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TATA Capital Complaints & Reviews

2.9
Updated: Dec 31, 2025
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TATA Capital reviews & complaints page 33

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S
saleemam77
from Hyderabad, Telangana
Sep 25, 2018
Resolved
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Resolved

Address: Hyderabad, Telangana, 500089

Sir / Madam,
Greetings for the Day!
I have PL with Tata Capital and wanted to close my loan this month.In this regards I have requested for foreclosures of my personal loan and asked for statement, sent an email on 18/09/18. Unfortunately I have not received any letter till now. I need it today, when I am calling to call centre, there is no proper response. Please send the statement immediately, else I have to escalate this issue with nodal officer.
Regards
Saleem
Nov 4, 2018
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2018
TATA Capital Customer Care's response
We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
Verified Support
Oct 04, 2018
TATA Capital Customer Care's response
We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
3 month se balance extra Katta h kiyo
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    M
    Mack18
    from Maler Kotla, Punjab
    Sep 13, 2018
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    Please don't ever buy any thing from tata cliq app or web site or any other way. They are selling fraud only, once you bought any product from then 99% you will get damaged/ low quality/ used product and then don't expect any return or refund of money from them. Check all web site/ app of tata cliq you don't find any product review/ user review option, because they know well the people will bang them in reviews. As well there is no refund or return options actually options are there but they only guide to nothing. So friends don't buy any product from them. I bought washing machine from them and i got damaged, dented machine really crab, so beware don't waste your time any money on them.
    Please don't ever buy any thing from Tata Cliq app or web site or any other way. They are selling fraud only, once you bought any product from then 99% you will get damaged/ low quality/ used product and then don't expect any return or refund of money from them. Check all web site/ app of Tata Cliq you don't find any product review/ user review option, because they know well the people will bang them in reviews. As well there is no refund or return options actually options are there but they only guide to nothing. So friends don't buy any product from them. I bought washing machine from them and I got damaged, dented machine really crab, so beware don't waste your time any money on them.
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      S
      Shashankpaliwal
      from Patiala, Punjab
      Sep 13, 2018
      Resolved
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      Resolved

      Address: Gurgaon, Haryana, 122002

      Hi,

      I brought a loan from Tata capital more then 2 years before and I am always paying my all EMI on time but this month I am not available in the Delhi and for some family issue I am not able to my current month EMI on time.

      For some family and Office issues I am out of time right now.

      Daily basis I got 4 to 5 calls on different different numbers and I let everyone knows that I will pay my EMI with all the charges on next week while I reach delhi. I know its your procedure and they employee need to call me regarding the EMI.

      Today I received a call one of your lady employee with [protected]. I asked her how many times i will explain for my condition and I will pay the EMI next month or there are any there where i can give my written conformation regarding my payment date.

      Then she talk to me on very worst way. She told me "Tum muzhe jante ho kis se tum baat kar rahe ho. EMI dene ke tho rupees hai nahi legal chali gyi tho rupees kaha se laayega bhikari. Tu dek ab mai tere sath kya karti ho."

      Please let me know this is the way to talk your customer who have more then two years old relationship with Tata Capital.

      I have recording system in my mobile and for this talk I can also take some step against her.

      I would like to request you please take some action against her otherwise I need to take step from my side.

      Thanks,
      Shashank kumar paliwal
      [protected]
      Nov 1, 2018
      Complaint marked as Resolved 
      TATA Capital customer support has been notified about the posted complaint.
      Verified Support
      Oct 01, 2018
      TATA Capital Customer Care's response
      We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
      If an employee didnt recive salary on time how can he work with enthusiasum, either he loose his confidence, please sir pay attention on employee salary, it creates a bad impression in the minds of employees
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        P
        Priyankapalurmi
        from Hyderabad, Telangana
        Sep 13, 2018
        Resolved
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        Resolved

        Address: Hyderabad, Telangana, 500032

        Hi i got a call of cheque bounce against 21030600, no cheque or emi ecs was given against cdl 21030600.
        On 13/09/2018 got call from collection team of t. C about cheque bounce.
        Have availed cdl on tv 20498499 dated 16/05/2018. Was closed automatically after 3emi paid. Required action on this with detail investigation and fake charges updated in new ac
        Nov 1, 2018
        Complaint marked as Resolved 
        TATA Capital customer support has been notified about the posted complaint.
        Verified Support
        Oct 01, 2018
        TATA Capital Customer Care's response
        We regret the inconvenience caused. Request you to confirm the product your query is pertaining to along with your registered contact details. We have duly noted the query and our team will get in touch with you shortly.
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          D
          Durgalakshmi S
          from Chennai, Tamil Nadu
          Sep 10, 2018
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          Address: Chennai, Tamil Nadu

          I have taken 2 wheeler loan from tata capital in the month of april abd none of my emis were debited through ecs. I have registered complaint regarding this in ingram consumer helpline and still nothing has happened. Due to late payment fee for 5 months, my cibil score is gone down below 750 and my loan applications are rejected. I need this to be resolved and also i need compensation for no action taken.
          Loan a/c no : tcftw[protected] - consumer complaint number 817104
          TATA Capital customer support has been notified about the posted complaint.
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            D
            Durgalakshmi S
            from Chennai, Tamil Nadu
            Sep 10, 2018
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            Address: Chennai, Tamil Nadu

            I have given ecs nach form thrice even when availing loan and it was filled incorrect by their sales person and my ecs was not activated. I have given2 more forms and still its inactive. It is been my 5 th month emi and my cibil score is pulled below 750. I have even registered ingram consumer complaint regarding the same. Still no action is taken. I need ecs to be activated and compensation for losing my cibil score and rejections of loans because of that.
            TATA Capital customer support has been notified about the posted complaint.
            Sep 10, 2018
            Updated by Durgalakshmi S
            Loan A/C no : TCFTW[protected] - Consumer complaint number 817104
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              K
              Karthik civil
              from Chidambaram, Tamil Nadu
              Sep 5, 2018
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              Address: Mumbai City, Maharashtra, 636903
              Website: Gmail

              Tata group company send the my mail in your selected in tata group company your resume send me so i am send the resume after tata group company after registration fees for rs.900 payed for registration charge after your interview date and call letters send me tha tata group. I am payed 900registeration charge but no response this company this is fake or real no sir i am really poor family sir please refund tha money sir plzzz my number [protected] please contact me sir
              TATA Capital customer support has been notified about the posted complaint.
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                A
                Anand` Yadav
                from Bahula, West Bengal
                Sep 5, 2018
                Resolved
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                Resolved

                Address: 700054

                This is anand yadav, i took home loan from tata capital in the month of july 2018 and facing the below issue. I raised these to customer care and nodal officer but did not get any positive response.

                1) the rate of interest on loan has been communicated initially as 8.45% with an approval to proceed however within a month the rate of interest increased to 8.65 % where as rbi did not increased there rates.

                2) the loan disbursement date was communicated with the sales person 20th july (Disbursed on 23rd july 2018) however they calculate the interest from 4th july onward.

                3) tata capital added an insurance on loan however i have not received any communication on that, neither on mail nor via sms. The request has been raised through customer care service.

                4) pradhan mantri aawas yojana was part of processing loan and been communicated that will be taken care by the team. I have not received any communication on that too. Later raised the same with customer care service team.

                Every time i send a mail to as per customer care escalation matrix a case number generated and that been closed without any proper resolution. I raised this to level 4 escalation but yet not received any positive response.
                Nov 3, 2018
                Complaint marked as Resolved 
                TATA Capital customer support has been notified about the posted complaint.
                Verified Support
                Oct 01, 2018
                TATA Capital Customer Care's response
                We regret the inconvenience caused. Request you to confirm the product your query is pertaining to along with your registered contact details. We have duly noted the query and our team will get in touch with you shortly.
                Verified Support
                Oct 03, 2018
                TATA Capital Customer Care's response
                We regret the inconvenience caused. Request you to confirm the product your query is pertaining to along with your registered contact details. We have duly noted the query and our team will get in touch with you shortly.
                Hello Team,

                Any update about the above request. I have not received any response from the team.

                I am looking forward for your help and support.

                Regards
                Anand Yadav
                Hello Team,

                Its mentioned in above that the team will connect with me but after a week of the response no one connect to me as well when I call to local branch they are not giving any positive response.

                I talked with Mr Punit Jain and Bichitra Basu but no positive response from them.

                Regards
                Anand
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                  G
                  gunjan.jain007
                  from Ajmer, Rajasthan
                  Sep 3, 2018
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                  Address: Bhilwara, Rajasthan, 311001
                  Website: tatacliq.com

                  These people are just bunch of newcomers in the market of ecommerce, poor customer service and pathetic excuses.

                  We have received package on 10th and placed a return request on 13th.
                  Their website says electronics can be returned within 7 days. It does not says that we have to take so much pain just to get this thing returned!

                  We should drag them to court!
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                    S
                    Subhend95159572
                    from Sambalpur, Odisha
                    Aug 31, 2018
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                    Pathetic service. Starting from delivery to customer service. Delivery done after 2 days of scheduled date(which was anyway around 7 days from order date). Ordered a waffle maker and after using it realized it is sub standard product which doesn't make waffle properly even after waiting for 10 mins. Searched online and saw bad reviews about that product. Initiated return next day(very much within 7 days as per the policy mentioned in their website, in fact after 2 days of delivery). Got message that return is approved and it will be picked up next day. Next day their customer service called and said they can't return the product and I have to contact the manufacturer.

                    Totally damaging the brand name of TATA. This business can't prosper when cheating customers like this. Will never shop again there. Writing this review so that other would be customers are aware of this fraudulent company.
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                      S
                      Sanjiv Maini
                      from Basi, Punjab
                      Aug 29, 2018
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                      Address: Panchkula, Haryana, 134114

                      Dear sir,
                      I had ordered nokia 6.1 and cancelled it in evening as i was told by my relation in chandigarh on phone that they have already got it in the morning so i happen to cancel it in evening but i was told by cce's there that when it comes you can return it saying that you have cancelled it. He came once more in an attempt that i will take it and the courier boy is troubling me by phone calls or by coming to deliver nokia 6.1 which is already cancelled by me and i have ordered samsung galaxy j7 nxt black 32gb at rs 10, 469 and am waiting for it to arrive before 31st as i am not at home on next 2 days which already been told to the respective cce. Please order the courier person not to repeatedly call or come for nokia delivery because this might cause less purchase from tatacliq.
                      Thank you
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                        M
                        Manashi Ghoshal
                        from Kolkata, West Bengal
                        Aug 27, 2018
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal
                        Website: www.tatacapital.com

                        I am rituparna ghoshal fromdum dum 1no airport. Iam brought some product. So 5 consumer loan is running now from tata capital. This is last month of complet this emi. But some excicutive is theret me and regularly came my house hamar me this payment is all clear as soon as possible. I am pay this before 31st aug, but they are not listen any word and theret me kidnap. They came tomorrow 9.00 pm. My mother is alone in house they are again haras. There name is prashanta halder [protected], prashanta excicutive cullecter money number is[protected], agency name the orion solution. Please do emidiat action. I am help less, do action emidiatly.
                        Sep 27, 2018
                        Complaint marked as Resolved 
                        TATA Capital customer support has been notified about the posted complaint.
                        Aug 27, 2018
                        Updated by Manashi Ghoshal
                        Sir I am Rituparna Ghoshal.Dum dum 1no airport is my location.Iam brought some product.So 5 consumer loan is running now from tata capital.This is last month of complet this emi.But some excicutive is theret me and regularly came my house hamar me this payment is all clear as soon as possible.I am pay this before 31st aug, but they are not listen any word and theret me kidnap.They came just now 9.00 pm.My mother is alone in house they are again haras.there name is prashanta halder [protected], prashanta excicutive cullecter money number is [protected].plese sir do emidiat action.I am help less, do action emidiatly.
                        Verified Support
                        Aug 27, 2018
                        TATA Capital Customer Care's response
                        We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
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                          S
                          Shivram Patil
                          from Anand, Gujarat
                          Aug 24, 2018
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra

                          Hello sir
                          I am SHIVRAM Patil taken loan fromTata capital March 2017. At the time of loan sanction told me 2.67 lakh PMAY subsidy . but I got only 143707/- PMAY subsidy.I am continuously taking follow up of TCHF branch manager of wakad pune. So please tell me When the remening amount will be paid? my loan account no. 9902169
                          Regards
                          Shivram Patil
                          Sep 27, 2018
                          Complaint marked as Resolved 
                          TATA Capital customer support has been notified about the posted complaint.
                          Aug 27, 2018
                          Updated by Shivram Patil
                          Tata capital

                          Aug 27, 2018
                          Updated by Shivram Patil
                          Ye apna advertised image dekh liya.
                          Verified Support
                          Aug 27, 2018
                          TATA Capital Customer Care's response
                          We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
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                            K
                            k finance
                            from Mumbai, Maharashtra
                            Aug 20, 2018
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                            Address: 400701
                            Website: RM complaint

                            On mon, 06 aug 2018 04:24:37 +0530 "sanjeev kumar singh" wrote
                            level 3



                            Dear sir



                            Greeting of the day!



                            Pathetic response from below 2 level and are made only for show piece.

                            Please look in this matter as need revert from concern team asap.

                            Where is my document and why below 2 level not reverted yet. I will following what tata capital mentioned and i am not satisfied and if it still continue, i will raise this last level and also to nhb.



                            Regards



                            Sanjeev singh



                            K finance



                            [protected]











                            On tue, 10 jul 2018 18:38:08 +0530 "sanjeev kumar singh" wrote



                            level 2















                            Dear sir,







                            Greeting of the day!















                            As previously mail id was wrong, so re sending yesterday mail.















                            Regards







                            Sanneev singh







                            K finance







                            [protected]



















                            From: "sanjeev kumar singh"[protected]@rediffmail.com



                            Sent:tue, 10 jul 2018 05:37:41 +0530



                            To: [protected]@tatacapital.com



                            Cc: customerservice. [protected]@tatacapital.com



                            Subject: fw: rm complaint - shivpoojan/ghatkopar



                            Level 2















                            dear balakrishna kamath















                            greeting of the day!















                            this is bring kind notice that customer care service is pathatic and need to improve in tata capital, not puting customer service head in to,







                            because some were he is sole responsibe and team is showing what he project.







                            this i am saying bcz, customer her self complained to customer service about rm but







                            they said we cant do anything in this case. Customer complaint that rm is not picking up call for last 1 month and she is frightend where is her document, as customer care told her case is not showing in the system. Please visit ghatkolar branch but not helped her and also not given his supervisor no when customer asked. My question is that rm is lying for last 3 month to customer and to me (6 months) also for dsa?







                            i had given customer name and no in previous mail and you can enquire it on personal level and you will get the heat what this rm had done to customer and how he had ruined the face of tata capital.







                            i hope i will get revert this time else 2 more level is open.















                            reagrds







                            sanjeev singh







                            k finance







                            [protected]























                            note: forwarded message attached















                            — original message —















                            from: "sanjeev kumar singh"[protected]@rediffmail.com on thu, 28 jun 2018 17:31:37 +0530







                            to: [protected]@tatacapital.com







                            cc: [protected]@rediffmail.com







                            subject: rm complaint - shivpoojan/ghatkopar























                            level -1















                            dear team,















                            i am associated with bank for last 15 years and started my own dsa







                            name k finance in ghansoli (Navi mumbai) and my company is doing very







                            well.







                            i am in contact with your rm mr. Shivpoojan prajapat ([protected]) for







                            last 6 months who belongs to ghatkopar branch.







                            what i assume, being older age he is now, not able to manage







                            multiple task and he is not fit for this job. Here under mentioned







                            are my work requests which are not executed by your rm.















                            code generation :















                            1 in 6 months he is not able to generate dsa code due to his







                            lethargic approach. Previously he had tried to open code of my wife







                            after failing this, for last 3 months he is trying to open my code







                            in tata capital. I had given all document but till date i was not







                            aware what is status.















                            file given for login :-







                            2 i had given him case of ratna desai for home loan 3 months ago.







                            it took 3 months because customer office is in kalbadevi and he







                            wanted that customer will come and deliver the docs to him. He had







                            seen all document and told customer that this case will 100%happen







                            and asked for other docs, which customer did. From day one customer







                            is messaging me about his attitude of not picking or reverting calls







                            , now customer is so much irate and asking me his manager contact







                            number, as he never pick up phone or revert through sms to customer.







                            customer name: ratna desai







                            contact no : [protected]







                            i am giving customer details, just call her you will get all







                            information how he deals with customer and lied to them.















                            not giving supervisor no & wrong attitude







                            3 i had requested him three months back, please provide supervisor







                            number, as he is not able to pick or even not able to judge weather







                            any case will happen or not.







                            after so many followup and sms, one day i had sms that if he will







                            continue behaving like this i will escalate to tata capital. He







                            called me and said that do what ever i want, nothing happened to







                            him.







                            i accepted this challenge and now i will knock last door of justice.















                            just ask him where is my docs and if he says that there is any







                            rejection in my code than in what way he had informed to me. Why







                            customer is willing to do visit tata capital.















                            please arrange rm for me, who is dynamic and can have multitasking







                            skill.







                            i do not want this lazy guy for further business.















                            regards















                            sanjeev singh







                            k finance







                            [protected]

                            Note : i had paste mail where i had written letter to customer care to your md, but nothing happen, now i am planning to go court. Pathetic company.
                            TATA Capital customer support has been notified about the posted complaint.
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                              S
                              Suraj singj
                              from Suriapet, Telangana
                              Aug 10, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110059
                              Website: [email protected]

                              My self suraj s/o ishwar singh r/o uttam nagar new delhi 59
                              I have purchased a eicher tractor 241for finances your company. My tractor instalment is 3rd of mounth because i am properly paid our instalment but your company employees all time my alternate no. Call him. I am all time repate your employ sir/mame please call me my real no. But your employees are very very cheap language talk to me and your company employees warning for me next time no never any finance for my company
                              Sep 13, 2018
                              Complaint marked as Resolved 
                              TATA Capital customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 13, 2018
                              TATA Capital Customer Care's response
                              We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
                              pathetic company and it should be closed with immediate effect.
                              I am suffering from last 6 months and what they had showed in Customer Grievance Redressal process is fake and its just show piece.
                              I had written their customer care to MD, but no body reverted, may be they are busy in fooling other customers.
                              I request all of you not to refer or take any services from TATA housing as they will take out your happiness.
                              NHB should take action against this company as they had taken guaranteed, non adhering company law and fooling Indian consumers.
                              Sanjeev Singh
                              Navi Mumbai
                              JUST SEE THE TATA CAPITAL LETHARGIC TEAM, WHERE COMPANY CUSTOMER CARE AND MD OR FROM LEVEL 1 TO LEVEL 3, NO BODY BOTHERED OR REVERTED !

                              On Mon, 06 Aug 2018 04:24:37 +0530 "sanjeev kumar singh" wrote
                              >Level 3
                              >

                              >
                              Dear Sir
                              >

                              >
                              Greeting of the day !
                              >

                              >
                              Pathetic response from below 2 level and are made only for show piece.
                              >
                              Please look in this matter as need revert from concern team ASAP.
                              >
                              where is my document and why below 2 level not reverted yet. I will following what Tata capital mentioned and i am not satisfied and if it still continue, i will raise this last level and also to NHB.
                              >

                              >
                              Regards
                              >

                              >
                              Sanjeev Singh
                              >

                              >
                              K finance
                              >

                              >
                              [protected]
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                              On Tue, 10 Jul 2018 18:38:08 +0530 "sanjeev kumar singh" wrote
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                              Dear sir,
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                              greeting of the day !
                              >
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                              As previously mail id was wrong, so re sending yesterday mail .
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                              Regards
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                              Sanneev Singh
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                              K finance
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                              [protected]
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                              From: "sanjeev kumar singh"[protected]@rediffmail.com
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                              Sent:Tue, 10 Jul 2018 05:37:41 +0530
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                              To: [protected]@tatacapital.com
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                              Cc: customerservice.[protected]@tatacapital.com
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                              Subject: Fw: RM complaint - shivpoojan/ghatkopar
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                              Level 2
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                              >
                              >Dear Balakrishna kamath
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                              >Greeting of the day !
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                              >This is bring kind notice that customer care service is pathatic and need to improve in tata capital, not puting customer service head in TO,
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                              >because some were he is sole responsibe and team is showing what he project.
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                              > This i am saying bcz, customer her self complained to customer service about RM but
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                              >They said we cant do anything in this case. Customer complaint that RM is not picking up call for last 1 month and she is frightend where is her document, as customer care told her case is not showing in the system. Please visit ghatkolar branch but not helped her and also not given his supervisor no when customer asked. My question is that RM is lying for last 3 month to customer and to me ( 6 months) also for Dsa ?
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                              >i had given customer name and no in previous mail and you can enquire it on personal level and you will get the heat what this RM had done to customer and how he had ruined the face of tata capital .
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                              >I hope i will get revert this time else 2 more level is open.
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                              >Reagrds
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                              >Sanjeev singh
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                              >K finance
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                              >[protected]
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                              >Note: Forwarded message attached
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                              >
                              >-- Original Message --
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                              >From: "sanjeev kumar singh"[protected]@rediffmail.com on Thu, 28 Jun 2018 17:31:37 +0530
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                              >To: [protected]@tatacapital.com
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                              >Cc: [protected]@rediffmail.com
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                              >Subject: RM complaint - shivpoojan/ghatkopar
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                              > LEVEL -1
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                              > Dear team,
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                              > i am associated with Bank for last 15 years and started my own DSA
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                              > name K finance in Ghansoli(Navi Mumbai) and my company is doing very
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                              > well.
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                              > I am in contact with your RM Mr. Shivpoojan Prajapat( [protected]) for
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                              > last 6 months who belongs to Ghatkopar branch.
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                              > what i assume, being older age he is now, not able to manage
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                              > multiple task and he is not fit for this job. here under mentioned
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                              > are my work requests which are not executed by your RM.
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                              > CODE GENERATION :
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                              > 1 > in 6 months he is not able to generate DSA code due to his
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                              > lethargic approach. previously he had tried to open code of my wife
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                              > after failing this, for last 3 months he is trying to open my code
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                              > in Tata capital. i had given all document but till date i was not
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                              > aware what is status.
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                              > FILE Given for login :-
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                              > 2 > I had given him case of Ratna Desai for Home loan 3 months ago.
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                              > it took 3 months because customer office is in kalbadevi and he
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                              > wanted that customer will come and deliver the docs to him. he had
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                              > seen all document and told customer that this case will 100%happen
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                              > and asked for other docs, which customer did. from day one customer
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                              > is messaging me about his attitude of not picking or reverting calls
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                              >, now customer is so much irate and asking me his manager contact
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                              > number, as he never pick up phone or revert through SMS to customer.
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                              > Customer Name: Ratna Desai
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                              > contact no : [protected]
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                              > I am giving customer details, just call her you will get all
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                              > information how he deals with customer and lied to them.
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                              > Not giving Supervisor no & wrong attitude
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                              > 3> i had requested him three months back, please provide supervisor
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                              > number, as he is not able to pick or even not able to judge weather
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                              > any case will happen or not.
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                              > after so many followup and sms, one day i had sms that if he will
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                              > continue behaving like this i will escalate to TATA CAPITAL. he
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                              > called me and said that do what ever i want, nothing happened to
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                              > him.
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                              > i accepted this challenge and now i will knock last door of justice.
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                              > Just ask him where is my docs and if he says that there is any
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                              > rejection in my code than in what way he had informed to me. why
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                              > customer is willing to do visit Tata capital.
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                              > Please arrange RM for me, who is dynamic and can have multitasking
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                              > skill.
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                              > i do not want this lazy guy for further business.
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                              > Regards
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                              >
                              > Sanjeev Singh
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                              > K finance
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                              >
                              > [protected]
                              >
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                                H
                                himanshu_22
                                from Delhi, Delhi
                                Aug 8, 2018
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                                Address: New Delhi, Delhi
                                Website: Tata Cliq

                                I have order a sling bag from tata cliq app after that the amount i have to give is rs.248 but they have deducted 448 from my bank account when i do complaint of this then they told me that i will get refund within 2-3 days but now it 10 days above but yet not recieved amount. Now when i am calling them then also they say wait for 2-3 days their answer is always 2-3 days and they do not work on it at all.

                                The worst service ever i have recieved from any online shooping app.
                                If they cannot do any thing then tell me the refund cannot be done then i will prefer another action.
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                                  J
                                  jamuna singh Shilpa
                                  from Hyderabad, Telangana
                                  Aug 7, 2018
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                                  I didn't get my refund

                                  Address: 500045

                                  I have returned 2 products and i din't get any response from them. everytime i call they say it will be done. it sis high time. Please ensure i get my refund asap.

                                  I might have called the customer care more than 100 times, i am literally frustrated that's the reason i approached this forum for the help.

                                  Appreciate if i could get this resolved please.

                                  Order No's
                                  1.[protected]
                                  2.[protected]...
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                                  Y
                                  yogeshshah1955
                                  from Vadodara, Gujarat
                                  Aug 4, 2018
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                                  Address: Vadodara, Gujarat, 390018
                                  Website: www.tatacliq.com

                                  We have order ifb dryer and it’s order no:[protected]Date: 22/07/2018), the delivered product is damaged and it was noticed during ifb technician came to installation. Tatacliq supplied product has broken drum and damaged from bottom side,, ifb technician has given ticket no/report no of your damage product and it is [protected] (Name: mr. Noman kadri) i have also attached pictures of the damage product as per your customer care has guided.
                                  We have also requested online for return and refund and it was schedul on1st aug after 4 days tatacliq customer support person answer that we have escalared the issue (They have told each and every time when we call)

                                  I think our tata is bluffing with the customers buy send faulty and demaged products.
                                  Aug 07, 2018
                                  Updated by yogeshshah1955
                                  After 7 working days of complain tatacliq customer service support is just saying that we are working on your return request(damaged product sent by the tatacliq), as we are taking updates each and every day by calling them on their ph no :[protected], they are just avoiding to replace and passing our time limits of 15 days duration for the return(as per tatacliq's own's policy on website).

                                  Please take note and filed complain.
                                  Aug 07, 2018
                                  Updated by yogeshshah1955
                                  I think tatacliq is making money by sending faulty and damage product to customer. People must needs to be aware from tatacliq, any one can also see the other customer review from online.
                                  Aug 09, 2018
                                  Updated by yogeshshah1955
                                  IFB(Well reputed Appliance Brand) and TATA(India's largest and reputed company) selling faulty and damage product to the Indian customers by online site TATACLIQ

                                  Dear Sir/Madam,

                                  We are unable to see your contatc details whcih are provided on bill copy. Please share your contact number or your customer ID so that we can contact you. Aternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

                                  Regards,
                                  IFB Appliances
                                  yogeshshah1955's [Complaint's author] reply, Aug 7, 2018
                                  We have write 4-5 emails for the same complain, I am fade-up by reminding at your call center each day to the our online seller tatacliq, your local service center has delined to replace it. for your reference IFB technician has given ticket no/report no of your damage product and it is 2001176965 (Name: Mr.Noman kadri )
                                  Dear Sir/Madam,

                                  Since you have processed for returning product to tatacliq, we are cancelling complaint.

                                  Regards,
                                  IFB Appliances
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                                    R
                                    Rohit kashyap1
                                    from Delhi, Delhi
                                    Aug 2, 2018
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                                    Address: 110023

                                    I have purchased 4 product through Tata Cliq & I returned 3 of them. Just because all product are fake.
                                    Currently i ordered Nokia 8 on 19/7/2018 & delivered on 24/07/2018. when i opened this with onboxing video, there have too many scratches on screen.
                                    when i placed return request on same day 24/07/2018 & i send all proof to concern department through mail (electronics.[protected]@tatacliq.com). they approve return request on 28/07/2018, but still they not picked my phone & told me wait we will update you shortly.

                                    In tata cliq return policy they mentioned we returned order within 7 days.
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                                      D
                                      Darshan Paladiya
                                      from Surat, Gujarat
                                      Aug 2, 2018
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                                      Address: 395004

                                      I have bought luna blu by westside black wedge sandals with order no.[protected] and it was delivered to me on time, but, due to size issue i have to return it by my own through courier company. The product was delivered to seller name trent india pvt. Ltd. And inspite of product has delivered i did'nt got my refund. The return or exchange services are very poor. Please help me with my refund as soon as possible.
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