TATA Capital Complaints & Reviews

I had taken a personal loan from tata capital and settled the same in 2014. Ever since i had been following up with tata capital to update cibil correctly so that it does not show outstanding. I received email confirmation that it was correctly updated as settled. However, whilst analyzing a latest cibil report, this loan still showed a balance of 17 thousand rupees and querying why this discrepancies, they have come back with a fresh email that due to multiple penalties, now the due is some where around 49 thousand rupees!! There is no way i will ever accept this ridiculous conduct by tata (Who infact used unethical ways during the recovery process)... But i need people to be aware that this company is not the right one to go for loan. Tata capital, just for your better understanding, loan account number is 3232111...

I was offered a pl of 5 lakhs for 0% foreclosure charges. After 2 years when i am looking for foreclosure they are charging me for 5% penalty. Lots of calls to customer care and mails are going to deaf years. No use. They are charging me 20, 000 extra as penalty with my principle outstanding which they assured me 0% at the time of taking loan through a agent company

It is regarding my order no placed[protected] dated 11th oct 2017 in tata cliq, i ordered two red tape casual shoes in sales promotion offer period but they delivered only one shoes but actual i prefer that in second priority one, my first choice is not delivered and they are telling that the same stock is not available after waiting almost 15 days. Without any information they cancelled the same and i contact customer care they telling that your refund is processed and you will get the cash in your account. After two days i checked the same model in tata cliq the same model no is available. I request all you to pls think before you ordered any products through this site because they are cheating and their first priority is to display promotion offers but actual we can’t get the offer products.

In my a/c statement against my home loan account number 9380345, with tata capital housing finance, there is an amount of rs 13, 386 disbursed to builder on 7th july 2017 whereas neither i requested tata to disburse the same nor builder has received it.

Tata capital is also changing interest on it.

Once inquired, tata says it was adjustment with builder, but my concern is that if bank is showing it as principal amount disbursed, i should receive receipt from builder.

Bank is not getting it clear with builder

Dear team,

I have applied for personal loan through you in tata capital - application id[protected]. - on 30th october

The response from the bank is very slow, they initially confirmed that they will finish all the process and approve in two days, and it was upto this week,

Executive from tata capital called me and received all my personal informations and the documents, finally today they are calling me and informing (Demanding) that they can able to provide less the amount that i have asked, and saying sorry for the inconvenience.

Whatever my eligibility criteria, first my loan amount it was fixed by bank bazaar ream and the tata capital also accepted that, later after ten days - getting all my documents the credit team are demanding and said cant able to approve.

This is really worst way of response and totally a cheating work, of getting all my personal details and documents and simply saying sorry for the inconvenience.

First i want a quick response from any team and to delete all my documents from the bank bazaar and tata capital system database immediately, otherwise i will surely take this matter legally.

I am an ex employee of tata securities ltd a subsidiary of tata capital ltd with my employee code being 360290. Even though i have resigned in july 2011 the company has not settled my dues including my pf even 6 long years have passed by. I have continuously followed up with the hr but without any result. Please help in resolving my issue at the earliest. My pf no is mah/ban/44662/449

Hi,

I am amitkumar dhayade, working in tata technologies ltd., pune. I have transferred my existing home loan from pnbhfl to tata capital on 30th - aug-2017.

Tata capital has released 27, 29, 830.00 rs. Cheque on 1st-sept-2017 in their system.

But, i have received this 27, 29, 803rs amount cheque on 11-spt-2017.

Still the broken interest amount of 5555.00 rs for the period of 1-sept to 11-sept-2017 has been deducted by tata capital from my account.

I asked/mailed and called to customer care about my money refund. Zero response from tata capital.

Tata capital home loan account no – 10047720.

I request, please look into this case and resolve my issue.

Regards,
Amitkumar dhayade
+91-[protected]

I'm also a tata employee.
I had worst experience with tata capital.
I had filed 2 applications indeed for two wheeler loan.
Capital employees said that i would get a call back after taking gruesome amount of time in filling form via phone.
Forget call back not even a message had come.
Utter recklessness.
When i called back they only insist ed in making a fresh application.
I hope this forum might resolve my issue.
Will wait for couple of days
If no response will file application in some private bank.
My application number filed is[protected]
Other number is mep0141
Being in tatas i felt homely and applied for this loan at capital.
Else would have looked on hdfc
Pathetic response so far met from capital
No back end response for compliants too

Dear sir, i hv give the home loan and approved pmay benefit in my home loan account (Loan a/c no. 9676365). After all process completion nagpur branch people inform processing fees rs. 9500/- but pmay benefit without any charges govt give the us. Then why this processing fees charge by nagpur branch to me. Pl advice. I m personally visit to nagpur branch for this issue but mr. Manish was not inform properly. So pl advice me my cell no. [protected] & mail id pradeep. [protected]@rediffmail.com

With regards,
Pradeep shrirang

Dear sir/madam,

I have purchased 2 consumer products from croma on dated 3rd june 2014 and same is financed by tata capital financial service limited, due to some technical/accounting issues between croma & tata capital, they are continues debited to me for 3 consumer products since six month, after so many reminder/mails they refund to me paid excess amount.in between over six month discussion i have bounced 1-2 installment due to negligence & not taking any response by tata capital.

Finally without any fault by me i have paid to bouncing charges + interest charges to tata capital & as well as to my bank also.

Still the consumer bouncing cases is reflecting in my cibil, its effecting to my credit score to processing of home loan/credit card/personal loan etc.

Looking for your favorable reply to remove from cibil

Thanks & regards

Ramhari padhi
Mobile - [protected]

Dear sir

We made a request of forclosure letter for lap no 4914045 in the name of virgo health care pvt ltd on 16th of oct-17 then authorised signatory undermentioned sudhir singh visited your branch office of rajendra place new delhi on 18th oct-17 & made a request in writing but they showed their inability to furnish either of the documents then we made a call to helpline from their office on 18th itself i contacted your helpline twice and both the time asked them to change my email id as the id in your records was never our id and how you had it only you knows
Now again on 26th oct i made a request for updating email id in your records
Even in your mail dated 24 th oct*17 in ref to request no 3095753 you had asked no of details which were provided to you vide mail dated[protected] but unfortunately again i have received the same mail that request is not made from registered email id
Now 10 days have passed & we incurred a loss of rs 10000 with lot of anxiety, loss of time & hardship due to you
We seek your comments & compensation for the above mentioned losses or we shall be constrained to take remedial measures at the appropriate levels

For virgo health care pvt ltd
Sudhir singh
Authorised signatory

Sir/madam
I namita maharana, i order 10 october 2017 lenovo z2 plus (Order no[protected] price rs 7830.00 payment by credit card, i receive my order delivery courier agent 16 october 2017, i open the box but box is empty no mobile only one charger and one data cable receive, same day i am calling tatacliq.com customer care but say i pickup your item, but 10 days gone but not pickup yet, only showing order return has been initiated 17 oct 2017.
Kindly, help me to get refunr my money.

Thanks,
Namita maharana
Contact no:[protected]

Dear team
My name is S.V.Vamsee krishna i handed over the my property papers and salary slip handed over the to your excutive vinodh in the month of may 2017. I have received the verification called in the month of may 2017.

I have received the mail regarding login approved home loan sanction may 31 2017 . but the excutive told one applying another.so i not intrest take home loan.
so he was asked re process what i want do it.
i agree submit all documents second time in date july 2017. collect processing fee cheque 5900 in date[protected]

But till date loan process not complete. i have called vinodh asking the status for my housing loan he replied is in process.

I called several times to vinodh and his manager Bhaskar sir please returned all documents...

I purchase a hair straightener from tata cliq for rs. 399. It was on the companies website that we have easy replacement policies, and even there was an option that we can return it within 7 days. So i decided to return the product and also i filed the request the very next day when i noticed that there is heating problem in the product. But now they are not taking it back saying that the reason is not as per companies norms to return the product.
On insisting they are now asking me to return the product and they will decide later on after quality check whether to take back the product or not.

Hi,

I took the home loan from tata capital of rs 5, 00, 000. I already paid the processing fee in advance in the name of tata capital with cheque no 7 on 13-jul-2017 of rs 5750. They charged processing fee again at the time of disbursement of loan of rs 3000.

I requested the customer care (So many times) to refund the earlier paid processing fee of rs 5750. But they didn't refund the amount yet. I shared the bank statement and loan account statement where we can clearly see the amount deducted twice but yet they claim it was deducted only once.

The main culprit behind this issue is loan officer who forced me to pay the cheque of rs 5750 (In the name of tata capital) in advance even before the loan sanctioned or disbursed. I questioned him like why should i pay the processing fee in advance when loan amount is not yet disbursed and his reply was that is their rule.

Please help in getting the refund and take strict action against bank so that they wont do again such frauds for other customers.

Please find the loan details:

Account no : 10043362
Name : srinivas rao

Thanks,
Srinivas

Respected
Sir/madam
We have purchased a toyata innova & from our tata capital i have taken a loan from tata capital & i am ready to close the loan & we have excepted to pay all the charges but your officers from ghatkopar is talking very rudely like that the i request you to cancell my repo charges so your officer mr. Siddesh khonalkar collection manager was talking rudely that go to the high court & i m going to put your car on auction if you are ready to pay then also we will put your car on auction however if our financial instution also go in loss then also i will put your car on auction
Regards
Kishor solanki
[protected]

Tata cliq — regarding cancelling the order without customers approval

2 reviews
Ab abhishek bhaya on jan 27, 2017 submit a complaint
Hi,

I have placed the order on 10th oct 2017 and order id is[protected] and payment mode was credit card. First of all this order was not updated till 7 days from the date of purchase, when followed up with customer care they said they will keep it on priority and will get it dispatched soon. But again there was no update and when i checked order status one of the sub order got auto cancelled. When followed up again with customer care, they said that the product that i ordered are not available with the seller. Thogh have booked it in seconds when it was shown on their website.

So my concern are listed below in sequence :
1. If it's not available then why was it listed in the shopping list?
2. And if it is not available then why didn't i get update from customer service in max two days and why did i got the update only when i called customer care that too after 5 working days?

3. Why was order cancelled without asking me as i am the customer?

4. It didn't seems to me practical. Worst experience with tata cliq..

The conclusion is these guys wasted my whole time from ordering to waiting to follow up with customer and ended up with auto cancellation after 8 days with no single stuff in my hand giving silly reasons and ending up with just a sorry.

Don't try to fool customers, value their time and be truthful.

If you are brand then maintain your standards accordingly.

There should be penalty as this seems to me the case of cheating.

I have applied personal loan and it has been almost 13 days and still it's under process... And there is no urgency shown in processing.. It has been told to me that loan will be get processed and disperse the amount in 2 to 3 business days. I submitted all document online via portal https://www.tatacapital.com/personal-loans.htm

My application id - 3862584.

I have a personal loan running with tata capital with number tcfpl[protected].in the month of october as we had bank holiday on the first 2 days of this month my emi was bounced as my salary was delayed. Thus, on 9th october i received a call from your collection representative names mr. Sandeep kumar ([protected]) stating that he from tata capital and want to collect the bounced emi.

I would like to highlight that this person went to the address where i reside which was closed at that moment as i was in office. Thus, he went to my relative house which is few blocks away from my house (By asking neighbors) and asked about me instead of calling me first.

I would like to bring to you notice that this is really unethical approach and actionable approach against tata capital.

Coming back to the point, i met mr. Sandeep kumar in the evening and handed him inr 18000 cash in total and took the receipt attached. Later on 13th october again emi of inr 17518 was deducted from my account. Since then i am trying to reach out mr. Sandeep kumar but he is not receiving my phone and i am not getting any help from tata capital.

I am really saddened with this approach of tata capital and had to bear financial implication and loss due to this mistake. Even i had to pay extra amount several times to you and to the collection agent.

Please help me out and would appreciate if they can transfer me inr 17518 along with the additional cost which i have catered i. E. Inr 350 + inr 450 = inr 800 making it total inr 18318 to my account.

I have applied personal loan through tata capital in july17 application no :[protected]. They have rejected my loan as updated in risk profile as negative in credit and comment as "false income document and incorrect residence information.
While applied personal loan in another bank they have confirmed previous finance i. E. Tata capital updated as risk negative for me" so they declined my proposal.
My income proof doesnt have mistake and now i am bable to give correct address to tata capital for changing risk as possitive. But they are not accepting my request and not supporting or not providing resolution to change the risk as possitive. Without changing my risk as possitive i will not able go for any loan. But tata capital is not bouther about my risk. They simply we cant to another verfication for changing risk as possitive.

Its ceviorly affecting my personal life and giving mental stress because of this issue.

Required your support to change my risk as possitive with my correct supporting documents.

Regards,
J. Shanker
+91 [protected]
Shan. [protected]@yahoo.co.in