Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

At the most important bus station in our town, buses do not stop at the bus station used by people for emergencies, even though the buses stop 100 meters ahead so I humbly ask the concerned authorities to take action.

Today[June 03, 2022] I had booked a ticket from chennai to Salem on 04 June 2022 (06:00; non AC sleeper) . Amount Rs. 580 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund. Ref no :[protected],
Regards Mani Bharathi K

I am waiting in a bus stop to go to townhall. i am almost waiting more than half an hour after that bus came, but bus is not stoped in a nagarajapuram stop (located at vedapatti, coimbatore)at 12.30pm on 3jun2022

I am tried to book bus tickets in TNSTC android app from Chennai to Dindugal 6seats time 20:30. made payement via UPI mode paytm amount 3220 amount debited from bank after entered app aain it showed txn failed try again.
HDFC Bank: Rs 3220.00 debited from a/c**9959 on 03-06-22 to VPA statetransportcorp.[protected]@hdfcbank(UPI Ref No[protected].
Kindly help me
mail: [protected]@gmail.com
mobile: [protected]

Bus frequency from mayiladuthurai to tiruvarur is very worst... only 2 buses available in between 5pm to 7pm for the whole 3 hours... excessive passengers are dumped in a bus... this will lead to spread of Corona and various diseases.. tamilnadu state transport corporation have to take necessary steps and should increase bus frequency...

I tried to book ticket from Chennai to kumbakonam amount debited but ticket not booked. I made two transactions per transaction 395. Two transactions also same issue. Please process the refund as soon as possible.
Details :
phone number : [protected]
Method of payment : Phonepe
Transaction 1:
Collect ID : HDF29E43D4FBA934303AA9C9F251D40BB9F
Transaction ID: T2206022038021127022210

Transaction 2 :
Collect ID: HDF71246CD91CA24F33A12AC934A150B893
Transaction ID: T2206022019508959178088

Transaction Date : 02/06/2022.

I tried to book bus ticket from Chennai to kumbakonam. Amount debited from my bank but ticket is not booked. I made 2 transactions 395 per transaction and that 2 transaction also same issue..please process the refund
Phone number:[protected]

Before last month May 8, I was booked for the ticket for setc, but network issue, ticket not confirmed, but amount was not refund, since there are 1 months ago, i try to call for toll free number, they are not pick my call, so kindly refund the amount of 400

Upi id:[protected]

journey:Thiruturaipoondi to chennai,

kindly check and update my refund amount,

Hi, I tried to book a ticket from Trichy to Madhurai in Non Ac Sleeper, which charged 490 rupees. Unfortunately cost deducted and ticket not booked. Need support to revert amount
Google transaction ID : CICAgOCHz9SNbg

Conductor C RAVI FOR THE BUS FROM TIRUPPUR OLD BUS STAND TO KOVILVALLI BUS STAND insisting to check hand bag and abused and misbehaved just to force me to get down from bus even my request to check bag if required he not allowed me to board on bus infront of so many passengers he was insulting me finally I got down from bus and brought this incident to booth inspector but instead taking correct action inspector was also supporting conductor C RAVI.it appeared that all are colluded and this incident is because ka lack of supervision of inspector so both conductor as well as inspector must be punished so that this incident not happen again.

Lack of service to the commuters that to setc bus with A/c and non A/C who have long destiny like Bangalore thought they have route via vellore and krishnagiri they are letting the passengers who travel to Bangalore alone and giving the excuses that we don't have enough seats and I have my own experience that we were searching for the busses from 11pm and finally we got into bus at 12.15pm. So please do consider or think about the commuters who are on the way to their native and so on to their work...
Thank you and I hope this would be considered.

Hi, I tried to book 2 tickets from Trichy to Chennai in Ac which charged 1005rupees. Unfortunately cost deducted and tickets not booked. Need support to revert amount

Attached the proof of payment for your reference and use

I, Mrs. Mousumi Maity, took a bus (no. TN 58 N 1581) bought 4 tickets of Rs. 17 each and gave Rs. 500 note to bus conductor and he has to return me Rs. 432 but he returned Rs. 412 and when I claimed Rs. 20 balance he refused to give back and told me slab language and told that he will kill me in that place and moment. Being an pregnant lady I pray for the enquiry of that matter and compulsory retirement of him immediately.

While going Arani- Tambaram . The travel started from Arani (Tiruvannamalai District ) around 6:00 AM . While coming Mamundur, bus is stopped and all of them waiting for more than 30mins. Then afterwards cheuyyar Dippo, bus again stopped 45mins. Alll the passanger got suffered a lot. They get not arrange any other buses too.

Respected Sir/Madam,
I'm a college student my classes are completed in 7.30 pm and I reached the ponnamalle bus depot there is no one there on it and booth also closes daily I'm waiting for bus more than 1.00- 1.30 hrs my home is Vellore so please take action and solve this issues is a humble request my side and lots of people's struggles this issues daily .

Bus no: TN45N4019 running between coimbatore (gandhipuram) to karur service, 8.00pm to 12.00pm, the driver and conducter is keeping full audio system sound loudly. So this giving serious nuisance to all old passengers traveling in bus. It should be avoided in bus as per government rules.
So please take necessary action immediately in all buses.
Otherwise we will publish this matter in media and newspaper..
Thank u..

Trichy - madurai internal stop busses not available from eve 7 o clock to next day morning and All busses after 7 o clk running only 1 to 1 route on UNTIME. So, passengers facing so much of struggles like example for wt melur people dropped in melur byepass road on mid time.some people are olders and young ladies to reach in the melur town when there no have any vachile facilities on that un time. So, kindly avoid to run the 1 to 1 route busses on UNtime... kindly resolve the issue and help the people

Date: 30/May/2022

Respected Sir/Madam,

I want to draw your kind attention to there is no frequent (Direct) bus service from Dharmapuri district to Bangalore on weekends particularly nite time 8.30 pm to 10 pm. The passengers face hardships since the buses are never punctual. The actual passengers sometimes have to wait for 1 hour together to catch the bus during the weekend. There were a lot of working people gents, ladies, children, aged people, and physically challenged who travel to Bangalore on weekends, and even on routes where there exists enough frequency of buses, the drivers and conductors are generally so careless.

Often, we see a variety of buses plying on the same route while at another time there is no bus for hours. Does it not present negligence of duty on the part of the drivers and conductors?

I, therefore request you to check out the matter. All Traffic Superintendents associated with Dharmapuri should be on their duty as well as book the erring staff members.

I am sure that you will take early making the bus service great for the public.

Thanking you,

Yours faithfully,
Jeeva G
+91 [protected]

I tried to book ticket from Sivakasi to Chennai for date 31/05/22 in route no 185UD. I mad payment via UPI with reference
UPI/DR/[protected]/STATE TR/HDFC/statetrans/TNSTC
Amount got deducted but ticket no booked. Kindly refund the amount Rs 585 asap

Conductor has allowed Excess manpower allowing and also they had with liquor .

They are all sitting inside the bus ground

Major families are travelling this bus .

How we can able to without fearing the travel

Bus No : * TNSTC * PNR:T35476092, DOJ:29/05/2022, Conductor Mobile No.: [protected], Vehicle No.: TN01AN2493. Route No: 736UD.Happy Journey. Click https://www.tnstc.in/SETCWeb/preFeedBack.do?PNR=T35476092 to share your experience. Download TNSTC Android App http://bit.ly/391KHPb