Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Hi, this is D GAUTHAM RAJU,

I booked a ticket yesterday from,

Tirupati to nagapattinam bus, which was scheduled to depart at 19:00

535 rs debited, but ticket not booked
and no refund initiated so far, need a refund immediately.

Payment was done through paytm upi

Transactions details are given below in attachments.

Please refund immediately its going to be a day nearly since it got debited.

Debit detail

Paytm upi

Ref no :[protected]

I'm Balaji from thiruppuvanam sivagangai district, i was travelled to chennai for my personal work when i return from chennai i had to take my bus on perungalathur on time of 11.30pm saturday 17.09.2022. I leave my brother from tambaram railway station and i take a government bus red colour M500 bus board number and the bus number is TN 01 2277. I travelled on this number bus from tambaram to perungalathur i give the conductor rupees 10 and i asked the ticket, the conductor were told me the ticker is 13 rupees and seach the 3 rupees change in my change but cant find and i used to give a conductor a 50 rupee note the conductor were return me a 40 rupee change but not the 7 rupee chnage and i asked the conductor about my 7 rupee change the conductor were told me collect the change of 7 rupee when i leava the bus, and i offen look the conductor for my change and i asked when i leave the bus when the perungalathur arives but the conductor were whistle and the bus were start moving i start shouting to conductor and ask my change of 7rupees the conductor were not consider my conversation and whistle again and the bus start moves from there. The conductor were not consider my conversation and he cheated me i want my 7 rupees back and want to take a right action on the conductor. Please consider my complaint and take action on the conductor and provide justice to me and never let that happen this type of actions of conductors to others like me.

Cancelled by booking in SETC portal and amount debited from my account...and not yet refund.

PNR -T37890658

Booked 4 seats and in last minute only 3 members travelled..now unable to cancel that one ticket from SETC portal.

Travelled date : 22/09/2022

PNR -T37892091

The incident happened exactly 8 km from porur TOLL plaza . Driver of setc vehicle no TN 01 AN 3541 was at moving in the left most lane and from there he just overtook a vehicle and without bothering about the vehicles behind him changed over to the right end lane . It is because of such irresponsible ### accidents happen and people driving properly too loose their lives. Wish the concerned authorities take necessary action .

Here is a rush driving in city traffic and in traffic signal there is no meter (1 or 2 inch gap only) between bus and any other vehicles. In place (near perks school signal) coimbatore. The vehicle number is TN 38 N 3196 route number is 1C.
Pls make note hereafter pls warn driver about this concern.

On last Tuesday(13 September 2022) 3.48 PM , I booked two tickets from Coimbatore to Tirunelveli in the bus Trip code :2015COINKTM, Route No: 662UD for the journey date 30 Sep 2022 for the seat numbers 25 and 26.The bus fare was Rs.860.I have paid the ticket fee using Phonepe
UPI by scanning the QR.Transaction was successful but the tickets were not booked.
Please help me in refunding the amount.

FYI,
OB Reference No: OB18637518

Today I tried to book 2 tickets from Chennai to Madurai in SETC. Amount Rs.1005 has been debited from my account but ticket was not booked. TNSTC User id: [protected]@gmail.com, UPI Ref:[protected] Please resolve this complaint and refund the amount as soon as possible. Regards,
Kishore Kumar B R

Sir there is no proper bus from iyyappanthangal to tambaram, 166bus is not in time in iyyappanthangal, very few bus are there that too not coming in time

Hi

We are working people who usually takes Bus from Kamraj College (Thoothukudi)
Route Thoothukudi to Sathankulam Morning 9.10 AM at Kamaraj College
Driver never stops the bus properly in that Bus stop . Driver on who drove today (Monday 19th September)he didn't Stop at bus stop and leaves around 15-20 people to wait for another bus which comes between 9.35 - 9.40 he made us wait for 30 mins in the bus stop .Main thing today he is going without any crowd in bus around 20 people only the bus .If he do like that how the transport department will go into profit it will still go in loss only . Please take necessary action on him .
Thanks

As I travelling from Kallakurichi to ulundurpet at 3.45 am morning on the date 19/9/2022 in the tnbus going from salem to chennai bus no. TN 32 N 4604[tnstc, (villupuram ) Ltd] The conductor talks rudely and collected ticket money of Rs.60. (usually it takes Rs. 33 from Kallakurichi to ulundurpet). Also put wrong ticket place from thalaivasal to ulundurpet. As I am college going student, I don't have enough money to pay, the conductor compelled me to pay this, even though I gave correct money with change.

As I travelling from Kallakurichi to ulundurpet at 3.45 am morning on the date 19/9/2022 in the tnbus going from salem to chennai bus no. TN 32 N 4604 [tnstc, (Coimbatore) Ltd] The conductor talks rudely and collected ticket money of Rs.60. (usually it takes Rs. 33 from Kallakurichi to ulundurpet). Also put wrong ticket place from thalaivasal to ulundurpet. As I am college going student, I don't have enough money to pay, the conductor compelled me to pay this, even though I gave correct money with change.

Vandavasi to chennai 148 bus no TN 25 N0465
Date 18.09.2022 time 5.10pm driver stand in maamandoor hotel

OB ref no: OB18686833 i booked from Velankanni to Chennai 17/09/22. Debited from my account rs.2540. so kindly accept and resolved problems

Sep 18, 2022.
12 AM ( Chennai to vellore bus without number plate).
Bus no: TN 23 2676

The bus told without change, he will through away me from the bus, there was rules like this in TNSTC, and he uses bad words .And i replied that tomorrow i will complaint to Branch manager/General manager of depot. The bus conductor of that bus told, His branch BM has given permission to do, so he will manage with political union. And he told he pityfully allow me to enter into the bus. And scold with bad words, while taking video only he leaves. He told that you can do whatever, he doesn't fear of anyone.

One thing reveal, the vellore Branch manager is not controlled the employers, The employees only controlled the Branch manager.

Long travel bus there is no window stopper, no foot rest, no hand rest and dangerous rusted steel plates were in the foot resting area which was high chance tof injury, waste of money,
Generally travelling by night wants sleep, but we lose sleep.
This my second complai, I don't know wether action will happened against my complaint. Vehicle number is TN-68N 0630. Route, Chennai to Kumbakonam.

Sirs I travelled at 4 pm on 29th August 2022 from Sivakasi to Sattur by bus bearing number TN 67N 0903 (Sivakasi Depot bus).

It was heavily raining out side and equally leaking inside.None of the passengers in the bus could sit or even stand as the entire roof of the bus was leaking.

Please withdraw such old buses from service and help the passengers.

I am 70 years old and due to drenching in the bus I felt sick for a fortnight

Regards

K S Mohan
[protected]
[protected]@gmail.com

While travelling in Government buses, Before Ammapalayam in Tiruppur, Gopald mill stop is there. But none of the bus is getting stopped in the bus stop, Because of that this stop customers/people getting delayed in their works as they have to return walk for nearly an Kilometre for their point of work.

So requesting to do the needful to stop the bus at the right stopping if required.

Chennai buses are not available at morning sessions it's very difficult to travel for college students and employees please ensure the bus for Chennai route at thirukovilur bus stand

Bus no's-21A and 99A departing from gandhipuram bus stand Coimbatore to the destination of Narasipuram are not operating at the specified timings in the morning during the school and college timings. so, college students and school students can't be able to reach the school or college at a particular time. so, the students are forced to travel on footboard on buses during school time to get to the school on time. i request you to operate more buses at that time.