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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 58

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H
Happy2 Share
Aug 12, 2022
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Address: Mandaiyur, chinna Sooriyur tiruchirappalli

This is to inform you that IIM Trichy does not have any bustop nearby, the nearest bustop has only one bus stopping after 1hr of interval, as students of national institute it is very difficult to reach City .

I would request you to please look into the matter at the earliest and provide more buses to stop at the IIM Trichy,
It would be better to have a bustop specifically for the college like other other adjacent universities have
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    007mathanraj
    Aug 12, 2022
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    I booked ticket from Chennai to bangalore through setc mobile app, i followed all steps mentioned in app while booking i make upi transaction, transaction successful but ticket is not booked in the app, i didn't get any mail or mobile conformation for booking, i need refund, i have attached my payment billing for your reference
    +1 photos
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      007mathanraj
      Aug 12, 2022
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      I booked ticket from Chennai to bangalore through setc mobile app, i followed all steps mentioned in app while booking i make upi transaction, transaction successful but ticket is not booked in the app, i didn't get any mail or mobile conformation for booking, i need refund, i have attached my payment billing for your reference.booking date 15/08/2022.
      +1 photos
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        A
        aravinth ulagaraj
        Aug 12, 2022
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        Address: Chennai

        I made transaction of rs.505 for sleeper non ac seater on[protected]. I made my payment through gpay upi platform. The amount got deducted from my account but after that site showed "Error! Please try again later". The transaction was successful in gpay. Kindly help me in providing a solution
        +1 photos
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          ajayrajan567
          Aug 12, 2022
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          On 12th August 2022 i tried booking a ticket through tnstc app for Bengaluru to Madurai 10 PM bus. After making the payment the app displayed some error and asked me to try again later. It seems to be a server issue and at the same time i got charged with the ticket fare of Rs 605. I have attached the screenshots of my bank transaction and also the error which i got on the app. I booked the ticket as guest user. Email-id used : [protected]@gmail.com
          +2 photos
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            K
            [email protected]
            Aug 12, 2022
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            Booked failed..but amount debited...not refund..kindly refund money..
            +1 photos
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
            Aug 12, 2022
            Updated by [email protected]             Kindly update regarding action
            Aug 12, 2022
            Updated by [email protected]             I booked ticket through setc mobile app, transaction successful but ticket is not booked in the app...i need refund, i have attached my payment billing for your reference..

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              B
              Bowmiya M S
              Aug 11, 2022
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              Hi

              Yesterday (Aug 10 2022) I booked ticket from Nagercoil to chennai in ULTRA DELUXE from tnstc site. Amount Rs.750 has been debited from my account two times(Total 1500rs) but ticket was not yet booked.
              TNSTC Reference Number : OB18148102 and OB18146759
              Please refund the amount to my account and please send me the acknowledgement to my mail id as soon as possible.
              +4 photos
              Aug 17, 2022
              Complaint marked as Resolved 
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                A
                Aditi Mahalakshmi
                Aug 11, 2022
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                I had tried booking a 22:30 ticket from BLR to CBE. I had completed the transaction, my money got debited. But, the ticket wasn't booked. I shall be needing my refund immediately.
                UPI reference number:[protected]
                Kindly look below for the payment details.
                +1 photos
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                  Nidhilan
                  Aug 11, 2022
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                  While booking ticket today (11/08/2022) through TNSTC app for travelling from Dindigul to Bangalore on 16th August 2022, while nearing the end of the process the cost of the ticket Rs. 530 had been debited and didn't receive any kind of ticket confirmation. So Kindly refund the money!
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    Harish Mano
                    Aug 11, 2022
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                    தருமபுரியில் இருந்து திருவண்ணாமலை செல்லும் சிறப்பு பேருந்து, (பேருந்து எண் TN 29 N 2732 )வழக்கமான பாதையில் செல்லவில்லை. பாதை மாற்றம் குறித்து பயணிகளிடம் பேருந்து ஒட்டுனரோ, நடத்துனரோ அறிவிக்கவும் இல்லை. இதனால் சுமார் 2 மணி நேர தாமதம்.மேலும் பேருந்தின் முன்புற விளக்கு பழுது என்று உத்தங்கரை டிப்போவில் சுமார் 1 மணி நேர காத்திருப்பு. இத்தகைய செயல் பயணிகளை மிகுந்த மனஉளைச்சலுக்கு ஆளாக்கியுள்ளது. இது பயணிகள் மீதான வன்முறையாகவே கருதுகிறேன்.
                    +1 photos
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                      P
                      Pavi2
                      from Dharmapuri, Tamil Nadu
                      Aug 11, 2022
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                      Without informing the passengers Dharmapuri to tiruvannamalai special bus (Bus no. TN29 N 2732) changed its route to reach destination. Due to this almost 2 hours delayed. If they informed priorly we would have changed our bus. And additionally 1 hour delayed in Uthangarai dippo for light repair(I have attached the video clip of this). Though the driver knew there is a fault in light, atleast he would have suggested the passengers to change bus. This kind of act is so ridiculous. We people have our own commitments. I request TN transport corporation to respect passengers.
                      +1 videos
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                        D
                        Dhiwakar N.R
                        Aug 11, 2022
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                        Even on the peak time like around 5pm in evening, the buses are not running in time intervals, busno:51, route tambaram to velacherry,
                        And these buses are coming together like 3-4buses at a time which is completely use less
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          K
                          KESAVA DEEPAK
                          Aug 11, 2022
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                          Address: MGR BUSTAND MATUTHAVANI , MADURAI

                          Dear sir/madam,
                          Trichy-tiruchendur bus no:mdu-459 . TN57N2491 . The conductor and the driver and staffs of bustand is not responding to the passengers and treating them irrespectively and they made some passengers to get out of the bus . I have taken this problem to you and hope I will get a positive responce . I this continues I would go to the court and take legal action with copy of this complaint .
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          Me too experienced the same thing on that bus...
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                          Take imidiate action on this
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                            G
                            Geetha sridharyathra
                            Aug 10, 2022
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                            Bus. No: T14 bus depot Thiruvallur, this bus timing in eve 4.30 but more times its goes on 4.00 pm some it goes on 5.30 but not goes on correct time and also main thing in bus depot person not answering properly he behaving rudely please take action lot peoples and school student affecting
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              H
                              Hemanth SM
                              Aug 10, 2022
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                              Address: Madurai

                              Boarded my bus at mattuthavani bus stand at 9:15 pm it's madurai to sivagangai bus

                              It's reliance trends bag has some costly items

                              Please find my bag
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                S
                                Selvam101
                                Aug 10, 2022
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                                Bus driver stops very far from bus stop. He isn't wait for passengers. Passengers run behind the bus but the driver didn't care. there are some old passengers are there.

                                Date: 10 August 2022
                                Bus name : Tuticorin to Mela chekkarakudi
                                Bus Time: 10.45
                                Bus stop name : employment office bus stop
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  D
                                  Dly_dremr
                                  from Paramakudi, Tamil Nadu
                                  Aug 9, 2022
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                                  Balance payment not return
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    T
                                    Thor Thiru
                                    Aug 9, 2022
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                                    Website: www.tnstc.in

                                    Sir,
                                    I tried to book a bus ticket from Madurai to Chennai in SETC Non AC Sleeper Seater bus Timings: 21:00 to to: 5:00am via Malligai. Seat no: 19. Date of travel: 21st Aug 2022. Date of booking: 8th Aug 2022. But ticket was not booked instead my money was debited from my account. So please refund me my money Rs.505 as soon as possible. Bus reference I'd: 2100MADCHENS
                                    +1 photos
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                                      V
                                      venkatesh ashokkumar
                                      Aug 8, 2022
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                                      In Tiruvannamalai every weekend people's are facing lack of transport for chennai due to poor planning and coordination by the TNSTC team.

                                      Every week people suffered a lot due to lack of transport...

                                      Very Very Bad service...
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        S
                                        siva.v
                                        from Coimbatore, Tamil Nadu
                                        Aug 7, 2022
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                                        Resolved

                                        Address: State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai - 600002.

                                        I made a booking via the TNSTC android app on 06-Aug-2022. The booking failed, but the money was deducted. The details of the transaction are mentioned below.

                                        UPI Transaction ID:[protected]
                                        From: s**********@fbl
                                        To: statetransportcorp.[protected]@hdfcbank
                                        Amount: 740
                                        +1 photos
                                        Aug 14, 2022
                                        Complaint marked as Resolved 
                                        After exchanging mails multiple times, I got the money credited to my bank account.
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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