Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I had a bitter experience while traveling from Trichy to Mayanur today(20.10.2022). In Trichy central bus stand I am searching for the bus to mayanur at 10.15PM. At the time one bus driver said to me to board the bus, which was drive by him (Bus no TN45N4242). After getting confirmation from the driver only I get into the bus, bus started moving. After some meters that bus conductor came to me and give ticket to karur. I said him my dropping point is not karur. I want mayanur ticket. He suddenly said if you want to continue the travel or step out of the bus. I ask the driver, you only said to me that's why I'm step into the bus. He said you have to take ticket for karur. Then they stoped the bus at one bus stop. No one is there in that bus stop. Im out from the bus. Kindly look into the matter and take a appropriate action in this matter

எங்களது ஊர் திருச்சி மாவட்டம் ஸ்ரீரங்கம் தாலுகா மணிகண்டம் ஒன்றியத்திற்க...⇄ மேலப்பாகனூர் எங்கள் ஊரில் தினமும் காலை 100க்கும் மேற்பட்ட பள்ளி மாணவ மாணவிகள் மற்றும் கல்லூரி மாணவ மாணவிகள் மற்றும் தொழிலாளர்கள் என அனைவரும் இந்த பேருந்தை மட்டுமே பயன்படுத்துகி�...⇄ சில காலமாக பேருந்து மிகவும் தாமதமாக மேலப்பாகனூர் பேருந்து நிறுத்தத்திற்à...⇄ வருகிறது இதனால் காலை யாரும் சரியான நேரத்தில் பள்ளி மற்றும் கல்லூரி வேலை செய்யும் நிறுவனத்திற்க�...⇄ குறித்த நேரத்தில் செல்ல முடியவில்லை எனவே காலை வழக்கமாக பேருந்து இயக்கும் நேரம் காலை 7:35க்கு மேலப்பாவனூர் பேருந்து நிறுத்தத்திற்à...⇄ இயக்க வேண்டும் என ஊர் பொதுமக்கள் வலியுறுத்துகி�...⇄ இந்த புகாரை ஏற்றுக்கொண்டு பேருந்து குறித்த நேரத்தில் வந்து செல்ல உத்தரவு செய்யுமாறு தமிழ்நாடு போக்குவரத்து கழக அலுவலர் க

The employees in customer service has a rude attitude..help is not provided on time..who do they think they are to shout at me when I pay for my journey.

I tried to book ticket from Chennai to Nagercoil for Rs.750 twice on October 20th 2022 but my money got debited twice and the ticket was not booked. It is showing error.

I have booked 12 tickets from chennai to Puducherry today. Ticket booked on Nov 11 morning 7.45 am bus. The amount has been debitted but the ticket status is not generated. I have checked multiple times in tnstc app.

Hello Sir/Madam,

On OCT 20 2022, I booked ticket from Erode to Tirupathi for OCT 21 2022 8PM slot for 3 persons.

Total fare of 1530 for three persons.
2 times amount debited, ticket not confirmed.
1530+1530=3060rs, please initiate a refund.
I have attached bank transaction details below for your reference.

Translation 1 OCT 20 12:03PM
Bank Ref no:[protected]

Transaction 2 OCT 20 12:23PM
Bank Ref no:[protected]
Ref ID: OB19260263 from SETC

I have booked 2 tickets from Chennai to Tirunelveli on 20-Oct-2022. The timing for the bus for departing is at 13.00 IST. I have booked 2 tickets and the payment was completed successfully using UPI. But I didn't get any confirmation regarding the ticket. It was showing the payment processing page for about 20 minutes and then the app closed unfortunately.
My UPI ref no is.[protected]
So I kindly request you to kindly initiate the refund as soon as possible.
Thank you.
The ticket was booked under this credentials:
Email id: [protected]@gmail.com

My Son was Travelling back from School on route number 382A from Pammam to Nagaercoil in TNSTC Bus registration Number TN37 N1893 @ 4pm on 19/10/2022. Conductor forcefully issued ticket to TOW students travelling in the bus instead of being in school uniform and having the ID card.
Also he made a phone call and acted roughly with the kids. The person speaking from other side threatened to snatch the ID card. Since they are studying in school labelled as "international School" they are not entitled for free travel.
Please look into the matter and keep me informed if the rule from Tamilnadu govertment is such that the free travel is not entitled for students studying in "international School"
Thankyou.

Ya.hai.
This is Magesh,
I started my journey from Madurai to tirunelveli on 19th October mrng 3.50am from Madurai.
While coming, in the bus there is heavy sound in radio for songs.
Iam unable to sleep and not comfortable.
I informed them but they told go back and sir.
Pls do a favor..
Pls take some action against these unresponsive people's

BUS NO:TN 52 N 2442
Time:19th October 3:30 am to 19 th October 7 am
Route,
Madurai to Tirunelveli

On 18/10/2022, I tried to book 3 tickets from Chennai to Trichy in SETC. Amount Rs.1170 has been debited from my account but ticket was not booked. It displays an error code 0002.Please resolve this complaint and refund the amount as soon as possible.

Amount debited but didnt get ticket details Today i booked a ticket from nagercoil to coimbatore for 26th October
seat no:26a
Trip code:1700kakootab
Route code:664KAB ticket fare:690
UPI reference no:[protected]

Ticket booked on 18 October 2022, 1.01 pm Pls initiate the refund as soon as possible Thankyou

Amount debited but didnt get ticket details
Today i booked a ticket from nagercoil to coimbatore for 26th October
seat no:26a
Trip code:1700kakootab
Route code:664KAB
ticket fare:690
UPI reference no:[protected]
Ticket booked on 18 October 2022, 1.01 pm
Pls initiate the refund as soon as possible
Thankyou

I can't able to go to college on time
We need bus for every one hour from
MINJUR TO KOYAMBEDU and
KOYAMBEDU TO MINJUR

Hi,
I’ve tried making a reservation yesterday from Chennai to Hosur, amount has been debited but the ticket is not booked yet. Kindly help me with this.
Upi transaction id:[protected]

Hi sir/mam,

I have Booked 1 ticket on 3rd October 2022 from Nagercoil to Chennai scheduled on 5th October 2022 at 16:15 for amount of Rs.750 via GPAY UPI account.

Amount was debited but got a message saying error occured after that and the booking failed. Please find the attachment. Still not receiving any responses.

UPI ID Number:[protected]

Please initiate the refund process.

Today on Oct 17, 2022, I have booked a ticket from Nagercoil to chennai. The amount got deducted but the ticket is not booked, I need the refund as soon as possible mail id [protected]@gmail.com, ipo no [protected]

I booked a bus on 2nd October from coimbatore to Banglore, my amount got debited but I dint get my ticket, it showed an error occured,
It's been 2 weeks and still I dint get my refund.

OB Ref Number: 18964400

Hello tn transport, I have been travelling in Tamilnadu Government bus I asked to Chrompet ticket from Villupuram but conductor has directly charging to Chennai(Koyambedu) he told me we only charge for Koyambedu even my father also a retired Government employee In Villupuram Depot kindly solve this kind of fraud things…and also my neighbour has asked to Airport that means bus stopping will be Tirusulam stopping but that guy also have been charged for Chennai(koyambedu)
Bus Number—TN21N1175
Date-16/10/2022.
Timing-21:30:41

I hope TN transport will take some action on this

Dear sir/mam, I have booked the ticket with following details through online
Name : Jeeva Kumar
Booked date: 13.10.22
Journey date :16.10.22
Mobile : [protected]
PNR : T38573647
Time : 20:15, 303AB
The chart was prepared and my name was not included on 16.10.22 but my name wrongly included in chart dated 15.10.22
Due to the above confusion i couldnt board into the bus on 16.10.22 and also i lost my Rs. 470. Hence request to re pay my amount

I had travelled in TNSTC bus from trichy to villupuram by 11pm. The conductor had collected a luggage ticket for a 10 kgs of bag. As per tnstc bus rules, one person can lift a weight of 20kgs.But they had collected a luggage ticket. I will upload a ticket they had provided.