Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Dear sir/mam',
I work in a private organisation, an mnc named Atlas Export India Ltd. My company has provided me laptop for my official works and I regularly carry my laptop during my site visits to various places like salem, karur, cuddalore. Today I started to coimbatore from aravakurichi for official trip to coimbatore by tnstc bus, carrying my office laptop with me. I paid the usual ticket fare of rs.201 towards travel from trichy to salem and got the ticket.The bus conductor asked me to take ticket for luggage charges against carrying laptop which weighs less than 3 kgs, a dell latitude e6410 model. I refused that since I have been travelling carrying my office laptop for years. He showed me a rule book mentioning luggage charges for computer, monitor, keyboard n other accessories. I explained him clearly that the computer meant a desktop n not a laptop. He refused to accept without any reasons. This seriously undermines the purpose of laptops which we use for its portability.It raises questions on the improper understanding of the bus conductors and the revenue spent on educating and training them by the government. Requesting the concerned organisation to clarify and notify of any new rules imposed on luggage charges for carrying laptops

Amount debited but ticket not booked Today[protected] I had booked a ticket from Tirunelveli to Chennai on 17 Apr 2022 (non AC sleeper) . Amount Rs. 1020 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund Ref id:OB16718131
Thanks

Hi Sir/mdm, on 13/04/2022 I tried to book 3 tickets from Chennai to tirunelveli in tnstc. Amount Rs 2015 has been debited from my account but ticket was not booked, UPI:[protected] Please resolve the complain refund the amount as soon... Pls my mail id:[protected]@gmail.com

Hi, Today(April 12, 2022) I booked a ticket in setc app from Bengaluru to Salem in Ultra deluxe bus timing 17.00 on 13/4/2022.Amount Rs.345 has been debited from my account. But ticket was not booked. Please resolve this issue as soon as possible and refund the amount to my account.
Thanks and regards,
Akalya. P

Hello My name is Pavan and I tried booking tickets for Puducherry to Bengaluru for 16th April through TNSTC website today..
But after entering all the details and successful payment I got a message saying transaction failed and booking not confirmed.
So my amount is deducted now But the booking is not confirmed.. Please help me resolve this issue
I have included the screenshot of the payment done through Phonepe

I booked ticket through billdesk payment. Payment was successful but ticket not booked. Upi transactionid :[protected]
Google transaction id : CICAgOCD5vrwHw

Hi I booked a bus from Chidambaram to Chennai on 11/04/2022. I booked via UPI Id, money gets debited from my bank account and ticket Booking is Failed. I didn't get the refund of the money( transaction ID: T2204111056160340681757) amount is Rs.290. refund the money ASAP.

Bus is not stopping in my area for asking that driver is behaving rudly to me on the road. The mufsal bus is not stopping in qmy area thanakulam peripalayam highway Chennai 67

Dindigul district
Palani taluk

Town bus route: Palani to Vathagoundanvalasu

Time: 9.26PM
Date: April 11, 2022
Stopping: Thirunagar

I was waiting for the bus with my mother since 9 PM today.
This Palani to Vathagoundanvalasu town bus was crossed us.
We tried to stop the bus by waving the hands.
Yet the driver didn't notice that.
If there is no passenger for that stop, might be the driver didn't consider this stops.. No issues.

But a passenger was there to get down.
And the bus was stopped far away from the stop.

What will be the condition of the people who are waiting for that particular bus for a long time.

Also he argued with us that we were late and running for the bus.

If he stopped near the stopping, why we want to run after the bus..

I request the department to handle the issue and to warn the driver who was on duty at the above mentioned time.

Please let us know if we are women, don't we have any rights to travel at night time. Don't we come out of the home. Whether Tamilnadu becomes that must worst for women.

We are not asking for the protection.
Instead we are asking for the freedom to roam around the city without any objection and without any negative actions whenever we need.

Awaiting your reply..

Thanks in advance.

Team,

Went to Board a bus at Tiruppur Bus stand to Avinashi Bus Stand, bus route is Tiruppur to Kothagiri via Avinashi, Mettupalayam.

Conductor denied the boarding saying that Avinashi passengers are not allowed to board, which was so rude. Kindly take some action immediately.

Bus Number : TN 43 N 0752
Conductor Name: Murugan
Travel Date: April 11th 2022
Time of Boarding: 3.20pm

On7/4/2022, I tried to book 1tickets from rameswaram to madurai in SETC. Amount Rs.1050 has been debited from my account but ticket was not booked.Please resolve this complaint and refund the amount as soon as possible. TNSTC Mail Id;[protected]@gmail.com

Today i travel along with my kid and mom i ask driver front seats but reused and behave very rudely.. bus no. TN32N4639 CHENNAI TO KALLAKURICHI

Sir, I have lost my bag in bus . The bus was setc . I am pick the bus in perungalathur and taken a ticket to madurai . But in Villupuram I am going to restroom . That time bus is went away . Ticket charge is 440 rupees. Ticket no is for 400 rupees is42862. Ticket no for 40 rupees is23050. Please help to find my bag

On 09/4/2022, I tried to book 1 ticket from Coimbatore to puducherry in TNSTC. Amount Rs.450 has been debited from my account but ticket was not booked. Please resolve this complaint and refund the amount as soon as possible. Mail Id: [protected]@gmail.com
Regards,
Juris

Actually I got bus in silk board. Usually daily I'm travelling in bus from slik board to hosur in tamil Nadu bus only. However, this conductor is charging extra for this from Bangalore silk board to hosur, they should charge Rs. 60/- then y they are charging extra. When we are asking this with conductor, he s laughing.

Bus number -- TN30N1627
DATE - 8/04/2022

I am Suveetha VinothKumar working in an PSU Bank. This is to bring to your kind attention regarding the arrogant and inappropriate behaviour of Private Bus Drivers and Conductors. They are not allowing the passengers of general public to board into the Govt Buses which are 5-10 mins behind their schedule. Our TNSTC drivers/Conductors are insisting the passenger's to stand outside and wait untill the private buses are being started up from busstand. We the passengers from general public have every right to choose the bus which we want to travel in. Then why this is being allowed in Dindigul Busstand ? I request the respective authority to Kindly interrogate this matter and take necessary action to stop this behaviour of Private bus companies. This would help to a lot of senior citizens, pregnant women and everyone who wait for minimum ten to 20 mins to get into a Madurai 1 to 1 bus starting from DINDIGUL

Buses in uslampatti have no information about the Arrivals
It is causing a very big confusion

Ac not cooling, driver ac cooling mode high degree set 28

Give me change please
Bus number TN 45 N4075

The buses plying from Coimbatore to Tirupur, often skip stopping at the bus stops- Aravind Eye Hospital stop and KMCH stop, causing an inconvenience to the public. Kiindly look into the issue