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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 30, 2026
Complaints 4223
Resolved
324
Unresolved
3899
Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 50

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A
Amal joseph 442
Oct 8, 2022
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Hi,
I Tried to book a ticket today from Thiruvananthapuram to Vellore via the TNSTC app but money got deducted from my bank account and the ticket was not generated/booked, I want a refund

Payment was done through G-PAY UPI

Transactions details are given below in attachments.

Please refund immediately
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    D
    divya Selvaraj@gmail
    Oct 8, 2022
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    Hi sir I am traveling from tnagar to thiruporur bus NO 19. The conductor charged me for luggage for bag which is not even weighing 3 kg. When asked conductor the need to pay luggage charge as we have put 2 small bags into a big bag for carrying purpose, and had it near our leg.He responded that we will be fined for rs 200 if ticket checker saw and never gave back money.For carrying my personal purchase bag which is not even 3kg I had paid 33 rs extra charge
    Ticket details
    KR-083
    344110
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      B
      Blackyyy
      Oct 8, 2022
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      Hi..on 8th October 2022 I tried to book ticket online from Nagercoil to chennai, I selected UPI payment system (payed via Paytm UPI).My money got deducted but booking was not completed..
      Nagercoil to chennai bus ., which was scheduled to depart at 19.00
      Rs.750 debited from account, but not booked and no refund initiated so far, requesting for refund..
      Transaction details are given below in attachment.:
      I have attached billdesk transaction details too...
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        J
        Jijomon R S
        Oct 8, 2022
        Resolved
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        Resolved

        Booked 1 ticket on 4rd October 2022 from Nagercoil Vadachery to Nagapattinam scheduled on 5th October 2022 at 19:15 for amount of Rs.540

        Amount was debited but got a message saying error occured after that and the booking failed.

        OB Ref. Number: 19010191

        Please initiate the refund process.
        Oct 14, 2022
        Complaint marked as Resolved 
        Resolved in 5 days
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          J
          Joselva
          Oct 7, 2022
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          I've travelled from Coimbatore to Salem in TN 38 N 3363 bus. I've asked the conductor when the bus will reach Salem to inform my dad to pick up me. But he shouted at me for asking this.
          Really this is unfair
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            P
            Prasanna Rohith
            Oct 7, 2022
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            TNSTC — Amount debited but ticket not booked
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              R
              Roshanraro
              from Hosur, Tamil Nadu
              Oct 7, 2022
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              Address: Kothakondapalli, Hosur, Tamilnadu

              Am living in Kothakondapalli and i need to go daily to Hosur Sipcot phase 1. Here buses not came on time regularly and sometimes buses no came this route, i can't able to attend my office on time. Please take Immediate action for my complaint
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                S
                Saravanakaumar k
                from Rajapalayam, Tamil Nadu
                Oct 6, 2022
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                I am ticket booked in srivilliputhur to chennai 26/10/2022 19.00 pm ₹RS 615
                money debited but ticket not booked
                So i want refund... Please
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  D
                  [email protected]
                  Oct 6, 2022
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                  I booked a ticket for (24.10.2022) from Trichy to Banglore on October 6th in TNSTC.. tripcode 2100TRIBANAB seat number 16w.. made payment Rs615.. after payment done it shows error occurred..but money is debited from bank .. please repay amount ..
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    H
                    Harishbabud
                    from Salem, Tamil Nadu
                    Oct 6, 2022
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                    I was travelling from salem to Bangalore from one to one bus (tn 30 N 1999) the bus was supposed to go to Bangalore without stopping and collecting passengers but it stopped in Bangalore and was collecting passengers and one to one bus don’t have conductors how can they do this .Then what is the purpose of putting one to one . I boarded on bus on 6th of October early morning 4.40.
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      Y
                      Yogeshwaran S
                      Oct 5, 2022
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                      I booked bus ticket in setc website, amount also deducted ref no :[protected], Issue is transaction failed money not refunded, i am waiting for more than 4 days

                      Message i received :
                      HDFC Bank: Rs 605.00 debited from a/c **8909 on 03-10-22 to VPA tstcl.[protected]@icici(UPI Ref No[protected]. Not you? Call on [protected] to report
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        S
                        Sikkandar13
                        Oct 5, 2022
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                        Today we traveled from Salem to Hosur. When we checked with a conductor said it is 1 to 1. But after salem city he stopped at omalur, dharmapuri, karimangalam, kauveripattinam, krishnagiri, soolagiri, hosur. He lied to us and when I check with him behaved very harsh. Spoken very bad. Dye to this we missed booked bus towards bangalore at hosur. Please take necessary action against this bad conduct.

                        Bus no: TN29N2751
                        Branch: Salem
                        Route: Salem to hosur
                        Start time: 11AM
                        Reached time: 3:30PM
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          I
                          Irfanbusy38
                          from Nagapattinam, Tamil Nadu
                          Oct 5, 2022
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                          My money Paytm recived successfuly but not get it tickets
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            N
                            Nawin subhaganesh
                            Oct 4, 2022
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                            Me and my family booked an setc from salem to papanasam PNR:T38224611, DOJ:04/10/2022, Conductor Mobile No.: [protected], Vehicle No.: TN01AN1109.

                            The bus starting at hosur delayed by 1hour so I called the conductor and asked for status ..he refused to start bus and reasoning that he will be suspended for 2days if he start bus without some quantity of tickets ...
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              P
                              PARTHASARATHY M
                              Oct 4, 2022
                              Resolved
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                              Resolved

                              I tried to book ticket on 28/09/2022 for journey date 29/09/2022 from Bangalore to paramakudi 1810BANRAM route code 885UD seat number 24W, amount 685, UPI transaction code[protected], amount deducted but ticket not booked.. since i had waited for 5 working days for refund but not yet refunded.. kindly resolve the issue..
                              Oct 28, 2022
                              Complaint marked as Resolved 
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                              Oct 13, 2022
                              Updated by PARTHASARATHY M                               Amount not yet refunded back
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                                U
                                Udith Swetha S
                                from Madurai, Tamil Nadu
                                Oct 4, 2022
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                                I tried to book my tickets in TNSTC website. From Mattuthavani bus stand to Chennai Dr M. G. R. bus stand. The process went, the payment page opened, I have done my payment using PAYTM UPI and payment was done from my side of ₹.1155/- but in the next page it showed error and the process couldn't be completed.
                                So I kindly request you to confirm my tickets or refund the money soon.
                                Trip Code: 0935MADCHE
                                From: Mattuthavani
                                To: Chennai Dr. MGR bus stand
                                Date: 07/10/2022
                                Time: 09:35 am
                                Seats: 5W 6A
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  Y
                                  Yazhini K
                                  Oct 4, 2022
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                                  (01/10/2022) I booked an E-ticket from chennai to mannargudi at twice. Ticket amount Rs.780 was debited from my bank account but ticket was not confirmed.
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    S
                                    Sivakumar Subburamar
                                    Oct 4, 2022
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                                    Address: TNSTC
                                    Website: www.tnstc.com

                                    Amount debited but ticket not booked Today[protected] I had booked a ticket for 4 passengers (my family) from kumbakonam to madurai on 18oct 2022 (21:30; ultra deluxe) . Amount Rs. 1080was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      E
                                      estherruby
                                      from Salem, Tamil Nadu
                                      Oct 3, 2022
                                      Resolved
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                                      Resolved

                                      Booked 3 tickets on 3rd October 2022 from Salem to Tiruchendur scheduled on 6th October 2022 at 21:30 for amount of Rs.1210

                                      Amount was debited but got a message saying error occured after that and the booking failed.

                                      OB Ref. Number: 18988792

                                      Please initiate the refund process.
                                      Oct 7, 2022
                                      Complaint marked as Resolved 
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                      View replies
                                      Booked 1 ticket on 4th October 2022 from Nagercoil vadachery to Nagapattinam scheduled on 5th October 2022 at for 19:15pmamount of Rs.540

                                      Amount was debited but got a message saying error occured after that and the booking failed.

                                      OB Ref. Number: 19010191

                                      Please initiate the refund process.
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                                        A
                                        Abhi Suwetha
                                        Oct 3, 2022
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                                        My name is Abhi. I made reservation for 7th October from Neyveli to Chennai today.
                                        The amount got debited from my account. But the booking wasn't confirmed yet.

                                        Please check and confirm whether 29W at 3:30 am and 17 W at 4:00 am is booked under my name or not.
                                        Please refund my amount otherwise.

                                        Thank you.
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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