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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 49

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P
Palanikumar789
from Madurai, Tamil Nadu
Oct 11, 2022
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Address: Madurai MGR bus stand, Madurai, Tamil Nadu
Website: Govt bus conductor behaviour

Respect sir, I'm palanikumar from madurai perungudi, today 2.48AM I'm take sivakasi bus from mgr bus stand contracter behaviour very worst I'm take my and family members ticket 6, he is charged 180rupees, but my stop is Mandla nagar near madurai airport all bus charge 15×6=90, he my money extra charge 90rupees, so please action immediately thanking you
S . palanikumar
2/23, muniyappa nagar perungudi madurai 625022
Cell.[protected]
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    B
    Balaji Loganathan
    from Dharmapuri, Tamil Nadu
    Oct 11, 2022
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    Address: Thiruvalluvar House, Pallavan Salai, Park Town, Chennai, Tamil Nadu 600002

    Hi, I'm Balaji L here. On 5th October-2022, I tried to book a ticket from Dharmapuri to Chennai for 6th October-22 10:00 PM in TNSTC AC BUS. The Amount credited into your TNSTC account but not the ticket booked (I hereby attach the screenshot of transaction).

    So for 2nd time, I booked. now it worked, I got 27-A seat no on 6th Oct-22 10:00 PM.

    But the Issue is: please refund my 1st transaction money - 470rs.
    My 1st transaction screenshot:

    Thanking You
    +1 photos
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      S
      Sajin.K
      from Chennai, Tamil Nadu
      Oct 10, 2022
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      Resolved

      Address: Chennai

      Booked 1 ticket on 3rd October 2022 from Nagercoil to Chennai scheduled on 5th October 2022 at 16:15 for amount of Rs.750 via UPI.

      Amount was debited but got a message saying error occurred after that and the booking failed.

      UPI ID:[protected]
      tstcl.[protected]@icici
      google ID : CICAgJCijYaKBA

      Please initiate the refund process.
      +1 photos
      Oct 10, 2022
      Complaint marked as Resolved 
      Not resolved.
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        V
        Vigneshkumar4140
        Oct 9, 2022
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        Address: 190 kamatchi Amman Kovil street , bhavani,erode (dt)

        Hi
        Hello sir/ madam
        I am traveling to Thanjavur to trichy
        At the date and time bellow
        [protected]
        7:10pm
        I am fully wet due to Holes in bus sealing
        Right side rear wheel
        Please solve this problem
        Many passengers faced this problems
        Solve this problem
        My ticket 🎫 details
        RT number 452D1D
        TICKET NUM 263320
        Bus number TN 68N0763
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
        At the bus image and ticket

        Thanjavur to trichy bus indore water falls - Comment #4061040 - Image #0
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          T
          Taj0124
          from Erode, Tamil Nadu
          Oct 9, 2022
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          Unsafe public transport and very bad condition for use i don't think this bus is having valid documents maintenance certificate.

          Puducherry to villupuram government public transport.

          While traveling suddenly the top of the bus fell down on passengers. Co passanger helped me from getting injured. But he got hurt in his hand.

          We cannot assure for the safety of the passengers traveling inside this bus.

          I request you to take action at this as soon as possible.
          +5 photos
          +1 videos
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            B
            Babnlu
            from Pondicherry, Puducherry
            Oct 9, 2022
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            Address: Integra ECR main road puddchrry

            Unsafe public transport and very bad condition for use i don't think this bus is having valid documents fitness certificate.

            Puducherry to villupuram government public transport.

            While traveling suddenly bus inside fetting fel down on passengers. Co passanger help from the deap point. Others which at this time I was dead.
            +1 photos
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              S
              Sneha2001
              from Ariyalur, Tamil Nadu
              Oct 9, 2022
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              I have booked two seats from chennai to trichy on 4 Oct 2022 .my amount has debited but seat is failed. So I have tried next day. The same happens.amount debited seat has not booked on 5oct2022
              +2 photos
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                S
                Saranyababuj
                from Chennai, Tamil Nadu
                Oct 9, 2022
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                I boarded bus in Pudhur travelling to kallakuruchi on Oct 9, 2022 at 12.:10pm where the usual ticket charge is ₹₹22-25 and the conductor gave ticket as vadaponparupi to kallakuruchi which costs ₹32. When I asked why is ticket not given from where I boarded. Conductor didn't give proper response and suggested to take another bus and he can't respond. Bus no Tn 32 -N-4681. He was doing the same for many passengers. He refused to say his name and not even wearing the name badge. The bus no is different from the ticket which was printed. Ticket had a different bus no Tn 32 N-3219 Please take necessary action... Thank you.
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                  T
                  Tharani Balahan T
                  from Chennai, Tamil Nadu
                  Oct 8, 2022
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                  Address: TNSTC, TRICHY

                  Greetings

                  I have booked bus ticket from Trichy to Chennai ..While booking 15UB & 16UB seats are not filled..So I have booked this seat 15UB for My wife..Ticket also booked ..While boarding she has been shocked because 16UB one Gents is lying..How it was happened..If one seat is booked for ladies means how another Gents will book the seat ..What is the purpose for Govt ID Proof details mentioned while booking...How the way Safety Concern is following in TNSTC ...And Also Water leaked in bus inside...there is no proper bus maintenance followed..Compare to Private Omni Bus booking TNSTC is Worst..

                  My Wife is not sleeping in bus...I have afraid of her journey..I am also not sleeping..We are in very depression mode..

                  bus conductor and driver not help to change the sleeper Berth

                  I have attached bus details

                  TNSTC Corporation:SETC,
                  PNR NO.:T38450831,
                  From:TRICHY To CHENNAI-PT Dr. M.G.R. BS,
                  Trip Code:2230TRICHEAB,
                  Journey Date:08/10/2022, Time:08/10/2022, 22:40,
                  Seat No.:15UB.,
                  Conductor Mobile No.: [protected]
                  Vehicle No.: TN01AN3817.
                  Route No: 123AB
                  Class:AC SLEEPER SEATER, Boarding at:TRICHY
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    A
                    Amal joseph 442
                    Oct 8, 2022
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                    Hi,
                    I Tried to book a ticket today from Thiruvananthapuram to Vellore via the TNSTC app but money got deducted from my bank account and the ticket was not generated/booked, I want a refund

                    Payment was done through G-PAY UPI

                    Transactions details are given below in attachments.

                    Please refund immediately
                    +1 photos
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                      D
                      divya Selvaraj@gmail
                      Oct 8, 2022
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                      Hi sir I am traveling from tnagar to thiruporur bus NO 19. The conductor charged me for luggage for bag which is not even weighing 3 kg. When asked conductor the need to pay luggage charge as we have put 2 small bags into a big bag for carrying purpose, and had it near our leg.He responded that we will be fined for rs 200 if ticket checker saw and never gave back money.For carrying my personal purchase bag which is not even 3kg I had paid 33 rs extra charge
                      Ticket details
                      KR-083
                      344110
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                        B
                        Blackyyy
                        Oct 8, 2022
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                        Hi..on 8th October 2022 I tried to book ticket online from Nagercoil to chennai, I selected UPI payment system (payed via Paytm UPI).My money got deducted but booking was not completed..
                        Nagercoil to chennai bus ., which was scheduled to depart at 19.00
                        Rs.750 debited from account, but not booked and no refund initiated so far, requesting for refund..
                        Transaction details are given below in attachment.:
                        I have attached billdesk transaction details too...
                        +2 photos
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                          J
                          Jijomon R S
                          Oct 8, 2022
                          Resolved
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                          Resolved

                          Booked 1 ticket on 4rd October 2022 from Nagercoil Vadachery to Nagapattinam scheduled on 5th October 2022 at 19:15 for amount of Rs.540

                          Amount was debited but got a message saying error occured after that and the booking failed.

                          OB Ref. Number: 19010191

                          Please initiate the refund process.
                          +2 photos
                          Oct 14, 2022
                          Complaint marked as Resolved 
                          Resolved in 5 days
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                            J
                            Joselva
                            Oct 7, 2022
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                            I've travelled from Coimbatore to Salem in TN 38 N 3363 bus. I've asked the conductor when the bus will reach Salem to inform my dad to pick up me. But he shouted at me for asking this.
                            Really this is unfair
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                              P
                              Prasanna Rohith
                              Oct 7, 2022
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                              TNSTC — Amount debited but ticket not booked
                              +1 photos
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                                R
                                Roshanraro
                                from Hosur, Tamil Nadu
                                Oct 7, 2022
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                                Address: Kothakondapalli, Hosur, Tamilnadu

                                Am living in Kothakondapalli and i need to go daily to Hosur Sipcot phase 1. Here buses not came on time regularly and sometimes buses no came this route, i can't able to attend my office on time. Please take Immediate action for my complaint
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  S
                                  Saravanakaumar k
                                  from Rajapalayam, Tamil Nadu
                                  Oct 6, 2022
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                                  I am ticket booked in srivilliputhur to chennai 26/10/2022 19.00 pm ₹RS 615
                                  money debited but ticket not booked
                                  So i want refund... Please
                                  +1 photos
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                                    D
                                    Report
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                                    I booked a ticket for (24.10.2022) from Trichy to Banglore on October 6th in TNSTC.. tripcode 2100TRIBANAB seat number 16w.. made payment Rs615.. after payment done it shows error occurred..but money is debited from bank .. please repay amount ..
                                    +1 photos
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                                      H
                                      Harishbabud
                                      from Salem, Tamil Nadu
                                      Oct 6, 2022
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                                      I was travelling from salem to Bangalore from one to one bus (tn 30 N 1999) the bus was supposed to go to Bangalore without stopping and collecting passengers but it stopped in Bangalore and was collecting passengers and one to one bus don’t have conductors how can they do this .Then what is the purpose of putting one to one . I boarded on bus on 6th of October early morning 4.40.
                                      +1 photos
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                                        Y
                                        Yogeshwaran S
                                        Oct 5, 2022
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                                        I booked bus ticket in setc website, amount also deducted ref no :[protected], Issue is transaction failed money not refunded, i am waiting for more than 4 days

                                        Message i received :
                                        HDFC Bank: Rs 605.00 debited from a/c **8909 on 03-10-22 to VPA tstcl.[protected]@icici(UPI Ref No[protected]. Not you? Call on [protected] to report
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