Tata Cliq — non delivery

Hi.

I regret to write about the non delivery of my order of voltas ac.

It was purchased on 27th april 2018. And was shipped from kolkata to gandhinagar on 28th april.

Since last update it is lying on blue dart warehouse in aslali (Ahmedabad) from 3rd may

I have a doubt that either the shipment is damaged or misplaced.

Daily i am calling to your customer care number as well as bluedart.

But each time they are telling that it will be delivered today.

Now please note that you had failed to deliver the item within stipulated time hence refund my amount with in 3 days otherwise i will take legal action against your company.

Regards.

Naresh garg.

[protected].

[protected].

Email: garg. [protected]@gmail.com
Naresh garg
— forwarded message —
From: naresh garg 2018, 11:09
Subject: non delivery of order number[protected].
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Dear Naresh Garg,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear Naresh Garg,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Got 16 GB Samsung j7 valuing rs 9500/- instead of Samsung j7 32 gb valuing rs.13500/- on 6 June payment made through credit card requested for refund on same date sent them images and IMEI no, as per their requirement, but till date the company didn't respond.very much sorry to get this type of dealing with a Tata group of company

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