Tata DoCoMo Complaints & Reviews

Hi iam using tata docomo no from past 5 yrs suddenly they deactivated my no with out intimation . i call the customer care they tell like i have the more than 10 no that is the reason they deactivate my no .. but iam using 2 no only 1 from vodafone another from tatadocomo ... i dnt having 10 no .plz help to reactivate my no [protected]... its very imp ......

I have got postpaid connection of tata docomo postpaid connection( Mo No : [protected]) with 1 GB of 3G data plan worth Rs 125. They said that if you complete 1GB of data then you will get message that will intimate me about it or you can use docomo app to check usage data. Suddenly I have got bill of 800Rs. I have called customer care. they said that u have exceeded the data limit. But i haven't got any intimation that my data pack limit...

I had raised tickets related to Network issue in a particular area. It is been closed with out the resolution and it is repeated for the third time. SR reference: SR[protected]/SR[protected].

I get call from the technical team stating " I have done maximum tuning and cannot do anything apart from this" and closes the ticket.

I understand that there is some technical issue in this area, give a time line and try...

I lost my phone last week, So I had submitted a request to block my sim card and the requet ID id IMSI[protected]. The representative promised me that the sim card will be blocked in 3 hours, however I just tried today to call my lost number and I don't see its blocked yet. This is insane service by Tata Docomo and this will become a series issue, if something goes wrong. I tried calling customer care twice to know the status, as it was Bangalore...

Mobile Number : [protected]

Recent days when ever I am doing recharge of 100 or 50rupees which will become 0rupees with in a weeks time. Even with out making any calls.

Surprisingly I come to that the unnecessary activation of 54321 SMS services. This is unknowingly get in to activation from my credit. I lost more money in this useless subscription and activation of 54321 SMS service.

Due to this...

My Connection No is [protected]. I was promised speed above 512 Kbps and National Roaming free. I am using it in Lucknow. I have hardly seen speed above 300 Kbps. and most of the time it is under 80kbps which is lesser than the 2G speed. Whereas, I am paying for a top speed plan. According to customer service, there are location constraints. I don't understand this term at all. I am it within city limits at a distance of 6-7KM from the heart...

My name is badal garach . i hve been using tata docomo card for last 4-5 year. my prepaid number is [protected]. from 2 may morning my sim card stopped working . it shows no network error
on selecting network manually it show tata docomo 2g and 3g but on selecting them it says you cant register on selected network.
regarding my issue i registered a complaint and visited tata docom brand store in shahibaug, ahemdabad . where...

Dear concern,

I am writing this mail to you by expecting the solution from your side as i tried to everywhere, no one is supporting to me.

Actually my mobile number is [protected] and earlier i was customer of vodafone from last one year. One day i got called from some tata docomo agent and they explained very nicely about their plan and i impressed and ported my number to tata docomo on 15.02.2016.
br...

I am using Tata DoCoMo postpaid number [protected]. I want to change this number to prepaid. I called customer care where i can change the number to prepaid and what the procedure to change number from postpaid to prepaid. the customer care told some procedure and he told to go my nearby address marthahalli when i go there they are telling that we wont change postpaid to prepaid and they are telling to go some other address this is the way...

Didn't match to the database. Due to not blocking the sim if the money were deducted by the bank or any important data we lost DoCoMo network is responsible for that. We submitted the relevant proofs sproofmany times then how is it possible to make a single number to two persons? This shows about your care to the customers. Your negligence answers to the customers. Such a embarrassing network....

Dear useless service,


This is 2nd time that my sim’s outgoing services has been barred due to your useless staff.


1. I have enquired why was my sim got disconnected then the customer care team has informed that due to my documents or address verification was failed when i called up your customer care they have registered a service request for a re-visit however no one has contacted nor visited...

Dear team,

Account number[protected]
Mobile number - [protected]
Name - md. Sajid iqbal hussain

Please be informed that i m facing problem in getting the genuine bill from tata photon customer care people. Currently my outstanding bill is around rs 1900/- as per customer care. However the bill should be around 799 or 899.Since i had lost my tata photon during shifting of house in the month of october...

I was using Tata Docomo with account number[protected]. Then I opted to quit it within 2-3 months. Tata Docomo 1st forced me to pay for full year. After I refused, I received a call from Kormangala, Bengaluru branch with someone named NAGARAJU over the call, asking to me to just pay a settlement amount of INR 4000. And he told me that he will send a settlement letter after payment. Afterwards he stopped receiving the call. I did not receive...

I am docomo prepaid user. mene dec. 2015 me docomo me port karwaya tha. 25 april 2016 tk bilkul thik chal raha tha. but evening me no. block kr dia co. ne. Costomer care walo ne bola documents submit kar do, activate ho jayega. me next day store pe gaya to unhone kaha "net se downloaded" aadhar card ki photocopy nahi chalegi, dusri id laao. Evening me dusri id leke gaya but tab tak co. ne no. disconnect kar dia or keh re hain 3 mhine se pehle...

Actually, I was using a Docomo prepaid SIM for almost three years. Two months earlier, I was receiving consistent phone calls from Docomo people, requesting me to convert my SIM to post paid as they have a good scheme that would best suit my call usage. The plan they spoke about was Rs. 299 which had 1000 free calls per month and 200 MB data usage free. Since I was using only Watsapp, I thought it was a good plan.

But, my first...

I am using a postpaid connection of Tata Docomo. I have a corporate plan of Rs 250. Now withing 4 days my unbilled amount is showing Rs 650. I tried calling the customer care but they are saying that it is without the discount. But when 2 people have same plan with almost similar use how can there be such a large difference in the unbilled amount. His Unbilled amount is RS. 64....

Before I was on Tata DoCoMo 350/- paln, 3G net pack 1gb and 2g unlimited,

Now they activated new plan without my opinion, they are telling now it activated automatically as per company norms, then what about customer norms??? your company will not take customer opinion before activating any plan??
so i called so many times to change my post paid plan to prepaid but they assuring but not yet done. so kindly do the needful...

I recharged my number [protected] of tata docomo with special recharge of ₹ 135 for tata docomo to tata docomo free calling .But from yesterday it's not working .So please provide me solution as soon as possible .I have called customer care number but they are not responding.I also called their complaint only number but it's saying you have entered wrong keywords .Once they picked my call but they didn't do anything just said your plan is...

The company doesn't provides its customer with remaining minutes balance whereas other companies like airtel do so. Plz start providing minutes balance so that customer can manage his/her plan and avoid heavy payments that company like yours desire for and always looks or devise ways to cheat common man. So, everybody its time to switch to Airtel / vodafone....

It is being almost 6-7 months . I am getting annoyed. Poor indoor/outdoor network coverage. No resolution till date. How long I shall be patient. Its high time Tata Docomo. Please take care of your consumers. If you are paying so much for adv, why you n't paying for network coverage. I have to bear with you until 1st May and the day after I will file a consumer case against you....