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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
Complaints 9255
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New Delhi District
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110065

Tata DoCoMo reviews & complaints page 122

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R
Rohit mudgil
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Internet recharge with extra benefit

Address:Panipat, Haryana, 132103
Website:tata docomo

I have got a msg from company that you have got extra benifit of internet on rs 93 in 48 hrs .i have also called tha customer care he said you have got benifit in 48 hrs but i didnt get it . And on the msg it wasn't written that that offer was valid for one day .and i dont get that benifit . I m totally dissatisfied with that type of problem. So please as soon as you will solve my problem .i will be thankful to you....
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M
Maddy Mehta
from Darbhanga, Bihar
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Unlawful billing.

Address:Meerut, Uttar Pradesh, 250110

My sevice request no is[protected]. I have been paying for my tata photon regularly for last two years just to keep the account active. However due to extringencies of my job i have not been able to use my tataphoton for last two years. I had applied for blocking my tata photon however at that time customer care centre had called me up to not to stop the service rather pay minimal amount to keep the account active.
After two years...
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Address:136118

Payment status completed successfully.
Transaction status transaction unsuccessful. Oxitransid -[protected]
Transaction details
Reference number[protected]
(Please note this for future communication*)
Transaction id oxisbi18902222
Service etop*spdocomo*har, [protected]
Bank transaction id ig0cdleir4
Transaction time 6/10/2016 2:48:10 pm
Recharge amount rs.150...
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P
prashanth.ram2002
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal deductions from main balance

Address:Bangalore, Karnataka, 560097

My number is [protected].
I have nearly 100mb 3g internet balance but still illegally the company has deducted Rs. 89 from my main account balance citing internet usage.

Their complaint no. 198 is not helpful at all.

I request anybody to please help me in this matter. In past 1yr I have lost nearly Rs.1500 like this. Please help sue the company....
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P
pramod sable 121
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Luck offer 208 making fool customers

Address:431006
Website:recharge.tatadocomo.com

I received the Offer so I recharged the offer 10gb in 208rs so I recharged it. I received only 1 gb data so I called customer care your Representative say that it's lucky offer If it was lucky offer why it was not mentioned in offer as I always recharge with 93rs for 1gb data so why should I recharge it for 208 rs I need Refund as soon as possible and stop it fraud offers

tata docomo making people foolish don't believe on...
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K
kartikeya22
from Mumbai, Maharashtra
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Tata photon money back policies is fraud cheating with customer

Address:Pune, Maharashtra, 411057
Website:tatadocomo.com

Tata-Photon is the worst service provider and their customer policies are pathetic. There technical team is not much competent to solve any problem
I have raised the speed related issue many times to customer care
and call i received at the very beginning when i have started with photon
wifi, , Company can check the audit records with my Tata Photon number
[protected] . Information is always misleading from photon...
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R
rahul@2607
from Lucknow, Uttar Pradesh
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Over charging

Address:Lucknow, Uttar Pradesh, 226005

This is to inform you that i was having postpaid connection and from last three month i was not using this connection as my connection outgoing call is barred and they were charging the rental amount of rs 899 + tax +900 security for three months..If my connection is barred then why should i pay the rental amount of three months..I am ready to pay the amount which is genuin after duducting my security money...This is totally haressement for...
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V
vaishali patil045
from Vapi, Gujarat
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Rejection by tata docomo to be port in another company

Address:396195
Website:TATA DOCOMO

I wanted to port from postpaid to uninor as docomo services and net speed are worst.I have cleared all the pending bills still not able to port in uninor.As docomo rejected the processing on ground that they are unable to contact me.Moreover vapi customer care office doesnot give proper response.Its wastage of time and money see to it as soon as possible or else i have to complain to higher authority...
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V
Vishwas Agarwal
from Delhi, Delhi
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Call drops

Address:560076

Even while calling DoCoMo to DoCoMo the call drops are so frequent. This is the case when both places network strength is good. Recent example is on 5June 2016, I was calling this Maharashtra DoCoMo number from DoCoMo Karnataka circle again and again. It was disconnecting after a certain duration. Initially 30 seconds, then 1 minute and then about 3-4 mins. In a duration of 30 minutes I talked about 20 minutes and redialled the number about...
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C
chandu 120297
from Mysore, Karnataka
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Account balance

Address:560092

Dear sir my self mamatha
I have number [protected] which is docomo network.Today afternoon at 3:27 rs 99/- is deducted for the same reason of "HUWWAP" which is not subscribed by me.I also talked with costumer service executives.They told that you activate this service during browsing.Please stop this kind of "bad" services and please refund the amount....
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X
xiaomi
from Boisar, Maharashtra
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Recharged 69 rs. not credited

Address:Thane, Maharashtra, 401103

I had rechrged my tata dockomo mobile number [protected] on 02.06.16 rechrged amt rs. 69 debited online from my SBI Bank account, also messaged received about on my mobile but while trying to telephone the message i heared that showing 0 balance in my account. So i m asking about the recharge of 69 which i had made, where that amount gone. Please help me....
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R
reddevil10101
from Bengaluru, Karnataka
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RS 131 and 580 mb 3g data cut from balance

Address:Bangalore, Karnataka, 560003

Tata docomo is a scam. This is not the first time i am facing this problem. Although they have refunded the loss earlier, they refuse to do so this time.
Their customer care hangs up on me. I take a loan to call customer care again, and then i lose my loan balance also. They think i am jobless to sit and try calling them?
I am a busy man, and yet have to go through this. Having spoken to a customer service executive on the...
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P
Priyankaac
from Mumbai, Maharashtra
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Data pack

Address:Mysore, Karnataka

Dear sir,
I hv been using tata docomo since 2012. I had recharged for 299 3g pack as usual before i left the city as i was travelling... And later your operator from whom i got the 299 pack recharged has recharged to my no. Again for 15 rs 2g pack instead of some other no.... By then i was travelling back and didn't use my phone coz i was driving...!! N when i saw my phone my 3g pack has been lapsed.. I even went back n that operator...
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S
sandeep8757
from Gurgaon, Haryana
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Wrong balance deduction RS 75

Address:Rewa, Madhya Pradesh, 486001
Website:www.tatadocomo.com

Dear sir/madam,

I have 80 rupees balance in my tata docomo no. [protected] on 30.05.26 at 13.00.

I check my mobile balance on 30.05.16 at 23.25 then mobile balance was 35.14 rupees.

I again check my mobile balance on 31.05.15 at 10.13 am then balance become rupees 3.14.

See attached sreenshot picture for proof.

Please inform me where deduct rupees 75 from my mobile...
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A
arunraj p
from Sangareddi, Telangana
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FRC not done

Address:Medak, Andhra Pradesh, 502001
Website:tatadocomo

I have purchased two TATA Docomo numbers on[protected] at Shop No 48, Neelgiri Block, Aditya Enclave, Ameerpet Road, Ameerpet, Hyderabad, Telangana 500038,

They have charged me Rs-200 (Rs-100 per one SIM) at the time of purchase they told me you would get Rs-40 balance and 30/ min call cost for 90 day's.
However till now they haven't done FRC on my numbers, agent details abhilash mobile number [protected].It is tatadocomo...
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V
Viral Vashi
from Mumbai, Maharashtra
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Complaining about the scheme and barting my number without information.

Address:Ahmedabad, Gujarat
Website:tata docomo

My number is [protected] i have got a plan off rs 1200 unlimited one and its almost 2 year i m using this i mfacimg the issue is that they r barting my call witout my information nd when my plan is outgoing free y the hell should i pic up the call off my mother and my wife when my outgoing is free then y should i waiste there balance and whats the use off such plan iff i need to pick up cal off my family member also. And i need and answer...
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S
sandeep8757
from Gurgaon, Haryana
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Balance deduction

Address:Rewa, Madhya Pradesh, 486001
Website:www.tatadocomo.com

Dear sir,
I have 80 rupees balance on 30.05.26 at 13.00 in my tata docomo no. [protected].

I again check my mobile balance on 30.05.16 at 23.25 then mobile balance become 35.14 rupees.
I again checked my mobile balance on 31.05.26 at 9.05 am then mobile balance become rupees 27.14.

I again check my mobile balance on 31.05.15 at 10.13 am then balance become rupees 3.14.

See attached...
+3 photos
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N
nirmal6jan
from Noida, Uttar Pradesh
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Call drop and network issue

Address:Kanpur, Uttar Pradesh, 208027

I'm facing similar issue with the network tata docomo in u. P west. Each and every call isn't completed either due to call drop or call is running but unable to get other end voice. Totally bad network in u. P west.

And we are paying for each and every call. Trai n consumer forum should intervene in this issue to sort out it.
My number +91 [protected]...
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G
GowriShankar KL
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Wrong information about recharge

Address:560009
Website:tata docomo

Dear Sir,

This is Gowrishankar KL my number is [protected], today I recahred to my number 199rs through internet banking. I found in your DoCoMo official website for 199 rs 2gb 3G data and std calls at 1p/s validty 30 days Images attached for reference. But I didn't got he recharge according to what I found in website. please give 2g data or refund my amount.

Regards,
GowriShankar...
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K
krush73
from Mumbai, Maharashtra
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Sim not activated yet

Address:Pune, Maharashtra, 411040

The complaint is i brought one sim card on 18th may 2016 but till date its not activated and i spoke to tata docomo customer care. They are saying your number ([protected]) is not in our database. I continuous taking follow up from distributor person but he is not responding well. Because i dont have any personal contact number.
Kindly do the needful......
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