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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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324
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 35

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Y
Yoga2807
from chennai, Tamil Nadu
Jan 9, 2023
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I Booked my ticket on jan 5th 2023, amount was debited but ticket status is failed..still the amount is not refunded

OB REF NO : OB20331947
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    P
    Priya1718
    from Chidambaram, Tamil Nadu
    Jan 9, 2023
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    I have cancelled a ticket on 23/13/2022 which I booked from Bangalore to chidambaram on the journey date of 27/12/2023 and got a cancellation confirmation and I haven't received my refund amount yet. Attached is the screenshot of the ticket details.

    Kindly check and revert back.
    +1 photos
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      M
      [email protected]
      from Mumbai, Maharashtra
      Jan 7, 2023
      Resolved
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      Resolved

      Dear Sir
      After noon at 12.25 from helpdesk they call me saying that they are sending the amount through SBI yono voucher i can't use because i am 18 years below so I can't use the yono sbi.So, send me directly through which i booked the bus ticket.
      Jan 11, 2023
      Complaint marked as Resolved 
      Solved refund received
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        H
        Harivignesh0703
        from Chennai, Tamil Nadu
        Jan 7, 2023
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        Address: 1/94, Bigstreet , srirengapuram,Theni

        I booked 2bus tickets from Coimbatore to chennai all the procedures are done even my payment. After finishing all these there displays as error but my amount is debited.
        +1 photos
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          D
          Diraviya I
          Jan 6, 2023
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          Address: Puducherry

          On 06/01/2023, I tried to book a bus ticket from Puducherry to Coimbatore in SETC. Amount Rs.1720/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.Please refund my money back

          I did login with Guest account as I don't have any SETC user account.

          Booking Date : 06/01/2023
          OB No : OB20355568
          Amount : Rs.1720/-

          My Email ID : [protected]@gmail.com
          Mobile No : [protected]
          +1 photos
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            K
            [email protected]
            Jan 6, 2023
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            Address: Sirkali

            Bus number A8 route, sirkali to vadarangam not stopped at kollidamukutu stop, but there is not much crowd in the bus.And also drivers not operate the bus in correct timings.
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              J
              Johan_7227
              Jan 6, 2023
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              Address: Chennai, Tamil Nadu
              Website: www.tnstc.in/home.html

              I booked a ticket in SETC from Chennai-PT Dr. MGR BS to Coimbatore for journey date 12/01/2022. I made the payment via UPI. ₹750 was deducted from my account but the ticket was not booked.
              I request you to provide the refund.

              SETC OB Ref No.: OB20350650
              Txn Reference No.: YIC[protected]
              Bank Reference No.:[protected]
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                P
                Pradeep Velumani
                from Thanjavur, Tamil Nadu
                Jan 6, 2023
                Jan 24, 2023
                This thread was updated on Jan 24, 2023
                Resolved
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                Resolved

                Today (06/01/2023) I had booked a ticket from chennai to Thanjavur on 13 Jan 2023 (22:15; deluxe 3x2) . Amount Rs. 342 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund.

                upi transaction id :[protected]
                google transaction id : CICAgJDJ2arQJA

                Thanks & Regards,
                Pradeep Velumani.
                +1 photos
                Jan 24, 2023
                Complaint marked as Resolved 
                Got the refund amount
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  R
                  RQGHUL
                  Jan 6, 2023
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                  I booked a ticket from Chennai to Kumbakonam on Jan 06/2023. The transaction was done and the money is deducted from my account but the ticket is not booked. Could yu help me with this?
                  +1 photos
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                    N
                    Nithish Pavendhan
                    from Hoskote, Karnataka
                    Jan 5, 2023
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                    Greetings of the day sir/Mam,
                    I have booked my ticket today(4th jan 2023) in sectc website from Bangalore to coimbatore from the user id: [protected]@gmail.com,
                    Ticket is not booked but money got deducted from my account (rs.520).I have attached my account statement for your reference.so kindly do the needful, and refund the amount as soon as possible.
                    Thanks & Regards,
                    Nithish P
                    +1 photos
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                      M
                      [email protected]
                      from Mumbai, Maharashtra
                      Jan 5, 2023
                      Resolved
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                      Resolved

                      Address: CHENNAI

                      On 4.1.2023 I booked a ticket from Chennai to Coimbatore on setc ticket booking app departure on 13.1.2023 OB ref number OB20319714 . Amount of ₹972 was deducted through g pay but ticket was not booked. Kindly check and refund the amount as soon as possible.
                      +1 photos
                      Jan 11, 2023
                      Complaint marked as Resolved 
                      Solved refund received
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        C
                        CORSINI JOVITA K
                        from Coimbatore, Tamil Nadu
                        Jan 4, 2023
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                        I have booked a ticket from Tirunelveli to Coimbatore dated 18.01.2023 on 04.01.23. Rs.880 has been debited from my account but the ticket is not booked.
                        Bus route: 664KAB
                        From: Tirunelveli
                        To: Gandhipuram New Bus stand, Coimbatore
                        Travel date, time: 18.01.2023, 20:00
                        Booked date: 05.01.2023
                        +1 photos
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                          M
                          [email protected]
                          from Mumbai, Maharashtra
                          Jan 4, 2023
                          Resolved
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                          Resolved

                          I booked a ticket from CHENNAI to COIMBATORE on 4TH JANUARY 2023 in TNSTC.. OBB NO:OB20319714 seat number 23, 24 made payment Rs972.. after payment done it shows error occurred..but money is debited from bank .. please repay amount ..I can book again ..
                          +1 photos
                          Jan 11, 2023
                          Complaint marked as Resolved 
                          Solved refund received
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            G
                            Gayathri Dharani
                            from New Delhi, Delhi
                            Jan 4, 2023
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                            I have booked ticket from chennai to coimbatore. Amount debited but ticket not confirmed
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              S
                              SRI ABIRAM
                              from Tiruvallur, Tamil Nadu
                              Jan 4, 2023
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                              Website: www.tnstc.com

                              I booked ticket from chennai to my homeplace on the night of 2nd January 2023 . I was taken to paytm page and the money was debited

                              When i went back to to the tnstc app it said "the transaction has failed try again sum kther time", but money has not been returned as of 2 days now . There is no sign of refund status initiated.

                              Ref no :[protected]
                              NAME : SRI ABIRAM G B
                              MAIL : [protected]@gmail.com
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                S
                                Santhosh Varatharaj
                                from Mumbai, Maharashtra
                                Jan 3, 2023
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                                Bus number: TN 37 N 3387
                                Date & Time: 3 Jan, 2023 :: 21:30
                                Did not stop the bus even on major bus stop, Perur, Telugupalayam Pirivu etc.. even after chasing for more than 2 stops because of emergency. Driver and conductor don’t bother to hear no matter how properly you request.
                                They reply saying “You can’t buy the ticket since it is special and costly” ..
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  D
                                  Dhivyadharshini
                                  from New Delhi, Delhi
                                  Jan 3, 2023
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                                  On Jan 1, 2023 around 4.13 pm i tried to book SETC Ticket from vaithishwarankoil to chennai
                                  Trip route no.307 AB (ac sleeper seater)
                                  Rs.625 is been debited from my account but the ticket not booked.

                                  Again i booked the ticket for 625 around 5.45 pm and that got confirmed.

                                  Please process refund for the amount debited towards my first transaction as above.
                                  +1 photos
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                                    M
                                    M. Palanikannan
                                    from New Delhi, Delhi
                                    Jan 3, 2023
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                                    Address: Tamil Nadu
                                    Website: Mobile App

                                    I have booked ticket (SETC Ultra Deluxe 22:00hrs) from Trichy to Vellore on 3rd January 2023 via the TNSTC android app

                                    My ticket booking got failed but my amount 345 rupees also deducted from my account to SETC TN LTD Ref No[protected]

                                    Email id - [protected]@gmail.com

                                    Please refund this amount to be transferred to my account within few days. Thank you!
                                    +1 photos
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                                      P
                                      Pratheesha99
                                      from Chennai, Tamil Nadu
                                      Jan 3, 2023
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                                      I booked two tickets from Nagercoil to Chennai for[protected] yesterday through UPI. Amount got debited but it showed booking is failed.
                                      Reference Id: OB20285851
                                      Payment Amount: 1500
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        S
                                        Selva07
                                        Jan 3, 2023
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                                        I have booked the ticket from Bangalore to Madurai and the amount 1055rs was debited from my account but the ticket wasn't booked and it's failed.

                                        OB Ref number: OB20281047
                                        Txn Ref number: YIC[protected]
                                        Bank Ref number:[protected]
                                        Mail ID: [protected]@gmail.com

                                        Please do the refund as soon as possible, thanks.
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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