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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 50

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S
Sikkandar13
Oct 5, 2022
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Today we traveled from Salem to Hosur. When we checked with a conductor said it is 1 to 1. But after salem city he stopped at omalur, dharmapuri, karimangalam, kauveripattinam, krishnagiri, soolagiri, hosur. He lied to us and when I check with him behaved very harsh. Spoken very bad. Dye to this we missed booked bus towards bangalore at hosur. Please take necessary action against this bad conduct.

Bus no: TN29N2751
Branch: Salem
Route: Salem to hosur
Start time: 11AM
Reached time: 3:30PM
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    I
    Irfanbusy38
    from Nagapattinam, Tamil Nadu
    Oct 5, 2022
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    My money Paytm recived successfuly but not get it tickets
    +3 photos
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      N
      Nawin subhaganesh
      Oct 4, 2022
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      Me and my family booked an setc from salem to papanasam PNR:T38224611, DOJ:04/10/2022, Conductor Mobile No.: [protected], Vehicle No.: TN01AN1109.

      The bus starting at hosur delayed by 1hour so I called the conductor and asked for status ..he refused to start bus and reasoning that he will be suspended for 2days if he start bus without some quantity of tickets ...
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        P
        PARTHASARATHY M
        Oct 4, 2022
        Resolved
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        Resolved

        I tried to book ticket on 28/09/2022 for journey date 29/09/2022 from Bangalore to paramakudi 1810BANRAM route code 885UD seat number 24W, amount 685, UPI transaction code[protected], amount deducted but ticket not booked.. since i had waited for 5 working days for refund but not yet refunded.. kindly resolve the issue..
        +1 photos
        Oct 28, 2022
        Complaint marked as Resolved 
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
        Oct 13, 2022
        Updated by PARTHASARATHY M
        Amount not yet refunded back
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          U
          Udith Swetha S
          from Madurai, Tamil Nadu
          Oct 4, 2022
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          I tried to book my tickets in TNSTC website. From Mattuthavani bus stand to Chennai Dr M. G. R. bus stand. The process went, the payment page opened, I have done my payment using PAYTM UPI and payment was done from my side of ₹.1155/- but in the next page it showed error and the process couldn't be completed.
          So I kindly request you to confirm my tickets or refund the money soon.
          Trip Code: 0935MADCHE
          From: Mattuthavani
          To: Chennai Dr. MGR bus stand
          Date: 07/10/2022
          Time: 09:35 am
          Seats: 5W 6A
          +1 photos
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            Y
            Yazhini K
            Oct 4, 2022
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            (01/10/2022) I booked an E-ticket from chennai to mannargudi at twice. Ticket amount Rs.780 was debited from my bank account but ticket was not confirmed.
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              S
              Sivakumar Subburamar
              Oct 4, 2022
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              Address: TNSTC
              Website: www.tnstc.com

              Amount debited but ticket not booked Today[protected] I had booked a ticket for 4 passengers (my family) from kumbakonam to madurai on 18oct 2022 (21:30; ultra deluxe) . Amount Rs. 1080was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund
              +1 photos
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                E
                estherruby
                from Salem, Tamil Nadu
                Oct 3, 2022
                Resolved
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                Resolved

                Booked 3 tickets on 3rd October 2022 from Salem to Tiruchendur scheduled on 6th October 2022 at 21:30 for amount of Rs.1210

                Amount was debited but got a message saying error occured after that and the booking failed.

                OB Ref. Number: 18988792

                Please initiate the refund process.
                +2 photos
                Oct 7, 2022
                Complaint marked as Resolved 
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                Booked 1 ticket on 4th October 2022 from Nagercoil vadachery to Nagapattinam scheduled on 5th October 2022 at for 19:15pmamount of Rs.540

                Amount was debited but got a message saying error occured after that and the booking failed.

                OB Ref. Number: 19010191

                Please initiate the refund process.

                Amount debited but ticket not booked from Salem to Tiruchendur - Comment #4060644 - Image #0
                Amount debited but ticket not booked from Salem to Tiruchendur - Comment #4060644 - Image #1
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                  A
                  Abhi Suwetha
                  Oct 3, 2022
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                  My name is Abhi. I made reservation for 7th October from Neyveli to Chennai today.
                  The amount got debited from my account. But the booking wasn't confirmed yet.

                  Please check and confirm whether 29W at 3:30 am and 17 W at 4:00 am is booked under my name or not.
                  Please refund my amount otherwise.

                  Thank you.
                  +2 photos
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                    S
                    Sugansankar
                    Oct 3, 2022
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                    I booked a ticket on 1.10.2022 in TNSTC official application.
                    The ticket is not booked yet.But the amount has deducted from my card.
                    So kindly solve this issue as soon as possible.I booked a ticket for Traveling
                    Date(21.10.2022)and i booked in this number([protected]).And in Application its showing transaction successful message ...
                    So please solve this and refund my amount.Check the transaction history in my number ..
                    And I Updated the screenshot details below ..
                    So kindly solve this as soon as possible .
                    +1 photos
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                      S
                      Sherly Angelin
                      Oct 2, 2022
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                      Website: TNSTC

                      I have booked ticket from Krishnagiri to Tirunelveli for 3 passengers.Ticket amount Rs 2320 is paid but it's not reflected in website. Please refund the paid amount.

                      Reference no : OB18968707
                      +1 photos
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                        M
                        Moorthy SD
                        Oct 2, 2022
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                        We have travelled salem to vwdasanthur 10 years boy they are collecting full ticket why???
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          T
                          Thomaspaulraj
                          from Sriperumbudur, Tamil Nadu
                          Oct 2, 2022
                          Resolved
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                          Resolved

                          Address: Chellaperumal Nagar Sriperumbudur 602105

                          Yesterday I am booking Chennai to Trichy two ticket booking, The payment has done but booking is failed.. The transaction is completed but ticket that I holded have not yet booked.

                          Amount of rupees 1125 has been deducted. But ticket is not booked.. Kindly resolve this issue.

                          OB Ref.number: OB18941003
                          Booking date : 01.10.2022
                          Transaction Amount :
                          1125.00
                          Txn Reference No:
                          YIC[protected]
                          Bank Reference No :
                          [protected]
                          +2 photos
                          May 17, 2023
                          Complaint marked as Resolved 
                          Three days return my amount in my account
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            R
                            Rajpreeth Sundaram
                            Oct 1, 2022
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                            My sister is traveling from singanallur to women's polytechnic for college purpose. As per state government laws, ticket price is free for all women in tamilnadu and she is also having bus pass to go to college but conductor is using abuse words to make ladies especially college and school students to buy tickets forcefully. please look into this on priority and update me

                            Bus No : TN38 N 3406
                            SINGANLLUR TO KANUVAI ROUTE
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                              S
                              SuryaViki
                              from Tiruvallur, Tamil Nadu
                              Oct 1, 2022
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                              Please confirm my bus ticket.. The payment has done but booking is failed.. The transaction is completed but ticket that I holded have not yet booked.

                              Amount of rupees 635 has been deducted. But ticket is not booked.. Kindly resolve this issue.

                              OB Ref.number: OB18941003
                              Booking date : 01.10.2022
                              Booking mobile no: [protected]
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                S
                                s sundari
                                from New Delhi, Delhi
                                Oct 1, 2022
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                                It's almost a month that I am boarding the bus from the Virudhunagar police station stop and almost same bus. My bus ticket fare was around Rs.20/-.But I noticed that one of the conductor is collecting Rs.30/-from me for the same Destination quoting that he has to close the stage or else board the bus from the next stop. I want to know the correct bus fare for the stop I am boarding from .
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  R
                                  revy yash
                                  from Powai, Maharashtra
                                  Oct 1, 2022
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                                  Hi, this is S Yashwanth Kumar,

                                  I booked a ticket yesterday from,

                                  Tirunelveli to Puducherry bus, which was scheduled to depart at 19:30

                                  600 rs debited, but ticket not booked
                                  and no refund initiated so far, need a refund immediately.

                                  Payment was done through paytm upi

                                  Transactions details are given below in attachments.

                                  Please refund immediately its going to be a day nearly since it got debited.

                                  Debit detail

                                  Paytm upi

                                  Ref no :[[protected]]
                                  +2 photos
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                                    S
                                    Sankar Palaniappan
                                    from Edappadi, Tamil Nadu
                                    Sep 30, 2022
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                                    Hi,
                                    Salem to tirupathi bus ticket booked in TNSTC app. Payment made through MobiKwik app password was successful but ticket not booked. I checked with TNSTC help center they said payment held in our side please check with bank.
                                    +3 photos
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                    Sep 30, 2022
                                    Updated by Sankar Palaniappan
                                    Need refund that amount
                                    Sep 30, 2022
                                    Updated by Sankar Palaniappan
                                    Hi,
                                    Salem to tirupathi bus ticket booked in TNSTC app. Payment made through MobiKwik app payment was successful but ticket not booked. I have checked with TNSTC help center they said payment not held in our side please check with your bank. The amount Rs 1780.
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                                      S
                                      Shijinv1
                                      from Malappuram, Kerala
                                      Sep 30, 2022
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                                      Hi i was tried to book a ticket to HOSUR from PALGHAT on 29 Sept 2022. The amount Rs. 460 got debited from my account but the ticket didn't get booked due to failed transaction. I did pay through UPI. I've attached the screenshot of the payment for your reference. I request you to issue me the refund immediately. I booked the same seat again after...
                                      +1 photos
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                                        S
                                        Saba Rajan
                                        Sep 30, 2022
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                                        Hi, this is K.SABARAJAN,

                                        I was trying to book a ticket from Chennai to Nagapattinam on September 26 at 21:52 through UPI transaction using Paytm.

                                        395rs debited, but ticket not booked
                                        and no refund initiated so far, need a refund immediately.

                                        Mobile number used for ticket booking: +91 [protected]

                                        Payment was done through paytm upi

                                        Transactions details are given below in attachments.

                                        Please refund immediately its going to be 4 days since it got debited.

                                        Debit detail:-

                                        Paytm upi

                                        Ref no :[protected]
                                        +2 photos
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