Tata DoCoMo Complaints & Reviews

I purchased a dongle (Tata photon max) last month i. E april. They offered me high speed internet all over the india but when i move to kharagpur then instead of giving high speed internet, it didn't connected. When i made complaint of it the customer care person told me that it will happen in kharagpur so we cann't help you. I told them to disconnect this connection, when i need this then i'll start it again. On this they told me if you disconnect this then in future you have to purchase new one. The old one which i have is of no use. At the time when i purchased this, they told me when it is of no use you'll disconnect it and when you want to restore you'll also do that with the same no.

Tata docomo network is poor we are spending in thousand's per person to maintain one network. We choosed best network tata docomo. But it's good in offer's not in network. Try to find some good in technology update's how us is good in genuine prompt networks. Tata docomo is poor network service and it never cared at core of network trouble shooting by there business report graphs may lead in high. Tata docomo is best in other services and it's offer. Think once our docomo can reach technically strong to reach it's satillite properly to better disconnect or interrupt communication by docomo wire's.

Tata docomo customer care couldn't provide me with the puk2 of my number. I need it to activate fdn. My pin2 is blocked and there is no way i am being able to sort this out. Service centre executives told me that there is no puk2 in tata docomo sims. They have provided me with the puk1 though.

My tata docomo number is : [protected]
Please provide the puk2 for this number as soon as possible.

Hi Tatadocomo,

This is complaint regarding to Internet issue, from one month I m unable to browse Internet, I did everything and did raised a complaint haven't got any proper resolution from tatadocomo.this type of worst company I have evr seen in my life that is not caring to customers no resolution from. I called many time to customer care but I everytime I got same answer our escalation department will get in touch with you but ita not happening. I had recharge of internet pack and now its no use for me because its not working and very bad experience with tatadocomo netwrk.

Please contact to me right now..

My mobile number is : [protected]

Sir
i recharged the mobile number [protected] with rs 141 on 17th may 2016 thinking that i would get 1 gb data but to my surprise i got only 500 mb and on enquiry i was told remaining 424 mb will be credited afer 24 hours but after 24 hours no data was credited and when checked with customer care i was told that cant be credited for old sim but in offer message nothing was mentioned and more over instead of 600 mb only 500 mb was given and like this tata docomo is cheating the customers through fraud messages and offers. i want 1 gb data as it was mentioned in the message
thanking you
saraswathi

I got a call from delhi high court, saying you have to be present tomorrow in the court or else you will be charged rs. 25000 for not appearing and will fax it to your local police station and they will legal action on you.
Even after asking several mails from tata docomo's side for final settlement, there was no positive reply from their side.
Today directly i got a call from delhi high court saying all the above fake things.

Sir,

I recharged with rs.35 special recharge of local calls @30paisa two times in my tata docomo mobile no. [protected] today around 3.15 pm but i m still not receiving such recharge and my bank account also get deducted 2 times. So i requested you to get back my amount of recharge in my bank account.

Kindly do this as soon as possible.

Regards,
Pratik

First of all I am very disappointed about your wifi speed and connectivity.I recharged my data card just 1 day back and it became dead slow in connecting to my devices! now I think I have wasted my 1000/- per month in these dead slow and non connecting wifi device.I recharge for 1 month but your service gives me wifi for just 1 day of speedy wifi so I feel 1000 Rupees for a day "s wifi is utter useless .

The tata dococmo service providers generated a wrong bill for my service connection for 9 days and forwarded the bill through sms intimation, and when i asked for the certain bill they failed to provide and informed that hard copy can't be generated for the same, all these issue arises after i requested for porting. And for the clarification when called the customer care and spoke to n number of executives and at last the call got escalated to one of the senior person mr. Anoop g nath, & when i asked for the detailed bill, he conveyed that hard copy of the bill can't be generated for the same. So now i refuse to pay the bill. So i only want to clarify if they if the bill is generated why can't they provide the detailed hard copy.

On 15 April my migration from post paid to prepaid was cancelled without my permission ... and when I questioned them for this they offered me 200 rs of discount for each bill for 3 months and message date is 20th April.. when I paid the bill amount and asked for discount they telling me it would be discount in June ... and they mentioned it for next 3.bills from April

I recharged my mobile no. [protected] with 138 rupees on 10th may then i called cuatomer care yesterday at that time i have around 50mb data out of 500mb in this number so tata docomo officer said that you will receive another 500mb data after just fininishing your 50mb then i switch on my data till data charge cut out from my main balance... So i really disappointed from company customet care side and from company service. Thats why i want refund up to end.

In my society tat docomo is the service provider of the Intercom facility and I installed for the same purpose about one year back. Initially I was not knowing my Intercom is not activated. Later when I came to know I have complained and they are not solving for past 20 days. I need to take this strongly. This is also happening with some of my society members also.

Regards
C. Ganesh
[protected]

Respected sir,
I have call on customer care and say him to active plan of rs 97 in tata docomo on my mobile number [protected] but by mistake they active 92 rs. Plan and i lost my money. After end call i again call them but customer care service is busy and then i send the mail on their [protected]@tatadocomo.com and inform same matter within 30 minutes (Approx) otherwise they refuse and say they can't do anything.
O take necessary action...

Dear si
My name is md ekram from ahmedabad gujarat, my mobile no is [protected].
Yesterday i recharged with 399 rupees for 3g internet service.
But it is not working properly. Lot of time i tried to contact to customer care executive but did not get any solution. After that i mailed on [protected]@tatadocomo.com and described all problems in detail.
But still i am unable to use my data plan. Please suggest me, what should i do?
I am really frustrated.


Looking for better services
Md. Ekram
Mob: [protected]

Hello Sir, My number is [protected], I am customer from 2011 with primary
Gujarat registrations, however i shifted to rest of Maharashtra (ROM) since
4 month, so was going to migrate from gujrata to rest of Maharashtra (ROM),
but Docomo refused to port in to ROM so reason for that i migrated into
IDEA for 3 months, Idea given me so much trouble due to that now i am since
1+ month migrate to TATA DOCOMO- ROM, but after just some days docomo is
troubling me sending promotions sms from idea IZ-612345, TD-612830,
TD-610329, MD-251747 even i Fully activated DND through START 0 & call from
1909 even all customer support executive told me you have fully DND
activated.

I registered fully DND but stll i am getting daily irritating messages from
IZ-612345 from idea cellular money offer.

I am getting continuously messages from IDEA and TATA DOCOMO,


*( IDEA)*
IZ-612345
14 May 2016: 12:45 pm
Get 5% cashback o[censored]pto Rs. 100/- when you pay through Idea Money on
BookMyShow. Register now at http://bit.ly/23obI5r *T&C apply


*( TATA DOCOMO)*
TD-612830
13 may 2016: 11:48
15 may 2016: 14:49
Best 3g/2g offer get 400 mb 3g [protected]@75 or get 1gb for [protected]@95 limited
period offer, hurry up recharge now

*( TATA DOCOMO)*
TD-610329
13 may 2016: 10:38
14 may 2016: 10:34
15 may 2016: 10:44
16 may 2016: 10.36
double dhamaka offer!!! 1) ab paye recharge RC39 mein 300 mb, Val 28 din
3G data + 15 ka TT. 2) paye RC11 ssabhi mob calls 30p/m - 28 din . extra
benefir in 48 hours. tata docomo


*( TATA DOCOMO)*
MD-251747
16 may 2016: 12:08
Join tata docomo without changing UR no. get 1Gb 3G data & UL 2G, 600 min
& 299 sms @ 350. get assured laptop bad Free to Buy give missed call to
[protected]


What rubbish services and fully DND from TATA Docomo mobile.