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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Feb 24, 2026
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 32

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J
John rufus mathi
Jan 21, 2023
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On 21/01/2023, I had to booked 2 tickets from bengaluru to tirunelveli in SETC. Amount Rs.1565 has been debited from my account but ticket was not booked. TNSTC Reference Number:[protected] Please resolve this complaint and refund the amount as soon as possible. TNSTC Regards, john rufus
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
How to find the OB reference number., I paid through gpay
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    C
    Jan 21, 2023
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    Address: Salem old bus stand

    My name is chandravel... The conductor of the bus number 53 on the route from malasamuthiram to salem old bus stand speaks very angrily, young and old alike. Nagarajan... I request you to reprimand him .. Thank you sir

    Bus number -TN30N1267
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      R
      Rajesh2904
      from Pollachi, Tamil Nadu
      Jan 21, 2023
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      Address: Negamam new busstand, Pollachi Road, Negamam -642120

      Buses coming from tirupur to Pollachi are not comming inside the negamam new busstand, They all are directly going to Pollachi without comming inside busstand.. This also happens for the bus which are travelling from Pollachi to tirupur also. i am waiting in busstand from 3.10P.M to 3.45P.M two of the busses passes by without coming inside the busstand. Please take a leagal action against the drivers and conductors who are all doing this violation. And some of the private buses changing the route also according to their convenience like a bus from gandhipuram will come to negamam usually depart at 6.30pk and reach negamam by 8pm. But they will ask the passengers like it will go only to kinathukadavu so you can better change the bus, I don't say everybus drivers are doing this but mostly it is happening.. Please take this complaint and resolve this issue as soon as possible
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        R
        Raj09Al
        from Madurai, Tamil Nadu
        Jan 21, 2023
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        Address: https://www.tnstc.in/home.html

        I booked chennai to madurai SETC bus ticket Rs505 in SETC official website. The ETicket was not booked(Failed Transaction) but amount debited from my Bank account.
        OB Ref NO : OB20617299
        Please... please... Refund my Rs505.
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          P
          Prasanna Jothiraman
          Jan 21, 2023
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          Address: South vadam pokki Street Ayyampettai

          On 19/01/2023, I try to book ticket to Chennai after transaction completed my money was debited but ticket was not booked. : Kindly refund my money
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            Prasanna Jothiraman
            Jan 21, 2023
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            Address: South vadam pokki Street Ayyampettai

            I try to book ticket on 19/01/2022 after doing transaction my money was debited but ticket not booked it shows error message. kindly refund the amount
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              M
              Maloni
              Jan 21, 2023
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              I travelled from karaikal to Pondicherry on 21.01.23 at8.45 am, in Kumbakonam transport corporation bus . I seated in the very first seat of backside of driver seat. Place for placing the foot is too less, where I can't place my leg, and just above the seat there is a sharp box which hit my head and got injured, pls take necessary action to resolve this issue, because others should not got this my discomfort travel
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                S
                Sivajsivashankar
                Jan 21, 2023
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                I had book two tickets for Trichy to Chennai on 20.01.2023, ticket is not getting book but money was debited from my account Rs.850. I request you to refund the amount. Here I give my details about booking,
                Email : [protected]@gmail.com
                OB ref Num : OB20622827
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  P
                  priyayazhu
                  from chennai, Tamil Nadu
                  Jan 20, 2023
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                  I have booked three tickets from Madurai to Chennai 10am non ac sleeper bus. Amount got deducted from my account, but ticket was not generated.
                  Amount is Rs.2280
                  OB No: OB20606470.
                  For travel I have booked the ticket again. I have used my savings money, which is required for month end expense now.
                  Kindly refund the amount which was deducted for the failed transaction.
                  Booked date:[protected]
                  mail id: [protected]@gmail.com
                  mob no: [protected]
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    G
                    gvrs
                    Jan 20, 2023
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                    Address: 10/197H,WEST BY PASS ROAD ,, CHETTIKULAM

                    Sir this is g vijaya ram singh from
                    Chettikulam,
                    Radhapuram thaluk,
                    Tirunelveli Dist
                    Tamilnadu
                    627120.

                    we have a bus service from our village 3B-chettikulam to Vadasery (nagercoil -Kanyakumari Dist) it is not reliable as it not regular.

                    this facility is most important in this route most o[censored]s are availing this bus service kindly make sure it functions regularly
                    with Hope
                    gvrs
                    Construction Manager
                    Larsen & Toubro limited
                    KKNPP3 & 4
                    kudankulam
                    [protected]
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      I
                      Ilakkiya M
                      Jan 20, 2023
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                      Hi, I have booked bus ticket today (20.01.2023 ) for travel on date 28.03.2023 From Coimbatore to bangalore and i paid through UPI transaction i have received message and mail confirmation ticket amount has been debited Rs.1555 but ticket not booked it's showing failed. But amount has been debited from my account. Here is the transaction reference number: OB20616637.
                      I want refund.
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        M
                        Madhu metha
                        Jan 20, 2023
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                        Resolved

                        I had booked ticket from villupuram to coimbatore at ( 21.15 Ultra deluxe) seat number 21 . On 13.01.2023, I had booked for Rs .390, amount was deducted but the ticket was not booked and the reference number is OB20476868.
                        so kindly take action and refund my amount back to my account.
                        Jan 20, 2023
                        Complaint marked as Resolved 
                        Thank you
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          V
                          Vignesh Vetri
                          from Coimbatore, Tamil Nadu
                          Jan 20, 2023
                          Resolved
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                          Resolved

                          Address: Bommidi depot 635301

                          DearSir/Madam,

                          I am living in B.Nadur vill, Dharmapuri district Tamil Nadu. Bus depot is located at Thurinjipatty 1km before my bus stop.Bommidi Bus stand Pin 635301 is located after 1.5km from my bus stop. Which means my bus stop is located in between Thurinjipatty depot and Bommidi Bus stand. Bus No TN29 N 2795 started at 7:50AM in Bommidi which means 7:45 bus will come at my bus stop Nadur. Usually all the buses are stopping in my bus stop. But especially this bus not at all stopping whenever I provide proper hand signal. while I asking the regard Mr.Suresh Driver and Mr.Prabakaran conductor shouted on me. And told like there is no stop for your bus stop, so we can not stop bus at your bus stop and showing rude behaviour. Also driver mentioned that, after this bus one private bus will come you take that the bus. I doubt that they are intentionally not stopped in my bus stop to favouring the private bus.

                          Now I am telling that there is police station located in my bus stop. And more than 1000 families are living in my village Yes, officially no specific stop is provided for Nadur. But all the time, all buses are stopping in my bus stop (B.Nadur). If there is no stop for my village means how public will access the police station.

                          So first I request you to take necessary action against the mentioned driver and conductor for rude behaviour and non stopping the bus in my home town. Second, kindly provide the official stopping to my bus stop for public convenience to access my village and police station.

                          Regards,
                          Vigneshwaran V
                          [protected]
                          Jan 20, 2023
                          Complaint marked as Resolved 
                          BRanch agrees to stop the bus in my bus stop. Thank you for your support. hence complaint status closed
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            S
                            Sathiksathi
                            Jan 20, 2023
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                            Hi, I booked ticket from Trichy to Chennai for the travel date of 25.01.2023. Amount has been debited from my account but i havenot received any ticket confirmation sms or email. Kindly refund my amount else send me my ticket confirmation message. Pls find the attached Payment Screenshot for your reference.
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              M
                              Mani.1996
                              Jan 19, 2023
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                              Dear Sir,
                              Today (19-Jan-2023) I travelled from Thirumangalam to Koyambedu Chathiram by way of TN Bus No: TN-01-N-9704 at 8:15 pm.
                              I gave 10 Rupees to Conductor for Ticket and the Conductor said to give the exact 6 Rupees Change. I replied to the conductor that i dont have the exact change. For that the Conductor Using Bad & Vulgar words (like., saavugraki, saniyaney, uyira enda vanguringa) for not giving the exact change. That Bus Conductor is treating every Passenger with angry & disrespectful manner. Kindly take proper action against that Bus Conductor.
                              (Note: The Conductor is wearing Spects)
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                J
                                Jasphin
                                from Marthandam, Tamil Nadu
                                Jan 19, 2023
                                Resolved
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                                Resolved

                                Address: Tirunelveli Branch [Vadaseri - Nagercoil Bus Stand]

                                Hi Team,

                                Land registration document was lost while travelling in Tamil Nadu (Pura Nagar bus) Nagercoil.

                                We do not have the bus number, but the bus ticket number is available. It should be either 54398 or 70431.

                                Bus was travelling towards Nagercoil around 3 to 4.30 PM.

                                Please contact me if there is any information regarding the document in below mobile number or mail ID

                                Mobile number: [protected] / [protected]
                                Mail ID: jasphin.[protected]@gmail.com
                                Jan 19, 2023
                                Complaint marked as Resolved 
                                We got the document from a private bus, and it was not missed in the government bus.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  Paulebi31
                                  from Tirunelveli, Tamil Nadu
                                  Jan 19, 2023
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                                  Address: Thiukkurungudi

                                  I tried to book 2times from Nagapattinam to Vallioor but amount will be debited did book please refund my amount
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    S
                                    s.ranjith16
                                    Jan 18, 2023
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                                    On 1st Jan 2023, I booked a ticket to travel on 17th Jan 2023 from Salem to Chennai. Due to change in my travel plans, I cancelled the ticket on 11th Jan 2023. But the refund is not yet done. Please do complete the refund as soon as possible.
                                    OB ref number: OB20267811
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      L
                                      Livi Ngstan Livi
                                      Jan 18, 2023
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                                      Address: 4, Arthanari palayam reddiarur post(642007),anaimapai taluka,coimbatore district

                                      I am lives in arthanaripalayam.anaimalai taluka, coimbatore district. I am study in college.route 27 and 34 (udumalai to arthanaripalayam) it s not coming regularly so i face many struggles and problems and my study affected.so sir/madam grand to help me.please inform to our department.thank u
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        S
                                        Sangilimuruganm
                                        Jan 18, 2023
                                        Oct 19, 2023
                                        This thread was updated on Oct 19, 2023
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                                        Payment was failure from merchant side when i booking my ticket on 14 jan.Refund was processed from merchant but not credited in my account .Please help to get the payment.This is merchant refund id

                                        Op20501984
                                        ARN 20230117
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                        Oct 19, 2023
                                        Updated by Sangilimuruganm
                                        I booked a ticket from chennai to rajapalayam. Ticket booking is failed but amount was deducted.

                                        Ref id :OB[protected]

                                        Please refund the amount as soon as possible
                                        Oct 19, 2023
                                        Updated by Sangilimuruganm
                                        I booked a ticket from chennai to rajapalayam. Ticket booking was failed but amount was deducted from my account.

                                        Ref id. OB[protected]

                                        Please refund the amount as soon as possible
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