Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I booked an ticket from Chennai to Mayiladuthurai on 25 may 2022 at 12.37pm..amount will be deducted from my account but I am not able to get my ticket and the could not be refund.. please consider this complaint..thank you

My name is C Milan from Nagercoil. I have booked ticket from Velankanni to Nagercoil on 11-06-22. An amount of Rs 1700.00 is deducted from my account ticket not booked. Please arrange to refund the amount back to my account. Thankyou

Hello Team,

Myself Rejeesh K R boarded in bus number TN39N0245 on 04th June 2022 plying in route palakkad to tiruppur via Coimbatore.. my journey is from palakkad to Coimbatore (gandhipuram). I had a currency note of Rs500 which i took from ATM.. when I gave that note he said it's stained and cannot accept it.. I wasn't having any other cash with me.. Though the note is not much stained and I asked further as if it's taken from ATM and am helpless.. so in return he said this note can be considered only for Rs 350 if so you can give like that.. i requested if possible could you stop at any atm for 2mins so that i can encash.. He denied..and further again he was saying the same as 350rs can be considered and given ticket.. i said if so please provide a written statement of the same.. For that he started harrassing me and used unparliamentary words in front of other passengers as *Myru* .. I asked why are you talking such ..since am talking to you with all due respect, Then he directly put it on my head as i only spoke and he didn't say any.
Then i borrowed money from the nearby passenger and asked for ticket.. he took the cash and dindnt provide ticketand was abusing me continuously.
I said I have paid you please provide ticket and he was like *enna meratura and defamed me again as *nee enna theeviravadhiya* unna Ulla ukkara vechuduven pathuko like that..

Also he was blackmailing me like he will get admitted in GH stating I abused hum and will make me get into jail.

I checked for his name but he wasn't wearing any nameplate in his uniform.. Hence providing you the complete bus details and it's schedule..
I request you authorities to take severe diciplinary action against him and not let him treat passengers like this in future..

Hii mam

Iam sinduja from thirukalukundram (chengalpatt). Iam working near chengalpatt. On daily basis I travel from chengalpatt to Mahindra City in MTC bus.

Yesterday 3.5.2022 morning at 8.10 I reached chengalpatt bus stop and go near to some MTC bus stand near to dipo. I get inside bus on that time bus driver shoutt me to get down. I asked why ? Then he forcely told me to get down and he told bus will start at 8.30. I told no problem sir I sit here . He shouted * this is restroom or what you simply telling to sit here you go go.

After I asked why sir you speaking anonymous words but he continues shoutted I get down from bus. I told her to give complaint please come with me at spot but he told iam govt employee you not able to do anything.**again and again he used this bus not rest room**go out

Please mam take necessary action.

Bus No: TN01N9932, bus route j0066 chengalpatt to Tambaram, mtc 500.
And I reported to Tambaram depo transport incharge thamodharan sir he told me to call customer care. In customer care they not respond.

Thanks
P.sinduja
[protected]

Today morning came with my son he is 3 and half years old but the conductor received half ticket but I asked 5yrs above only charged half ticket in TNSTC rules he was using unparilmantory words.. I show your website page rules also..money is not a matter but he was using unwanted words..kindly instruct to spoke respect I'm also Govt servent

Hello sir/madam, i have booked my ticket from Tirunelveli to Chennai today at (4.00 am) i tried 2 times but my ticket is not been booked but my money is been debited from my account I am sharing the google transaction ID below

Name: Sri dharsan
Email id : [protected]@gmail.com
Phone number: [protected]

1st attempt google transaction id: CICAgODHuYWVVw
2nd attempt google transaction id: CICAgODHubXSAg

On the 1st attempt it debited around INR.1370 rupees and I tried again on the 2nd attempt it debited around INR.1370 rupees.
So total INR.2740 rupees have been debited from my account.

Please kindly do some action and make the process fast and debit the amount.

thank you

A female friend of mine was travelling from ernakulam to neyveli in tnstc bus since she called the number of the conductor for the pick point clarification they were rude and not responding properly and once she got on the bus they were arguing and using rude words for calling them through phone and till she reached her destination she was in a fear of getting in trouble, due to their behaviour she was in fear throughout the journey, this kind of behaviour towards passengers should be strictly notified and taken an action.
Bus no: TN01AN2953
Route no: 790NS
Date of travell : 30/05/2022

At the most important bus station in our town, buses do not stop at the bus station used by people for emergencies, even though the buses stop 100 meters ahead so I humbly ask the concerned authorities to take action.

Today[June 03, 2022] I had booked a ticket from chennai to Salem on 04 June 2022 (06:00; non AC sleeper) . Amount Rs. 580 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund. Ref no :[protected],
Regards Mani Bharathi K

I am waiting in a bus stop to go to townhall. i am almost waiting more than half an hour after that bus came, but bus is not stoped in a nagarajapuram stop (located at vedapatti, coimbatore)at 12.30pm on 3jun2022

I am tried to book bus tickets in TNSTC android app from Chennai to Dindugal 6seats time 20:30. made payement via UPI mode paytm amount 3220 amount debited from bank after entered app aain it showed txn failed try again.
HDFC Bank: Rs 3220.00 debited from a/c**9959 on 03-06-22 to VPA statetransportcorp.[protected]@hdfcbank(UPI Ref No[protected].
Kindly help me
mail: [protected]@gmail.com
mobile: [protected]

Bus frequency from mayiladuthurai to tiruvarur is very worst... only 2 buses available in between 5pm to 7pm for the whole 3 hours... excessive passengers are dumped in a bus... this will lead to spread of Corona and various diseases.. tamilnadu state transport corporation have to take necessary steps and should increase bus frequency...

I tried to book ticket from Chennai to kumbakonam amount debited but ticket not booked. I made two transactions per transaction 395. Two transactions also same issue. Please process the refund as soon as possible.
Details :
phone number : [protected]
Method of payment : Phonepe
Transaction 1:
Collect ID : HDF29E43D4FBA934303AA9C9F251D40BB9F
Transaction ID: T2206022038021127022210

Transaction 2 :
Collect ID: HDF71246CD91CA24F33A12AC934A150B893
Transaction ID: T2206022019508959178088

Transaction Date : 02/06/2022.

I tried to book bus ticket from Chennai to kumbakonam. Amount debited from my bank but ticket is not booked. I made 2 transactions 395 per transaction and that 2 transaction also same issue..please process the refund
Phone number:[protected]

Before last month May 8, I was booked for the ticket for setc, but network issue, ticket not confirmed, but amount was not refund, since there are 1 months ago, i try to call for toll free number, they are not pick my call, so kindly refund the amount of 400

Upi id:[protected]

journey:Thiruturaipoondi to chennai,

kindly check and update my refund amount,

Hi, I tried to book a ticket from Trichy to Madhurai in Non Ac Sleeper, which charged 490 rupees. Unfortunately cost deducted and ticket not booked. Need support to revert amount
Google transaction ID : CICAgOCHz9SNbg

Conductor C RAVI FOR THE BUS FROM TIRUPPUR OLD BUS STAND TO KOVILVALLI BUS STAND insisting to check hand bag and abused and misbehaved just to force me to get down from bus even my request to check bag if required he not allowed me to board on bus infront of so many passengers he was insulting me finally I got down from bus and brought this incident to booth inspector but instead taking correct action inspector was also supporting conductor C RAVI.it appeared that all are colluded and this incident is because ka lack of supervision of inspector so both conductor as well as inspector must be punished so that this incident not happen again.

Lack of service to the commuters that to setc bus with A/c and non A/C who have long destiny like Bangalore thought they have route via vellore and krishnagiri they are letting the passengers who travel to Bangalore alone and giving the excuses that we don't have enough seats and I have my own experience that we were searching for the busses from 11pm and finally we got into bus at 12.15pm. So please do consider or think about the commuters who are on the way to their native and so on to their work...
Thank you and I hope this would be considered.

Hi, I tried to book 2 tickets from Trichy to Chennai in Ac which charged 1005rupees. Unfortunately cost deducted and tickets not booked. Need support to revert amount

Attached the proof of payment for your reference and use

I, Mrs. Mousumi Maity, took a bus (no. TN 58 N 1581) bought 4 tickets of Rs. 17 each and gave Rs. 500 note to bus conductor and he has to return me Rs. 432 but he returned Rs. 412 and when I claimed Rs. 20 balance he refused to give back and told me slab language and told that he will kill me in that place and moment. Being an pregnant lady I pray for the enquiry of that matter and compulsory retirement of him immediately.