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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 44

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A
arun vijay13
Nov 11, 2022
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I have booked 1 tickets from Keeramangalam to Chennai on 11-Nov-2022. The timing for the bus for departing is at 20.00 IST. I have booked 1 tickets and the payment was completed successfully using UPI. But I didn't get any confirmation regarding the ticket. It was showing the payment processing page for about 20 minutes and then the app closed unfortunately.
My UPI ref no is[protected]
So I kindly request you to kindly initiate the refund as soon as possible.
Thank you.
The ticket was booked under this credentials:
Email id: [protected]@gmail.com
+1 photos
Nov 16, 2022
Complaint marked as Resolved 
Got repayment after 4 days
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    S
    Sajith krishna
    Nov 11, 2022
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    I took the Tn57 N2210 Palani to Theni bus to go Vathalagundu inside the bus it's completely rusted and rain water is leaking inside everywhere. Also the bus got right side tyre puncher to change it they don't have any equipment or additional pair of Tyre while try to stop other vechile every TN vechile is saying that local point vechile is on the way so wait for it we can't take the passenger almost we've stayed in the rain on middle of road for 1 hour because of this issue. Really you've to look in to these kind of issues and need to clear and stop these kind of very old damaged vechile.
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      R
      R MUTHU KUMAR
      Nov 9, 2022
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      Address: amil Nadu State Transport Corporation [TNSTC] , Tiruchirappalli

      Journey Date: 30.10.2022

      Trichy to Nagercoil

      OB Ref. Number : OB[protected]

      Amount Paid through Google Pay

      Amount debited in my bank account. But Bus Ticket did not allotted.

      Please Refund My money

      Regards

      R. MUTHUKUMAR
      Mob No. [protected]
      +3 photos
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        V
        vishnuprasad92
        from Hosur, Tamil Nadu
        Nov 9, 2022
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        I am from Hosur. My wife is travelling from Hosur to Bangalore(Town Hall) everyday. For the last two days, my wife and along with the co-passengers were dropped down near st. johns hospital for the reason unknown. They bought the tickets for town hall but bus fails to reach the destination. Conductors are failig to answer the reason for this drop. some says they are running out of time.

        Its very difficult to go to the office on time and travelling charges costs twice as normal days. Requesting you to please make all the busses from Hosur to bangalore to reach proper destinaton for the given fares, if not please make them to inform before leaving Hosur bus stand.

        Thanks in advance.
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          N
          N Sakthivel
          Nov 8, 2022
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          Address: Kalikappan madurai

          Bus timing chang sir respected sir madurai periyar bus stand to 42T thintiur change the bus time am 8 thintiur pm5 periyar bus stand for use the bus school student usr the bus thank you sir
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            S
            Saro28
            from Tirunelveli, Tamil Nadu
            Nov 8, 2022
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            Address: NGO B colony jawaharnaga palayamkottai Tirunelveli

            I am college student in Tirunelveli today I got government bus to reach my location From my college the bus driver not Stop in NGO B colony Stop i told both of them to stop the bus driver and conducter but they not Stop and behaviour is so rude bus number 11 A in Tirunelveli
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              D
              Dinesh4601
              from ERODE, Tamil Nadu
              Nov 8, 2022
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              The Buses from Trichy to Erode via karur..

              Only there are 1 stop after karur is kodumudi..

              Bus conductors are saying even unjalur, ganapati Palayam people not come in this bus...

              They say go to private buses...

              This is told by most of route bus conductors form tamilnadu..

              Kindly rectify it!!!
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                A
                Akshaya Sivamanikandan
                Nov 7, 2022
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                I'm from Trichy I have faced many bad comments passed by conductors and drivers about women are traveling free in government bus. They are not stopping at the bus stop to avoid women getting into the bus
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                  S
                  Sri Chandrika S
                  Nov 7, 2022
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                  Today 7/11/2022, the 5o clock bus has not arrived in the town 635111. It's from Krishnagiri to coimbatore bus. It usually crosses our stopping between 4:50-5:05 am. But today the bus has not arrived. They've gone in bypass. I request you to take the necessary action on the particular drive and conductor immediately.
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    P
                    Pravithak
                    from New Delhi, Delhi
                    Nov 5, 2022
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                    I booked two bus tickets from Trivandrum Puducherry. The amount of rs 1490 debited from my account but booking not confirmed. My reference number is OB19468977.
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      I
                      iKnowMyRules
                      from Puducherry, Puducherry
                      Nov 5, 2022
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                      I booked 4 tickets in sleeper class from Puducherry to Bengaluru on 04/11/2022. 2 seats sleeper, 2 seats seater. The scheduled departure time of the bus was 10:05pm, but the bus came at around 11:40pm. As I already said I booked for sleeper tickets, but the bus came doesn't have sleeper seats. I paid for sleeper ticket, but forced to travel in seater.
                      I need compensation for bus delay and refund for not giving me sleeper seat.
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        A
                        arunram004
                        from Tenkasi, Tamil Nadu
                        Nov 4, 2022
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                        Hi sir/madam,

                        Availability of bus between Tirunelveli and Tenkasi during peak hours are very low. People has to run to get seats and which is absolutely dangerous. Please provide adequate buses between Tirunelveli and Tenkasi route.

                        Thanks,
                        Arun
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          M
                          Muthugunalan
                          from Powai, Maharashtra
                          Nov 4, 2022
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                          வணக்கம் ஐயா
                          தென்காசி - திருநெல்வேலி மற்றும் திருநெல்வேலி - தென்காசி இடையே போதுமா அளவிற்கு பேருந்து வசதி இல்லை. பேருந்துகள் வருவதாக இருந்தா ஒரே நேரத்தில் வருகின்றன அதே நேரத்தில் திருநெல்வேலி - தென்காசி செல்கிறது இல்லையென்றால் தென்காசி- திருநெல்வேலி செல்கிறது... இதனால் பயணிகள் மிகவும் சிரம்மம் படுகின்றன. எனவே சரியான இடைவெளி விட்டு பேருந்துகளை இயக்கும்படி கேட்டுகொள்கிறேன்.
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            G
                            gowtham2611
                            from Coimbatore, Tamil Nadu
                            Nov 4, 2022
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                            Address: Head Office, Thiruvalluvar House, Pallavan Salai, Chennai, Tamil Nadu, India - 600002

                            Hi,

                            My amount got debited two times, but ticket not booked, could you please check the below UPI transactions and initiate the refund.

                            - T2210311853401690572952
                            - T2210311854485477085220
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              S
                              Smarthood
                              from Tuticorin, Tamil Nadu
                              Nov 3, 2022
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                              Address: Tuticorin

                              I am studying engineering college in tuticorin, my college over at 4.30 on that time there is two bus came one is govt. Bus other one is private bus.private bus stop for 10 minutes and take all students.but government bus not stop at that time. It go with out take the passengers.They are not want student to travel on that bus. We also pay ticket fee for that for one day approx 200 rs will the students pay.
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                M
                                Mukesh kumar c
                                from Salem, Tamil Nadu
                                Nov 3, 2022
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                                Refund policy

                                Mukesh kumar c book ticket in TNSTC on Nov 4th from nov 4th hosur to Chennai bus I'd number 1000HOSCHENS i book amount debited from my account but not book...
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                                jenisfdo
                                from New Delhi, Delhi
                                Nov 3, 2022
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                                I booked ticket from Bangalore to Tiruchendur for November 19 on setc app. Amount of Rs.795 deducted but ticket not booked. Kindly resolve this issue
                                Reference number. OB19448128
                                +1 photos
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                                  S
                                  Swe...c
                                  from Nagapattinam, Tamil Nadu
                                  Nov 2, 2022
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                                  Address: Saveetha Engineering College Kanchipuram - Chennai Road

                                  I tried to book ticket on 09/10/2022 for journey date 26/10/2022 from NAGAPATTINAM to Chennai Dr mgr bus Stand 2145NAPCHE route code 326UD seat number 11, amount 395, UPI transaction code[protected], amount deducted but ticket not booked.. but till now response is there and amount is not refunded. kindly resolve the issue..
                                  +1 photos
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                                    D
                                    Dhana Sre
                                    from Madambakkam, Tamil Nadu
                                    Nov 2, 2022
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                                    On 04/10/2022, I tried to book a tickets from Chennai to Coimbatore, journey date 07/10/2022 in SETC. Amount Rs.560 has been debited from my account but ticket was not booked.Please resolve this complaint and refund the amount as soon as possible. OB REF NO: OB18999034
                                    +1 photos
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                                      Dhana Sre
                                      from Madambakkam, Tamil Nadu
                                      Nov 2, 2022
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                                      On 03/10/2022, I tried to book a tickets from Chennai to Coimbatore journey date 07/10/2022 in SETC. Amount Rs.560 has been debited from my account but ticket was not booked. Please resolve this complaint and refund the amount as soon as possible. OB REF NO: OB18989978.
                                      +1 photos
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