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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Feb 24, 2026
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 34

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K
Kirankumarachuu
Jan 13, 2023
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I was about to book my SETC ticket for Jan 15, 2023 from Chennai CMBT to Chidambaram (2.30pm) bus.
The money has been debited for 3 tickets for the same but not booked yet.
Kindly, help me to refund the amount as soon as possible.
Transaction ID :[protected]
Payment Mode : G-pay
Payment date : 13/01/2023
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    A
    Amaldoss G
    Jan 13, 2023
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    Address: Chennai

    Hello Sir,

    I tried to book bus ticket from Chennai Koyambedu to Trichy and used UPI to pay the ticket fare. I paid through Gpay and the amount got deducted the amount from my account, but unfortunately I didnt recieve any confirmation from TNSTC and didnt receive any ticket.
    my phone no: [protected]
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    This is resolved, I got my money back after few days.
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      A
      Arsath46
      from Tuticorin, Tamil Nadu
      Jan 13, 2023
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      I booked a ticket from Tuticorin to Chennai on the date of 18/01/23 for Ac sleeper / sitter seat number 24w payment paid amount deducted but ticket confirmation not received still Txn Id :T2301131110044274339845 please Send me ticket confirmation
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        S
        soundar@31
        from Chennai, Tamil Nadu
        Jan 12, 2023
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        Address: Chennai

        My self Soundararajan i was booked the Bus Ticket using the TNSTC app, , From Chennai to Salem on[protected] the amount was debit my bank account but the ticket was not Confirmed me.. Kindly once check and do the needful..

        Booking date :[protected]
        Transaction Reference No: YIC[protected]
        Merchant Name :TNSTCLTD
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          A
          Akshaya15
          from Tiruchirappalli, Tamil Nadu
          Jan 12, 2023
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          Sir/Madam,

          I have tried to book a ticket on 11.01.2023 at 11.30. first I have tried one transaction my amount debited from my account but I haven't got the ticket. Second time I have tried same the ticket didn't booked.. 2 times it got failed but the amount is not been credited back to my account. Kindly look into it and do the refund as soon as possible.

          Transaction details:

          1.

          Rs.327 UPI/[protected].

          2.

          Rs.327 UPI/[protected]
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            A
            Akshaya15
            from Tiruchirappalli, Tamil Nadu
            Jan 12, 2023
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            Sir/Madam,

            I have tried to book a ticket on 11.01.2023 at 11.30. first I have tried one transaction my amount debited from my account but I haven't got the ticket. Second time I have tried same the ticket didn't booked.. 2 times it got failed but the amount is not been credited back to my account. Kindly look into it and do the refund as soon as possible.

            Transaction details:

            1.

            Rs.327 UPI/[protected]. Total Bal:Rs.11
            2.Rs.327 :UPI/[protected]
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              M
              Madhu metha
              Jan 12, 2023
              Resolved
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              Resolved

              I had booked a ticket from Villupuram to coimbatore on 27 Jan 2023 (21:15; deluxe) . Amount Rs. 390 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund Ref no :YIC[protected]
              Jan 20, 2023
              Complaint marked as Resolved 
              Thank you for immediate action
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                N
                Nithesh97
                from Chennai, Tamil Nadu
                Jan 12, 2023
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                Address: Tamilnadu
                Website: Tnstc

                I have booked 2 ticket from pondicherry to Chennai, for 17/01/23 I completed my transaction but I dnt not recive any tickets and my money also debited rs 420
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  S
                  Smeha04
                  Jan 12, 2023
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                  There is always a issue with booking the ticket in this very poor unconvenient app where the money gets debited but the ticket gets failed to book and there is no proper response from help deskline and rude behavior to customers .I have encountered it for more than 4 times and each time there is loss of money for myself.
                  Very worse app and immediate reaction are needed .
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    V
                    Viverk
                    from Salem, Tamil Nadu
                    Jan 12, 2023
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                    Address: Chennai

                    Hi Team,

                    Greetings . I have done a booking using Tnstc app as a guest user. Rs 337 has been deducted from my account.

                    But I have not received the ticket status or bus number to my email or mobile.
                    Please provide the ticket details or kindly cancel and provide the money back

                    Traveler name - Kanishka
                    Age - 21
                    Journey date - 13.01.2023
                    Bus time - 19:25
                    Seat no. - 3A
                    Trip - chennai to salem
                    Email id - vivetha.[protected]@gmail.com
                    Mobile number - [protected]
                    UPI transaction ID[protected]

                    Thanks & Regards
                    Vivetha.
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      B
                      Blackie
                      from Ooty, Tamil Nadu
                      Jan 12, 2023
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                      I have booked tickets today from Vellore to Coimbatore for 13/01/2023 for my son Varun Srivatsav V. Amount debited twice but ticket not booked. Kindly do the needful to refund my money as early as possible. Bus number 1830TIPCOI, at 21.30 through TNSTC website.

                      Regards
                      Vasu R
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        M
                        [email protected]
                        Jan 12, 2023
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                        Respected sir/Mam,
                        I am Murali, i have booked a ticket from chennai to pudukottai (13/01/22 - Travel date) .The booking date and time is 12/01/22 ( Time -1:45 pm ) . I have completed my payment through paytm in the tnstc app through guest and the page of the app suddenly changed to some error and my booking confirmation not received . I will attach the screenshot of the same. Kindly do the refund as soon as possible.
                        Upi ref number[protected]
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          A
                          Amal joseph 442
                          Jan 12, 2023
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                          Website: TNSTC

                          Hi,

                          I Tried to book a ticket on 12/1/2023 from vellore to trivandrum via the TNSTC app but money got deducted from my bank account and the ticket was not generated/booked, I want a refund

                          Payment was done through Sbi online

                          Transactions details are given below in attachments.
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            G
                            Godwin2000
                            Jan 12, 2023
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                            I have booked a ticket in tnstc website on 09/01/2023 from Tiruppur to Chennai, the amount was debited from my bank account and the transaction was successful from bank side, but the ticket was not booked for me, the status shows failed, the debited amount was Rs.440. Please check and kindly do the refund asap.

                            Transaction ID:[protected]
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              B
                              BenasirBanu
                              Jan 12, 2023
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                              I have tried to book the ticket from Karaikudi to Chennai ticket today [12/01/2023] via TNSTC app. When I do the payment of 640 is deducted from the credit card at 10.59 am. But the bus ticket is not allotted.
                              user id : [protected]@gmail.com
                              please refund the amount asap.
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                R
                                rajihari
                                Jan 12, 2023
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                                On 12/01/2023, I tried to book 1 ticket from Chennai to Kovilpatti in SETC. Amount Rs.700 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB20446925 Please resolve this complaint and refund the amount as soon as possible. TNSTC username: Mail Id: [protected]@gmail.com Regards, Rajakumari H
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  M
                                  manianbu96
                                  Jan 11, 2023
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                                  Hi Team,

                                  I was trying to book ticket from Chennai to Nagapattinam on Jan 28th, the transaction was successful, but the ticket booking failed and payment got debited from my account Please check and assist in refund process.

                                  Attaching the Transaction reference.

                                  OB ref no - OB20423853
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    S
                                    sheion
                                    Jan 11, 2023
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                                    On 10/01/2023, I tried to book 2 tickets from Chennai to Pampa in SETC. Amount Rs1150+1150 has been debited from my account but ticket was not booked. TNSTC Reference Number:OB20422570 and OB20422959
                                    Please resolve this complaint and refund the amount as soon as possible. TNSTC username: Sheion varghese Mail Id: [protected]@gmail.com Regards, sheion
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      R
                                      ram31.1986
                                      from New Delhi, Delhi
                                      Jan 11, 2023
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                                      Address: Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119, India

                                      Complaint Status Update [ID: 3371212]
                                      As the Bus which has been provide does have proper ventalaition and seating also as there is no proper leg space and dirt bus whowe can travel in this daily basis
                                      Aslo i am Physical challenged person no proer spacing to seat also bus daily runs late due to which hampering the work
                                      Please look into this and ararange an approriate bus so people can travel safely and comfortable
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        S
                                        [email protected]
                                        Jan 11, 2023
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                                        I have booked a ticket from madurai to Bangalore on 09.01.23, the payment was successful but the ticket is not booked and I didn't get any information about the ticket none information came to my hand
                                        Please help me with this

                                        Booked mobile number -[protected]
                                        Booked Gmail ID - [protected]@gmail.com
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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