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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 30, 2026
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324
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 34

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K
KarthigaDurairaja
from Pondicherry, Puducherry
Jan 14, 2023
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Address: Krishnagiri

10 ₹ for urinals at Govt facility? Employees here are looting common man's money, literally.

சந்தர்ப்பங்கள...⇄ பயன்படுத்தி அணியாய பணம் பார்க்கும் இந்த இடம் விளங்காது.

The QR code to complaint is also not working. Very strategic move.
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    R
    Ramki Muthuramalingam
    Jan 14, 2023
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    Address: Thindivanam to thrichy
    Website: [email protected]

    TN 11 1732
    I paid 190Rs but not issued ticket by contactor

    So many of contactors following this protacals rising time an holliday times

    What the government going on
    Shortout my problem an
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      S
      Sowmya Sivakumar
      Jan 13, 2023
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      Dear Sir,

      Sub REQUEST FOR REFUND OF RESERVED BUS FARE

      AS THE BUS TRIP CANCELLED

      TNSTC Corporation:SETC, PNR NO.:T40659854, From:OOTY To TAMBARAM, Trip Code:1830OOTCHE, Journey Date:15/01/2023, Time:20:45, Seat No.:9.Class:ULTRA DELUXE, Boarding at:OOTY.
      For e-Ticket: https://www.tnstc.in/TNSTCOnlint.do?PNR=T40659854
      Please carry your photo ID during journey. T&C apply. www.tnstc.in

      PNR No T40659854

      On online have booked e-ticket to Chennai from Mettupalayam as detailed above, due to change in plan I've cancelled the bus trip from Mettupalayam. Please arrange to refund the fare in full to the original payment method.

      Yours faithfully
      Sowmya
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        K
        Kirankumarachuu
        Jan 13, 2023
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        I was about to book my SETC ticket for Jan 15, 2023 from Chennai CMBT to Chidambaram (2.30pm) bus.
        The money has been debited for 3 tickets for the same but not booked yet.
        Kindly, help me to refund the amount as soon as possible.
        Transaction ID :[protected]
        Payment Mode : G-pay
        Payment date : 13/01/2023
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          A
          Amaldoss G
          Jan 13, 2023
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          Address: Chennai

          Hello Sir,

          I tried to book bus ticket from Chennai Koyambedu to Trichy and used UPI to pay the ticket fare. I paid through Gpay and the amount got deducted the amount from my account, but unfortunately I didnt recieve any confirmation from TNSTC and didnt receive any ticket.
          my phone no: [protected]
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          This is resolved, I got my money back after few days.
          Reply
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            A
            Arsath46
            from Tuticorin, Tamil Nadu
            Jan 13, 2023
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            I booked a ticket from Tuticorin to Chennai on the date of 18/01/23 for Ac sleeper / sitter seat number 24w payment paid amount deducted but ticket confirmation not received still Txn Id :T2301131110044274339845 please Send me ticket confirmation
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              S
              soundar@31
              from Chennai, Tamil Nadu
              Jan 12, 2023
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              Address: Chennai

              My self Soundararajan i was booked the Bus Ticket using the TNSTC app, , From Chennai to Salem on[protected] the amount was debit my bank account but the ticket was not Confirmed me.. Kindly once check and do the needful..

              Booking date :[protected]
              Transaction Reference No: YIC[protected]
              Merchant Name :TNSTCLTD
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                A
                Akshaya15
                from Tiruchirappalli, Tamil Nadu
                Jan 12, 2023
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                Sir/Madam,

                I have tried to book a ticket on 11.01.2023 at 11.30. first I have tried one transaction my amount debited from my account but I haven't got the ticket. Second time I have tried same the ticket didn't booked.. 2 times it got failed but the amount is not been credited back to my account. Kindly look into it and do the refund as soon as possible.

                Transaction details:

                1.

                Rs.327 UPI/[protected].

                2.

                Rs.327 UPI/[protected]
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  A
                  Akshaya15
                  from Tiruchirappalli, Tamil Nadu
                  Jan 12, 2023
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                  Sir/Madam,

                  I have tried to book a ticket on 11.01.2023 at 11.30. first I have tried one transaction my amount debited from my account but I haven't got the ticket. Second time I have tried same the ticket didn't booked.. 2 times it got failed but the amount is not been credited back to my account. Kindly look into it and do the refund as soon as possible.

                  Transaction details:

                  1.

                  Rs.327 UPI/[protected]. Total Bal:Rs.11
                  2.Rs.327 :UPI/[protected]
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    M
                    Madhu metha
                    Jan 12, 2023
                    Resolved
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                    Resolved

                    I had booked a ticket from Villupuram to coimbatore on 27 Jan 2023 (21:15; deluxe) . Amount Rs. 390 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund Ref no :YIC[protected]
                    Jan 20, 2023
                    Complaint marked as Resolved 
                    Thank you for immediate action
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      N
                      Nithesh97
                      from Chennai, Tamil Nadu
                      Jan 12, 2023
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                      Address: Tamilnadu
                      Website: Tnstc

                      I have booked 2 ticket from pondicherry to Chennai, for 17/01/23 I completed my transaction but I dnt not recive any tickets and my money also debited rs 420
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        S
                        Smeha04
                        Jan 12, 2023
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                        There is always a issue with booking the ticket in this very poor unconvenient app where the money gets debited but the ticket gets failed to book and there is no proper response from help deskline and rude behavior to customers .I have encountered it for more than 4 times and each time there is loss of money for myself.
                        Very worse app and immediate reaction are needed .
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          V
                          Viverk
                          from Salem, Tamil Nadu
                          Jan 12, 2023
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                          Address: Chennai

                          Hi Team,

                          Greetings . I have done a booking using Tnstc app as a guest user. Rs 337 has been deducted from my account.

                          But I have not received the ticket status or bus number to my email or mobile.
                          Please provide the ticket details or kindly cancel and provide the money back

                          Traveler name - Kanishka
                          Age - 21
                          Journey date - 13.01.2023
                          Bus time - 19:25
                          Seat no. - 3A
                          Trip - chennai to salem
                          Email id - vivetha.[protected]@gmail.com
                          Mobile number - [protected]
                          UPI transaction ID[protected]

                          Thanks & Regards
                          Vivetha.
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            B
                            Blackie
                            from Ooty, Tamil Nadu
                            Jan 12, 2023
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                            I have booked tickets today from Vellore to Coimbatore for 13/01/2023 for my son Varun Srivatsav V. Amount debited twice but ticket not booked. Kindly do the needful to refund my money as early as possible. Bus number 1830TIPCOI, at 21.30 through TNSTC website.

                            Regards
                            Vasu R
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                              M
                              [email protected]
                              Jan 12, 2023
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                              Respected sir/Mam,
                              I am Murali, i have booked a ticket from chennai to pudukottai (13/01/22 - Travel date) .The booking date and time is 12/01/22 ( Time -1:45 pm ) . I have completed my payment through paytm in the tnstc app through guest and the page of the app suddenly changed to some error and my booking confirmation not received . I will attach the screenshot of the same. Kindly do the refund as soon as possible.
                              Upi ref number[protected]
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                                A
                                Amal joseph 442
                                Jan 12, 2023
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                                Website: TNSTC

                                Hi,

                                I Tried to book a ticket on 12/1/2023 from vellore to trivandrum via the TNSTC app but money got deducted from my bank account and the ticket was not generated/booked, I want a refund

                                Payment was done through Sbi online

                                Transactions details are given below in attachments.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  G
                                  Godwin2000
                                  Jan 12, 2023
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                                  I have booked a ticket in tnstc website on 09/01/2023 from Tiruppur to Chennai, the amount was debited from my bank account and the transaction was successful from bank side, but the ticket was not booked for me, the status shows failed, the debited amount was Rs.440. Please check and kindly do the refund asap.

                                  Transaction ID:[protected]
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    B
                                    BenasirBanu
                                    Jan 12, 2023
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                                    I have tried to book the ticket from Karaikudi to Chennai ticket today [12/01/2023] via TNSTC app. When I do the payment of 640 is deducted from the credit card at 10.59 am. But the bus ticket is not allotted.
                                    user id : [protected]@gmail.com
                                    please refund the amount asap.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      R
                                      rajihari
                                      Jan 12, 2023
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                                      On 12/01/2023, I tried to book 1 ticket from Chennai to Kovilpatti in SETC. Amount Rs.700 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB20446925 Please resolve this complaint and refund the amount as soon as possible. TNSTC username: Mail Id: [protected]@gmail.com Regards, Rajakumari H
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                                        M
                                        manianbu96
                                        Jan 11, 2023
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                                        Hi Team,

                                        I was trying to book ticket from Chennai to Nagapattinam on Jan 28th, the transaction was successful, but the ticket booking failed and payment got debited from my account Please check and assist in refund process.

                                        Attaching the Transaction reference.

                                        OB ref no - OB20423853
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