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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 116

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P
pavan200s
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network issue

Address:Vidisha, Madhya Pradesh, 464001

We are using tata docomo network by [protected] and [protected]. We have lots of problems like call droping and network droping. We had tried different ideas like sim changing, hand set changing etc. Because of this problems we got loss of money. We had complaint many times. But they didn't give any responce. Who will take this responsibility. Please give us solution....
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Premsaroj
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducting balance amount wrongly

Address:Nashik, Maharashtra, 422009
Website:www.consumercomplaints.in/new_complaint

Sir, i am using tata docomo mobile no. [protected]. i had balance of roughly 1700 to 1800/- rs. till 4:00 am on 23/07/2016. suddenly when i got up the balance was 0.14 rs. when asked the service provider says the net was used between 04:00 am to 06:00 am when i was asleep. i have galaxy s 5 which clearly shows that i have not used anything today. when it was brought to their notice they have promised to refund it back by 16:00. but till this...
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A
Abhishek Shimpi
from Bengaluru, Karnataka
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Invalid payment disclose even after foreclosure of account

Address:Nashik, Maharashtra, 422011

Hello sir,

I was using tata docomo post paid card no. +91 [protected] since june 2015 to dec 2015

After that we foreclosed the account after the payment of 700 rs at your recovery agent in nashik

Recovery agent said the sim would be used again in future

After that we threw the sim.

We had received your company executive call from nagpur of bill payment

For...
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S
sujoy.s
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet connectivity issue

Address:Kolkata, West Bengal, 700012

Previously i was in vodafone at 250 plan but took a transfer to tata to have a network diversification. But now i believe that was a mistake from my side.
From the day i had been using this connection i am not at all satisfied with its connectivity of the internet.
So kindly do the needful. The company has been consoling me may be dor the past threenor four months that this internet connectivity will be solved, but i think day...
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S
sp7648
from Mumbai, Maharashtra
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Disconnected my number

Address:Jhunjhunu, Rajasthan, 333031
Website:tatadocomo.com

Background:
I have bought a tata docomo sim from pilani, rajasthan. I was using the number since 2 years.

Issue:
Few days back i got a message from docomo stating that i have to resubmit my documents. But i was currently on a vacation in mumbai and they did not accept my documents in mumbai. They told me to submit the documents within 2 days or my services will be disconnected. I also contacted customer care to...
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N
nksharma192
from Hyderabad, Telangana
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Balance not debited in account

Address:Rohtak, Haryana, 124001

I purchased a new tata docomo connection 2 days back. I was told that i would be getting around 60 rupees as talktime value after activation. My number got activated around 36 hours before. Still i do not get any value added to my account. I went to the tata docomo store the morning, they told me that value will be added shortly, but it wasn't. I called many times but no one replied.In the evening, somebody picked the phone and said that...
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P
Paras Giri
from Bengaluru, Karnataka
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Mobile no postpaid to prepaid and extra bill take

Address:560085

Dear sir

Ir i reqwest that last 2month to i want my number [protected] so post paid to prepaid but do so i will take all ready document submit but maigert my no so i will tirde call tata docomo costumer care call and coimpelt so no[protected] and[protected] but not maigret so i will tired and send extra bill and my bill priod is evry month 24 to 25 date take last month dated take call reted so last 1382 rupes take last 3 month...
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Jignesh Anand
from Ahmedabad, Gujarat
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Tariff charge request not taken and landline phone not working...

Address:Ahmedabad, Gujarat

Tariff request not taken and land line phone not working ... Poor response...[protected]...asked for minimum rental tariff ...no response......
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S
shivamangalore
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High billing

Address:Bangalore, Karnataka, 560034

Hi sir, this is shivraj from bangalore. Im using the number [protected].. My bill plan is 1299 monthly rental plan in which local/std/data is free. But still im receiving bill around 2500, 5000, 3000... Why this extra money is charged? Even i requested for detailed bill but im not getting the bill. Till last month i paid so much money and this month also it says my bill is around 2700.1299 is my plan+ 199 internet booster pack + 400 for[protected]...
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sandysammehra
from Bengaluru, Karnataka
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Outgoing banned without reason.

Address:Sonipat, Haryana, 131001
Website:tatadocomo.com

My docomo postpaid no is [protected]. My billing date is 13 to next month 12. I have changed my plan 298 to 351 (1 gb 3g and 1500 minute) this plan active on 13 july 2016. 17 july 2016 i have a massage from docomo care "your usage has crossed your credit limit. And submit 2039 rs. Immediately" but that day i used my 3g plan only 400+ mb. At the night my outgoing banned. I called to customer care and talk for this problem, customer care solve...
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M
Manish Yadav
from Pune, Maharashtra
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Billing problem

Address:Pune, Maharashtra, 411027

I am using tata photon for last 3 years with an advance rental plan of 1 year with 6 gb monthly un-limited costing me rs 6000/- a year. When my subscription expired in march it was converted to monthly plan of rs-1093. I was not informed or received the call for the same. But previously 3 yrs i was getting a call on renew the account. Now when i spoke to one of the representative about this they informed me that i will be given a discount...
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parveen agarwal
from Chennai, Tamil Nadu
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Net pack too expensive instead of others docomo users

Address:Hisar, Haryana, 125001

Dear sir/madam
Here i am parveen aggarwal my mobile number is [protected] and inform to you yesterday i give a message for port my number and today i received a call docomo customer care for this number [protected] and his confirm my net plan has been changed today like rs.93 for one months 3g pack 1gb.Instead of rs.198.

But when i am going to shop for recharge shopkeeper totally refused this plan

So...
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P
poojadubey12
from Mumbai, Maharashtra
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They are changing me even after 1 year of disconnection

Address:400101
Website:www.tatadocomo.com/en-in

I had taken a connection of Tata Docomo in 2015 which I disconnected in the same year and still they are billing me till now and sending me reminders through their lawyers

Despite clarifying that I was not using the connection, replying to the mail from lawyer in 13th Feb 2016, as below

"Despite requesting discontinuation of the service so many times, Tata is charging me bill every time. Why should I pay when...
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S
Stephen911
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Very very worst customer service

Address:620009

My first bad experience was address verification done by docomo after 10 days of my mob number's activation. They called my num 4 or 5 times. But i left my mob in home & hence not answered(Mobile is not allowed inside my college).My num got blocked.

I did compliant. They called my alternate number. Same story ( as i could not be with my mob 24 hrs a day). They said that they came to the address given & door was locked, none...
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Praveen Padmashali
from Nellore, Andhra Pradesh
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Customer executive

Address:Rangareddy, Andhra Pradesh, 500048
Website:tata docomo

Hi,
My name is g. Praveen kumar & my mobile number is [protected] i am a postpaid customer i have selected a caller tune pakage with 75 rupees for which i can change 3 songs for 3 months
1. I have called to representative & asked to set title of panja telugu movie & i have got some panjab movie hindi song
2. I have requested to select title song of nanaku prematho movie but your person selected some other song
br...
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Sandeep04234
from Mumbai, Maharashtra
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Billing and threat calls

Address:Mohali, Punjab, 134007

Dear tata docomo,

My name is sandeep sharma and i am from panchkula, and i am writing regarding my tata docomo photon number [protected].
I have been using this connection since more than a year. Since january i started getting extra cahrges for internet usage while my plan was 2gb 3g and then unlimited 2g.
I spoke to many of your customers services reps for this and no one helped me out and i told them to fix...
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S
seenibabu
from Bengaluru, Karnataka
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New Sim Activation

Address:Bangalore, Karnataka, 560068

I got a new sim card of tata docomo 4 days back and its still not activated. I got It from The Mobile Store and they charged me 80 rs for it saying i will get 60 talktime when the card is activated. here's the no of the new sim card : [protected]...
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V
Vikash C Gupta
from Gurgaon, Haryana
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Balance deduction

Address:Ahmedabad, Gujarat, 380028
Website:tatadocomo.com

Dear sir, /mam,
I have use tata docomo card my mobile number is [protected].
I get message for company side you recharge 99 rupees you get 1gb 3g data validity for 28 days when i rechare 99 rupees i get only validity 4 days. Now i call customer care someboday is say me not offter. Thats why i want to say tata docomo comapny is fraud with me so i want my validity for 28 days also my data 836 md my problem is not solve within...
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R
Rayappan C
from Mumbai, Maharashtra
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Recharge is not credited

Address:560064

Hi. my name is t. s. ramaswamy, my phone number [protected]

I have recharged rs.129 on 18/07/2016 through one of the re-charge centre.
Till time it is not credited in my account. but i have received sms stating that stv recharge successful. mrp rs.129 validity 60days. all mobile calls 1.2p/2s. transaction id [protected]. like that sms received.

But till time i am unable to call any body by using tata...
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26jawalkar
from Chandur, Telangana
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Network problem poor signal high signal and low data speed

Address:Bellary, Karnataka, 583101

Dear sir,
am a custumer of your tata docomo my number [protected] but my problem is when the tata docomo is sometimes poor signal strength in 2G high signal strength in 2G another problem is when I have 3G net balance but you are giving in 2G speed for me please solve my problem...
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