Tata DoCoMo Complaints & Reviews

Tata docomo customer care couldn't provide me with the puk2 of my number. I need it to activate fdn. My pin2 is blocked and there is no way i am being able to sort this out. Service centre executives told me that there is no puk2 in tata docomo sims. They have provided me with the puk1 though.

My tata docomo number is : [protected]
Please provide the puk2 for this number as soon as possible....

Hi Tatadocomo,

This is complaint regarding to Internet issue, from one month I m unable to browse Internet, I did everything and did raised a complaint haven't got any proper resolution from tatadocomo.this type of worst company I have evr seen in my life that is not caring to customers no resolution from. I called many time to customer care but I everytime I got same answer our escalation department will get in touch with...

Sir
i recharged the mobile number [protected] with rs 141 on 17th may 2016 thinking that i would get 1 gb data but to my surprise i got only 500 mb and on enquiry i was told remaining 424 mb will be credited afer 24 hours but after 24 hours no data was credited and when checked with customer care i was told that cant be credited for old sim but in offer message nothing was mentioned and more over instead of 600 mb only 500 mb was given...

I got a call from delhi high court, saying you have to be present tomorrow in the court or else you will be charged rs. 25000 for not appearing and will fax it to your local police station and they will legal action on you.
Even after asking several mails from tata docomo's side for final settlement, there was no positive reply from their side.
Today directly i got a call from delhi high court saying all the above fake things....

Sir,

I recharged with rs.35 special recharge of local calls @30paisa two times in my tata docomo mobile no. [protected] today around 3.15 pm but i m still not receiving such recharge and my bank account also get deducted 2 times. So i requested you to get back my amount of recharge in my bank account.

Kindly do this as soon as possible.

Regards,
Pratik...

First of all I am very disappointed about your wifi speed and connectivity.I recharged my data card just 1 day back and it became dead slow in connecting to my devices! now I think I have wasted my 1000/- per month in these dead slow and non connecting wifi device.I recharge for 1 month but your service gives me wifi for just 1 day of speedy wifi so I feel 1000 Rupees for a day "s wifi is utter useless ....

The tata dococmo service providers generated a wrong bill for my service connection for 9 days and forwarded the bill through sms intimation, and when i asked for the certain bill they failed to provide and informed that hard copy can't be generated for the same, all these issue arises after i requested for porting. And for the clarification when called the customer care and spoke to n number of executives and at last the call got escalated...

On 15 April my migration from post paid to prepaid was cancelled without my permission ... and when I questioned them for this they offered me 200 rs of discount for each bill for 3 months and message date is 20th April.. when I paid the bill amount and asked for discount they telling me it would be discount in June ... and they mentioned it for next 3.bills from April...

I recharged my mobile no. [protected] with 138 rupees on 10th may then i called cuatomer care yesterday at that time i have around 50mb data out of 500mb in this number so tata docomo officer said that you will receive another 500mb data after just fininishing your 50mb then i switch on my data till data charge cut out from my main balance... So i really disappointed from company customet care side and from company service. Thats why i want...

In my society tat docomo is the service provider of the Intercom facility and I installed for the same purpose about one year back. Initially I was not knowing my Intercom is not activated. Later when I came to know I have complained and they are not solving for past 20 days. I need to take this strongly. This is also happening with some of my society members also.

Regards
C. Ganesh
[protected]...

Respected sir,
I have call on customer care and say him to active plan of rs 97 in tata docomo on my mobile number [protected] but by mistake they active 92 rs. Plan and i lost my money. After end call i again call them but customer care service is busy and then i send the mail on their [protected]@tatadocomo.com and inform same matter within 30 minutes (Approx) otherwise they refuse and say they can't do anything.
O take necessary...

Dear si
My name is md ekram from ahmedabad gujarat, my mobile no is [protected].
Yesterday i recharged with 399 rupees for 3g internet service.
But it is not working properly. Lot of time i tried to contact to customer care executive but did not get any solution. After that i mailed on [protected]@tatadocomo.com and described all problems in detail.
But still i am unable to use my data plan. Please suggest me, what...

Hello Sir, My number is [protected], I am customer from 2011 with primary
Gujarat registrations, however i shifted to rest of Maharashtra (ROM) since
4 month, so was going to migrate from gujrata to rest of Maharashtra (ROM),
but Docomo refused to port in to ROM so reason for that i migrated into
IDEA for 3 months, Idea given me so much trouble due to that now i am since
1+ month migrate to TATA DOCOMO-...

Hi i am using tata docomo post paid connection no, 837xx8834636 and last month my bill added cug plan without my consent.
I called customer care and they answered me that it was added for every one and we can not de-active cug service.

Please help to resolve the complaint. This issue may happen with many users.
This is case of cheating to many tata docomo customer....

As per your company on line service. I recharge of my mob no vb [protected] rs. 70 and get your company rs. 60 talk time that online information rs. 70 me 70 but not 70 only 60. Why? Your company misguide of customer and dhokha. Timaru i tata docomo company dhokha marti hai some customers me sath. Apke customer care no 198 par kal karen par aapka karmchari slash tiwari sahi sahi javan nahi details hai. Yes i company network me sath rahkar...

Dear Team

I am Parminder kumar form faridkot punjab am using your company number [protected], today am recharging my number of 84/- and I receive the balance amont 70 & 100 balance already available in my mobile but in A few minutes my all balance cuting in my mobile & balance showing 0/- . Please check where is balance amount . Please return my balance On urgent basis. Please do the need ful.

Sent from my iPhone...

Hi,

My new tata docomo mobile sim is not activated till yet. Enclosing you the details for your reference.

Name: k. Raghavender rao
Mobie no: [protected]
Rsn no : [protected]
Imsi no: [protected]
Date of purchase: 5-may, 2016 (Thursday)
Given expected date of activation: 7-may, 2016 (Saturday)

No response on alternate number. Submitted 4 id prooofs of...

I wanted to terminate Tata Docomo services & already made a request for the same but on 14th March I received a call from their retention dept & the person name called Mr. Gaurav after long conversation he promised me that he'll get a rebate of 300rs on my current bill of 1145 which will make a payment of 845 & will divert my plans to 15GB, so that I can get a good & decent speed because my plan was 20 GB & I wasn't getting good speed & within...

12/05/2016
[protected]
Dear sir, / madam,
my name is abdullah from bijapur karnataka
since september 2015 i am using chulbuli chat service & i like it & want to continue using this service but from 12/05/2016 I cant connected /i cant talk so please resolve it as earlier as
because, when i try to call this no
I was disconnected
So please i request you to re solve this problem as soon asbr...

First they are making false charges and penalty in prepaid connection and tell that your No. was converted to post paid without any information to customer. Then thay try to collect the money by making threatning calls. Today I received a call from Mo. No. [protected] and [protected] and told me to pay a balance amount of Rs. 2000 by evening otherwise a case will be registered in Delhi. The language was very absusive and threatning. All the...