Submit a Complaint
Claimed

Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

www.tnstc.in
1
Updated: Nov 28, 2025
Complaints 4212
Resolved
324
Unresolved
3888
Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Tamil Nadu State Transport Corporation [TNSTC]

Having problems with Tamil Nadu State Transport Corporation [TNSTC]?

File a complaint and get it resolved by Tamil Nadu State Transport Corporation [TNSTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Public Transportation
Tamil Nadu State Transport Corporation [TNSTC]

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 40

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sivakumaar SG
Dec 12, 2022
Report
Copy

Address: 16 north vadam pokki street, Vedaranyam

Reg Start First service from Nagapattinam to Vedaranyam.

Respect sir,
From Chennai egmore - nagapatinam (kamban express) arrives nagapitnam Railway Station on 3:45 AM. The first service for Vedaranyam would be on 4:45 AM. Daily basis more than 30 - 40 passengers waiting near Railway Station bus stop for Vedaranyam Bus. In between 1 Hr several busses for velankani, tiruvarur and pattukotai. The bus which is departure for Vedaranyam(4:45 AM) it owning by TNSTC Vedaranyam depot. The bus halted at Nagapatinam only. Kindly start service atleast 4:15 AM. It should be useful for all passengers
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nagaraj06
    Dec 12, 2022
    Report
    Copy

    Hi I'm nagaraj. I tried to book ticket from Bangalore to Pondicherry today (12/12/2022) in TNSTC app. My money Rs. 620 is debited but not booked. Please refund my money

    Details of the bus and seat no.
    Bus: setc
    Timings: 22:05
    Journey date : 28/12/2022
    Seat no: 10ub

    Note: I booked in guest account.

    Thanks
    Nagaraj
    +1 photos
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Lava_1234
      from Chennai, Tamil Nadu
      Dec 11, 2022
      Report
      Copy

      On 13/01/2015, I tried to book a ticket from sivakasi to chennai in SETC. Amount Rs.585 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB19881344 Please resolve this complaint and refund the amount as soon as possible. TNSTC username: Lavanya Ramanathan
      Mail Id: [protected]@gmail.com
      Regards, Lavanya R
      +1 photos
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Abirami1234
        from Salem, Tamil Nadu
        Dec 11, 2022
        Report
        Copy

        Hi,
        I’ve lost my black AirPods (left ear) of the brand Boult Audio while travelling from Bangalore to salem on 8 Dec 2022 ( Boarding time-8:15 p.m).
        It would be really helpful if this is found.
        Bus ID- E-5807
        Kind regards.
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Jeniffer Raj
          from Tuticorin, Tamil Nadu
          Dec 11, 2022
          Report
          Copy

          We (females -2, kids- 4, Male-5) were boarded from Erode to Thiruchenkode at 1.00 Am in the morning... The conductors of TNSTC buses didn't allow us to board Namakkal buses.They were telling us that only Namakkal through tickets will be allowed to board... If we have any seats we will take you in... As in this condition, we were restricted in two buses...with kids and a 5 month old infant we suffered a lot in Erode bus stand. The situation got worse when it started drizzling.At last we boarded a bus and that conductor too insisted us to get down from the bus. This is not fair for a public servant to ill treat their passengers.
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            MARUTHI BHANDARI P
            Dec 10, 2022
            Resolved
            Report
            Copy
            Resolved

            Address: TN 29

            I MARUTHI and my brother ABHI, travel from Tiruvannamalai to Bengaluru by TSRTC bus no.TN 29 3117 on the date 10.12.2022 Saturday at 8pm left by tiruvannamali. And we ask at mathur bus stop how much time to left here by dinner, they told 10min, but they didn't stop even 1 min, they moves, we missed the bus at the time of 11pm and ask Station controller on that time we don't know the his name, he also we helpless, , , finally we got the bus by Auto at the 10km for away from 1 private DABA hotel, and paid extra money 500 to auto driver, it is very bad incident about us on that day .. really we felt little shivering on that night, and we ask when caught the bus, they talk irresponsibly with us, please kindly solve my query .. thank u Tamil nadu state
            +2 photos
            Dec 11, 2022
            Complaint marked as Resolved 
            They ask sorry with written letter and paid 500rs for auto charges personally, that's why this complaint resolves, thanku
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              [email protected]
              Dec 10, 2022
              Report
              Copy

              I tried booking on Dec 10th 2022 from Kumbakonam to Chennai.
              Name : Naveen
              Transaction ID :[protected]
              OB No : OB19861757 & OB19862377
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Tiruppur Corporation
                Dec 10, 2022
                Report
                Copy

                Address: Tiruppur

                பேருந்து வசதி இல்லை.. ஒரே ஒரு பேருந்து மட்டும் உள்ளது அதுவும் சரியான நேரத்தில் இல்லை.. ஓட்டுநர் விருப்ப படி இயக்கப்படுகிறது.. தக்க நடவடிக்கை எடுக்க வேண்டும்..சாலை சரியில்லை கூட்டம் இல்லை என்பதற்காக வரமருக்கிறார்கள்..அரசு பேருந்து இயக்க விருப்பம் இல்லை எனில் தயவு கூர்ந்து பேருந்தை நிறுத்தி விடவும் நாங்கள் எங்கள் ஊருக்கு பேருந்தே இல்லை என இருப்போம்..
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bebisha
                  Dec 10, 2022
                  Report
                  Copy

                  I booked a ticket from Valliyoor-Chennai on Dec 10 at 9:10 am.But the amount is credited but the ticket is not booked.Could u refund the amount return?
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Samprinz
                    from Vellore, Tamil Nadu
                    Dec 9, 2022
                    Report
                    Copy

                    I have tried booking on tnstc app and while paying it showed error msg and noo ticket has booked but my money has been debited to tnstc account
                    +1 photos
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Hariharasanthosh
                      Dec 8, 2022
                      Report
                      Copy

                      Refund query

                      Address: State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai - 600002.

                      Sub: My bus got cancelled - need help with my refund.

                      I have booked 2 tickets from Salem to Tirunelveli. The journey date is 12/11/2022 and the time is 23.00. PNR no: T39070029. The origin of the bus is from Bangalore at 18.00. On 12/11/2022 around 17.30, an officer from SETC called me and informed me that the bus got cancelled and he could arrange another bus which was 2 hours later. As I was in a urgency, I didn’t want...
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      S
                      Sureshanandan4
                      from Chennai, Tamil Nadu
                      Dec 8, 2022
                      Report
                      Copy

                      Hi I have tried booked a ticket from Chennai to theni for 16/12/2022 @ 9:15 pm, trip code of bus is 2115CHECBANS, I have paid the money through UPI Payment (attached the screenshot), money RS 555 is debited from my account but ticket is not booked. kindly refund my money ASAP. Pls find the payment reference number[protected], and also attached screenshot, kindly do the needful Thanks
                      +1 photos
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sneharooban
                        Dec 7, 2022
                        Dec 7, 2022
                        This thread was updated on Dec 7, 2022
                        Report
                        Copy

                        Address: TNSTC.vpm

                        Bus num :TN.32.N4534
                        Bus stop timeing in Perambalur:8:15
                        He is not respote the people in common bus
                        His attitude was worng with people
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                        View replies
                        He talked so rudely. He said For one person I can't reduce the sound.
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          ksr@TJ
                          Dec 7, 2022
                          Report
                          Copy

                          In Ammapettai-614401, Thanjavur Dt. ( Under tnstc- Kumbakonam, Trichy to Vailankanni route) Newly formed bus stand ( Muthamil Aringar Kalaingar Karnanidhi Peroondhu Nilayam) is active from December 2022. No Mofussil buses are using this bus stand. They loading and dropping off Passenger on road itself. In need of Moffusil Buses passengers are pushed to wait on road.
                          Kindly take necessary action to ensure all Moffusil Buses to use the newly formed bus stand for the sake of Passengers..
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Aruna_1987
                            Dec 7, 2022
                            Report
                            Copy

                            Hi Sir,
                            Am a resident of Velachery AGS colony. Earlier we had the S13 mini bus traversing from Velachery Bus stand to Guindy that goes via AGS colony and other short routes. But there was a road work which was going on and hence the service was totally stopped. Now the road is normal but still the bus is not operating. Because of this the residents have to take 2 buses to reach the area inner. Also the 2 buses(S13+M9) frequency is very less and people have to wait for atleast 30 mins for the bus.
                            Now, we have offices opened, it has become very difficult to operate and in auto, they charge around 100 to reach Vijaya Nagar.

                            It will be really helpful to sort this out, mainly for the working people and school students.

                            Thank you
                            Resident of Velachery AGS Colony
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prabug440
                              from Thoothukudi, Tamil Nadu
                              Dec 7, 2022
                              Report
                              Copy

                              Address: 2/30, chinnava naikkannpatti, sangaralinga puram, Thoothukudi, Tamil Nadu

                              My PNR number T39585634. unfortunately my booked bus was cancelled and they arranged one more bus but that bus is dropped in another location.. this is kind of irritating thing .. now how can I go directly to my native.. or give me some amount for another bus .. because I booked till my home town.
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Viknesh Raja
                                Dec 6, 2022
                                Report
                                Copy

                                In kottampatti all bank staffs are working from madurai. Daily eve after 6.30pm bus services not available. So we heir taxi to reach the home it's very expensive. Public transport is working for peoples services but in service sector bank staff also suffering from your poor service. Kindly take this issue atleast every 30mints please provide bus atleast till 9PM. Today 6.30to 8.15 no buses came.last Friday 8PM to 9.30Pm no bus. Thursday also same issue so kindly arrange bus frequency from kottampatti to madurai.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Divya R
                                  Dec 6, 2022
                                  Report
                                  Copy

                                  I'm a bank staff working in kottampatti. I'm residing in madurai. Whenever some festival days come all the Trichy 1 to 5 bus are routed to special spots and we have to bus to travel. Today 6/12/2022 from 6.50 pm 'm standing in kottampatti bus stand for more than 1.30hr still i didn't get bus to madurai.
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    chandra2012
                                    from Chennai, Tamil Nadu
                                    Dec 6, 2022
                                    Report
                                    Copy

                                    Address: Anthiyur. Pin 638501

                                    Respected Sir,

                                    On 03.12.2022 Saturday morning 20B Bus ( TN33 N 2815 ) morning trip 5:40am time departure from Anthiyur bus stand to Nanjamadai kuttai not came to bus stand. Driver skipped driving via bus stand and reached to destination on time. I am waiting from 05:15am to 6:15am with my family in bus stand. Kindly enquiry and do necessary arrangements it will not repeat in future again.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Keerthana104
                                      Dec 6, 2022
                                      Report
                                      Copy

                                      I was traveling from coimbatore to salem. Bus no - TN30N2038. Date - 5/ 12/2022. The bus departed at 10pm.They were playing loud music. I had little cold. I requested the conductor the reduce the volume. He spoke so rudely. He said for one person I can't reduce the volume. They seem not to care at all. I got headache followed by fever. It's one of the worst sevice. Government should be for people sevice.
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Thane Municipal Transport [TMT]
                                        1
                                        (578)
                                        B.E.S.T. Undertaking
                                        1
                                        (1320)
                                        Bangalore Metropolitan Transport Corporation [BMTC]
                                        2.5
                                        (2864)