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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 30, 2026
Complaints 4223
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 40

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B
baaseeth
Dec 19, 2022
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I Book my Ticket on 17/01/2023. Gobi to Tiruvarur, Amount Debited But, Ticket Not Booking and Not Showing.
Refund My Amount.

UPI REF NO :[protected] debited for payee SETC TN LTD for Rs. 495.00 on[protected], ref[protected].If not you, report to your bank immediately-ICIC
Dec 19, 2022
Complaint marked as Resolved 
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    G
    GowsalyaMika
    Dec 18, 2022
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    Hi team,
    Amount of Rs.3090 has been debited from canara bank account while I tried to book ticket from tirunelveli to Kanchipuram on the date of 17.1.2023 but ticket is not booked. So please revert my money bank.. I have attached the transaction details
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      G
      GowsalyaMika
      Dec 18, 2022
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      Hello sir/madam
      Amount of Rs.3090 has been debited while I tried to book ticket from tirunelveli to kancheepuram on the date of 17.1.2023 but ticket has not been booked.so please look into this problem and revert my money back. Attached the transaction details
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        A
        Abubackar
        from Sivaganga, Tamil Nadu
        Dec 17, 2022
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        Address: Maduvinkarai,chennai

        Hi, unfortunatly I lost my laptop bag on saturday (16th December 2022) while I was travelling from taramani to koyambedu on M70 (thiruvanmayur -koyambedu). I took the bus at taramani around 8.10 pm and reached koyambedu around 9.15 pm . I've attached the bus ticket for reference. Kindly took action to retrieve the bag. The laptop bag will be found inside a yellow wooden handle bag(kattapai) .

        My mobile number - [protected]
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          A
          Atchaya Priya
          Dec 15, 2022
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          I have booked a ticket from Pudukkottai to chennai on 18 Dec, 200.

          The amount ₹425 was debited from my account but the ticket is not booked and didn't recieve any confirmation.

          Kindly provide the confirmation of the ticket booked or provide the refund of the amount paid
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            S
            sriram_2703
            Dec 15, 2022
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            I Book my Ticket on 14/01/2023. Chennai to Tiruvarur, Amount Debited But, Ticket Not Booking and Not Showing.
            Refund My Amount.

            Your a/c XXXXXXXXXX2241 debited for payee SETC TN LTD for Rs. 495.00 on[protected], ref[protected].If not you, report to your bank immediately-IOB.
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              R
              Raja purushowth
              from THANJAVUR, Tamil Nadu
              Dec 13, 2022
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              Address: 5/28, v.p.kovil street ,m.chavady, Thanjavur

              Day 13/12/2022 At 9 pm. She boarded bus 1to1 from Thanjavur to Coimbatore to reach Thanjavur to Trichy quickly.After half an hour, the bus left the bus stand. The bus was standing for almost half an hour. The conductor should have checked whether the ticket was taken. He did not do so. When he left halfway, when he paid to get the ticket, he dropped her halfway, saying no change...The passenger was left feeling very distressed.. This journey, which was supposed to go quickly, was interrupted halfway through...Is it legal for a conductor to drop off halfway saying no retail?Appropriate action should be taken against him...
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                R
                rgsabari1603
                from Ramanathapuram, Tamil Nadu
                Dec 13, 2022
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                Address: Ramanathapuram

                9/12/2022 i booked ticket RAMANATHAPURAM TO NAGERKOVIL... Amount Is Debited Bur Ticket not booking, Then i contact customer care.. There reply is Your amount is credited with in 3 Working Days But the amount is not credited... So i want do solve the problem quickly
                PASSENGER NAME : ILA BALA MURUGAN
                CONTACT NO [protected]
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  P
                  payaseed
                  Dec 13, 2022
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                  I booked in SETC website in TNSTC website 10.12.2022 at 8:45 pm. Ticket is not booked but amount Rs.395 debited from my account.
                  I want refund my money
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    D
                    Dravid916
                    from Paramakudi, Tamil Nadu
                    Dec 13, 2022
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                    Address: Rameshwaram, tamilnadu

                    I booked in SETC website in guest I'd from 12.12.2022 at 11 pm. Ticket is not booked but amount Rs.695 will be debited from my account.
                    I want refund my money
                    OB No : OB19892550
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      S
                      Salman junior
                      Dec 12, 2022
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                      I travel gandhipuram to ukkadam by Sangeetha travels on 12/12/2022
                      The conductor collecting the payment and giving tickets it's cost 20rs . I payed that cost but I did not receive my ticket so I am disturbed from this reacting that's while I registered this complaint bus no tn 37 by 1177
                      PLease take action on it
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        S
                        sivakumaar SG
                        Dec 12, 2022
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                        Address: 16 north vadam pokki street, Vedaranyam

                        Reg Start First service from Nagapattinam to Vedaranyam.

                        Respect sir,
                        From Chennai egmore - nagapatinam (kamban express) arrives nagapitnam Railway Station on 3:45 AM. The first service for Vedaranyam would be on 4:45 AM. Daily basis more than 30 - 40 passengers waiting near Railway Station bus stop for Vedaranyam Bus. In between 1 Hr several busses for velankani, tiruvarur and pattukotai. The bus which is departure for Vedaranyam(4:45 AM) it owning by TNSTC Vedaranyam depot. The bus halted at Nagapatinam only. Kindly start service atleast 4:15 AM. It should be useful for all passengers
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          N
                          Nagaraj06
                          Dec 12, 2022
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                          Hi I'm nagaraj. I tried to book ticket from Bangalore to Pondicherry today (12/12/2022) in TNSTC app. My money Rs. 620 is debited but not booked. Please refund my money

                          Details of the bus and seat no.
                          Bus: setc
                          Timings: 22:05
                          Journey date : 28/12/2022
                          Seat no: 10ub

                          Note: I booked in guest account.

                          Thanks
                          Nagaraj
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            L
                            Lava_1234
                            from Chennai, Tamil Nadu
                            Dec 11, 2022
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                            On 13/01/2015, I tried to book a ticket from sivakasi to chennai in SETC. Amount Rs.585 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB19881344 Please resolve this complaint and refund the amount as soon as possible. TNSTC username: Lavanya Ramanathan
                            Mail Id: [protected]@gmail.com
                            Regards, Lavanya R
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              A
                              Abirami1234
                              from Salem, Tamil Nadu
                              Dec 11, 2022
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                              Hi,
                              I’ve lost my black AirPods (left ear) of the brand Boult Audio while travelling from Bangalore to salem on 8 Dec 2022 ( Boarding time-8:15 p.m).
                              It would be really helpful if this is found.
                              Bus ID- E-5807
                              Kind regards.
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                J
                                Jeniffer Raj
                                from Tuticorin, Tamil Nadu
                                Dec 11, 2022
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                                We (females -2, kids- 4, Male-5) were boarded from Erode to Thiruchenkode at 1.00 Am in the morning... The conductors of TNSTC buses didn't allow us to board Namakkal buses.They were telling us that only Namakkal through tickets will be allowed to board... If we have any seats we will take you in... As in this condition, we were restricted in two buses...with kids and a 5 month old infant we suffered a lot in Erode bus stand. The situation got worse when it started drizzling.At last we boarded a bus and that conductor too insisted us to get down from the bus. This is not fair for a public servant to ill treat their passengers.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  M
                                  MARUTHI BHANDARI P
                                  Dec 10, 2022
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                                  Resolved

                                  Address: TN 29

                                  I MARUTHI and my brother ABHI, travel from Tiruvannamalai to Bengaluru by TSRTC bus no.TN 29 3117 on the date 10.12.2022 Saturday at 8pm left by tiruvannamali. And we ask at mathur bus stop how much time to left here by dinner, they told 10min, but they didn't stop even 1 min, they moves, we missed the bus at the time of 11pm and ask Station controller on that time we don't know the his name, he also we helpless, , , finally we got the bus by Auto at the 10km for away from 1 private DABA hotel, and paid extra money 500 to auto driver, it is very bad incident about us on that day .. really we felt little shivering on that night, and we ask when caught the bus, they talk irresponsibly with us, please kindly solve my query .. thank u Tamil nadu state
                                  Dec 11, 2022
                                  Complaint marked as Resolved 
                                  They ask sorry with written letter and paid 500rs for auto charges personally, that's why this complaint resolves, thanku
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    N
                                    [email protected]
                                    Dec 10, 2022
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                                    I tried booking on Dec 10th 2022 from Kumbakonam to Chennai.
                                    Name : Naveen
                                    Transaction ID :[protected]
                                    OB No : OB19861757 & OB19862377
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      T
                                      Tiruppur Corporation
                                      Dec 10, 2022
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                                      Address: Tiruppur

                                      பேருந்து வசதி இல்லை.. ஒரே ஒரு பேருந்து மட்டும் உள்ளது அதுவும் சரியான நேரத்தில் இல்லை.. ஓட்டுநர் விருப்ப படி இயக்கப்படுகிà®...⇄ தக்க நடவடிக்கை எடுக்க வேண்டும்..சாலை சரியில்லை கூட்டம் இல்லை என்பதற்காக வரமருக்கிறார்...⇄ பேருந்து இயக்க விருப்பம் இல்லை எனில் தயவு கூர்ந்து பேருந்தை நிறுத்தி விடவும் நாங்கள் எங்கள் ஊருக்கு பேருந்தே இல்லை என இருப்போம்..
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        B
                                        Bebisha
                                        Dec 10, 2022
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                                        I booked a ticket from Valliyoor-Chennai on Dec 10 at 9:10 am.But the amount is credited but the ticket is not booked.Could u refund the amount return?
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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