change. I replied to the conductor that i dont have the exact change. For that the Conductor Using Bad & Vulgar words (like., saavugraki, saniyaney, uyira enda vanguringa) for not giving the exact change. That Bus Conductor is treating every Passenger with angry & disrespectful manner. Kindly take proper action against that Bus Conductor.
(Note: The Conductor is wearing Spects)

Hi Team,

Land registration document was lost while travelling in Tamil Nadu (Pura Nagar bus) Nagercoil.

We do not have the bus number, but the bus ticket number is available. It should be either 54398 or 70431.

Bus was travelling towards Nagercoil around 3 to 4.30 PM.

Please contact me if there is any information regarding the document in below mobile number or mail ID

Mobile number: [protected] / [protected]
Mail ID: jasphin.[protected]@gmail.com

I tried to book 2times from Nagapattinam to Vallioor but amount will be debited did book please refund my amount

On 1st Jan 2023, I booked a ticket to travel on 17th Jan 2023 from Salem to Chennai. Due to change in my travel plans, I cancelled the ticket on 11th Jan 2023. But the refund is not yet done. Please do complete the refund as soon as possible.
OB ref number: OB20267811

I am lives in arthanaripalayam.anaimalai taluka, coimbatore district. I am study in college.route 27 and 34 (udumalai to arthanaripalayam) it s not coming regularly so i face many struggles and problems and my study affected.so sir/madam grand to help me.please inform to our department.thank u

Payment was failure from merchant side when i booking my ticket on 14 jan.Refund was processed from merchant but not credited in my account .Please help to get the payment.This is merchant refund id

Op20501984
ARN 20230117

16th Jan 2023, booking a ticket from Erode to Chennai and made payment Rs.786/- through UPI. Payment is successful and amount was debited from my account but ticket is not booked. Please do refund my amount as soon as possible.
Status / Reason : Successful Transaction
Transaction Amount : 786.00

On 17th Jan 2023, I tried booking ticket from Salem to Chennai (Trip Code: 2040SALCHEDD01L) and made payment of Rs.337/- through UPI. Payment is successful and amount was debited from my account but ticket is not booked. Please do refund my amount as soon as possible.
OB Ref NO : OB20562675
Status / Reason : Successful Transaction
Transaction Amount : 337.00
Txn Reference No: YIC[protected]
Bank Reference No :[protected]

On 17.01.2023 I tried to book a bus ticket from Chennai to vellakani in SETC. Amount Rs.2660/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 20/01/2023
OB No : OB20566820
Amount : Rs.2660 /-
Mail id: [protected]@gmail.com
Mobile no:[protected]

At 0100 hrs, Dt 18.01.2023 we reached thirunveli bus stand along with my family members onna state transport bus as we are travelling from Rameshwaram to Kanyakumari.

Ladies from our family went for urinal section, wherein the care taker upfront demanded Rs 5 from everyone, when I checked found Re 1 and Rs 2 mentioned over the wall specifically, which was concealed by care taker.
When reasoned with him he tried to threatened me and tried to hit physically.
Even we reached bus conductor for the same, he asked to us to raise a complaint.

Regard
Sunil

I tried to book ticket from tenkasi to coimbatore in SETC. Amount Rs.430 has been debited from my account but ticket was not booked. TNSTC Reference Number:
OB20552979 Please resolve this complaint and refund the amount as soon as possible. TNSTC Mail Id: [protected]@gmail.com Regards, Mathan M...

Bus is not coming in proper timing, dont have proper time frame.. more than 1 hour or 2 hours sometimes more than 5 hour bus is not coming.
mini bus chrompet to Medavakkam, Bus no: S2.

On 16/01/2023, Monday, I travelled with my son (6yrs old) from Pallagoundapalayam (1 stop from Vijayamanagalam toll) to Perundurai..
I asked 2 ticket to conductor and it's about 10km, fare will be Rs.13/- each and he said Rs.26/-..
I had Rs.200/- note as well as Rs.20/- and i don't have any change,
For that he was very harsh and told why you are people travelling without change (Rs) and if you don't have change (Rs) means just walk...
And finally he dropped me with my son in mid of the road and it's around 1.3kms from Pallagoundapalayam...
Kindly take this complaint as serious and do the needful...

For your reference, below i shared his conductor ID, Name and bus number.
Conductor ID : 8729
Name : Prabhakaran
Bus number : TN 33 N 3247

Dear sir/madam
Always not get in the musiri passanger including with children untime not allowed