Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

My sister is traveling from singanallur to women's polytechnic for college purpose. As per state government laws, ticket price is free for all women in tamilnadu and she is also having bus pass to go to college but conductor is using abuse words to make ladies especially college and school students to buy tickets forcefully. please look into this on priority and update me

Bus No : TN38 N 3406
SINGANLLUR TO KANUVAI ROUTE

Please confirm my bus ticket.. The payment has done but booking is failed.. The transaction is completed but ticket that I holded have not yet booked.

Amount of rupees 635 has been deducted. But ticket is not booked.. Kindly resolve this issue.

OB Ref.number: OB18941003
Booking date : 01.10.2022
Booking mobile no: [protected]

It's almost a month that I am boarding the bus from the Virudhunagar police station stop and almost same bus. My bus ticket fare was around Rs.20/-.But I noticed that one of the conductor is collecting Rs.30/-from me for the same Destination quoting that he has to close the stage or else board the bus from the next stop. I want to know the correct bus fare for the stop I am boarding from .

Hi, this is S Yashwanth Kumar,

I booked a ticket yesterday from,

Tirunelveli to Puducherry bus, which was scheduled to depart at 19:30

600 rs debited, but ticket not booked
and no refund initiated so far, need a refund immediately.

Payment was done through paytm upi

Transactions details are given below in attachments.

Please refund immediately its going to be a day nearly since it got debited.

Debit detail

Paytm upi

Ref no :[[protected]]

Hi,
Salem to tirupathi bus ticket booked in TNSTC app. Payment made through MobiKwik app password was successful but ticket not booked. I checked with TNSTC help center they said payment held in our side please check with bank.

Hi i was tried to book a ticket to HOSUR from PALGHAT on 29 Sept 2022. The amount Rs. 460 got debited from my account but the ticket didn't get booked due to failed transaction. I did pay through UPI. I've attached the screenshot of the payment for your reference. I request you to issue me the refund immediately. I booked the same seat again after...

Hi, this is K.SABARAJAN,

I was trying to book a ticket from Chennai to Nagapattinam on September 26 at 21:52 through UPI transaction using Paytm.

395rs debited, but ticket not booked
and no refund initiated so far, need a refund immediately.

Mobile number used for ticket booking: +91 [protected]

Payment was done through paytm upi

Transactions details are given below in attachments.

Please refund immediately its going to be 4 days since it got debited.

Debit detail:-

Paytm upi

Ref no :[protected]

Bus no :21 A, Daily morning 4 30-5.0 clock bus will be arrived our area (kurumbampalayam), This bus can't travel to town hall it's drop only ulavar sandhai market. This bus effect all the people at the morning time... So please provide kurumbampalayam to town hall bus.

Hi Sir,

Myself N.R.Prakash I booked ticket today from bangalore to chennai for 3 person ( 2 adults and 1 child), total fare was 1275. Amount was deducted from my ICICI credit card bank account but ticket was not yet booked. Since it got refreshed few times booking was not successful. can you please refund my amount. when i checked the history it was showing multiple retry.
2
OB18898448
30/09/2022
2345BANCHENS
BENGALURU
CHENNAI-PT Dr. M.G.R. BS
29/09/2022
Failed
3
OB18898505
30/09/2022
2345BANCHENS
BENGALURU
CHENNAI-PT Dr. M.G.R. BS
29/09/2022
Failed
4
OB18898610
30/09/2022
2345BANCHENS
BENGALURU
CHENNAI-PT Dr. M.G.R. BS
29/09/2022
Failed
5
OB18898616
30/09/2022
2345BANCHENS
BENGALURU
CHENNAI-PT Dr. M.G.R. BS
29/09/2022
Failed
6
OB18898623
30/09/2022
2345BANCHENS
BENGALURU
CHENNAI-PT Dr. M.G.R. BS
29/09/2022
Failed
7
OB18898635
30/09/2022
2345BANCHENS
BENGALURU
CHENNAI-PT Dr. M.G.R. BS
29/09/2022
Failed
Please do the needful. My icici credit card number is [protected].
Mob no: [protected]
Mail id- rajavel.[protected]@gmail.com

In salem to Nangavalli bus (No : S3), Conductor C.Sakthivel, scolding me by bad words while i'm showing my Government medical College salem id card, and he telling arts college students are eligible for this offer.And he take ticket charge on me. I am coming from very poor family, so please take immediate action to his behavior. I also attached my id card and bus ticket

I am Theen Bathusa. I have booked two tickets from Chennai to Tirunelveli(OBREf num: OB18885348; Travel code: 1800BRWTIU ). My Payment amount of 1290.00 has been debited through upi payment [protected]@okhdfcbank.

Transfer to : tstcl.[protected]@icici
Transfer from: [protected]@okhdfcbank
UPI transaction ID:[protected]

Kindly check and refund my amount....

Myself Muralidharan studying 11th std cbse school I'm a school student 27/9/2022 Tuesday I was travelling in bus TN 32-N-4681 . The conduct uncle treating the passenger very bad . I brought ₹100 I gave it for ticket I don't have ₹37 to buy ticket instead I gave ₹100 for that he misbehaved with me. Kindly take mediate action on him, as a school student I'm requesting. Thanking you

Coimbatore to kilkundah bus not stopping in bus stops properly.5.30 am bus dated 27/09/2022, not stopped in koundampalayam bus stop .When following the bus till gounder mills in my two wheeler to catch the bus, the conductor was rude with rough behaviour.His response is that have to go and stand in middle of road and show off hands to stop the bus.Lady passengers alone suffering, since it is the only bus route directly to manjoor from Coimbatore... Kindly take necessary actions.Bus registration number is TN43N0698.

Hi, I've tried to book a ticket to Dindigul from Chennai on 21 Sept 2022. The amount Rs. 475 got debited from my account but the ticket didn't get booked due to failed transaction. I did pay through UPI and the transaction failed at billdesk. I've attached the screenshot of the payment for your reference. It's been 6 days and I have not received any refund. I request you to issue me the refund immediately. I booked the same seat again after paying the same amount.

Dear Sir,
On 26/09/2022, I tried to book one ticket from Periyakulam to Chennai in SETC. Amount RS.540 has been debited from my account but ticket was not booked. Transaction Ref No.[protected] to TNSTC.
Please resolve this complaint and refund the amount as soon as possible.
TNSTC Username : [protected]@gmail.com

Regards,
NAGAPANDI R

Bus driver driving very fast and not stopping in all stops. Shouting at passengers. Before all getting in or out he is taking the bus. Conductor shouting at all since ladies get free tickets. I almost travelled in this continuously for 2 months and noticed.

Hi, this is D GAUTHAM RAJU,

I booked a ticket yesterday from,

Tirupati to nagapattinam bus, which was scheduled to depart at 19:00

535 rs debited, but ticket not booked
and no refund initiated so far, need a refund immediately.

Payment was done through paytm upi

Transactions details are given below in attachments.

Please refund immediately its going to be a day nearly since it got debited.

Debit detail

Paytm upi

Ref no :[protected]

I'm Balaji from thiruppuvanam sivagangai district, i was travelled to chennai for my personal work when i return from chennai i had to take my bus on perungalathur on time of 11.30pm saturday 17.09.2022. I leave my brother from tambaram railway station and i take a government bus red colour M500 bus board number and the bus number is TN 01 2277. I travelled on this number bus from tambaram to perungalathur i give the conductor rupees 10 and i asked the ticket, the conductor were told me the ticker is 13 rupees and seach the 3 rupees change in my change but cant find and i used to give a conductor a 50 rupee note the conductor were return me a 40 rupee change but not the 7 rupee chnage and i asked the conductor about my 7 rupee change the conductor were told me collect the change of 7 rupee when i leava the bus, and i offen look the conductor for my change and i asked when i leave the bus when the perungalathur arives but the conductor were whistle and the bus were start moving i start shouting to conductor and ask my change of 7rupees the conductor were not consider my conversation and whistle again and the bus start moves from there. The conductor were not consider my conversation and he cheated me i want my 7 rupees back and want to take a right action on the conductor. Please consider my complaint and take action on the conductor and provide justice to me and never let that happen this type of actions of conductors to others like me.

Cancelled by booking in SETC portal and amount debited from my account...and not yet refund.

PNR -T37890658

Booked 4 seats and in last minute only 3 members travelled..now unable to cancel that one ticket from SETC portal.

Travelled date : 22/09/2022

PNR -T37892091...