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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
Complaints 4219
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324
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 57

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K
Kavin Lourduraj
from Pondicherry, Puducherry
Aug 16, 2022
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Address: Venkata Subba Reddiar Roundabout, 30, Maraimalai Adigal Salai, Near Venkada, Orleanpet, Puducherry, 605001, India Pondicherry, Puducherry

The conductor did not allow me to get down in Muriyad Kerala DT . He says that you have taken full ticket So you should not get down in between. I took ticket from Pondicherry to Ernakulam.
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    J
    Jeslin28
    from Tirunelveli, Tamil Nadu
    Aug 16, 2022
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    I booked two tickets ticket from Tirunelveli to Chennai through the SETC application on 09.08.2022, I followed all steps mentioned on the website while booking I made a UPI transaction, the transaction was successful and the amount was deducted from my account, but the ticket was not booked instead sorry message was popped up. I didn't get any mail or mobile confirmation for booking, I need a refund, I have attached my payment billing for your reference.
    +2 photos
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      P
      Pavan kumar sharma bhel trichy
      Aug 16, 2022
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      Bus number tn68n 1170 time 2PM at karur bus stand.I travelled from coimbature to trichy.At karur bus stand, I informed bus ticket collector that an emergency to go to urine 7 year son but he start bus can't wait only 2 minutes.He started bus correct time, after my wife and daughter crying in bus than he stopped bus out side bus stop.Than I and 7 year son running and caught the bus.my wife continuous crying but he close his ear.
      I more worried that time.this is more rubbishes for me.
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        R
        Ruba karthik
        Aug 16, 2022
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        I booked a ticket from trichy to chennai on yesterday (15/08/2022) tripcode of 2200TRICHEAB in the tnstc app. Amount Rs.685 is debited. But ticket booking is failed. My OB reference number is OB18237525. Please refund the amount.
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          N
          Nirmal J
          Aug 16, 2022
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          TNSTC bus time keepers at udumalpet busstand are not responding, and moreover no time keeper is in the office at all time. Kindly take appropriate action and make arrangements to come buses at udumalpet busstand regularly.
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            A
            Ajayreddy Gaddam
            Aug 15, 2022
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            Nellore to madhavaram chennai talking luggae mone for 20 kg 500 charge
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              K
              Karthickd602
              from Ramnathapuram, Tamil Nadu
              Aug 15, 2022
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              10.00 Am & 10.15 AM ramnad& ervadi bus is not comming in R.s.mangalam(Ramnad dist) bus stop we are going job. This problem have weekly two or three days comes and peoples are more struggle about this problem
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                A
                Abinaya28
                from Salem, Tamil Nadu
                Aug 15, 2022
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                Website: tnstc mobile app

                I book a ticket in tnstc mobile app, book ticket from chennai to salem(18/08/2022) ...amount debited from my bank... i didn't receive any confirmation mail or message ...and also i didn't receive a PNR no for my trip.

                trip code: 2145CHESALAB
                SEAT NO: 7W
                ROUT NO: 422AB
                JOURNEY DATE: 18/08/2022
                BOOKING DATE: 14/08/2022

                HERE, I ATTACTED MY TRANSACTION HISTORY
                +1 photos
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                  G
                  gokull
                  from Nagercoil, Tamil Nadu
                  Aug 15, 2022
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                  Sir i tried to book ticket from Nagercoil to chennai through upi but the amount was detected and error occurred.so
                  kindly refund my amount.
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    S
                    satish chandrapati
                    Aug 14, 2022
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                    Hi,
                    I was travelling from vellore to bangalore on (14/08/2022, 19:02 pm), bus stopped at krishnagiri for dinner, I went to have dinner, luggage kept in bus. But when I came back after dinner, bus was already left at 10pm from krishnagiri. I missed it and my luggage is also there in bus.
                    Bus number :TN23N2633

                    Now I am coming to hosur from krishnagiri, please help me in getting my luggage.

                    Things in laptop bag
                    1.house keys
                    2.Books
                    3.Clothes
                    4.spectacles
                    5.earphones
                    6.Blanket blue colour

                    My contact details
                    Name : chandrapati satish
                    Mobile: [protected]
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      S
                      surendar2430
                      Aug 14, 2022
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                      I booked ticket from chennai to kumbakonam in setc online portal . I made upi transaction . Money is debited from my account but ticket is not booked.I didnt get any mail for booking . I need refund, i have attached my payment billing for reference . My ref no:[protected]
                      +1 photos
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                        S
                        Safiyabegum
                        Aug 14, 2022
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                        From mathur chennai 68 there is no proper bus for center of city .there are only few buses are running continueously like 121 group, 64c. to reach the center of city its taking 3 buses hardly its too difficult for college student like me. So kindly arrange a bus to center of city like lic or thousands light or teynampet
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          N
                          Naveen S20
                          from Coimbatore, Tamil Nadu
                          Aug 14, 2022
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                          Address: 10/29a3, pandian street vivekanand Nagar THONDAMUTHUR Coimbatore 641109

                          Hello sir/madam, I booked a ticket from Coimbatore to Banglore through TNSTC mobile app on[protected], I made payment through debit card mode, the money was deducted but ticket was not confirmed. So I request you to refund my money as soon as possible. The details of the transaction is mentioned below.
                          DATE:[protected]
                          Transaction details:
                          ECOM - TNSTCLTD MUMBAI MHINN287168O-BDR[protected]

                          DEDUCTED AMOUNT: ₹870
                          +1 photos
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                            S
                            Sivaprasanth Babu
                            Aug 14, 2022
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                            I tried to book ticket from Trichy to Chennai on Aug 15 at 11.55pm i paid amount and my money was debited from my account but ticket not booked please resolve this soon
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              M
                              Meerafairoz
                              from Chennai, Tamil Nadu
                              Aug 14, 2022
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                              I traveled by govt bus from perungalathur to trichy on 14-aug. I paid money for ticket for travel. But the conductor forgot to give me the ticket. When asked for it, he says he had given me the ticket and I missed it. I checked n showed my bag fully that i didn't miss the ticket. He is saying if some one comes for checking tell them that i missed the ticket and not to blame him. Bus number is setc tn45n3631

                              I had completely lost peace of mind and travelling with full tension.
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                S
                                Sathishkumar Murugan
                                Aug 13, 2022
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                                Beloved transportation department,
                                We are living in a village chokkanchiyalpuram, Manur Taluk, Tirunelveli Dist-627951
                                The bus which is from sankarankovil-kayathar route running on daily basis morning 7.30am. But some days in a week the bus was not coming our village especially in weekends(looks like bus follows some other route) . So our village people who are going to hospitals, coaching claasses are facing inconvenience due to service absense.
                                So kindly request you take action against this and ensure the bus operating in our route daily.
                                Thanks
                                Murugan
                                on behalf of my village
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  M
                                  Mustafa Seyed
                                  from Porur, Tamil Nadu
                                  Aug 13, 2022
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                                  Resolved

                                  Address: Porur - 600116

                                  I've tried to book ticket for travel from Chennai to Keezhakarai on TNSTC android application and used upi for the payment of ₹590. The amount has been deduced from my bank account but the ticket booking was failed. I've tried this 2times. Both of the transaction was failure.
                                  This is the first time I'm facing issue with TNSTC e-ticket reservation. I don't know where is the problem, is it with app or their gateway Billdesk. I need your help and support to get refund as quickly as possible.

                                  OB Ref Number: OB18154575, Paid ₹590
                                  OB Ref Number: OB18156065, Paid ₹590
                                  +1 photos
                                  Aug 13, 2022
                                  Complaint marked as Resolved 
                                  As they have said in their rules and regulations that "incase the ticket was not booked but amount debited from the account, then the debited amount will be refunded in 7working days"
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    S
                                    Sivasankaran Mss
                                    from Kumbakonam, Tamil Nadu
                                    Aug 12, 2022
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                                    As a passengers we have facing the situation o[censored]navailability or the period of one bus to another bus arrival is longer after the time 10pm. So kindly provide the bus facilities frequently after 10pm.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      S
                                      szenthil
                                      from Cuddalore, Tamil Nadu
                                      Aug 12, 2022
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                                      I booked a ticket from Coimbatore to virudhachalam through the SETC website on 12.08.2022, I followed all steps mentioned on the website while booking I made a UPI transaction, the transaction was successful and the amount was deducted from my account, but the ticket was not booked instead sorry message was popped up. I didn't get any mail or mobile confirmation for booking, I need a refund, I have attached my payment billing for your reference.
                                      +1 photos
                                      Aug 16, 2022
                                      Complaint marked as Resolved 
                                      Refund received from TNSTC. Thank you!
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        A
                                        Ahamed Ashik
                                        from Tirunelveli, Tamil Nadu
                                        Aug 12, 2022
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                                        Hello, I have tried booked a ticket from Tirunelveli to Chennai for 15.08.2022 @ 21:45, trip code of bus is 2145TIUCHE . I have paid the money through UPI Payment (attached is the screenshot), money is debited from my account but ticket is not booked. Kindly refund my money ASAP. Thank You.
                                        +1 photos
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