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TATA Capital Complaints & Reviews

2.9
Updated: Oct 24, 2025
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TATA Capital reviews & complaints page 33

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P
Priyankapalurmi
from Hyderabad, Telangana
Sep 13, 2018
Resolved
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Resolved

Address: Hyderabad, Telangana, 500032

Hi i got a call of cheque bounce against 21030600, no cheque or emi ecs was given against cdl 21030600.
On 13/09/2018 got call from collection team of t. C about cheque bounce.
Have availed cdl on tv 20498499 dated 16/05/2018. Was closed automatically after 3emi paid. Required action on this with detail investigation and fake charges updated in new ac
+6 photos
Nov 1, 2018
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
TATA Capital Customer Care's response
We regret the inconvenience caused. Request you to confirm the product your query is pertaining to along with your registered contact details. We have duly noted the query and our team will get in touch with you shortly.
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    D
    Durgalakshmi S
    from Chennai, Tamil Nadu
    Sep 10, 2018
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    Address: Chennai, Tamil Nadu

    I have taken 2 wheeler loan from tata capital in the month of april abd none of my emis were debited through ecs. I have registered complaint regarding this in ingram consumer helpline and still nothing has happened. Due to late payment fee for 5 months, my cibil score is gone down below 750 and my loan applications are rejected. I need this to be resolved and also i need compensation for no action taken.
    Loan a/c no : tcftw[protected] - consumer complaint number 817104
    TATA Capital customer support has been notified about the posted complaint.
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      D
      Durgalakshmi S
      from Chennai, Tamil Nadu
      Sep 10, 2018
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      Address: Chennai, Tamil Nadu

      I have given ecs nach form thrice even when availing loan and it was filled incorrect by their sales person and my ecs was not activated. I have given2 more forms and still its inactive. It is been my 5 th month emi and my cibil score is pulled below 750. I have even registered ingram consumer complaint regarding the same. Still no action is taken. I need ecs to be activated and compensation for losing my cibil score and rejections of loans because of that.
      TATA Capital customer support has been notified about the posted complaint.
      Sep 10, 2018
      Updated by Durgalakshmi S
      Loan A/C no : TCFTW[protected] - Consumer complaint number 817104
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        K
        Karthik civil
        from Chidambaram, Tamil Nadu
        Sep 5, 2018
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        Address: Mumbai City, Maharashtra, 636903
        Website: Gmail

        Tata group company send the my mail in your selected in tata group company your resume send me so i am send the resume after tata group company after registration fees for rs.900 payed for registration charge after your interview date and call letters send me tha tata group. I am payed 900registeration charge but no response this company this is fake or real no sir i am really poor family sir please refund tha money sir plzzz my number [protected] please contact me sir
        +1 photos
        TATA Capital customer support has been notified about the posted complaint.
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          A
          Anand` Yadav
          from Bahula, West Bengal
          Sep 5, 2018
          Resolved
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          Resolved

          Address: 700054

          This is anand yadav, i took home loan from tata capital in the month of july 2018 and facing the below issue. I raised these to customer care and nodal officer but did not get any positive response.

          1) the rate of interest on loan has been communicated initially as 8.45% with an approval to proceed however within a month the rate of interest increased to 8.65 % where as rbi did not increased there rates.

          2) the loan disbursement date was communicated with the sales person 20th july (Disbursed on 23rd july 2018) however they calculate the interest from 4th july onward.

          3) tata capital added an insurance on loan however i have not received any communication on that, neither on mail nor via sms. The request has been raised through customer care service.

          4) pradhan mantri aawas yojana was part of processing loan and been communicated that will be taken care by the team. I have not received any communication on that too. Later raised the same with customer care service team.

          Every time i send a mail to as per customer care escalation matrix a case number generated and that been closed without any proper resolution. I raised this to level 4 escalation but yet not received any positive response.
          Nov 3, 2018
          Complaint marked as Resolved 
          TATA Capital customer support has been notified about the posted complaint.
          Verified Support
          Oct 01, 2018
          TATA Capital Customer Care's response
          We regret the inconvenience caused. Request you to confirm the product your query is pertaining to along with your registered contact details. We have duly noted the query and our team will get in touch with you shortly.
          Verified Support
          Oct 03, 2018
          TATA Capital Customer Care's response
          We regret the inconvenience caused. Request you to confirm the product your query is pertaining to along with your registered contact details. We have duly noted the query and our team will get in touch with you shortly.
          Hello Team,

          Any update about the above request. I have not received any response from the team.

          I am looking forward for your help and support.

          Regards
          Anand Yadav
          Hello Team,

          Its mentioned in above that the team will connect with me but after a week of the response no one connect to me as well when I call to local branch they are not giving any positive response.

          I talked with Mr Punit Jain and Bichitra Basu but no positive response from them.

          Regards
          Anand
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            G
            gunjan.jain007
            from Ajmer, Rajasthan
            Sep 3, 2018
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            Address: Bhilwara, Rajasthan, 311001
            Website: tatacliq.com

            These people are just bunch of newcomers in the market of ecommerce, poor customer service and pathetic excuses.

            We have received package on 10th and placed a return request on 13th.
            Their website says electronics can be returned within 7 days. It does not says that we have to take so much pain just to get this thing returned!

            We should drag them to court!
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              S
              Subhend95159572
              from Sambalpur, Odisha
              Aug 31, 2018
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              Pathetic service. Starting from delivery to customer service. Delivery done after 2 days of scheduled date(which was anyway around 7 days from order date). Ordered a waffle maker and after using it realized it is sub standard product which doesn't make waffle properly even after waiting for 10 mins. Searched online and saw bad reviews about that product. Initiated return next day(very much within 7 days as per the policy mentioned in their website, in fact after 2 days of delivery). Got message that return is approved and it will be picked up next day. Next day their customer service called and said they can't return the product and I have to contact the manufacturer.

              Totally damaging the brand name of TATA. This business can't prosper when cheating customers like this. Will never shop again there. Writing this review so that other would be customers are aware of this fraudulent company.
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                S
                Sanjiv Maini
                from Basi, Punjab
                Aug 29, 2018
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                Address: Panchkula, Haryana, 134114

                Dear sir,
                I had ordered nokia 6.1 and cancelled it in evening as i was told by my relation in chandigarh on phone that they have already got it in the morning so i happen to cancel it in evening but i was told by cce's there that when it comes you can return it saying that you have cancelled it. He came once more in an attempt that i will take it and the courier boy is troubling me by phone calls or by coming to deliver nokia 6.1 which is already cancelled by me and i have ordered samsung galaxy j7 nxt black 32gb at rs 10, 469 and am waiting for it to arrive before 31st as i am not at home on next 2 days which already been told to the respective cce. Please order the courier person not to repeatedly call or come for nokia delivery because this might cause less purchase from tatacliq.
                Thank you
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                  M
                  Manashi Ghoshal
                  from Kolkata, West Bengal
                  Aug 27, 2018
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal
                  Website: www.tatacapital.com

                  I am rituparna ghoshal fromdum dum 1no airport. Iam brought some product. So 5 consumer loan is running now from tata capital. This is last month of complet this emi. But some excicutive is theret me and regularly came my house hamar me this payment is all clear as soon as possible. I am pay this before 31st aug, but they are not listen any word and theret me kidnap. They came tomorrow 9.00 pm. My mother is alone in house they are again haras. There name is prashanta halder [protected], prashanta excicutive cullecter money number is[protected], agency name the orion solution. Please do emidiat action. I am help less, do action emidiatly.
                  Sep 27, 2018
                  Complaint marked as Resolved 
                  TATA Capital customer support has been notified about the posted complaint.
                  Aug 27, 2018
                  Updated by Manashi Ghoshal
                  Sir I am Rituparna Ghoshal.Dum dum 1no airport is my location.Iam brought some product.So 5 consumer loan is running now from tata capital.This is last month of complet this emi.But some excicutive is theret me and regularly came my house hamar me this payment is all clear as soon as possible.I am pay this before 31st aug, but they are not listen any word and theret me kidnap.They came just now 9.00 pm.My mother is alone in house they are again haras.there name is prashanta halder [protected], prashanta excicutive cullecter money number is [protected].plese sir do emidiat action.I am help less, do action emidiatly.
                  Verified Support
                  Aug 27, 2018
                  TATA Capital Customer Care's response
                  We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
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                    S
                    Shivram Patil
                    from Anand, Gujarat
                    Aug 24, 2018
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra

                    Hello sir
                    I am SHIVRAM Patil taken loan fromTata capital March 2017. At the time of loan sanction told me 2.67 lakh PMAY subsidy . but I got only 143707/- PMAY subsidy.I am continuously taking follow up of TCHF branch manager of wakad pune. So please tell me When the remening amount will be paid? my loan account no. 9902169
                    Regards
                    Shivram Patil
                    Sep 27, 2018
                    Complaint marked as Resolved 
                    TATA Capital customer support has been notified about the posted complaint.
                    Aug 27, 2018
                    Updated by Shivram Patil
                    Tata capital

                    Aug 27, 2018
                    Updated by Shivram Patil
                    Ye apna advertised image dekh liya.
                    Verified Support
                    Aug 27, 2018
                    TATA Capital Customer Care's response
                    We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
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                      K
                      k finance
                      from Mumbai, Maharashtra
                      Aug 20, 2018
                      Report
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                      Address: 400701
                      Website: RM complaint

                      On mon, 06 aug 2018 04:24:37 +0530 "sanjeev kumar singh" wrote
                      level 3



                      Dear sir



                      Greeting of the day!



                      Pathetic response from below 2 level and are made only for show piece.

                      Please look in this matter as need revert from concern team asap.

                      Where is my document and why below 2 level not reverted yet. I will following what tata capital mentioned and i am not satisfied and if it still continue, i will raise this last level and also to nhb.



                      Regards



                      Sanjeev singh



                      K finance



                      [protected]











                      On tue, 10 jul 2018 18:38:08 +0530 "sanjeev kumar singh" wrote



                      level 2















                      Dear sir,







                      Greeting of the day!















                      As previously mail id was wrong, so re sending yesterday mail.















                      Regards







                      Sanneev singh







                      K finance







                      [protected]



















                      From: "sanjeev kumar singh"[protected]@rediffmail.com



                      Sent:tue, 10 jul 2018 05:37:41 +0530



                      To: [protected]@tatacapital.com



                      Cc: customerservice. [protected]@tatacapital.com



                      Subject: fw: rm complaint - shivpoojan/ghatkopar



                      Level 2















                      dear balakrishna kamath















                      greeting of the day!















                      this is bring kind notice that customer care service is pathatic and need to improve in tata capital, not puting customer service head in to,







                      because some were he is sole responsibe and team is showing what he project.







                      this i am saying bcz, customer her self complained to customer service about rm but







                      they said we cant do anything in this case. Customer complaint that rm is not picking up call for last 1 month and she is frightend where is her document, as customer care told her case is not showing in the system. Please visit ghatkolar branch but not helped her and also not given his supervisor no when customer asked. My question is that rm is lying for last 3 month to customer and to me (6 months) also for dsa?







                      i had given customer name and no in previous mail and you can enquire it on personal level and you will get the heat what this rm had done to customer and how he had ruined the face of tata capital.







                      i hope i will get revert this time else 2 more level is open.















                      reagrds







                      sanjeev singh







                      k finance







                      [protected]























                      note: forwarded message attached















                      — original message —















                      from: "sanjeev kumar singh"[protected]@rediffmail.com on thu, 28 jun 2018 17:31:37 +0530







                      to: [protected]@tatacapital.com







                      cc: [protected]@rediffmail.com







                      subject: rm complaint - shivpoojan/ghatkopar























                      level -1















                      dear team,















                      i am associated with bank for last 15 years and started my own dsa







                      name k finance in ghansoli (Navi mumbai) and my company is doing very







                      well.







                      i am in contact with your rm mr. Shivpoojan prajapat ([protected]) for







                      last 6 months who belongs to ghatkopar branch.







                      what i assume, being older age he is now, not able to manage







                      multiple task and he is not fit for this job. Here under mentioned







                      are my work requests which are not executed by your rm.















                      code generation :















                      1 in 6 months he is not able to generate dsa code due to his







                      lethargic approach. Previously he had tried to open code of my wife







                      after failing this, for last 3 months he is trying to open my code







                      in tata capital. I had given all document but till date i was not







                      aware what is status.















                      file given for login :-







                      2 i had given him case of ratna desai for home loan 3 months ago.







                      it took 3 months because customer office is in kalbadevi and he







                      wanted that customer will come and deliver the docs to him. He had







                      seen all document and told customer that this case will 100%happen







                      and asked for other docs, which customer did. From day one customer







                      is messaging me about his attitude of not picking or reverting calls







                      , now customer is so much irate and asking me his manager contact







                      number, as he never pick up phone or revert through sms to customer.







                      customer name: ratna desai







                      contact no : [protected]







                      i am giving customer details, just call her you will get all







                      information how he deals with customer and lied to them.















                      not giving supervisor no & wrong attitude







                      3 i had requested him three months back, please provide supervisor







                      number, as he is not able to pick or even not able to judge weather







                      any case will happen or not.







                      after so many followup and sms, one day i had sms that if he will







                      continue behaving like this i will escalate to tata capital. He







                      called me and said that do what ever i want, nothing happened to







                      him.







                      i accepted this challenge and now i will knock last door of justice.















                      just ask him where is my docs and if he says that there is any







                      rejection in my code than in what way he had informed to me. Why







                      customer is willing to do visit tata capital.















                      please arrange rm for me, who is dynamic and can have multitasking







                      skill.







                      i do not want this lazy guy for further business.















                      regards















                      sanjeev singh







                      k finance







                      [protected]

                      Note : i had paste mail where i had written letter to customer care to your md, but nothing happen, now i am planning to go court. Pathetic company.
                      TATA Capital customer support has been notified about the posted complaint.
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                        S
                        Suraj singj
                        from Suriapet, Telangana
                        Aug 10, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: New Delhi, Delhi, 110059
                        Website: [email protected]

                        My self suraj s/o ishwar singh r/o uttam nagar new delhi 59
                        I have purchased a eicher tractor 241for finances your company. My tractor instalment is 3rd of mounth because i am properly paid our instalment but your company employees all time my alternate no. Call him. I am all time repate your employ sir/mame please call me my real no. But your employees are very very cheap language talk to me and your company employees warning for me next time no never any finance for my company
                        Sep 13, 2018
                        Complaint marked as Resolved 
                        TATA Capital customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 13, 2018
                        TATA Capital Customer Care's response
                        We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
                        pathetic company and it should be closed with immediate effect.
                        I am suffering from last 6 months and what they had showed in Customer Grievance Redressal process is fake and its just show piece.
                        I had written their customer care to MD, but no body reverted, may be they are busy in fooling other customers.
                        I request all of you not to refer or take any services from TATA housing as they will take out your happiness.
                        NHB should take action against this company as they had taken guaranteed, non adhering company law and fooling Indian consumers.
                        Sanjeev Singh
                        Navi Mumbai
                        JUST SEE THE TATA CAPITAL LETHARGIC TEAM, WHERE COMPANY CUSTOMER CARE AND MD OR FROM LEVEL 1 TO LEVEL 3, NO BODY BOTHERED OR REVERTED !

                        On Mon, 06 Aug 2018 04:24:37 +0530 "sanjeev kumar singh" wrote
                        >Level 3
                        >

                        >
                        Dear Sir
                        >

                        >
                        Greeting of the day !
                        >

                        >
                        Pathetic response from below 2 level and are made only for show piece.
                        >
                        Please look in this matter as need revert from concern team ASAP.
                        >
                        where is my document and why below 2 level not reverted yet. I will following what Tata capital mentioned and i am not satisfied and if it still continue, i will raise this last level and also to NHB.
                        >

                        >
                        Regards
                        >

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                        Sanjeev Singh
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                        >
                        K finance
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                        >
                        [protected]
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                        On Tue, 10 Jul 2018 18:38:08 +0530 "sanjeev kumar singh" wrote
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                        Dear sir,
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                        greeting of the day !
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                        As previously mail id was wrong, so re sending yesterday mail .
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                        Regards
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                        Sanneev Singh
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                        K finance
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                        [protected]
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                        From: "sanjeev kumar singh"[protected]@rediffmail.com
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                        Sent:Tue, 10 Jul 2018 05:37:41 +0530
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                        To: [protected]@tatacapital.com
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                        Cc: customerservice.[protected]@tatacapital.com
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                        Subject: Fw: RM complaint - shivpoojan/ghatkopar
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                        Level 2
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                        >Dear Balakrishna kamath
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                        >Greeting of the day !
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                        >This is bring kind notice that customer care service is pathatic and need to improve in tata capital, not puting customer service head in TO,
                        >
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                        >because some were he is sole responsibe and team is showing what he project.
                        >
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                        > This i am saying bcz, customer her self complained to customer service about RM but
                        >
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                        >They said we cant do anything in this case. Customer complaint that RM is not picking up call for last 1 month and she is frightend where is her document, as customer care told her case is not showing in the system. Please visit ghatkolar branch but not helped her and also not given his supervisor no when customer asked. My question is that RM is lying for last 3 month to customer and to me ( 6 months) also for Dsa ?
                        >
                        >
                        >
                        >
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                        >i had given customer name and no in previous mail and you can enquire it on personal level and you will get the heat what this RM had done to customer and how he had ruined the face of tata capital .
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                        >I hope i will get revert this time else 2 more level is open.
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                        >Reagrds
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                        >Sanjeev singh
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                        >K finance
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                        >[protected]
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                        >Note: Forwarded message attached
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                        >-- Original Message --
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                        >From: "sanjeev kumar singh"[protected]@rediffmail.com on Thu, 28 Jun 2018 17:31:37 +0530
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                        >To: [protected]@tatacapital.com
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                        >Cc: [protected]@rediffmail.com
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                        >Subject: RM complaint - shivpoojan/ghatkopar
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                        > LEVEL -1
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                        > Dear team,
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                        > i am associated with Bank for last 15 years and started my own DSA
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                        > name K finance in Ghansoli(Navi Mumbai) and my company is doing very
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                        > well.
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                        > I am in contact with your RM Mr. Shivpoojan Prajapat( [protected]) for
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                        > last 6 months who belongs to Ghatkopar branch.
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                        > what i assume, being older age he is now, not able to manage
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                        > multiple task and he is not fit for this job. here under mentioned
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                        > are my work requests which are not executed by your RM.
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                        > CODE GENERATION :
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                        > 1 > in 6 months he is not able to generate DSA code due to his
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                        > lethargic approach. previously he had tried to open code of my wife
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                        > after failing this, for last 3 months he is trying to open my code
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                        > in Tata capital. i had given all document but till date i was not
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                        > aware what is status.
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                        > FILE Given for login :-
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                        > 2 > I had given him case of Ratna Desai for Home loan 3 months ago.
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                        > it took 3 months because customer office is in kalbadevi and he
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                        > wanted that customer will come and deliver the docs to him. he had
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                        > seen all document and told customer that this case will 100%happen
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                        > and asked for other docs, which customer did. from day one customer
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                        > is messaging me about his attitude of not picking or reverting calls
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                        >, now customer is so much irate and asking me his manager contact
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                        > Customer Name: Ratna Desai
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                        > contact no : [protected]
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                        > I am giving customer details, just call her you will get all
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                        > information how he deals with customer and lied to them.
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                        > Not giving Supervisor no & wrong attitude
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                        > 3> i had requested him three months back, please provide supervisor
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                        > number, as he is not able to pick or even not able to judge weather
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                        > any case will happen or not.
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                        > after so many followup and sms, one day i had sms that if he will
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                        > continue behaving like this i will escalate to TATA CAPITAL. he
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                        > called me and said that do what ever i want, nothing happened to
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                        > him.
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                        > i accepted this challenge and now i will knock last door of justice.
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                        > Just ask him where is my docs and if he says that there is any
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                        > rejection in my code than in what way he had informed to me. why
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                        > customer is willing to do visit Tata capital.
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                        > Please arrange RM for me, who is dynamic and can have multitasking
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                        > skill.
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                        > i do not want this lazy guy for further business.
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                        > Regards
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                        > Sanjeev Singh
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                        > K finance
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                        > [protected]
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                          H
                          himanshu_22
                          from Delhi, Delhi
                          Aug 8, 2018
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                          Address: New Delhi, Delhi
                          Website: Tata Cliq

                          I have order a sling bag from tata cliq app after that the amount i have to give is rs.248 but they have deducted 448 from my bank account when i do complaint of this then they told me that i will get refund within 2-3 days but now it 10 days above but yet not recieved amount. Now when i am calling them then also they say wait for 2-3 days their answer is always 2-3 days and they do not work on it at all.

                          The worst service ever i have recieved from any online shooping app.
                          If they cannot do any thing then tell me the refund cannot be done then i will prefer another action.
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                            J
                            jamuna singh Shilpa
                            from Hyderabad, Telangana
                            Aug 7, 2018
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                            I didn't get my refund

                            Address: 500045

                            I have returned 2 products and i din't get any response from them. everytime i call they say it will be done. it sis high time. Please ensure i get my refund asap.

                            I might have called the customer care more than 100 times, i am literally frustrated that's the reason i approached this forum for the help.

                            Appreciate if i could get this resolved please.

                            Order No's
                            1.[protected]
                            2.[protected]...
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                            Y
                            yogeshshah1955
                            from Vadodara, Gujarat
                            Aug 4, 2018
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                            Address: Vadodara, Gujarat, 390018
                            Website: www.tatacliq.com

                            We have order ifb dryer and it’s order no:[protected]Date: 22/07/2018), the delivered product is damaged and it was noticed during ifb technician came to installation. Tatacliq supplied product has broken drum and damaged from bottom side,, ifb technician has given ticket no/report no of your damage product and it is [protected] (Name: mr. Noman kadri) i have also attached pictures of the damage product as per your customer care has guided.
                            We have also requested online for return and refund and it was schedul on1st aug after 4 days tatacliq customer support person answer that we have escalared the issue (They have told each and every time when we call)

                            I think our tata is bluffing with the customers buy send faulty and demaged products.
                            +4 photos
                            Aug 07, 2018
                            Updated by yogeshshah1955
                            After 7 working days of complain tatacliq customer service support is just saying that we are working on your return request(damaged product sent by the tatacliq), as we are taking updates each and every day by calling them on their ph no :[protected], they are just avoiding to replace and passing our time limits of 15 days duration for the return(as per tatacliq's own's policy on website).

                            Please take note and filed complain.
                            Aug 07, 2018
                            Updated by yogeshshah1955
                            I think tatacliq is making money by sending faulty and damage product to customer. People must needs to be aware from tatacliq, any one can also see the other customer review from online.
                            Aug 09, 2018
                            Updated by yogeshshah1955
                            IFB(Well reputed Appliance Brand) and TATA(India's largest and reputed company) selling faulty and damage product to the Indian customers by online site TATACLIQ

                            Dear Sir/Madam,

                            We are unable to see your contatc details whcih are provided on bill copy. Please share your contact number or your customer ID so that we can contact you. Aternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

                            Regards,
                            IFB Appliances
                            yogeshshah1955's [Complaint's author] reply, Aug 7, 2018
                            We have write 4-5 emails for the same complain, I am fade-up by reminding at your call center each day to the our online seller tatacliq, your local service center has delined to replace it. for your reference IFB technician has given ticket no/report no of your damage product and it is 2001176965 (Name: Mr.Noman kadri )
                            Dear Sir/Madam,

                            Since you have processed for returning product to tatacliq, we are cancelling complaint.

                            Regards,
                            IFB Appliances
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                              R
                              Rohit kashyap1
                              from Delhi, Delhi
                              Aug 2, 2018
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                              Address: 110023

                              I have purchased 4 product through Tata Cliq & I returned 3 of them. Just because all product are fake.
                              Currently i ordered Nokia 8 on 19/7/2018 & delivered on 24/07/2018. when i opened this with onboxing video, there have too many scratches on screen.
                              when i placed return request on same day 24/07/2018 & i send all proof to concern department through mail (electronics.[protected]@tatacliq.com). they approve return request on 28/07/2018, but still they not picked my phone & told me wait we will update you shortly.

                              In tata cliq return policy they mentioned we returned order within 7 days.
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                                D
                                Darshan Paladiya
                                from Surat, Gujarat
                                Aug 2, 2018
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                                Address: 395004

                                I have bought luna blu by westside black wedge sandals with order no.[protected] and it was delivered to me on time, but, due to size issue i have to return it by my own through courier company. The product was delivered to seller name trent india pvt. Ltd. And inspite of product has delivered i did'nt got my refund. The return or exchange services are very poor. Please help me with my refund as soon as possible.
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                                  S
                                  Saritha Chitta
                                  from Hyderabad, Telangana
                                  Aug 1, 2018
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                                  Address: Hyderabad, Telangana, 500015
                                  Website: Tata Cliq

                                  I have purchased 9 kurtis from tata cliq on june 30 as the sale started. It was online payment. Next day i purchased zudio products and paid online. After 11 days j got a message that zudio order got cancelled n refund has been initiated. When asked no one had proper reason. From then i started calling customer support everyday to check on the status of kurtis. There was no response from them. They always promise a call but never call. No one here is willing to support. Customer support staff is pathetic.

                                  I sent an email to their support team which was considered to be there highest esacaltion point. But sadly even they are pathetic. After one month i get reply saying my order has been cancelled and refund will be initiated

                                  I'm so frustrated with this team. No one is bothered to help. They don't even care to reply to emails. I have no idea where else i can complaint
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                                    S
                                    Seema Gupta
                                    from Mumbai, Maharashtra
                                    Jul 27, 2018
                                    Resolved
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                                    Resolved

                                    Address: Gondia, Maharashtra
                                    Website: www.tatacapitalhfl.com

                                    Dear concerned authorities,

                                    I have taken a home loan and sales people were about to fill my pmay application, after 2 month also it has not been done. And the sales people are telling me pmay application is chargeable, and a fees of around 50000 is required, i have double checked with other companies senior legal and credit official, this benefit is not chargeable through govt or any financial institution offering loan, as this is a benefit given by government.

                                    Next i am about to report to the seniors of pmay and the hrd minister about this false practice

                                    My contact details
                                    [protected]
                                    Email id [protected]@gmail.com
                                    Aug 30, 2018
                                    Complaint marked as Resolved 
                                    TATA Capital customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 30, 2018
                                    TATA Capital Customer Care's response
                                    We have duly noted the query and our team will get in touch with you shortly.
                                    I have taken loan for my two wheeler in July month the monthly payment of two wheeler has been deducted thrice (twice by the bank n once given cash in hand) from my account in this month I have attached the receipt of the payment given n the deduction msg of the bank so I request u to take the action as soon as possible...

                                    tata capital - tata capital is charging me 50000 to apply for pmay - which is a govt free subsidy - Comment #3170533 - Image #0
                                    tata capital - tata capital is charging me 50000 to apply for pmay - which is a govt free subsidy - Comment #3170533 - Image #1
                                    tata capital - tata capital is charging me 50000 to apply for pmay - which is a govt free subsidy - Comment #3170533 - Image #2
                                    tata capital - tata capital is charging me 50000 to apply for pmay - which is a govt free subsidy - Comment #3170533 - Image #3
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                                      S
                                      SeemaGupta12
                                      from Mumbai, Maharashtra
                                      Jul 26, 2018
                                      Resolved
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                                      Resolved

                                      Address: Gondia, Maharashtra
                                      Website: www.tatacapital.com/home-loans.htm

                                      Dear concerned authorities,

                                      I have taken a home loan and sales people were about to fill my pmay application, after 2 month also it has not been done. And the sales people are telling me pmay application is chargeable, and a fees of around 50000 is required, i have double checked with other companies senior legal and credit official, this benefit is not chargeable through govt or any financial institution offering loan, as this is a benefit given by government.

                                      Next i am about to report to the seniors of pmay and the hrd minister about this false practice.
                                      Aug 27, 2018
                                      Complaint marked as Resolved 
                                      TATA Capital customer support has been notified about the posted complaint.
                                      Jul 26, 2018
                                      Updated by SeemaGupta12
                                      please note :- I have all the Supportive Documents of these communications by Tata Capital
                                      Verified Support
                                      Jul 27, 2018
                                      TATA Capital Customer Care's response
                                      We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
                                      Mobile number [protected]
                                      Email ID [protected]@starsolution.co.in
                                      I have taken loan for my two wheeler in July month the monthly payment of two wheeler has been deducted thrice (twice by the bank n once given cash in hand) from my account in this month I have attached the receipt of the payment given n the deduction msg of the bank so I request u to take the action as soon as possible..

                                      tata capital is charging me 50000 to apply for pmay - which is a govt free subsidy - Comment #3170535 - Image #0
                                      tata capital is charging me 50000 to apply for pmay - which is a govt free subsidy - Comment #3170535 - Image #1
                                      tata capital is charging me 50000 to apply for pmay - which is a govt free subsidy - Comment #3170535 - Image #2
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