Tata DoCoMo Complaints & Reviews

Hello, this is pravinkumar sapate, i have applied for prepaid to postpaid plan for my [protected], mobile no. On 8/8/2016, at tata teleservice limited, shop no 17-18, mantri house, f. C road, pune-411005, paid 850 rs and my prepaid simcard is deactivated since 12/8/16, since then my service not activated on postpaid. Earlier commitment from docomo service is within 2week it will get activated. No response from customer care and branch office pune, all are mishandling my procedure, which cause me financial losses as not able to receive call from the client and vice verse, still my card is not activated kindly look into matter and let me know any legal procedure i can follow to take further action one this irresponsible activity from tata docomo..

Tata docomo disconnected our landline due to none payment on the 16 august. We made the full payment on 16 august line didn't get restored. Raised a complaint with the customer care on the 18 august and till today have spoken to the customer care so many times they are just buying time.
Complaint reference number:[protected].

Due to their technical issue my showroom business is suffering

Sir my no is [protected] he is tatadocomo postpaid no so mnp in idea prepaid successfully activex i use 1 month so my no is barred tatadocomo outstanding payment so i will paid so my no idea is unbarred he is wrong once is doner approval mnp docomo is approval i complaint my no is barred many problem idea company tell ur no will transfer docomo sir please problem issue my no idea mnp successfully port why are barring service u full and final bill paid u will unbarred service

My mobile number was disconnected 3 months back. No is [protected],
This number carrying since from 10 years, I want this number.

Regards
Suresh
[protected]

The above said tata docomo number, i have given request fro stopping the service four months back itself and in that three months bill paid already. But till now i am receiving calls continuously for payment and they are harassing by saying the payment is not received. Very much upset about their behaviour and service. Please check the usage data of that number, its not even 500 mb but they are asking for exaggerated usage rates. Ripping people of their money and really a fraudulent organization. I am hereby suiting a law file against them for personally haraasing me

This is for the tata docomo broadband wired connection.

I have been facing many network issues since few months. I do have network connection but it keeps getting restarted automatically in random order and also the speed is so low that it is almost unusable even though i have 2mbps unlimited plan.

But my complaint is not about just this issue.

The bigger problem is that the customer care number they give is totally unusable for me. I have no way to pass the electronic questions asked. When you dial the customer care number you are asked to enter tata docomo phone number or circuit id. Neither of these are given on the bill or any where else. I don't have these number. I have tata docomo number and an account number but entering them is of no use.

There is absolutely no way i can talk to executive or file my complaint without these numbers.

And

These numbers are not provided anywhere.

Whoever designed this system certainly didn't care much about the user's convenience. It is not practical to expect user to always have circuit id or phone number (For a broad band connection). They should provide at least one number through which existing users can connect directly to executive or at least file a complaint. Following are my account details.

Tata docomo number : [protected]
Account number :[protected]
Name : pratik patel

Dear sir
This is deepak jatav from gwalior sir i want my tata docomo no call detail please provide my no call details immidetly my no is [protected]
And my email id is [protected]@gmail.com
Ir please sent me my call detail its urgent
Ir this call detail is very important for me so please u send me urgently
Please sir sent me my no call details immidetly on my email id
Thanks

My parents were using Tata docomo in the year 2014 and had an outstanding amount of 1545 on 20th October which I paid myself online on 24th October.
Today my parents received an intimation letter which says that we have an outstanding amount of 1616. I have paid the bill myself and have the proof as well. I also talked to the lawyer whose number was mentioned in the letter asking his mail ID so I can submit the proof of the payment and have not received any response from him.
Get in touch with me on this and get the proof and resolve this or else I will sue you all as you are mentally harassing my parents.

Hello,
I am still awaiting my Cheque for RS 3079.
Against the closure of my Photon Postpaid Account number[protected]Phone number [protected] )
I have not got my cheque its been about 6 months.
I have complain to [protected]@tatadocomo.com (Service no M[protected] for 3 times, every time they call up and say that we have forwarded to concern head department, assuring me to get this in a week, but its been approx 6 months now, No cheque has arrived.

Please do the needful as soon as possible, need my money back and also compensation for the delay and such negligence

I have lost my mobile 3 month back with tata docomo sim ([protected]), that time my mobile bill was 1148 approx, i have already paid and request to close my connection. So many times raise a request to close my connection but till date company guys call me every month generating bill (Only monthly charges+tax) and call me from this no [protected]. When i convey him my connection has close last two month back then they cut the phone.
Please help and take an action.

I'm purchased tata photon 3-4 months back. I was promised a speed of 2 mbps, is nowhere near it. It barely touches 200 kbps. But now i'm even having connectivity issue, it wouldn't even connect to other devices in wifi mode. I bought to have internet access on the go, but it failed to connect even when it's stable in one place. It is not a great service but still overly priced for the kind of services it provides. I'm highly disappointed on having bought this product.

I have made the recharge for 109 rs and i got 105 rs talk timeunlimited validity as per the offer given for mobile no. Offers, but i dint automatically 98rs deducted from my account don't no why? Even i contacted to customers care thy starting from that day to 10days they dint even given response for my call, after that i called him and i told problem thy replied that the validity for that recharge is only 10 days. But before recharging the no. I confirmed the validity in mobile and even in retail shop that it's for unlimited validity
Now thy deducted my 98 rupees request u to solve the problem.

In my inbox message came from docomo like recharge with 251 you will get 150 talk time& 1GB 3g data then I recharge with 251 but I get 100 talk time&1GB 3g data. Then I call to customer care, from 7days onwards they are telling within 24hours will come. But up to now my problem is not solved. I requested to customer care take my complaint. But they're telling we won't take complaint you should wait there is no other way like that there r telling.
My mobile no:[protected]
Recharged date:08/08/2016

Dear sir,
I had recharged stv at the ammount of 36 rupees which is incoming roaming tarrif by net banking, in my account ammount debited and i had also received message "hi recharge successful, mrp rs. 36, validity:30 days, free incoming on on-net roaming tranc id-[protected] thank you - tata docomo. 7 august, 2016, 9:48pm"
But when i talked and complaint with customer care representative they said that we did not have record your recharge in this date. What is this i could not able to understand this is fraud by your company.
Kindly relpy us your customer care representative said that you went bank and check your balance but why i will go whereas i had received confirmation message by you and can you pay this ammount complete fare for bank and when i take gate paas then also my slary deducted my time waste can you return all the things and also due to this i again recharge today this stv. This is working.
I am awaiting your valuable feedback.

With regards
Nirmal awasthi
Mobile number-[protected], [protected], [protected], [protected]

They provided me the special offer of rs55 (55tt+30p tariff for 30days). Instead of this they were charged based on the basic tariff for 18min which i spoke... As per their offer they need to charge rs 5.40.. But they charged about rs20. This is repeated offensively from this service...

Hello good evening sir/mam

My self vishnu bishnoi my tata number is [protected] jo ki tata ne bhut time sye of kar rakha h mene jiska bill junery2016 me sector-14 office me mr dheeraj jinka number [protected] h ko payment di thi inhone kha ki m kuch weve of karwa dunga but nhi karwaya kuch month to muje goli dete rhe ki karwa dunga but bad me mana kar diya ki nhi ho payega phale sara bill paid karo fir number on hoga mene red square market wale office me miss sonam name confirm nhi h ke pass gya unhone kha ki bill paid kardo 280 number on karwa dungi m some days bad gya to mam bole ki 280 bill + 350 sim activation charge lagega bad me ye 350 bill me adjust ho jayega mene july first week me 630 bill paid kar diya bich me gya to mam boli ki other sim dungi apko wo on h fir mene 9th aug ko ja kar pucha to bole ki apka other number ka bill pending h 806rs to paid karo fir number on hoga jabki jesa inhone muje bola m paid karta gya mr dheeraj ji ne ya mam ne ab bhi mera number on nhi hua h phale bill paid karo fir hoga to ab bato m kya karu inka jabki wo number mera h hi nhi mere name mere address sye number liya hua h 2013 ka ab 2016 me muje batya ja rha h ki other number bill pending h itne years nhi nhi batya na hi mere number ka bill paid karte time batya ab batya ja rha h muje to m kya karu kha jau taki mera personal number [protected] on ho ske mr dheeraj ji ki to mere pass recording bhi padi h as a proof ke liye any solution me my alternet no [protected] thanks

This is really frustrating...I am a tata docomo broadband wired customer and I tried contacting there customer service department regarding up gradation of my current plan...Each time I called them on[protected] they told me to follow a procedure and follow a specific Ivr option when I been doing the same all along i.e. calling the same number and following the same Ivr. Then they told me to call from different number I was calling from Dll they provided So called from a cell but all in vain

I have applied many times for migration of my docomo plan from POSTPAID to PREPAID alongwith valid documents

Unable to change, all times i have been asked to submit valid documents again and again

No one is giving me reason for rejection of documents

i dont understand how and when it will migrate?

pl guide

Girish Kulkarni -[protected]

Hi mera naam shubham Verma MAi bhiwani Haryana se hu mai Tata Docomo company me postpaid user hu mai kafi preshan hu becoz mene apna plan change ki request dalvai thi jise. 13/8/2016 ko pura Hona tha mera plan filhal 499 ka h mene isko change krva kr 999 ka krvana tha Tata Docomo company ne muje gumrah kiya h mera plan abhi tak change nhi hua h muje baar Coustmer care par time diya ja rha h but m bhot preshan hu is chiz se Ye company sirf Coustmer ko gumrah krti h plz Meri help kre (ph no) [protected]

I have recharged of 93 rs internet of 3G pack which gives 1G 3G for 5 days.
but Docomo the worst company is blocking the 3G internet (It connects but they are blocking 3G download) only If i connect as 2G I get internet.
I am porting you worst docomo. I was a customer of Docomo since 5 year and had regularly used 3G services of per month validity. But I have a wi-fi so I need high speed internet only in weekends. So I thought o[censored]sing 3G weekends only, which more profitable for you stupid docomo. Now go to hell, i liked docomo so much earlier. Now it is same like others liar.