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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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324
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC]

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 40

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A
Atchaya Priya
Dec 15, 2022
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I have booked a ticket from Pudukkottai to chennai on 18 Dec, 200.

The amount ₹425 was debited from my account but the ticket is not booked and didn't recieve any confirmation.

Kindly provide the confirmation of the ticket booked or provide the refund of the amount paid
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    sriram_2703
    Dec 15, 2022
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    I Book my Ticket on 14/01/2023. Chennai to Tiruvarur, Amount Debited But, Ticket Not Booking and Not Showing.
    Refund My Amount.

    Your a/c XXXXXXXXXX2241 debited for payee SETC TN LTD for Rs. 495.00 on[protected], ref[protected].If not you, report to your bank immediately-IOB.
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      R
      Raja purushowth
      from THANJAVUR, Tamil Nadu
      Dec 13, 2022
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      Address: 5/28, v.p.kovil street ,m.chavady, Thanjavur

      Day 13/12/2022 At 9 pm. She boarded bus 1to1 from Thanjavur to Coimbatore to reach Thanjavur to Trichy quickly.After half an hour, the bus left the bus stand. The bus was standing for almost half an hour. The conductor should have checked whether the ticket was taken. He did not do so. When he left halfway, when he paid to get the ticket, he dropped her halfway, saying no change...The passenger was left feeling very distressed.. This journey, which was supposed to go quickly, was interrupted halfway through...Is it legal for a conductor to drop off halfway saying no retail?Appropriate action should be taken against him...
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        R
        rgsabari1603
        from Ramanathapuram, Tamil Nadu
        Dec 13, 2022
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        Address: Ramanathapuram

        9/12/2022 i booked ticket RAMANATHAPURAM TO NAGERKOVIL... Amount Is Debited Bur Ticket not booking, Then i contact customer care.. There reply is Your amount is credited with in 3 Working Days But the amount is not credited... So i want do solve the problem quickly
        PASSENGER NAME : ILA BALA MURUGAN
        CONTACT NO [protected]
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          P
          payaseed
          Dec 13, 2022
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          I booked in SETC website in TNSTC website 10.12.2022 at 8:45 pm. Ticket is not booked but amount Rs.395 debited from my account.
          I want refund my money
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            D
            Dravid916
            from Paramakudi, Tamil Nadu
            Dec 13, 2022
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            Address: Rameshwaram, tamilnadu

            I booked in SETC website in guest I'd from 12.12.2022 at 11 pm. Ticket is not booked but amount Rs.695 will be debited from my account.
            I want refund my money
            OB No : OB19892550
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              S
              Salman junior
              Dec 12, 2022
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              I travel gandhipuram to ukkadam by Sangeetha travels on 12/12/2022
              The conductor collecting the payment and giving tickets it's cost 20rs . I payed that cost but I did not receive my ticket so I am disturbed from this reacting that's while I registered this complaint bus no tn 37 by 1177
              PLease take action on it
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                S
                sivakumaar SG
                Dec 12, 2022
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                Address: 16 north vadam pokki street, Vedaranyam

                Reg Start First service from Nagapattinam to Vedaranyam.

                Respect sir,
                From Chennai egmore - nagapatinam (kamban express) arrives nagapitnam Railway Station on 3:45 AM. The first service for Vedaranyam would be on 4:45 AM. Daily basis more than 30 - 40 passengers waiting near Railway Station bus stop for Vedaranyam Bus. In between 1 Hr several busses for velankani, tiruvarur and pattukotai. The bus which is departure for Vedaranyam(4:45 AM) it owning by TNSTC Vedaranyam depot. The bus halted at Nagapatinam only. Kindly start service atleast 4:15 AM. It should be useful for all passengers
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  N
                  Nagaraj06
                  Dec 12, 2022
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                  Hi I'm nagaraj. I tried to book ticket from Bangalore to Pondicherry today (12/12/2022) in TNSTC app. My money Rs. 620 is debited but not booked. Please refund my money

                  Details of the bus and seat no.
                  Bus: setc
                  Timings: 22:05
                  Journey date : 28/12/2022
                  Seat no: 10ub

                  Note: I booked in guest account.

                  Thanks
                  Nagaraj
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                    L
                    Lava_1234
                    from Chennai, Tamil Nadu
                    Dec 11, 2022
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                    On 13/01/2015, I tried to book a ticket from sivakasi to chennai in SETC. Amount Rs.585 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB19881344 Please resolve this complaint and refund the amount as soon as possible. TNSTC username: Lavanya Ramanathan
                    Mail Id: [protected]@gmail.com
                    Regards, Lavanya R
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                      A
                      Abirami1234
                      from Salem, Tamil Nadu
                      Dec 11, 2022
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                      Hi,
                      I’ve lost my black AirPods (left ear) of the brand Boult Audio while travelling from Bangalore to salem on 8 Dec 2022 ( Boarding time-8:15 p.m).
                      It would be really helpful if this is found.
                      Bus ID- E-5807
                      Kind regards.
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        J
                        Jeniffer Raj
                        from Tuticorin, Tamil Nadu
                        Dec 11, 2022
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                        We (females -2, kids- 4, Male-5) were boarded from Erode to Thiruchenkode at 1.00 Am in the morning... The conductors of TNSTC buses didn't allow us to board Namakkal buses.They were telling us that only Namakkal through tickets will be allowed to board... If we have any seats we will take you in... As in this condition, we were restricted in two buses...with kids and a 5 month old infant we suffered a lot in Erode bus stand. The situation got worse when it started drizzling.At last we boarded a bus and that conductor too insisted us to get down from the bus. This is not fair for a public servant to ill treat their passengers.
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          M
                          MARUTHI BHANDARI P
                          Dec 10, 2022
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                          Resolved

                          Address: TN 29

                          I MARUTHI and my brother ABHI, travel from Tiruvannamalai to Bengaluru by TSRTC bus no.TN 29 3117 on the date 10.12.2022 Saturday at 8pm left by tiruvannamali. And we ask at mathur bus stop how much time to left here by dinner, they told 10min, but they didn't stop even 1 min, they moves, we missed the bus at the time of 11pm and ask Station controller on that time we don't know the his name, he also we helpless, , , finally we got the bus by Auto at the 10km for away from 1 private DABA hotel, and paid extra money 500 to auto driver, it is very bad incident about us on that day .. really we felt little shivering on that night, and we ask when caught the bus, they talk irresponsibly with us, please kindly solve my query .. thank u Tamil nadu state
                          +2 photos
                          Dec 11, 2022
                          Complaint marked as Resolved 
                          They ask sorry with written letter and paid 500rs for auto charges personally, that's why this complaint resolves, thanku
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            N
                            [email protected]
                            Dec 10, 2022
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                            I tried booking on Dec 10th 2022 from Kumbakonam to Chennai.
                            Name : Naveen
                            Transaction ID :[protected]
                            OB No : OB19861757 & OB19862377
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              T
                              Tiruppur Corporation
                              Dec 10, 2022
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                              Address: Tiruppur

                              பேருந்து வசதி இல்லை.. ஒரே ஒரு பேருந்து மட்டும் உள்ளது அதுவும் சரியான நேரத்தில் இல்லை.. ஓட்டுநர் விருப்ப படி இயக்கப்படுகிறது.. தக்க நடவடிக்கை எடுக்க வேண்டும்..சாலை சரியில்லை கூட்டம் இல்லை என்பதற்காக வரமருக்கிறார்கள்..அரசு பேருந்து இயக்க விருப்பம் இல்லை எனில் தயவு கூர்ந்து பேருந்தை நிறுத்தி விடவும் நாங்கள் எங்கள் ஊருக்கு பேருந்தே இல்லை என இருப்போம்..
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                B
                                Bebisha
                                Dec 10, 2022
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                                I booked a ticket from Valliyoor-Chennai on Dec 10 at 9:10 am.But the amount is credited but the ticket is not booked.Could u refund the amount return?
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  S
                                  Samprinz
                                  from Vellore, Tamil Nadu
                                  Dec 9, 2022
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                                  I have tried booking on tnstc app and while paying it showed error msg and noo ticket has booked but my money has been debited to tnstc account
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                                    H
                                    Hariharasanthosh
                                    Dec 8, 2022
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                                    Refund query

                                    Address: State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai - 600002.

                                    Sub: My bus got cancelled - need help with my refund.

                                    I have booked 2 tickets from Salem to Tirunelveli. The journey date is 12/11/2022 and the time is 23.00. PNR no: T39070029. The origin of the bus is from Bangalore at 18.00. On 12/11/2022 around 17.30, an officer from SETC called me and informed me that the bus got cancelled and he could arrange another bus which was 2 hours later. As I was in a urgency, I didn’t want...
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                                    Sureshanandan4
                                    from Chennai, Tamil Nadu
                                    Dec 8, 2022
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                                    Hi I have tried booked a ticket from Chennai to theni for 16/12/2022 @ 9:15 pm, trip code of bus is 2115CHECBANS, I have paid the money through UPI Payment (attached the screenshot), money RS 555 is debited from my account but ticket is not booked. kindly refund my money ASAP. Pls find the payment reference number[protected], and also attached screenshot, kindly do the needful Thanks
                                    +1 photos
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                                      S
                                      Sneharooban
                                      Dec 7, 2022
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                                      Address: TNSTC.vpm

                                      Bus num :TN.32.N4534
                                      Bus stop timeing in Perambalur:8:15
                                      He is not respote the people in common bus
                                      His attitude was worng with people
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      He talked so rudely. He said For one person I can't reduce the sound.
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