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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 30, 2026
Complaints 4223
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324
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 47

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S
Syam Sundar U
from Theni Allinagaram, Tamil Nadu
Oct 26, 2022
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I started my journey from ottanchatiram Dindugal district to coimbatore in TNSTC my bus got purchased after 15 to 20 from my boarding i have already got my ticket as a fair of 95. After that my conductor stoped another bus to take all the passengers who was waiting in nowhere but the other conductor refused to pick the passanger s stating that we are not same depo. There are many women standing there i have boarded the bus and got ticket again for 80 rupees .This looks total unfair . kindly do needful
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    Risa88
    Oct 26, 2022
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    The town bus to kancheepuram didn't nt stop at my stage (Dusi) at 6.05 pm 26/10/2022
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      S
      spvicky@48
      Oct 26, 2022
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      I have booked 3 tickets from Mannarkudi to Chennai on 29-Oct-2022. The timing for the bus for departing is at 21.00 IST. I have booked 3 tickets and the payment was completed successfully using UPI. But I didn't get any confirmation regarding the ticket.
      Booking Date:[protected]
      Mobile Number: [protected]
      So I kindly request you to kindly initiate the refund as soon as possible.
      Thank you.
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        S
        Salamonraj
        Oct 26, 2022
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        Address: Tamilnadu

        I booked a ticket from Hosur to Dindigul on 25th October 2022 in SETC bus:2130BANDIN. The payment was done through google pay whose transaction details i have attached below. Then the booking redirecred payment loading page but due to some internal server error the page did not load and showed as webpage error but the money was debited from my bank account . After this i did not receive neither any recredit of amount nor any details of my ticket booking .
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          S
          [email protected]
          Oct 26, 2022
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          Dear Sir,

          My Name is Gokul R
          User Name is sange.[protected]@gmail.com

          This is to notify you that on October 25, 2022, I made an online fee transaction to TNSTC using upi reference number[protected]
          However the transaction failed and amount debited from my account.

          As, a result, I request you to investigate the situation and credit the of Rs.6005 to my account As soon as possible.

          Thank you,
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            S
            Suganyakanesha
            from Kotagiri, Tamil Nadu
            Oct 25, 2022
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            Bus conductor had rudely behaved and shouted against me in front of other passages
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              S
              Sureshanandan4
              from Chennai, Tamil Nadu
              Oct 25, 2022
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              Website: TNSETC

              Amount debited but ticket not booked
              I had booked a ticket from Theni to Chennai on 30 Oct 2022 (17:45-1745THECHE ) . Amount Rs.555 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund
              UPI Ref no:[protected]
              Nov 4, 2022
              Complaint marked as Resolved 
              I am registered my complaint. And then I got a mail from consumercomplaints.in, Your complaint has been forwarded to Tamil Nadu State Transport Corporation Ltd customer service, and then 4-5 days the amount refunded in bank account
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                R
                Rathinaraj s
                Oct 25, 2022
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                Address: Tamilnadu

                As i have booked a ticket it is not confirmed.
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  M
                  Midhun7
                  Oct 25, 2022
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                  I’m travelling from cuddalore to chennai for my college, As I took a bus(UD) in cuddalore bus stand and sat in a seat (no 19) . But the push back was not working. And the seat was in upright position . It hurts my back throughout the journey . I paid the same amount(205rs to guindy) for the ticket like the other but the comfort was not same as others . And tell me how this is fair
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    S
                    SARWESVARAN S S
                    Oct 25, 2022
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                    On 29/09/2022, I tried to book a bus ticket from Chennai to Salem in TNSTC App for travel date (30/09/2022). Amount Rs.770/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible. I already put mail to [protected]@tnstc.in for request my refund, But still I not get any refunds.

                    I did login with Guest account as I don't have any TNSTC user account.

                    Booking Date : 29/09/2022
                    OB No : OB18900639
                    Amount : Rs.770 /-
                    Mail ID: [protected]@gmail.com

                    Transaction Reference number : UPI[protected]
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      B
                      Beaulaprees
                      Oct 25, 2022
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                      Address: Tamilnadu

                      I've booked ticket from Pudukkottai to Chennai dated 28/10/22 and amount rs445 has been debited but ticket is not booked kindly ..I've mailed all bank details regarding to official mail ...ob number:ob19329737
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        P
                        Prasanna lakaiyan
                        from Mumbai, Maharashtra
                        Oct 25, 2022
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                        Address: dindigul

                        Dindigul to Nilakottai bus service Too worst. no frequent buses (this happens after Free buses for ladies). and not stop in bus stop even passerngers are waiting
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          M
                          Mangai26
                          from Nagercoil, Tamil Nadu
                          Oct 25, 2022
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                          Address: 11/36 B6 indirastreet, Ananthan nagar, Asaripallam Road

                          Mr Satish Kumar, travelling by Bus from Puducherry to Chidambaram on bus number, TN68 N 0933 starting at 8:00pm was handled rudely by the conductor who did not wake him up at Chidambaram even after personal request. When found to have crossed Chidambaram, Satish requested him to drop him at nearest bus station by charging hime extra fare but instead he forcefully put him out of the bus at unknown location between Sirkali and Mayavaram. This ruthless attitude of the conductor shows the lowered value of life ndtv principles. How can one feel safe in travelling with TNSTC. I request to take strict action against the bus driver and conductor with Imediate effect so as avoid such ruthless and inhuman, conduct with any other person in future.
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            N
                            Naveenravi1
                            from Vellore, Tamil Nadu
                            Oct 24, 2022
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                            Booked 1 ticket on 24rd October 2022 from Vellore to coimbatore scheduled on 26th October 2022 at 21:30 for amount of Rs.475

                            Amount was debited but got a message saying error occured after that and the booking failed.

                            OB Ref. Number: OB19322163

                            Please initiate the refund process.
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              S
                              [email protected]
                              Oct 24, 2022
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                              Website: 15_rathina_24

                              Respected sir,
                              We want more buses for more passengers, the less buses leads steps travel, women's in bad situations, theft cases, etc..., so please do something for it.

                              Thank you

                              Your respectively
                              Rathina
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                V
                                VISHNU SHANKAR MURUGESARAJA
                                Oct 23, 2022
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                                On 11/10/2022, I tried to book 1 ticket from Tirupati to Madurai in SETC. Amount Rs.645/- has been debited from my Bank Account. But ticket was not booked (showing as ticket booking failed).

                                TNSTC Reference Number: OB19132692, Till now i didn't get my refund amount. So, kindly resolve this complaint and refund the amount as soon as possible.

                                OB Number : OB19132692
                                Trip code : 1615TIPTIU
                                Passenger Name : Mr. POLINKI VENKATA SAI JAITESH
                                Journey Date : 12/10/2022
                                Journey : Tirupati - Madurai
                                E-Mail Id : [protected]@gmail.com
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  M
                                  M6bikram
                                  from Siliguri, West Bengal
                                  Oct 22, 2022
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                                  On 22/10/2022, I tried to book 1 tickets from Bangalore to puducherry in SETC. Amount Rs.480 has been debited from my account but ticket waa not booked. Please resolve this complaint and refund the amount as soon as possible.
                                  TNSTC username:[protected]@gmail.com Regards, bikram mondal
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    H
                                    Haywa
                                    Oct 22, 2022
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                                    Address: Corporation Bus Stop, Bangalore.

                                    Date: 22 Oct 2022.
                                    Time: 20: 20 Hrs.
                                    Tamilnadu Buses marked 444 Bangalore to Vellore. Were behaving unusually. Did not allow passengers from Hosur, Krishnagiri, Natrampalli, Vaniyambadi Byepass, Ambur, Pallikonda to board the bus. Only Vellore passengers were allowed to board the bus. Above mentioned names were on the display board.

                                    Kindly took into it. And take action.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      Kamatchi Rajan
                                      Oct 22, 2022
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                                      Website: www.tnstc.in

                                      I have booked 6 seats on salem to chennai NON-AC sleeper SETC bus and 2300 amount debited from my account ..But the ticket details are not generated and not booked and this is the transaction number :[protected]
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        R
                                        RajapandiC
                                        from Pudukkottai, Tamil Nadu
                                        Oct 22, 2022
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                                        ( 20-Oct-2022) I made a payment via UPI thrice for the amount of Rs.490 & Rs. 490 & Rs. 490. Bu t the ticket not booked but the money debited. Kindly reverse back the transaction into my account.

                                        1.UPI Reference No:[protected]
                                        2. UPI Reference No:[protected]
                                        3. UPi reference number:[protected]

                                        UPI ID: [protected]@PAYTM
                                        TNSTC USER ID: [protected]@gmail.com
                                        Total amount debited: 1470
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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