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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
Complaints 4219
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324
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3895
Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC]

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 50

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J
Joselva
Oct 7, 2022
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I've travelled from Coimbatore to Salem in TN 38 N 3363 bus. I've asked the conductor when the bus will reach Salem to inform my dad to pick up me. But he shouted at me for asking this.
Really this is unfair
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    Prasanna Rohith
    Oct 7, 2022
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    TNSTC — Amount debited but ticket not booked
    +1 photos
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      R
      Roshanraro
      from Hosur, Tamil Nadu
      Oct 7, 2022
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      Address: Kothakondapalli, Hosur, Tamilnadu

      Am living in Kothakondapalli and i need to go daily to Hosur Sipcot phase 1. Here buses not came on time regularly and sometimes buses no came this route, i can't able to attend my office on time. Please take Immediate action for my complaint
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        S
        Saravanakaumar k
        from Rajapalayam, Tamil Nadu
        Oct 6, 2022
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        I am ticket booked in srivilliputhur to chennai 26/10/2022 19.00 pm ₹RS 615
        money debited but ticket not booked
        So i want refund... Please
        +1 photos
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          D
          [email protected]
          Oct 6, 2022
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          I booked a ticket for (24.10.2022) from Trichy to Banglore on October 6th in TNSTC.. tripcode 2100TRIBANAB seat number 16w.. made payment Rs615.. after payment done it shows error occurred..but money is debited from bank .. please repay amount ..
          +1 photos
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            H
            Harishbabud
            from Salem, Tamil Nadu
            Oct 6, 2022
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            I was travelling from salem to Bangalore from one to one bus (tn 30 N 1999) the bus was supposed to go to Bangalore without stopping and collecting passengers but it stopped in Bangalore and was collecting passengers and one to one bus don’t have conductors how can they do this .Then what is the purpose of putting one to one . I boarded on bus on 6th of October early morning 4.40.
            +1 photos
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              Y
              Yogeshwaran S
              Oct 5, 2022
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              I booked bus ticket in setc website, amount also deducted ref no :[protected], Issue is transaction failed money not refunded, i am waiting for more than 4 days

              Message i received :
              HDFC Bank: Rs 605.00 debited from a/c **8909 on 03-10-22 to VPA tstcl.[protected]@icici(UPI Ref No[protected]. Not you? Call on [protected] to report
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                S
                Sikkandar13
                Oct 5, 2022
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                Today we traveled from Salem to Hosur. When we checked with a conductor said it is 1 to 1. But after salem city he stopped at omalur, dharmapuri, karimangalam, kauveripattinam, krishnagiri, soolagiri, hosur. He lied to us and when I check with him behaved very harsh. Spoken very bad. Dye to this we missed booked bus towards bangalore at hosur. Please take necessary action against this bad conduct.

                Bus no: TN29N2751
                Branch: Salem
                Route: Salem to hosur
                Start time: 11AM
                Reached time: 3:30PM
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  I
                  Irfanbusy38
                  from Nagapattinam, Tamil Nadu
                  Oct 5, 2022
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                  My money Paytm recived successfuly but not get it tickets
                  +3 photos
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                    N
                    Nawin subhaganesh
                    Oct 4, 2022
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                    Me and my family booked an setc from salem to papanasam PNR:T38224611, DOJ:04/10/2022, Conductor Mobile No.: [protected], Vehicle No.: TN01AN1109.

                    The bus starting at hosur delayed by 1hour so I called the conductor and asked for status ..he refused to start bus and reasoning that he will be suspended for 2days if he start bus without some quantity of tickets ...
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      P
                      PARTHASARATHY M
                      Oct 4, 2022
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                      Resolved

                      I tried to book ticket on 28/09/2022 for journey date 29/09/2022 from Bangalore to paramakudi 1810BANRAM route code 885UD seat number 24W, amount 685, UPI transaction code[protected], amount deducted but ticket not booked.. since i had waited for 5 working days for refund but not yet refunded.. kindly resolve the issue..
                      +1 photos
                      Oct 28, 2022
                      Complaint marked as Resolved 
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                      Oct 13, 2022
                      Updated by PARTHASARATHY M                       Amount not yet refunded back
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                        U
                        Udith Swetha S
                        from Madurai, Tamil Nadu
                        Oct 4, 2022
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                        I tried to book my tickets in TNSTC website. From Mattuthavani bus stand to Chennai Dr M. G. R. bus stand. The process went, the payment page opened, I have done my payment using PAYTM UPI and payment was done from my side of ₹.1155/- but in the next page it showed error and the process couldn't be completed.
                        So I kindly request you to confirm my tickets or refund the money soon.
                        Trip Code: 0935MADCHE
                        From: Mattuthavani
                        To: Chennai Dr. MGR bus stand
                        Date: 07/10/2022
                        Time: 09:35 am
                        Seats: 5W 6A
                        +1 photos
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                          Y
                          Yazhini K
                          Oct 4, 2022
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                          (01/10/2022) I booked an E-ticket from chennai to mannargudi at twice. Ticket amount Rs.780 was debited from my bank account but ticket was not confirmed.
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            S
                            Sivakumar Subburamar
                            Oct 4, 2022
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                            Address: TNSTC
                            Website: www.tnstc.com

                            Amount debited but ticket not booked Today[protected] I had booked a ticket for 4 passengers (my family) from kumbakonam to madurai on 18oct 2022 (21:30; ultra deluxe) . Amount Rs. 1080was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund
                            +1 photos
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                              E
                              estherruby
                              from Salem, Tamil Nadu
                              Oct 3, 2022
                              Resolved
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                              Resolved

                              Booked 3 tickets on 3rd October 2022 from Salem to Tiruchendur scheduled on 6th October 2022 at 21:30 for amount of Rs.1210

                              Amount was debited but got a message saying error occured after that and the booking failed.

                              OB Ref. Number: 18988792

                              Please initiate the refund process.
                              +2 photos
                              Oct 7, 2022
                              Complaint marked as Resolved 
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              Booked 1 ticket on 4th October 2022 from Nagercoil vadachery to Nagapattinam scheduled on 5th October 2022 at for 19:15pmamount of Rs.540

                              Amount was debited but got a message saying error occured after that and the booking failed.

                              OB Ref. Number: 19010191

                              Please initiate the refund process.

                              Amount debited but ticket not booked from Salem to Tiruchendur - Comment #4060644 - Image #0
                              Amount debited but ticket not booked from Salem to Tiruchendur - Comment #4060644 - Image #1
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                                A
                                Abhi Suwetha
                                Oct 3, 2022
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                                My name is Abhi. I made reservation for 7th October from Neyveli to Chennai today.
                                The amount got debited from my account. But the booking wasn't confirmed yet.

                                Please check and confirm whether 29W at 3:30 am and 17 W at 4:00 am is booked under my name or not.
                                Please refund my amount otherwise.

                                Thank you.
                                +2 photos
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                                  S
                                  Sugansankar
                                  Oct 3, 2022
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                                  I booked a ticket on 1.10.2022 in TNSTC official application.
                                  The ticket is not booked yet.But the amount has deducted from my card.
                                  So kindly solve this issue as soon as possible.I booked a ticket for Traveling
                                  Date(21.10.2022)and i booked in this number([protected]).And in Application its showing transaction successful message ...
                                  So please solve this and refund my amount.Check the transaction history in my number ..
                                  And I Updated the screenshot details below ..
                                  So kindly solve this as soon as possible .
                                  +1 photos
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                                    S
                                    Sherly Angelin
                                    Oct 2, 2022
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                                    Website: TNSTC

                                    I have booked ticket from Krishnagiri to Tirunelveli for 3 passengers.Ticket amount Rs 2320 is paid but it's not reflected in website. Please refund the paid amount.

                                    Reference no : OB18968707
                                    +1 photos
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                                      M
                                      Moorthy SD
                                      Oct 2, 2022
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                                      We have travelled salem to vwdasanthur 10 years boy they are collecting full ticket why???
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        T
                                        Thomaspaulraj
                                        from Sriperumbudur, Tamil Nadu
                                        Oct 2, 2022
                                        Resolved
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                                        Resolved

                                        Address: Chellaperumal Nagar Sriperumbudur 602105

                                        Yesterday I am booking Chennai to Trichy two ticket booking, The payment has done but booking is failed.. The transaction is completed but ticket that I holded have not yet booked.

                                        Amount of rupees 1125 has been deducted. But ticket is not booked.. Kindly resolve this issue.

                                        OB Ref.number: OB18941003
                                        Booking date : 01.10.2022
                                        Transaction Amount :
                                        1125.00
                                        Txn Reference No:
                                        YIC[protected]
                                        Bank Reference No :
                                        [protected]
                                        +2 photos
                                        May 17, 2023
                                        Complaint marked as Resolved 
                                        Three days return my amount in my account
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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