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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Feb 24, 2026
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 35

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S
Srinivas56
from Chennai, Tamil Nadu
Jan 10, 2023
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I tried book ticket to Chennai from Dindigul but amount debited but ticket hasn't confirmed or not booked. Tried next time and ticket has been booked. I lost 475 rupees and tried contacting the customer service but the line is always busy so I can't notify my issue but emailed them the issues.
My UPI Transaction ID:[protected]. Please Resolve My Complaint. Thank You.
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    SIVAPRASAD MARIMUTHU
    Jan 10, 2023
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    I have been travelling from RAMANATHAPURAM TO MANAMADURAI as often. As TNSTC rules expect 1 to 1 buses every buses need to stop on the regular stops. But some of them are saying that they won’t stop in middle stops only on Madurai. I have asked about that it’s not 1 to 1 and the conductor said he will charge Rs.100 and will slow near the barigate and I have to get down.
    Bus Number is TN58 N2554
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      K
      Krishna jeya kumar
      Jan 10, 2023
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      Sir I have booked 2tickets from chennai to tirunelveli ticket not credited but amount debited, still no refund. My mail id is [protected]@gmail.com and phone number is [protected]
      Pls issue refund sir.. my Upi reference number is[protected]. Please resolve as soon as possible
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        K
        Krishna jeya kumar
        Jan 10, 2023
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        I have booked a bus ticket on jan 9 10.29 pm, from chennai to tirunelveli, on tnstc android App, ticket not credited and the bus seat is empty. My mail id used to book ticket is [protected]@gmail.com. i have attached my paid amt reference number.
        I have even sent mail and no response, i have called but no one is taking the phone and is busy
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          A
          Adhityans
          Jan 10, 2023
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          I booked ticket today (9.1.23) for journey on 14/1/2023.My Money was debited from my account, but I didn’t get pnr number whether my ticket confirmed . Please help me with this issue
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          My mobile no [protected]
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            V
            Vijayamirtharajxavier
            Jan 9, 2023
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            I have been booked PNR#T40678324 from Chennai to Madurai for myself with my family, with out prior information they have changed my trip to Thirunelveli bus and they have allotted at the back upper birth it leads to vomit sensation for my wife, because it is exactly on the back tyre due this reason I have particularly booked on middle of the bus, but this Thirunelveli bus conductor says there's no birth is free in the middle because it is already booked by other people, but what about the booking which I made for my convenient. What is the point to book the tickets online. It gives me restless feeling.
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            * TNSTC * PNR:T40678324, DOJ:09/01/2023, Conductor Mobile No: [protected], Vehicle No:TN01AN3183, Route No:137NS. Click https://www.tnstc.in/SETCWeb/FB.do?PNR'=T40678324 to share your experience. Download TNSTC App http://bit.ly/391KHPb?Link to Track My SETC Bus [Trail]:https://starter67676.page.link/Qo18
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              K
              Koushikkid
              from Madurai, Tamil Nadu
              Jan 9, 2023
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              Good evening team. I am a husband of a working women who usually take tn government bus to travel to and fro from her office. Today bus route number 73 from avadi to cmbt bus terminus did not stop at blue factory bus stop. And this is not the first time. She has been waiting there for more than an hour as it is direct for her and she was really devastated after the bus crossed her olace without stopping at the bus stop inspite of being completely free (exact time 18.32 date: 9/01/2023). She has to now wait for more time and it is already dark. Please do the needful to make the concerned person to be more responsible and help us in this regard. This irresponsible act of the people could impact the daily life of the public to a great extent. Please do something about it.
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                K
                Kavirakesh
                Jan 9, 2023
                May 15, 2025
                This thread was updated on May 15, 2025
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                Amount debited but ticket not booked Today I had booked a ticket from chennai to Trichy on
                9 Jan 2023 (22:45; Non Ac sleeper seater) . Amount Rs. 375 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund.
                Ref no:[protected]

                Regards,
                KAVIRAKESH S
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  Y
                  Yoga2807
                  from chennai, Tamil Nadu
                  Jan 9, 2023
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                  I Booked my ticket on jan 5th 2023, amount was debited but ticket status is failed..still the amount is not refunded

                  OB REF NO : OB20331947
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    P
                    Priya1718
                    from Chidambaram, Tamil Nadu
                    Jan 9, 2023
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                    I have cancelled a ticket on 23/13/2022 which I booked from Bangalore to chidambaram on the journey date of 27/12/2023 and got a cancellation confirmation and I haven't received my refund amount yet. Attached is the screenshot of the ticket details.

                    Kindly check and revert back.
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      M
                      [email protected]
                      from Mumbai, Maharashtra
                      Jan 7, 2023
                      Resolved
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                      Resolved

                      Dear Sir
                      After noon at 12.25 from helpdesk they call me saying that they are sending the amount through SBI yono voucher i can't use because i am 18 years below so I can't use the yono sbi.So, send me directly through which i booked the bus ticket.
                      Jan 11, 2023
                      Complaint marked as Resolved 
                      Solved refund received
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        H
                        Harivignesh0703
                        from Chennai, Tamil Nadu
                        Jan 7, 2023
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                        Address: 1/94, Bigstreet , srirengapuram,Theni

                        I booked 2bus tickets from Coimbatore to chennai all the procedures are done even my payment. After finishing all these there displays as error but my amount is debited.
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          D
                          Diraviya I
                          Jan 6, 2023
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                          Address: Puducherry

                          On 06/01/2023, I tried to book a bus ticket from Puducherry to Coimbatore in SETC. Amount Rs.1720/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.Please refund my money back

                          I did login with Guest account as I don't have any SETC user account.

                          Booking Date : 06/01/2023
                          OB No : OB20355568
                          Amount : Rs.1720/-

                          My Email ID : [protected]@gmail.com
                          Mobile No : [protected]
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            K
                            [email protected]
                            Jan 6, 2023
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                            Address: Sirkali

                            Bus number A8 route, sirkali to vadarangam not stopped at kollidamukutu stop, but there is not much crowd in the bus.And also drivers not operate the bus in correct timings.
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              J
                              Johan_7227
                              Jan 6, 2023
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                              Address: Chennai, Tamil Nadu
                              Website: www.tnstc.in/home.html

                              I booked a ticket in SETC from Chennai-PT Dr. MGR BS to Coimbatore for journey date 12/01/2022. I made the payment via UPI. ₹750 was deducted from my account but the ticket was not booked.
                              I request you to provide the refund.

                              SETC OB Ref No.: OB20350650
                              Txn Reference No.: YIC[protected]
                              Bank Reference No.:[protected]
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                P
                                Pradeep Velumani
                                from Thanjavur, Tamil Nadu
                                Jan 6, 2023
                                Resolved
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                                Resolved

                                Today (06/01/2023) I had booked a ticket from chennai to Thanjavur on 13 Jan 2023 (22:15; deluxe 3x2) . Amount Rs. 342 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund.

                                upi transaction id :[protected]
                                google transaction id : CICAgJDJ2arQJA

                                Thanks & Regards,
                                Pradeep Velumani.
                                Jan 24, 2023
                                Complaint marked as Resolved 
                                Got the refund amount
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                Get the refund successfully
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                                  R
                                  RQGHUL
                                  Jan 6, 2023
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                                  I booked a ticket from Chennai to Kumbakonam on Jan 06/2023. The transaction was done and the money is deducted from my account but the ticket is not booked. Could yu help me with this?
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    N
                                    Nithish Pavendhan
                                    from Hoskote, Karnataka
                                    Jan 5, 2023
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                                    Greetings of the day sir/Mam,
                                    I have booked my ticket today(4th jan 2023) in sectc website from Bangalore to coimbatore from the user id: [protected]@gmail.com,
                                    Ticket is not booked but money got deducted from my account (rs.520).I have attached my account statement for your reference.so kindly do the needful, and refund the amount as soon as possible.
                                    Thanks & Regards,
                                    Nithish P
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      M
                                      [email protected]
                                      from Mumbai, Maharashtra
                                      Jan 5, 2023
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                                      Address: CHENNAI

                                      On 4.1.2023 I booked a ticket from Chennai to Coimbatore on setc ticket booking app departure on 13.1.2023 OB ref number OB20319714 . Amount of ₹972 was deducted through g pay but ticket was not booked. Kindly check and refund the amount as soon as possible.
                                      Jan 11, 2023
                                      Complaint marked as Resolved 
                                      Solved refund received
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        C
                                        CORSINI JOVITA K
                                        from Coimbatore, Tamil Nadu
                                        Jan 4, 2023
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                                        I have booked a ticket from Tirunelveli to Coimbatore dated 18.01.2023 on 04.01.23. Rs.880 has been debited from my account but the ticket is not booked.
                                        Bus route: 664KAB
                                        From: Tirunelveli
                                        To: Gandhipuram New Bus stand, Coimbatore
                                        Travel date, time: 18.01.2023, 20:00
                                        Booked date: 05.01.2023
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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