Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I had tried booking a 22:30 ticket from BLR to CBE. I had completed the transaction, my money got debited. But, the ticket wasn't booked. I shall be needing my refund immediately.
UPI reference number:[protected]
Kindly look below for the payment details.

While booking ticket today (11/08/2022) through TNSTC app for travelling from Dindigul to Bangalore on 16th August 2022, while nearing the end of the process the cost of the ticket Rs. 530 had been debited and didn't receive any kind of ticket confirmation. So Kindly refund the money!

தருமபுரியில் இருந்து திருவண்ணாமலை செல்லும் சிறப்பு பேருந்து, (பேருந்து எண் TN 29 N 2732 )வழக்கமான பாதையில் செல்லவில்லை. பாதை மாற்றம் குறித்து பயணிகளிடம் பேருந்து ஒட்டுனரோ, நடத்துனரோ அறிவிக்கவும் இல்லை. இதனால் சுமார் 2 மணி நேர தாமதம்.மேலும் பேருந்தின் முன்புற விளக்கு பழுது என்று உத்தங்கரை டிப்போவில் சுமார் 1 மணி நேர காத்திருப்பு. இத்தகைய செயல் பயணிகளை மிகுந்த மனஉளைச்சலுக்கு ஆளாக்கியுள்ளது. இது பயணிகள் மீதான வன்முறையாகவே கருதுகிறேன்.

Without informing the passengers Dharmapuri to tiruvannamalai special bus (Bus no. TN29 N 2732) changed its route to reach destination. Due to this almost 2 hours delayed. If they informed priorly we would have changed our bus. And additionally 1 hour delayed in Uthangarai dippo for light repair(I have attached the video clip of this). Though the driver knew there is a fault in light, atleast he would have suggested the passengers to change bus. This kind of act is so ridiculous. We people have our own commitments. I request TN transport corporation to respect passengers.

Even on the peak time like around 5pm in evening, the buses are not running in time intervals, busno:51, route tambaram to velacherry,
And these buses are coming together like 3-4buses at a time which is completely use less

Dear sir/madam,
Trichy-tiruchendur bus no:mdu-459 . TN57N2491 . The conductor and the driver and staffs of bustand is not responding to the passengers and treating them irrespectively and they made some passengers to get out of the bus . I have taken this problem to you and hope I will get a positive responce . I this continues I would go to the court and take legal action with copy of this complaint .

Bus. No: T14 bus depot Thiruvallur, this bus timing in eve 4.30 but more times its goes on 4.00 pm some it goes on 5.30 but not goes on correct time and also main thing in bus depot person not answering properly he behaving rudely please take action lot peoples and school student affecting

Boarded my bus at mattuthavani bus stand at 9:15 pm it's madurai to sivagangai bus

It's reliance trends bag has some costly items

Please find my bag

Bus driver stops very far from bus stop. He isn't wait for passengers. Passengers run behind the bus but the driver didn't care. there are some old passengers are there.

Date: 10 August 2022
Bus name : Tuticorin to Mela chekkarakudi
Bus Time: 10.45
Bus stop name : employment office bus stop

Balance payment not return

Sir,
I tried to book a bus ticket from Madurai to Chennai in SETC Non AC Sleeper Seater bus Timings: 21:00 to to: 5:00am via Malligai. Seat no: 19. Date of travel: 21st Aug 2022. Date of booking: 8th Aug 2022. But ticket was not booked instead my money was debited from my account. So please refund me my money Rs.505 as soon as possible. Bus reference I'd: 2100MADCHENS

In Tiruvannamalai every weekend people's are facing lack of transport for chennai due to poor planning and coordination by the TNSTC team.

Every week people suffered a lot due to lack of transport...

Very Very Bad service...

I made a booking via the TNSTC android app on 06-Aug-2022. The booking failed, but the money was deducted. The details of the transaction are mentioned below.

UPI Transaction ID:[protected]
From: s**********@fbl
To: statetransportcorp.[protected]@hdfcbank
Amount: 740

Hi i booked a ticket on 07/08/2022 to Chennai to Bangalore bus on 15/08/2022 but amount got debited from account and ticket is not booked can you kindly check and refund my amount as soon as possible
OB REF NUMBER:OB18106275

Hi I have booked a ticket from Tirunelveli to Thanjavur for 07/08/2022, trip code of bus is 1930KAKVEA . I have paid the money through UPI Payment (attached is the screenshot), money is debited from my account but ticket is not booked. kindly refund my money ASAP. Thanks

Respected sir or madam
I am here to raise my concern against the rude behaviour of the driver and the conductor in not responding about the reaching time to the destination the bus is an express bye pass rider but the halts at every station the driver wants the time from Coimbatore to erode is only 1 hr 45 mins and 2 hours to the maximum. But this bus started by 6.45 from Coimbatore bus stand and now at present the time is 9.30 till now the bus has not reached erode. The driver response to this was that he was asked to drive in the same manner and this bus won't go faster if the passenger needs to travel fast in that case they should hire a separate vehicle the bus number is 3306. I need a justification about the time taken to travel from Coimbatore to erode.

Sir actually I am from kerala but now I'm a resident of salem.TNSTC bus are not stopping in the GODOWN BUS STOP salem. Today from morning I have shown hands for 3 busses, but no bus stopped in the busstop, busses are also with only few passengers. Drivers are very lazy. They are not seeing common man's problem. Today I went through Rapido bike and given 50 rupees for that, actually if I got the bus then the bus fare will be only Rs.7/-. I'm from a average family how come I meet these extra expenses?? Most people are below average, mostly they are using this TNSTC then how common people can believe in the govt. Mothers with children, students, labour's I have seen all people showing hands for the bus, but the drivers don't care about this.There is a lady with small flower shop sitting in that godown bus stop if you need evidence you can ask that lady. I am forwarding one mail to the respected Honable chief Minister also.please take appropriate action aganist this.

I have done ticket booking but amount debited and transaction failed, so please let me know when I will get the refund....

I booked a ticket today to travel from Thanjavur to Chennai on Aug 7 (10.15PM). I paid using UPI. Amount was debited but ticket was not booked. Status is showing as failed

TNSTC Anthiyur to Coimbatore bus travels via Gobichettipalayam, Nambiyur and Avinashi. The bus starts in Gobichettipalayam every day at 7:25 a.m. There are two buses which comes randomly day by day. Buses are in Green colour. The bus has a name செல்லப்பிள்ளை and ஜில்லு in the front. The bus goes normally. But once the bus reaches Neelambur and afterwards the conductor was shouted always saying 'Hurry up to get out of the bus there is no time' once bus stop reaches. The main issue is 'Bus is not stopped at the bus stop' . The passengers are get out of the bus while bus is running. They even stop the bus. They said they don't have time. This is very bad. The bus has enough time. They drives slowly (Good thing) but when comes to bus stop. They drive fastly. Some passenger are complained but no steps taken. This happen in Neelambur to Lakshmi mills. They said 'Do whatever you want'. I don't saw the bus name at the time. After I gathered the information and investigated who are all facing the problem.