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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 36

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B
BhavaniNS
from Saint Thomas Mount, Tamil Nadu
Jan 3, 2023
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[protected] transaction reference ticket fare debited twice
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    G
    GowthamSLM
    Jan 3, 2023
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    Dear Sir/Madam,

    Issue is relate to drop point of point to point bus(1 to 1 Bus) Coimbatore to Salem .There is drop point in kondalampatti bypass but recently no bus stopping in the byepass junction .There is pickup point from kondalampatti byepass while leaving Salem to Coimbatore .

    Kindly support to stop in Kondalampatti byepass, I hope there is drop point .

    If consider point to point bus, Conductor and driver aligned for drop and pickup points, Please support and do the needful

    Thanks
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      B
      BhavaniNS
      from Saint Thomas Mount, Tamil Nadu
      Jan 3, 2023
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      On Jan 2, 2023 around 1.45 i tried to book SETC Ticket for 1005.My account got debited but ticket not booked and my amount also not refunded.

      Again i booked the ticket for 1005 around 3 pm and that got confirmed.

      Please process refund for the amount debited towards my first transaction as above.
      +1 photos
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        S
        Strelina Milin Angel J
        from Thoothukudi, Tamil Nadu
        Jan 2, 2023
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        I tried to book deluxe 3x2 bus from Chennai to Thoothukudi in tnstc app on 02 Jan 2023. My amount of Rs. 568 has been debited. But ticket is not booked. Please refund my amount soon.
        +1 photos
        Jan 7, 2023
        Complaint marked as Resolved 
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          S
          Strelina Milin Angel J
          from Thoothukudi, Tamil Nadu
          Jan 2, 2023
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          I tried to book deluxe 3x2 bus from Chennai to Thoothukudi in tnstc application on 02 Jan 2023. My amount of Rs. 568 debited. But ticket not booked. Please refund my amount Soon
          +1 photos
          Jan 7, 2023
          Complaint marked as Resolved 
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            H
            Hari 2004
            from Chennai, Tamil Nadu
            Jan 2, 2023
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            I booked ticket from Chennai to Namakkal on[protected], ticket amount 882 was debited from my account but ticket was not booked please refund my money
            my ref.no:OB20283884. please refund my money.
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              R
              Ruby Pricilla
              from Thoothukudi, Tamil Nadu
              Jan 2, 2023
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              On 2.1.2023 I booked a ticket from Tuticorin to chennai on setc ticket booking app departure on 2.1.2023 OB ref number OB20280030. Amount of ₹1330 was deducted through gpay but ticket was not booked. Kindly check and refund the amount as soon as possible.
              UPI Transaction id:[protected]
              Email :[protected]@gmail.com
              Phone number :[protected]
              Google transaction id:CICAgJCJyl6mHQ
              +2 photos
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                N
                Naveen S20
                from Coimbatore, Tamil Nadu
                Jan 2, 2023
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                I try to book ticket in TNSTC online platform, from BANGLORE to COIMABTORE ( journey date 25/01/2023, time 22:30), on 02/01/2023. But while booking money was debited but ticket was not booked or confirmed. I'm asking you to kindly refund my money as soon as possible. I have enclosed transaction details below.
                UPI ID:[protected]
                Google transaction id: CICAgJCJsNbBvg
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  R
                  ram31.1986
                  from New Delhi, Delhi
                  Jan 2, 2023
                  Jan 4, 2023
                  This thread was updated on Jan 4, 2023
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                  Address: No 602/3, Elcot Economic Zone, Medavakkam High Road, Sholinganallur, Chennai - 600119, Near Sholinganallur

                  Vellore to sholinganallur Bus services issue not conformtable as seat are not proper and unable to site as i am physical challeged person due to this bus service and maiantained issue unable to travel as i am travelling alround 4 to 3 days daily
                  since last one week bus services i have facing lots of issue please look into this is possible please replace the bus with proper accomdation
                  looking for respone and update
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  Hello All
                  please let us know any update for the same
                  Reply
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                    U
                    ulabalab
                    from Tirunelveli, Tamil Nadu
                    Jan 1, 2023
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                    Ticket booking issue and amount was debited

                    Address: 1/37, South Street, Ayan singampatti, Ambasamudram ( tk )627416, Tirunelveli, Tamilnadu

                    On 31/12/2022, I tried to book a ticket from Ambasamudram to Chennai in SETC. Amount Rs.720 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB20239350 Please resolve this complaint and refund the amount as soon as possible. TNSTC username: [protected]@gmail.com Mail Id: [protected]@gmail.com Regards, BALU K...
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                    S
                    Saran kousik.S
                    from New Delhi, Delhi
                    Jan 1, 2023
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                    Address: Theni new bus stand

                    While I was sitting in the seat where there is full of ladies though I asked them do you have any problem me sitting right next to you and she replied I don't have any problem with that but the conductor said this is ladies seat and it has to occupied only by ladies but there were several people who were sitting as family (men, women and children) in ladies and then he touched me which is his first violation and secondly he gave me an example that will you allow some random men to sit right next your mother he asked me.
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      R
                      Revathi21
                      from New Delhi, Delhi
                      Jan 1, 2023
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                      We asked the bus conductor and the bus driver weather they will stop at Ariyur pillayar kovil, the said they will and they were saying ariyur means pillayar kovil stop only, so I believed and got into the bus and they did not give ticket for the people over there and they collected only money from that too extra 5 Rs per person and bus was standing there from 10.55 to 11.15 am nearly 20 mins they started the bus after collecting money from everyone in the bus that too over crowed and they did not stop the bus in pillayar kovil stop and took us to narayani hospital sripuram after we had a query and gave the ticket after a verbal fight so I took the photo of the bus with clearly visible of the bus number and they took the bus very fast that they denied us take photo .
                      +1 photos
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                        R
                        Rajalakshmi Manimaran
                        from Tirunelveli, Tamil Nadu
                        Jan 1, 2023
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                        Address: Coimbatore

                        On 01.01.2023 I have tried to book 2 tickets from Coimbatore to Tirunelveli in SETC (amnt-870). I tried many times but transactions got failed due to network issues and 2 to 3 times it got failed after entering the OTP due to domestic ecom settings in my dlite app-KVB. After that I tried with my UPI id and amnt deducted but transaction got failed. Tickets not yet booked. I tried many these transactions as a guest user.
                        Booking date:01.01.2023
                        OB No:OB20253670
                        Amount :870
                        Please resolve me with this issue and make refund ASAP.
                        +1 photos
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                          A
                          Anbalagan V
                          Dec 31, 2022
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                          I am anbalagan i was board bus no. Tn 25 0751 in vikrivandi toll gate

                          take a ticket to villupuram
                          and i was asked conductor to stop bus at annamalai hotel bus stop near bypass

                          bus driver trying to stop the bus but conductor told him dont stop the bus

                          i asked conductor why dont stop
                          conductor behaves very wrong manner and slabbed and hitted me brutally

                          please take immediate action against him
                          +1 photos
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                            S
                            Shanthini Natarajan
                            Dec 31, 2022
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                            No proper bus services are provided by bus no.96.
                            Always people are made to wait more than a hour to board the bus.
                            Drivers and conductors are not upto the time.
                            Sometimes more than 2 buses are landed in gandhipuram and not getting ready for the depature at the time...
                            It feels very difficult to go to certain places at time...
                            Also requested and complained about this to the driver and conductors but they are behaving very harsh and aggressive.
                            Please make sure that u take an action regarding this.
                            Thank you
                            +1 photos
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                              S
                              Surya_13
                              Dec 31, 2022
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                              Hi,

                              I tried to book a Ticket in TNSTC Official App at 11:52 AM on 31/12/2022. The amount ( ₹475 ) is debited from my account, but the ticket is not booked yet. After the amount got debited, the app showed this below error message which I have added in the screenshot below. I didn't get any PNR number or any mail/text to confirm my ticket has been booked. I have also attached the screenshot of the transaction done from my end through Paytm application below. I need a refund now.

                              UPI Ref No :[protected]
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                                S
                                suganya ayyappan
                                Dec 31, 2022
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                                I booked my ticket on 30/12/2022 from srirangam to Chennai... amount was debited from my account my ticket booking is failed... kindly refund my amount.
                                Transaction ID[protected]
                                OB ref no-OB20228168
                                Amount -425
                                +1 photos
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                                  A
                                  Ahamed jasim
                                  from Thanjavur, Tamil Nadu
                                  Dec 31, 2022
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                                  I tried booking bus in tnstc to travel on 3rd Jan 2023 from THANJAVUR to Chennai M.g.r B.s and travel time 12pm to 8pm. The transaction failed but the ticket amount 795rs debited from my bank account. Transaction ref no MHIN-NI033710-BDR00. Please, Kindly requesting a refund. Thanking you
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                                    A
                                    Ahamed jasim
                                    from Thanjavur, Tamil Nadu
                                    Dec 31, 2022
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                                    My Name Ahamed Jasim and I tried booking bus in tnstc /setc to travel on 3rd January and bus travel from THANJAVUR to Chennai M.g.r B.s and the bus time is 12:00 pm to 8pm. The seat i booked is 10 USB. While in transaction is failed but the ticket amount 795rs debited from my bank account. Transaction ref no. MHIN-NI033710-BDR00. Kindly requesting a refund. My contact No. Is [protected] Thanking you.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      S
                                      samsu4292
                                      from Aranthangi, Tamil Nadu
                                      Dec 31, 2022
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                                      My name is samsudeen I have booked ticket in tnstc app from aranthangi to Chennai on 29/12/2022 I don’t know why my ticket has been cancelled and my amount has been debited 460 from my account why I didn’t get my amount back
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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