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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 43

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S
Shanmugam shans
Nov 26, 2022
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On 26/11/2022, I tried to book a bus ticket from thanjavur to chennai in SETC. Amount Rs.395/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 26/11/2022
OB No : OB19665960
Amount : Rs.395 /-
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    M
    Malar10
    Nov 25, 2022
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    Address: Kumbakonam

    Dear Sir/Madam,
    I am an regular passenger from Kumbakonam to Karaikal. The actual time to reach Karaikal bus stand is 1 hour 35 minutes but at the night the bus is taking 2 hours 15 mins which takes too much time. It makes the passenger delay from their work. Also the driver and conductor of the bus is taking more risk by talking with neighbour or well known person. As a responsible Tamil Nadu Transport Corporation please take an immediate action and get rid of it. I am mentioning here the bus number,
    TN68N-1184
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      M
      M P ELAKHKIYA
      Nov 24, 2022
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      Today I got to travel in a TNSTC bus No. 89 from Salem to Pallipatti. I'm a senior citizen women. I travelled with my 3 year old grand daughter. The conductor has literally illtreated me asking very rude questions in local language stating, if you see a bus, do you get into this? Etc.. Etc.. It was so offensive and rude that even a older me can handle. He has literally treated me very bad. Kindly enquire this.
      Contact No:[protected]
      Passenger Name : Padmavathy P
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        R
        Rasool 1992
        from Tirunelveli, Tamil Nadu
        Nov 24, 2022
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        Me booked ticket in setc mobile app. Transaction is successful and amount debited from my account. But, ticket not booked. Ob ref: OB19645162
        Transaction mode upi
        +1 photos
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          R
          Rasool 1992
          from Tirunelveli, Tamil Nadu
          Nov 24, 2022
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          Me booked ticket in setc mobile app. Transaction is successful and amount debited in my account for UPI I'd. But, ticket not booked. When refund credited to my account
          +1 photos
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            G
            Genoj
            Nov 24, 2022
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            Hi,

            51 bus are going 1 hr once. For eg 8. 15 went all 51 bus departed. Around 5 bus at a time departed. In that First 2 only full.after that 1 hr there is no bus. Likewise every day facing same issue. I am in Velachery at 9 am but I get bus 10 am total 5 51no buses same time.
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              C
              charles333
              Nov 23, 2022
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              Amount debited but ticket is not booked today I had booked a ticket from chennai to krishnagiri on 23/11/22 (22:00 AC) Amount 405 Rs was debited my
              bank account, I request to kindly refund money to my bank account.
              TNSTC Ref No : OB19631697
              username : charles Donbosco
              Dec 4, 2022
              Complaint marked as Resolved 
              Resolved
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                S
                Sejin007
                Nov 23, 2022
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                On 23/11/2022, I tried to book a bus ticket from Bangalore to Nagercoil in SETC. Amount Rs.850/- has been debited from my bank account but the ticket was not booked. And one more ticket On 23/11/2022, I tried to book a bus ticket from Bangalore to Marthandam in SETC. Amount Rs.890/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

                I did login with Guest account as I don't have any SETC user account.

                Booking Date : 23/11/2022
                OB No : OB19637157
                Amount : Rs.850 /-

                OB NO : OB19637477
                Amount : Rs.890/-

                Totally- 1740
                My Email ID : [protected]@gmail.com
                Mobile No : [protected]
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  M
                  Mizpha Devanbu
                  from Thoothukudi, Tamil Nadu
                  Nov 23, 2022
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                  I booked a ticket from Hosur to tiruchendur on Nov 23, 2022. The amount debited from my account is 875rs. But the ticket is not yet confirmed. Reference no is OB19631955. Please refund the amount as soon as possible
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    D
                    [email protected]
                    Nov 21, 2022
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                    Address: ramnad

                    Sir I booked a ticket on 3/11/2022 from ramnad to Chennai for RS575 the money was deducted from my account but the ticket was not booked so please provide me with a refund
                    +1 photos
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                      Y
                      Yamuraju
                      Nov 20, 2022
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                      Dear sir/madam,
                      I was traveling from Bangalore to hosuru by bus. I didn't have the change so bus conductor was telling me to get down from the bus in the middle of the way, and also behaved very worst. Same thing happened with another women passenger also.
                      Kindly take the necessary action on him and help the passengers.
                      Bus TN 2820
                      Conductor name L Arumugam

                      Thanks and regards
                      Ningaraju M
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        Lokeswari sasikumar
                        Nov 20, 2022
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                        While travel in the bus route from punjai puliampatti to sathyamangalam (bus no: 6B/10, timing 12.50 pm, date:[protected], the bus conductor speaks horrible and hard words before issue the ticket to me. It's hurts me alot in the bus. Not only me he spokes to everyone in the bus like hurting the peoples in the bus. Please took an action as soon as possible. I'm here to compliment not only for me, as all the people who travel the regularly.
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          B
                          Besantnagar
                          Nov 19, 2022
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                          Address: BesantNagar

                          Complaint for conductor of bus number 29C - TN01 AN0619
                          I got 1 ladies and two children ticket (overall 3 tickets) issued at Chetpet For BesantNagar Kovil stop. When we reached Adyar depot the conductor took back my tickets. I asked reason but he just walked away. Later before my stop when I was looking at him and asking him, he returned 2 of the paid tickets while I didn’t get back the ladies ticket.

                          I again asked the conductor why he took my ticket but since my stop arrived and the bus stopped he just said for checking. I have been traveling so many times but I have never seen a conductor demanding the ticket back. In case the ticket checker had come at this point, it would have turned out to be bad for me.
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            B
                            Besantnagar
                            Nov 19, 2022
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                            Complaint for 29C - TN01 AN0619
                            Time of incident - b/w 8-8:30pm
                            I got 1 ladies and two children ticket (overall 3 tickets) issued at Chetpet For BesantNagar Kovil stop. When we reached Adyar depot the conductor took back my tickets. I asked reason but he just walked away. Later before my stop when I was looking at him and asking him, he returned 2 of the paid tickets while I didn’t get back the ladies ticket.

                            I again asked the conductor why he took my ticket but since my stop arrived and the bus stopped he just said for checking. I have been traveling so many times but I have never seen a conductor demanding the ticket back. In case the ticket checker had come at this point, it would have turned out to be bad for me.
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              B
                              Besantnagar
                              Nov 19, 2022
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                              Complaint for 29C - TN01 AN0619
                              Incident Time- 7:30pm on 19th Nov

                              I got 1 ladies and two children ticket (overall 3 tickets) issued at Chetpet For BesantNagar Kovil stop. When we reached Adyar depot the conductor took back my tickets. I asked reason but he just walked away. Later before my stop when I was looking at him and asking him, he returned 2 of the paid tickets while I didn’t get back the ladies ticket.

                              I again asked the conductor why he took my ticket but since my stop arrived and the bus stopped he just said for checking. I have been traveling so many times but I have never seen a conductor demanding the ticket back. In case the ticket checker had come at this point, it would have turned out to be bad for me.
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                B
                                Besantnagar
                                Nov 19, 2022
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                                Complaint for 29C - TN01 AN0619
                                I got 1 ladies and two children ticket (overall 3 tickets) issued at Chetpet For BesantNagar Kovil stop. When we reached Adyar depot the conductor took back my tickets. I asked reason but he just walked away. Later before my stop when I was looking at him and asking him, he returned 2 of the paid tickets while I didn’t get back the ladies ticket.

                                I again asked the conductor why he took my ticket but since my stop arrived and the bus stopped he just said for checking. I have been traveling so many times but I have never seen a conductor demanding the ticket back. In case the ticket checker had come at this point, it would have turned out to be bad for me.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  J
                                  Jayaram182
                                  Nov 18, 2022
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                                  Address: 3/55a, V.kmills,palani, Dindigul

                                  Iam Jayaram from Palani taluk of V.K.Mills, Lots of buses are not stopping in this stop But this is a stop, Date-18.11.2022, Time; 6-8pm, About many buses crossed the stop but No buses had stopped in this stop, So please respond me to avoid a severe action to this situation.THANK YOU!
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    R
                                    Ramsrii
                                    Nov 16, 2022
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                                    On 14/11/2022, I tried to book ticket from bangalore to Trichy in SETC. Amount Rs.490 has been debited from my account but ticket was not booked. I have attached the transaction I'd.Please resolve this complaint and refund the amount as soon as possible.
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                                      D
                                      dhinesh2627
                                      from Tiruchirappalli, Tamil Nadu
                                      Nov 16, 2022
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                                      On 16/11/2022, i have booked ticket from Chennai( Perungaluthur) to Trichy in AC SLEEPER SEATER BUS. Bus timing 21:15 From Koyembedu. i have selected boarding point as perunglathur it will reach at 22:00. I have booked two AC SLEEPER TICKETS through upi transaction and finally transaction failed & amount debited from my account.

                                      I hereby submit the trip details, amount details & UPI Transaction ID

                                      UPI Transaction ID[protected]
                                      Trip Code - 2115CHETRIAB
                                      Route No - 123AB
                                      TOTAL AMOUNT DEBITED - Rs.1370

                                      I have also attached UPI Receipt for your reference.So, kindly Please resolve this complaint and refund the amount to my account as soon as possible.
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        K
                                        krr94
                                        Nov 14, 2022
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                                        Dear sir / madam,

                                        The bus roof condition is very poor. There are lot of small holes on it, during rain the water spills on us. Atleast 20 passengers were affected due to this. Why this bus is still running without proper maintenance. Kindly request you to resolve this issue.

                                        Vellore to Tamabram
                                        Departed at 2:30pm[protected]
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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