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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 48

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J
Jeswin19
from Kanyakumari, Tamil Nadu
Oct 18, 2022
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Address: Chennai
Website: www.tnstc.in/home.html

Amount debited but didnt get ticket details
Today i booked a ticket from nagercoil to coimbatore for 26th October
seat no:26a
Trip code:1700kakootab
Route code:664KAB
ticket fare:690
UPI reference no:[protected]
Ticket booked on 18 October 2022, 1.01 pm
Pls initiate the refund as soon as possible
Thankyou
+2 photos
Oct 22, 2022
Complaint marked as Resolved 
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    Y
    Yashwanth D
    from Minjur, Tamil Nadu
    Oct 18, 2022
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    I can't able to go to college on time
    We need bus for every one hour from
    MINJUR TO KOYAMBEDU and
    KOYAMBEDU TO MINJUR
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      J
      Jeshwanth S
      Oct 18, 2022
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      Hi,
      I’ve tried making a reservation yesterday from Chennai to Hosur, amount has been debited but the ticket is not booked yet. Kindly help me with this.
      Upi transaction id:[protected]
      +1 photos
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        S
        Sajin.K
        from Chennai, Tamil Nadu
        Oct 17, 2022
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        Address: Chennai

        Hi sir/mam,

        I have Booked 1 ticket on 3rd October 2022 from Nagercoil to Chennai scheduled on 5th October 2022 at 16:15 for amount of Rs.750 via GPAY UPI account.

        Amount was debited but got a message saying error occured after that and the booking failed. Please find the attachment. Still not receiving any responses.

        UPI ID Number:[protected]

        Please initiate the refund process.
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          D
          Dafniya
          from Nagercoil, Tamil Nadu
          Oct 17, 2022
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          Today on Oct 17, 2022, I have booked a ticket from Nagercoil to chennai. The amount got deducted but the ticket is not booked, I need the refund as soon as possible mail id [protected]@gmail.com, ipo no [protected]
          +1 photos
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            S
            Sudarsanan K
            Oct 17, 2022
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            I booked a bus on 2nd October from coimbatore to Banglore, my amount got debited but I dint get my ticket, it showed an error occured,
            It's been 2 weeks and still I dint get my refund.

            OB Ref Number: 18964400
            +1 photos
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              S
              Siraj@786
              from Kallakurichi, Tamil Nadu
              Oct 16, 2022
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              Hello tn transport, I have been travelling in Tamilnadu Government bus I asked to Chrompet ticket from Villupuram but conductor has directly charging to Chennai(Koyambedu) he told me we only charge for Koyambedu even my father also a retired Government employee In Villupuram Depot kindly solve this kind of fraud things…and also my neighbour has asked to Airport that means bus stopping will be Tirusulam stopping but that guy also have been charged for Chennai(koyambedu)
              Bus Number—TN21N1175
              Date-16/10/2022.
              Timing-21:30:41

              I hope TN transport will take some action on this
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                J
                Jeeva786
                from Chennai, Tamil Nadu
                Oct 16, 2022
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                Dear sir/mam, I have booked the ticket with following details through online
                Name : Jeeva Kumar
                Booked date: 13.10.22
                Journey date :16.10.22
                Mobile : [protected]
                PNR : T38573647
                Time : 20:15, 303AB
                The chart was prepared and my name was not included on 16.10.22 but my name wrongly included in chart dated 15.10.22
                Due to the above confusion i couldnt board into the bus on 16.10.22 and also i lost my Rs. 470. Hence request to re pay my amount
                +1 photos
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                  B
                  bharath20001223
                  Oct 15, 2022
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                  I had travelled in TNSTC bus from trichy to villupuram by 11pm. The conductor had collected a luggage ticket for a 10 kgs of bag. As per tnstc bus rules, one person can lift a weight of 20kgs.But they had collected a luggage ticket. I will upload a ticket they had provided.
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                    S
                    Sowmya Sivakumar
                    Oct 14, 2022
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                    I've booked a ticket on 14th oct 2022 for next day journey i.e 15.10.2022. I paid the amount through the Paytm app . The amount got debited but the ticket is not received
                    [protected]
                    This is my I'd which I've used for transaction
                    Jan 13, 2023
                    Complaint marked as Resolved 
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                      A
                      Ashok E
                      Oct 14, 2022
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                      I have booked a ticket from chennai to tirunelveli
                      The money has been debited but the ticket was not booked
                      +1 photos
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                        B
                        Bharathgilli310
                        Oct 14, 2022
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                        Address: Trichy
                        Website: TMSTC

                        I have booked two times from Trichy to chennai, money debited but nothing shown in TNSTC app
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          J
                          joycekumari
                          from Tuticorin, Tamil Nadu
                          Oct 13, 2022
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                          Good morning sir
                          Booked 3 tickets on 12th October 2022 from tuticorin to Chennai scheduled on 25th October 2022 at 21:45 for amount of Rs.3985 via UPI.

                          Amount was debited from my account but got a message saying error occurred and the booking failed.

                          UPI ID:[protected]
                          tstcl.[protected]@icici
                          google ID : CICAgJCy9tSVCg
                          +1 photos
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                            H
                            Henachandran
                            Oct 13, 2022
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                            Address: Tirutani arakonam road

                            Respected sir
                            I am studying in tiruttani government college.Daily i am going college by government bus.But the government buses are regularly not come and also not came in correct time.That was my studies suffers and my lectures are scolding us.So please take an immediate action sir.This is my humble request.
                            ( T15A &B, 98, T45, 27c, 97, T42)
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              D
                              Dhasarathan96
                              Oct 12, 2022
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                              Booked 1 ticket on 12th October 2022 from Thanjavur to Thiruchendur scheduled on 20th October 2022 at 21:15 for amount of Rs.395 via UPI.

                              Amount was debited but got a message saying error occurred after that and the booking failed.

                              UPI ID: [protected]@apl

                              Bank reference ID :[protected]
                              Kindly make the refund soon
                              +2 photos
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                                E
                                Elakiya S
                                Oct 12, 2022
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                                On 11/10/2022, I tried to book ticket from Bangalore to Trichy in through TNSTC Official App. Amount Rs.750 has been debited from my account but ticket was not booked. Transaction ID:[protected] OB ref no: OB19133158 Please resolve this complaint and refund the amount as soon as possible. [protected]@gmail.com

                                Regards,
                                Elakiya S
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  R
                                  RamMeena2020
                                  Oct 11, 2022
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                                  Address: 12/50, Therku kattukottai,, Katchuppalli,, Edappadi (To),, Salem (Dt)

                                  My wife and my stepdaughter were waiting today (11.10.2022) at 3.15 pm at Edappadi Karthik Hospital Bus Stand to board bus 5B from Salem District Edappadi Bus Stand to Elampillai. But even after they signaled for the bus, the driver of bus 5B saw them and left without stopping the bus. Even after a pregnant woman flagged down the bus, the driver acted inhumanely.
                                  I already posted this complaint. But there is one mistake in date. In old complaint, I registered the travel date was 10.10.22 instead of 11.10.2022. so actually this incident happened on 11.10.2022 at 3.15 pm
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    R
                                    rajasekar@2022
                                    from Panruti, Tamil Nadu
                                    Oct 11, 2022
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                                    On 26/09/2022, I tried to book a bus ticket from Panrutty to Coimbatorein SETC. Amount Rs.390/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

                                    I did login with Guest account as I don't have any SETC user account.

                                    Booking Date : 26/09/2022
                                    OB No : OB18843619
                                    Amount : Rs.390 /-

                                    My Email ID : [protected]@gmail.com
                                    Mobile No : [protected]

                                    I attached document proof for payment. thank you in advance sir/madam.
                                    +3 photos
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                    Oct 11, 2022
                                    Updated by rajasekar@2022
                                    yet not resolved
                                    problem solved
                                    thank you
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                                      RamMeena2020
                                      Oct 11, 2022
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                                      Address: 12/50, Therku kattukottai,, Katchuppalli,, Edappadi (To),, Salem (Dt)

                                      ஐயா வணக்கம், எனது மனைவியும் என்னுடைய சித்தி அவர்களும் சேலம் மாவட்டம் எடப்பாடி பேருந்து நிலையத்திலிருந்து எளம்பிள்ளை வரை செல்லும் 5B என்ற பேருந்தில் ஏறுவதற்கு, எடப்பாடி கார்த்திக் மருத்துவமனை பேருந்து நிறுத்தத்தில் இன்று (10.10.2022) மாலை 3.15 மணிக்கு காத்திருந்தனர். ஆனால் பேருந்துக்காக அவர்கள் கைகாட்டிய பிறகும் 5B என்ற பேருந்தின் ஓட்டுநர் இவர்களை பார்த்துவிட்டு பேருந்து நிறுத்தாமல் சென்று விட்டார். ஒரு கர்ப்பிணி பெண் பேருந்துக்கு கைகாட்டிய பிறகும் ஓட்டுநர் மனிதாபிமானம் இன்றி பேருந்தை நிறுத்தாமல் சென்றுள்ளார். மேலும் எங்கள் பகுதிக்கு எடப்பாடியில் இருந்து இரண்டு மணி நேரத்திற்கு ஒரு பேருந்து தான் உள்ளது. எனவே வேறு பேருந்தில் இரண்டு கிலோமீட்டர் தூரத்தில் உள்ள பேருந்து நிறுத்தத்தில் இறங்கி கர்ப்பிணி பெண்ணான என் மனைவி நடந்து வரவேண்டிய நிலை ஏற்பட்டது. மேலும் இதுபோன்று மழைக்காலங்களில் கூட கர்ப்பிணி பெண்கள் என்றும் பாராமல் பேருந்தை ஓட்டுநர் நிறுத்தாமல் சென்றது வருத்தம் அளிக்கிறது. எனவே தாங்கள் இதற்கு தகுந்த நடவடிக்கை எடுக்குமாறு கேட்டுக்கொள்கிறேன்.
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                      Date: 11.10.2022
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                                        L
                                        Lingalingu
                                        Oct 11, 2022
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                                        Government bus, red colour, deluxe bus number TN 01 AN 3414 was over speeding and chasing my car when I was with my kid in the back seat... it was so terrifying... there was no space for me to move and he was about to hit my car...he literally threatened to hit... please terminate the bus driver from job as he may put lady lives to risk...
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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