Tata Docomo Agent Mr. SHRI - [protected] — Amount and documents taken and conversion from previous paid to post paid not done since 15 days | |||||
On call to just dial a person by name hit ender ([protected]) called and collected docements and amount of INR 300 for pre paid to post paid conversion. 2 days he sent a sim card with other person and said it will be done in 2 days. Even after a week now call from customer care or jitender. On call to the person who gave the sim card forwarded my number to his owner Mr. Shri. ([protected]) called and said that person was making issue and he said it will be done in 2 days. It's already 2 weeks passed that even this person shri stopped picking the call or message and still e vbb end after 2 weeks no call from tata for the conversion. People like this are really wasting time and not even bothered to take the responsibility for what they are. Was this information helpful? | |||||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
[protected] is the number we provided the documents for conversion of pre paid to post paid.
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo
We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo
Dear Customer,
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we request you to write back to us along with your feasible timings between 08:00 AM to 9:00: PM and also provide us any other alternative number which will help us to arrange a call back to you to initiate further. We value your feedback and it would definitely be given to all concerned departments to ensure increased pro-activeness and will help us to provide better services.
Regards,
Customer Care
Tata Docomo
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we request you to write back to us along with your feasible timings between 08:00 AM to 9:00: PM and also provide us any other alternative number which will help us to arrange a call back to you to initiate further. We value your feedback and it would definitely be given to all concerned departments to ensure increased pro-activeness and will help us to provide better services.
Regards,
Customer Care
Tata Docomo
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Tata Docomo