Tata DoCoMo Complaints & Reviews

Dear sir,

I was holding tat docomo no. [protected].in the month of may-16 when i went to kerala i activated gprs collection. On successful activation and receipt of message i used the same from kerala. On receipt of may month bill i was shocked they charged me 5000 for internet charge. On inquiring they are telling the net plan is active state wise. Since connection is of telegana net plan is invalid in kerala.

1....

Hi docomo team,

Want to deactivate the number using because i am leaving the place. Its a postpaid connection number is [protected].

I tired to reach the customer representative and didn't got any help/reply properly. If this not got resolve by month end, definitely bill will remain unpaid from my side and will take a legal actions further.

Thank you,
Roshan...

Hello sir/madam,
I am uninor prepaid customer since last four months and before uninor i was customer of tata docomo postpaid, my number is [protected]. Now, i have to port my number with airtel but while porting active order exist error is occurred and to that my request goes in suspension state then it gets canceled. So i am unable to port my number.in the error it is mentioned that tata docomo bill amount rs 432/- is not paid by...

Unable to make outgoing calls when i am in roaming.
I have sufficient balance and also getting incoming calls/sms.
But once i try to call while roaming, calls are disconnected automatically and showing “call ended”.
I called customer care last month and tried all the solutions they provided resulted in vain.
I changed to new sim card but still the problem existing....

My internet is not working from last 9 days and sad to say that in spite of daily reminders there has been no action. First two dates were wasted as Co informed me that the disconnection has happened due to non payments. After two days they apologised that the payment has been received before due date and connection will be regularised within half an hour. Still no action. The next day I was informed that the Engineer Mr Rashid will come...

I called to customer care today for unatorised balance deduction of rs 77 during today call
Your executive gaurav kumar said while ur calls suddenly reliance network catches and thats why your whole balance was deducted and that is not our falut
What rubbish is this
Is this my fault??
And he said he is not going to refund my balance at any cost and refuse to give any reference no
Please do the needfull as...

My docomo no. is [protected]. i received a sms form ta-docomo (attached pic.) that "your usage has crossed your credit limit. please submit a payment of rs. 2015 immediately to enjoy continuous services". last month 21 and 22 july, my services banned same reason, plz solve my problem again, at this time i used 840 mb out of 1024 mb 3g, after this 2g unlimited as my 351 rs. plan, plz solve my problem...

Hey!My docomo number is( [protected]) and this is a demo sim and we lost the sim in April-2016 and we are contacted our local distributor to replace the sim. When we are contacting our distributor he is telling we are not received sim from the company from the past 5 months. But when I called to demo customer care, they are telling sir replacement for your sim has been initiated in April only. But why we are not received this sim. Is this...

Please at least improve your service in major cities. In bangalore for example after 20 sec the call drops or the other person doesn't hear anything. This issue is common with my friends too specially aground Indiranagar. Why are you even providing service i[censored]nablr to maintain the quality. Also the net pack ie 3 g that you people offer is the worst. Please improve your service as already people are going for other service providers for better...

While using tata docomo, i have faced only problem with payment and uninformed connection cut and also payment details lately, and if i ask them these problem there response varies from one to another, and after paying my proper bills and left docomo to reliance. After 3 months today 22-aug-2017 a lady named deepa called me for number termination.. The number which i got call from is [protected]. Even though i have explained the thing i have...

To tata docomo

Hi,

It seems that there is not a single person in your organisation who is capable enough to understand. So if you guys have any self respect you will hire a person to understand the scenario and then contact me.

So i am explaining the scenario again in here :

21st may - i sent an email to request an address change for the internet connection line.

21st...

Sir/madam,
From this number my friend is receiving sexual messages. Please give address of this person. Or else i will move legally. Since women are involved in this it has to be dealt differently. From casual searching he is from karnataka and a rich and influential person from film field sudarshan kumar. Please do the needful. My id is [protected]@gmail.com...

Please provide the good signal at rmz eco world tech park, bellandur - bangalore.

I can understand eco world is a developing tech park but there should be a good signal coverage in a tech park atleast that too in a it corridor at the centre of the city etc...

In the building where i am working has 11floors, imagine the strength of people working here and the amount of customers you have.

Hope you...

Worst ever service i have ever seen. Call me i can explain in detail..Previous email which i wrote to them. I have disconnected the line your technical agent created loss of 2200..He visted at my place and informed me that there is problem with my router.I had a sealed packed cisco router which he opened and issue was the same..Now i ll not be able to sell the new router because it is already open...Since the time i got tata connection am...

My prepaid mob [protected] has been recently activated the unwanted movie world without my knowledge and charged rs. 75 for the period of two months. This is no way useful to us. I used to maintain minimum rs. 300 balance in my account. Automatically you are doing the deductions most of the times without my request. I am not happy with your service. As you have deducted without permission for the movie world, kindly refund the amount back...

Tata docomo is cheating the customers. I recharged my docomo no [protected] with 3g pack. But it is not blocking the 3g downloading only allowing the 2g download. This is clearly cheating by docomo I have wasted my 500Rs. on docomo. I was regular cusomer of docomo. But now I close this service. Go to hell you Japanese company.
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I am satish kumar holding mobile no.[protected] where initially i had post paid connection and i have migrated after settlement all payable and migrated to prepaid term but repeatedly from 1 weak i am receiving message stating that there is out standing amount of rs. 903 before migration which is not true and have informed the customer care in this aspect also of no use no reply, hence this complaint. The concerned person is requested to attend...

Dear sir, i have received emails from tata group international united kingdom, uk regarding winning lottry price aprox pound 100, 000, 00 and they have provide me some certificates and one passport copy of mr s s williams, diplomat. He is in mumbai, right now and called me regarding for clearance of custom duty/registeration fees aprox rs. 22000, 00 i said his i have no money for clearance right now, please advise me this is true or false...

Hello, this is pravinkumar sapate, i have applied for prepaid to postpaid plan for my [protected], mobile no. On 8/8/2016, at tata teleservice limited, shop no 17-18, mantri house, f. C road, pune-411005, paid 850 rs and my prepaid simcard is deactivated since 12/8/16, since then my service not activated on postpaid. Earlier commitment from docomo service is within 2week it will get activated. No response from customer care and branch office...

Tata docomo disconnected our landline due to none payment on the 16 august. We made the full payment on 16 august line didn't get restored. Raised a complaint with the customer care on the 18 august and till today have spoken to the customer care so many times they are just buying time.
Complaint reference number:[protected].

Due to their technical issue my showroom business is suffering...