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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 48

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K
Kousalya Ram
from Chennai, Tamil Nadu
Oct 20, 2022
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Address: No-1, Kasilingam Street, Ayyapanagar, Ayappakkam

I have booked 12 tickets from chennai to Puducherry today. Ticket booked on Nov 11 morning 7.45 am bus. The amount has been debitted but the ticket status is not generated. I have checked multiple times in tnstc app.
+3 photos
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
Oct 25, 2022
Updated by Kousalya Ram I am able to see the OB ref no and Transaction no in tnstc app. I have added the screenshot. Kindly check.

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The issue is not yet resolved. I have shared all the details that I could. Kindly do the needful
Obref no: OB19260010
Txn ref no: YIC[protected]

Amount debited ticket status not confirmed - Comment #4065788 - Image #0
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    D
    Durai_raja
    from Erode, Tamil Nadu
    Oct 20, 2022
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    Hello Sir/Madam,

    On OCT 20 2022, I booked ticket from Erode to Tirupathi for OCT 21 2022 8PM slot for 3 persons.

    Total fare of 1530 for three persons.
    2 times amount debited, ticket not confirmed.
    1530+1530=3060rs, please initiate a refund.
    I have attached bank transaction details below for your reference.

    Translation 1 OCT 20 12:03PM
    Bank Ref no:[protected]

    Transaction 2 OCT 20 12:23PM
    Bank Ref no:[protected]
    Ref ID: OB19260263 from SETC
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      H
      Hari Anush
      Oct 20, 2022
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      Resolved

      I have booked 2 tickets from Chennai to Tirunelveli on 20-Oct-2022. The timing for the bus for departing is at 13.00 IST. I have booked 2 tickets and the payment was completed successfully using UPI. But I didn't get any confirmation regarding the ticket. It was showing the payment processing page for about 20 minutes and then the app closed unfortunately.
      My UPI ref no is.[protected]
      So I kindly request you to kindly initiate the refund as soon as possible.
      Thank you.
      The ticket was booked under this credentials:
      Email id: [protected]@gmail.com
      +1 photos
      Oct 26, 2022
      Complaint marked as Resolved 
      Got my refund amount on 25/10/2022 successfully. Thank you
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        S
        shinyprem
        from Bengaluru, Karnataka
        Oct 19, 2022
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        My Son was Travelling back from School on route number 382A from Pammam to Nagaercoil in TNSTC Bus registration Number TN37 N1893 @ 4pm on 19/10/2022. Conductor forcefully issued ticket to TOW students travelling in the bus instead of being in school uniform and having the ID card.
        Also he made a phone call and acted roughly with the kids. The person speaking from other side threatened to snatch the ID card. Since they are studying in school labelled as "international School" they are not entitled for free travel.
        Please look into the matter and keep me informed if the rule from Tamilnadu govertment is such that the free travel is not entitled for students studying in "international School"
        Thankyou.
        +2 photos
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          M
          Magesh Thanga
          Oct 19, 2022
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          Address: Madurai to Tirunelveli

          Ya.hai.
          This is Magesh,
          I started my journey from Madurai to tirunelveli on 19th October mrng 3.50am from Madurai.
          While coming, in the bus there is heavy sound in radio for songs.
          Iam unable to sleep and not comfortable.
          I informed them but they told go back and sir.
          Pls do a favor..
          Pls take some action against these unresponsive people's

          BUS NO:TN 52 N 2442
          Time:19th October 3:30 am to 19 th October 7 am
          Route,
          Madurai to Tirunelveli
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            V
            Vishwa1887
            from Thanjavur, Tamil Nadu
            Oct 18, 2022
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            Resolved

            On 18/10/2022, I tried to book 3 tickets from Chennai to Trichy in SETC. Amount Rs.1170 has been debited from my account but ticket was not booked. It displays an error code 0002.Please resolve this complaint and refund the amount as soon as possible.
            Oct 23, 2022
            Complaint marked as Resolved 
            I got refund in 5 days. Thank you
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              J
              Jeswin19
              from Kanyakumari, Tamil Nadu
              Oct 18, 2022
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              Amount debited but didnt get ticket details Today i booked a ticket from nagercoil to coimbatore for 26th October
              seat no:26a
              Trip code:1700kakootab
              Route code:664KAB ticket fare:690
              UPI reference no:[protected]

              Ticket booked on 18 October 2022, 1.01 pm Pls initiate the refund as soon as possible Thankyou
              +2 photos
              Oct 22, 2022
              Complaint marked as Resolved 
              Problem solved but too much time to respond
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                J
                Jeswin19
                from Kanyakumari, Tamil Nadu
                Oct 18, 2022
                Resolved
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                Resolved

                Address: Chennai
                Website: www.tnstc.in/home.html

                Amount debited but didnt get ticket details
                Today i booked a ticket from nagercoil to coimbatore for 26th October
                seat no:26a
                Trip code:1700kakootab
                Route code:664KAB
                ticket fare:690
                UPI reference no:[protected]
                Ticket booked on 18 October 2022, 1.01 pm
                Pls initiate the refund as soon as possible
                Thankyou
                +2 photos
                Oct 22, 2022
                Complaint marked as Resolved 
                Solved
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  Y
                  Yashwanth D
                  from Minjur, Tamil Nadu
                  Oct 18, 2022
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                  I can't able to go to college on time
                  We need bus for every one hour from
                  MINJUR TO KOYAMBEDU and
                  KOYAMBEDU TO MINJUR
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    J
                    Jeshwanth S
                    Oct 18, 2022
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                    Hi,
                    I’ve tried making a reservation yesterday from Chennai to Hosur, amount has been debited but the ticket is not booked yet. Kindly help me with this.
                    Upi transaction id:[protected]
                    +1 photos
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                      S
                      Sajin.K
                      from Chennai, Tamil Nadu
                      Oct 17, 2022
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                      Address: Chennai

                      Hi sir/mam,

                      I have Booked 1 ticket on 3rd October 2022 from Nagercoil to Chennai scheduled on 5th October 2022 at 16:15 for amount of Rs.750 via GPAY UPI account.

                      Amount was debited but got a message saying error occured after that and the booking failed. Please find the attachment. Still not receiving any responses.

                      UPI ID Number:[protected]

                      Please initiate the refund process.
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        D
                        Dafniya
                        from Nagercoil, Tamil Nadu
                        Oct 17, 2022
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                        Today on Oct 17, 2022, I have booked a ticket from Nagercoil to chennai. The amount got deducted but the ticket is not booked, I need the refund as soon as possible mail id [protected]@gmail.com, ipo no [protected]
                        +1 photos
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                          S
                          Sudarsanan K
                          Oct 17, 2022
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                          I booked a bus on 2nd October from coimbatore to Banglore, my amount got debited but I dint get my ticket, it showed an error occured,
                          It's been 2 weeks and still I dint get my refund.

                          OB Ref Number: 18964400
                          +1 photos
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                            S
                            Siraj@786
                            from Kallakurichi, Tamil Nadu
                            Oct 16, 2022
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                            Hello tn transport, I have been travelling in Tamilnadu Government bus I asked to Chrompet ticket from Villupuram but conductor has directly charging to Chennai(Koyambedu) he told me we only charge for Koyambedu even my father also a retired Government employee In Villupuram Depot kindly solve this kind of fraud things…and also my neighbour has asked to Airport that means bus stopping will be Tirusulam stopping but that guy also have been charged for Chennai(koyambedu)
                            Bus Number—TN21N1175
                            Date-16/10/2022.
                            Timing-21:30:41

                            I hope TN transport will take some action on this
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                              J
                              Jeeva786
                              from Chennai, Tamil Nadu
                              Oct 16, 2022
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                              Dear sir/mam, I have booked the ticket with following details through online
                              Name : Jeeva Kumar
                              Booked date: 13.10.22
                              Journey date :16.10.22
                              Mobile : [protected]
                              PNR : T38573647
                              Time : 20:15, 303AB
                              The chart was prepared and my name was not included on 16.10.22 but my name wrongly included in chart dated 15.10.22
                              Due to the above confusion i couldnt board into the bus on 16.10.22 and also i lost my Rs. 470. Hence request to re pay my amount
                              +1 photos
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                                B
                                bharath20001223
                                Oct 15, 2022
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                                I had travelled in TNSTC bus from trichy to villupuram by 11pm. The conductor had collected a luggage ticket for a 10 kgs of bag. As per tnstc bus rules, one person can lift a weight of 20kgs.But they had collected a luggage ticket. I will upload a ticket they had provided.
                                +1 photos
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                                  S
                                  Sowmya Sivakumar
                                  Oct 14, 2022
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                                  I've booked a ticket on 14th oct 2022 for next day journey i.e 15.10.2022. I paid the amount through the Paytm app . The amount got debited but the ticket is not received
                                  [protected]
                                  This is my I'd which I've used for transaction
                                  Jan 13, 2023
                                  Complaint marked as Resolved 
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    A
                                    Ashok E
                                    Oct 14, 2022
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                                    I have booked a ticket from chennai to tirunelveli
                                    The money has been debited but the ticket was not booked
                                    +1 photos
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                                      B
                                      Bharathgilli310
                                      Oct 14, 2022
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                                      Address: Trichy
                                      Website: TMSTC

                                      I have booked two times from Trichy to chennai, money debited but nothing shown in TNSTC app
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        J
                                        joycekumari
                                        from Tuticorin, Tamil Nadu
                                        Oct 13, 2022
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                                        Good morning sir
                                        Booked 3 tickets on 12th October 2022 from tuticorin to Chennai scheduled on 25th October 2022 at 21:45 for amount of Rs.3985 via UPI.

                                        Amount was debited from my account but got a message saying error occurred and the booking failed.

                                        UPI ID:[protected]
                                        tstcl.[protected]@icici
                                        google ID : CICAgJCy9tSVCg
                                        +1 photos
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