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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

www.tnstc.in

Updated: Feb 24, 2026

Complaints 4220

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324

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3896

Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Tamil Nadu State Transport Corporation [TNSTC]

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 36

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I booked a ticket from CHENNAI to COIMBATORE on 4TH JANUARY 2023 in TNSTC.. OBB NO:OB20319714 seat number 23, 24 made payment Rs972.. after payment done it shows error occurred..but money is debited from bank .. please repay amount ..I can book again ..

Jan 11, 2023

Complaint marked as Resolved

Solved refund received

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I have booked ticket from chennai to coimbatore. Amount debited but ticket not confirmed

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Website: www.tnstc.com

I booked ticket from chennai to my homeplace on the night of 2nd January 2023 . I was taken to paytm page and the money was debited

When i went back to to the tnstc app it said "the transaction has failed try again sum kther time", but money has not been returned as of 2 days now . There is no sign of refund status initiated.

Ref no :[protected]
NAME : SRI ABIRAM G B
MAIL : [protected]@gmail.com

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Bus number: TN 37 N 3387
Date & Time: 3 Jan, 2023 :: 21:30
Did not stop the bus even on major bus stop, Perur, Telugupalayam Pirivu etc.. even after chasing for more than 2 stops because of emergency. Driver and conductor don’t bother to hear no matter how properly you request.
They reply saying “You can’t buy the ticket since it is special and costly” ..

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On Jan 1, 2023 around 4.13 pm i tried to book SETC Ticket from vaithishwarankoil to chennai
Trip route no.307 AB (ac sleeper seater)
Rs.625 is been debited from my account but the ticket not booked.

Again i booked the ticket for 625 around 5.45 pm and that got confirmed.

Please process refund for the amount debited towards my first transaction as above.

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Address: Tamil Nadu

Website: Mobile App

I have booked ticket (SETC Ultra Deluxe 22:00hrs) from Trichy to Vellore on 3rd January 2023 via the TNSTC android app

My ticket booking got failed but my amount 345 rupees also deducted from my account to SETC TN LTD Ref No[protected]

Email id - [protected]@gmail.com

Please refund this amount to be transferred to my account within few days. Thank you!

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I booked two tickets from Nagercoil to Chennai for[protected] yesterday through UPI. Amount got debited but it showed booking is failed.
Reference Id: OB20285851
Payment Amount: 1500

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I have booked the ticket from Bangalore to Madurai and the amount 1055rs was debited from my account but the ticket wasn't booked and it's failed.

OB Ref number: OB20281047
Txn Ref number: YIC[protected]
Bank Ref number:[protected]
Mail ID: [protected]@gmail.com

Please do the refund as soon as possible, thanks.

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[protected] transaction reference ticket fare debited twice

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Dear Sir/Madam,

Issue is relate to drop point of point to point bus(1 to 1 Bus) Coimbatore to Salem .There is drop point in kondalampatti bypass but recently no bus stopping in the byepass junction .There is pickup point from kondalampatti byepass while leaving Salem to Coimbatore .

Kindly support to stop in Kondalampatti byepass, I hope there is drop point .

If consider point to point bus, Conductor and driver aligned for drop and pickup points, Please support and do the needful

Thanks

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On Jan 2, 2023 around 1.45 i tried to book SETC Ticket for 1005.My account got debited but ticket not booked and my amount also not refunded.

Again i booked the ticket for 1005 around 3 pm and that got confirmed.

Please process refund for the amount debited towards my first transaction as above.

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I tried to book deluxe 3x2 bus from Chennai to Thoothukudi in tnstc app on 02 Jan 2023. My amount of Rs. 568 has been debited. But ticket is not booked. Please refund my amount soon.

Jan 7, 2023

Complaint marked as Resolved

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I tried to book deluxe 3x2 bus from Chennai to Thoothukudi in tnstc application on 02 Jan 2023. My amount of Rs. 568 debited. But ticket not booked. Please refund my amount Soon

Jan 7, 2023

Complaint marked as Resolved

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I booked ticket from Chennai to Namakkal on[protected], ticket amount 882 was debited from my account but ticket was not booked please refund my money
my ref.no:OB20283884. please refund my money.

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On 2.1.2023 I booked a ticket from Tuticorin to chennai on setc ticket booking app departure on 2.1.2023 OB ref number OB20280030. Amount of ₹1330 was deducted through gpay but ticket was not booked. Kindly check and refund the amount as soon as possible.
UPI Transaction id:[protected]
Email :[protected]@gmail.com
Phone number :[protected]
Google transaction id:CICAgJCJyl6mHQ

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I try to book ticket in TNSTC online platform, from BANGLORE to COIMABTORE ( journey date 25/01/2023, time 22:30), on 02/01/2023. But while booking money was debited but ticket was not booked or confirmed. I'm asking you to kindly refund my money as soon as possible. I have enclosed transaction details below.
UPI ID:[protected]
Google transaction id: CICAgJCJsNbBvg

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Address: No 602/3, Elcot Economic Zone, Medavakkam High Road, Sholinganallur, Chennai - 600119, Near Sholinganallur

Vellore to sholinganallur Bus services issue not conformtable as seat are not proper and unable to site as i am physical challeged person due to this bus service and maiantained issue unable to travel as i am travelling alround 4 to 3 days daily
since last one week bus services i have facing lots of issue please look into this is possible please replace the bus with proper accomdation
looking for respone and update

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ram31.1986

from New Delhi, Delhi

Jan 4, 2023

Hello All
please let us know any update for the same

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Address: 1/37, South Street, Ayan singampatti, Ambasamudram ( tk )627416, Tirunelveli, Tamilnadu

On 31/12/2022, I tried to book a ticket from Ambasamudram to Chennai in SETC. Amount Rs.720 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB20239350 Please resolve this complaint and refund the amount as soon as possible. TNSTC username: [protected]@gmail.com Mail Id: [protected]@gmail.com Regards, BALU K...

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Address: Theni new bus stand

While I was sitting in the seat where there is full of ladies though I asked them do you have any problem me sitting right next to you and she replied I don't have any problem with that but the conductor said this is ladies seat and it has to occupied only by ladies but there were several people who were sitting as family (men, women and children) in ladies and then he touched me which is his first violation and secondly he gave me an example that will you allow some random men to sit right next your mother he asked me.

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We asked the bus conductor and the bus driver weather they will stop at Ariyur pillayar kovil, the said they will and they were saying ariyur means pillayar kovil stop only, so I believed and got into the bus and they did not give ticket for the people over there and they collected only money from that too extra 5 Rs per person and bus was standing there from 10.55 to 11.15 am nearly 20 mins they started the bus after collecting money from everyone in the bus that too over crowed and they did not stop the bus in pillayar kovil stop and took us to narayani hospital sripuram after we had a query and gave the ticket after a verbal fight so I took the photo of the bus with clearly visible of the bus number and they took the bus very fast that they denied us take photo .

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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

File a complaint to Tamil Nadu State Transport Corporation [TNSTC]

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 36

Booking ticket problem

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Requisition for refund

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Money debited but no ticket confirmation

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Local bus service - running over stops

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Refund of amount which is debited but the ticket not booked

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Money got deducted from account but ticket not booked (Trichy to Vellore)

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Ticket Reservation failed but amount debited

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Ticket failed but I didn't get the refund amount

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300209464045

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Complain about drop point -Regarding

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Refund of amount debited but ticket not booked

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Ticket booking issue - amount debited

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Bus Ticket booking - need refund

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Transaction related

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I'm complaining about bus fare deducted but ticket not booked

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TNSTC Amount debited but ticket not booked

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Vellore to sholinganallur Bus services issue not comfortable

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Ticket booking issue and amount was debited

Human violation

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I am complaining about the private bus from Old bus stand Vellore to Ariyur pillayar kovil stop

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