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Tata DoCoMo Complaints & Reviews

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Updated: Aug 21, 2025
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Tata DoCoMo reviews & complaints page 129

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M
manojag22
from Mumbai, Maharashtra
Apr 14, 2016
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Address: Mumbai City, Maharashtra, 400076
Website: www.tatadocomo.com

Dear Mr. Manoj,

We have received your e-mail regarding number restoration related dated 13-APR-2016 for Tata Docomo number[protected].


We are sorry for the inconvenience and we assure you that your problem is being addressed.


We tried to contact you on your Tata Docomo number[protected] and alternate number [protected] for the above issue. Unfortunately our multiple attempts in establishing a contact with you have failed.

We would like to inform you that the services of the above mentioned Tata Docomo number has been barred because there is an outstanding amount of Rs. 3454 in your previous account number[protected].


Please be informed that there is an outstanding amount of Rs. 3454/- for account number[protected].

Please also be informed that you were requested to pay Rs. 6429/- before 10-MAR-2016 as full and final settlement for your previous account. But as the payment was not received within 10-MAR-2016, hence we are unable to provide any adjustment regarding the same.


From: collection central
Sent: Monday, March 07, 2016 11:18 AM
To: Manoj K. Agrawal
Subject: RE: BillPay Confirmation from www.tatadocomo.com


Dear Customer,


Greetings!


We thank you for the payment of Rs 6492/-.


Thanks & Regards,

Customer Care Team

TATA DOCOMO


From: Manoj K. Agrawal [mailto:[protected]@hotmail.com]
Sent: Monday, March 07, 2016 11:12 AM
To: collection central
Subject: Fw: BillPay Confirmation from www.tatadocomo.com


From: Bill Payment Receipt- Tata Docomo

Sent: Friday, March 04, 2016 4:20 PM

To: [protected]@hotmail.com

Subject: BillPay Confirmation from www.tatadocomo.com


If you are not able to view the content given below properly, please click here

Online Payment Receipt


Thank you for paying your bill on www.tatadocomo.com

The safe and secure way to pay your bills.

Customer Details

Account Number
[protected]

Amount paid(Rs.)
6492.00

Transaction ID
[protected]

Transation Status
SUCCESS
Tata DoCoMo customer support has been notified about the posted complaint.
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.
Dear Customer,

As per our discussion over the call, we would like to inform you that your payment of Rs. 6492.00 has been successfully updated on your account number[protected]. Hence, request you to clear the remaining outstanding amount of Rs. 3454/- to restoration of account number[protected].

Regards,
Customer Care
Tata Docomo
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    Z
    Zia Rahim
    Apr 15, 2016
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    Address: 490006

    In my handset there is a tata docomo sim card in which m-check message is coming frequently. I want to stop this message .
    for this I will be thankful to you..
    my number is [protected].

    Pl. find the details: -

    Number : [protected]
    Name : Armaan Khan
    Problem : - Frequent coming of non-required message
    Message : Mcheck on tata processing...
    Issue: Hanging of mobile for a few seconds
    Frequency: - every minute
    Tata DoCoMo customer support has been notified about the posted complaint.
    Adding a screenshot for refernce.

    Mcheck on tata processing MSG Coming Frequently - Comment #2358082 - Image #0
    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and regards,
    Customer Care,
    Tata Docomo.
    Dear Customer,

    We tried to speak to you personally on your number. However, the same was not possible as the call was not answered. We request you to provide your any other alternate number along with the feasible timings which will assist us to get the needful done.

    Regards,
    Customer Care
    Tata Doocmo
    Dear Customer,

    Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

    Thanks and regards
    Customer Care
    Tata Docomo
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      D
      Dinesh6613
      from Gurgaon, Haryana
      Apr 14, 2016
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      Address: 641016
      Website: Tata docomo.com

      Dear sir,
      I have used tata docomo my account for my number [protected] now I forget my password and hint answer. Kindly help me to reset password
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        A
        arruntejj
        from Delhi, Delhi
        Apr 14, 2016
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        Address: 500034
        Website: www.tatadocomo.com

        I'm a Tata Docomo GSM Postpaid customer, I've activated caller tune for a monthly rental of Rs.30/- and song selection charge of Rs.15/- I've activated this service for hearing my favorite songs to my callers, but now the complaint is the service provider are playing their Advertisement before my Caller Tune. Its (promo) approximate length is 7 secs. I want to stop this promo before my caller tune. I've complained regarding this in the customer care (121) but the are saying that its the rule of TRAI. As a customer am paying the rent for hearing the song, not to hear the promo of the service provider. So please help me to deactivate this promo from my caller tune. my number is [protected],
        Tata DoCoMo customer support has been notified about the posted complaint.
        Dear Customer,

        We have received your complaint and we will ensure it is resolved soon.

        Thanks and regards,
        Customer Care,
        Tata Docomo.
        Dear Customer,

        As per our discussion over the call, we would like to inform you that call me tune promo advertisement has been successfully deactivated on your account.

        Regards,
        Customer Care
        Tata Docomo
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          G
          gauravs2007
          Apr 14, 2016
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

          I have purchased 3G dongle, after getting call from tata teleservice office Noida sector-60.
          A person named harpreet(Preet) was the person of contact and his lead Ankit also.
          I have paid them 1300Rs for 7GB 3G plan.

          I purchased on 6th April 2016.
          Today is 14th April 2016.

          Dongle is still not active and these guys are also not picking the call as well.

          Numbers are :-
          Harpreet(Preet):- [protected]
          Ankit:- [protected]

          This is from Noida sector 62.

          They are also threatening me when I am calling from different numbers.

          Please take some appropriate actions.
          Tata DoCoMo customer support has been notified about the posted complaint.
          Dear Customer,
          Kindly provide us with your 10 Digit Tata Photon number, your alternate contact number and email ID so that we can get in touch with you.

          Thanks and regards,
          Customer Care
          Tata Docomo.
          Dear Customer,

          Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Photon helpline on[protected].
          Alternatively you can also mail us your concern at [protected]@tatadocomo.com.

          Thanks and regards,
          Customer Care
          Tata Docomo
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            C
            Chetan Mangasuli
            Apr 18, 2016
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            Address: Bangalore, Karnataka, 560092

            Hi,

            I dont want to see flash messages everytime, please deactivate the same. It is disturbing me a lot. When i tried to reach tatadocomo customer care, they suggested to change the settings in messages, But unfortunately I did not see such settings in MI note 3, please suggest me how to proceed with the same.

            my mobile number:[protected]
            email id: [protected]@gmail.com
            Tata DoCoMo customer support has been notified about the posted complaint.
            Dear Customer,

            We have received your complaint and we will ensure it is resolved soon.

            Thanks and regards,
            Customer Care,
            Tata Docomo.
            Dear Customer,

            As per the conversation had with our team, we would like to inform you that, in order to stop the flash messages which you are receiving, we request you to turn off the service messages option in the message settings of your handset as Message settings > push/flash/service messages > receiving options > off mode. However you may also visit mobile service center better assistance regarding the same. Kindly note that the flash message you are receiving is a feature based on handset support. It can be deactivated through the DIVE-IN option available as pop up/push messages in your handset. You will get the deactivation option to cancel this service. If still face same concern visit mobile service centre for further proceedings.

            Regards,
            Customer Care
            Tata Docomo
            could you please help me for mi note 3 headset ? I'm not seeing the above options in my phone.

            Thanks,
            -Chetan.
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              K
              kmayur
              Apr 13, 2016
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              Address: 411001
              Website: Tata Docomo

              I received the Offer so I recharged the offer 10gb in 208rs so I recharged it. I received only 1 gb data so I called customercare your representative Nikhil Sharma that it's lucky offer If it was lucky offer why it was not mentioned in offer as I always recharge with 135rs for 1gb data so why should I recharge it for 208 rs I need Refund as soon as possible and stop it fraud offers
              Tata DoCoMo customer support has been notified about the posted complaint.
              Sir,
              iam sim is activate please my TataDoCoMo no is [protected] same n is my send
              and i am promiss this no is not stoped
              I have 3G data balance in my phone 405mb but my main balance is deducted Rs 30...so plz refund my money
              Docomo is fraud company i recharged with 208 i got 1 gb it is bounas recharge but i not got bounas data now i will deactivat my sim
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                V
                vicky rashpal
                from Noida, Uttar Pradesh
                Apr 13, 2016
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                Address: Hoshiarpur, Punjab, 146001

                Dear tata team am really feel fear in my heart till time you did not solve my issue of bill but everyday u calling me for information regarding amt, number, your kacha Tobba dealer calling me on my phone with someone on conference wat kind of service you provide, way of talking is very rude, Tata team I have all voice records in my phone . If you don't able to do than clearly say no to me I will never call or text your complaint any where .but plz it's my humble request plz don't call me for fight on phone.shame on you guys totally gundarajjj no politeness am not expect from such a gud brand you guys totally spoil the brand image this is my last feedback
                Tata DoCoMo customer support has been notified about the posted complaint.
                [protected] is my number
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                  K
                  Karanjot Sokhey
                  Apr 13, 2016
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                  Address: Gurdaspur, Punjab, 143505
                  Website: Tata docomo

                  Dir sir,
                  Myself Karanjot owner of [protected] number is facing a problem from previous few days. My balance was automatically deducted without any notice or inquiry. I dont even activate any service. So this deduction is done uselessly without any reason and now my balance is zero.
                  Please solve this problem and i want my full balance back.
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                    L
                    lion90909
                    from Hyderabad, Telangana
                    Apr 12, 2016
                    Resolved
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                    Resolved

                    Address: 500032

                    Hi team,

                    My mobile number is [protected]. Present am not using this number. They blocked it in the month of may 2014. Actually am getting huge amount of bill. So i complained to customer care about this they said they will rectify it. Even though i got more amount as bill. They asked me to pay before the final date to pay bill. I am trying to contact them but they didn't respond. They finally blocked my number. They sent me reminders and i replied them raising a complaint. But they didn't respond to that. They sent a legal notice which i didn't accepted yet. Can you please solve the issue
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Tata DoCoMo customer support has been notified about the posted complaint.
                    I lost my tatadocomo sim[protected] today. I need to block the sim. Pl. Help to block the gsm. Please provide the step by step process to resolvw the issue.
                    Dear Suriyanarayanan Venkataraman,

                    We have received your complaint and we will ensure it is resolved soon.

                    Thanks and regards,
                    Customer Care,
                    Tata Docomo.
                    Dear lion90909,

                    We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your complaint, we request you to write back to us along with your feasible timings between 08:00 AM to 9:00: PM and provide us any other alternative number which will help us to arrange a call back to you to initiate further.

                    Regards,
                    Customer Care
                    Tata Docomo
                    Dear Suriyanarayanan Venkataraman,

                    We would like to inform you that, we are unable to process your concern regarding SIM blocking due to your valid Tata Docomo number was not provided by you. Hence, we request you to provide your valid Tata Docomo number along with the feasible timings which will assist us to get the needful done. Further, we request you to provide us the following details along with the Tata Docomo for further proceedings. 1. Address in documents: 2. Last Recharge amount: 3. Mode of Recharge: 4. Last Recharge date: 5. Balance in your account:

                    Regards,
                    Customer Care
                    Tata Docomo
                    Dear Customer,

                    Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

                    Thanks and regards
                    Customer Care
                    Tata Docomo
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                      P
                      Pramod.Swain
                      from Bengaluru, Karnataka
                      Apr 12, 2016
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                      Address: 560103

                      Today since morning there is no signal of Tata Docomo available in my area .
                      date: 12 April 2016
                      request to look into this matter immediately.
                      As it is a vital issue as it is required for communication .
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                        C
                        Chitra Pandi S
                        Apr 12, 2016
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                        Address: 600069
                        Website: www.tatadocomo.com

                        Dear sir,
                        I am getting unwanted calls and messages from one of the tata docomo number([protected])...Please help me to find out that number location or that number's operator name...
                        I cannot working in my office, i have huge profile so i can't change my mobile number. Please sir notify me with number location or name of the person who is using this mobile number.

                        Thank you sir..
                        Tata DoCoMo customer support has been notified about the posted complaint.
                        Dear Customer,

                        Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                        Thanks and regards,
                        Customer Care
                        Tata Docomo.
                        Dear Customer,

                        Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

                        Thanks and regards
                        Customer Care
                        Tata Docomo
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                          P
                          prakhar130890
                          Apr 11, 2016
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                          Hi,

                          Today (11/04/2016) i lost my mobile (Nexus5 white) in train no 12650 at hyderabad station having tata docomo ([protected]) sim in it. I tried to register for blocking the sim to the customer care service, but the request was not registered. Kindly help to block the sim asap.

                          Thanks and regards,
                          Prakhar kastwar
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                            R
                            RisHabh Rps
                            from Mumbai, Maharashtra
                            Apr 11, 2016
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                            Address: 147001

                            Sir, i recently ported my number [protected] from idea to tata docomo.
                            I am using Iphone 5S and low balance and data messages pops up 20 times per minute and its annoying.
                            I talk to customer care but they couldn't resolve it.
                            So i request you kindly solve my issue
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                              B
                              Bingi Kishore
                              Apr 13, 2016
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                              Address: Guntur, Andhra Pradesh, 522413

                              I am Kishore
                              my number is [protected]
                              At present, I am staying in Malaysia
                              in my handset there is a tata docomo sim card in which m-check message is coming frequently. I want to stop this message .

                              please do the needful

                              my number is [protected]
                              At present, I am staying in Malaysia
                              in my handset there is a tata docomo sim card in which m-check message is coming frequently. I want to stop this message .

                              please do the needful

                              my number is [protected]
                              At present, I am staying in Malaysia
                              in my handset there is a tata docomo sim card in which m-check message is coming frequently. I want to stop this message .

                              please do the needful
                              Tata DoCoMo customer support has been notified about the posted complaint.
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                                N
                                nitesh salunke
                                from Mumbai, Maharashtra
                                Apr 10, 2016
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                                Address: Thane, Maharashtra, 421201
                                Website: Loan Providers

                                Dear Sir,
                                My Name is Nitesh Salunke., here is mobile Tata Docomo Number [protected] is done Fraud with my Aunt, He said That he was from SBI Bank From Loan Department and He took all xerox copies and A check Of Rs. 40000/- And he also said that he is going to sansction Home loan From His branch suddenly, my aunt got msg that check withdraw from bank. He switch Off his mobile Right that time so plz help us by providing His address Details. And Last Location we already complaint in police but he ask for bribe, so tell us what we do next, plz mail me his details on this email address [protected]@hotmail.com. Kindly help us and we want that never happen this again to another persons... Waiting For Response.
                                Tata DoCoMo customer support has been notified about the posted complaint.
                                Maine 200 ka recharge kraya tha. Usme me without reason 50 rps kaat diye or mere account me net hone k baad bhi 78 rupees kaat liye. Ab mera balance 0.03 show ho raha he Or customer care par call krne par koi response nhi deta. 9 option hamesha wrong bataate hain jabki 9 option customer care ka he.
                                Tata docomo provides worst service to their customers...
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                                  S
                                  Sadeep kumar
                                  from Gurgaon, Haryana
                                  Apr 10, 2016
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                                  Address: Sonipat, Haryana, 131001
                                  Website: payatm

                                  Added rs. 150 to your paytm wallet. Transaction id: [protected]. Current balance: rs.150.0.
                                  Now, also pay electricity bills at paytm. Visit http://m.P-y.Tm/e
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                                    vicky rashpal
                                    from Noida, Uttar Pradesh
                                    Apr 9, 2016
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                                    Address: Hoshiarpur, Punjab, 146001

                                    Dear tata team till time no resolution provided by from your side even my outgoing and net usage is cutoff . It's being a five days to go very very bull service in future I will never recommend it to our staff or in my friends circle .relation between customer and service is a like dhaba on highway road .kuch v dedo chlega isne konsa vapis aana hai.[protected]
                                    Tata DoCoMo customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We have received your complaint and we will ensure it is resolved soon.

                                    Thanks and regards,
                                    Customer Care,
                                    Tata Docomo.
                                    Dear Customer,

                                    As per the conversation had with our team, we are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. In this regards, we would like to inform you that we have already registered your concern of wrong commitment and rude behavior with the docket number[protected] and the resolution time for the same will be soon. Kindly bear with us in this interim. Please save your docket number in case of any requirement for reference. Further, we would like to inform you that the services of your number is under active status. Kindly check the same.

                                    Regards,
                                    Customer Care
                                    Tata Docomo
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                                      Shyam Ch
                                      from Dharmavaram, Andhra Pradesh
                                      Apr 8, 2016
                                      Resolved
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                                      Resolved

                                      Address: Anantapur, Andhra Pradesh, 515671
                                      Website: TATADOCOMO

                                      Hi sir we are using demo sim in our city ur sim is showing in roaming even we are in local city I tried in so many handsets, and in netsetter also ur sim is showing in roaming I am contacted my local distributor they r telling we don't know contact customer care .Customer care telling contact to distributor nobody is responding on my problem .we are facing this problem from the past 8 years nobody is rezponding .Finally I am complaining to appellate authority I[censored] will also not respond then we will aware of the tatadocomo .My tatadocomo mobile number is - ([protected]) and my email is -(shyam.[protected]@gmail.com) my alternate number is -([protected]) u can contact with me on my alternate number because your sim is showing in roaming I will don't use this sim until roaming removes . I already received a call from docomo but the problem remains same
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Tata DoCoMo customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We have received your complaint and we will ensure it is resolved soon.

                                      Thanks and regards,
                                      Customer Care,
                                      Tata Docomo.
                                      Dear Customer,

                                      We have received your complaint and we will ensure it is resolved soon.

                                      Thanks and regards,
                                      Customer Care,
                                      Tata Docomo.
                                      Dear Customer,

                                      We tried to speak to you personally on your number. However, the same was not possible as your number was switched off. We would like to inform you that a complaint regarding network connectivity concern which was registered vide docket number PNR[protected] has been closed stating that it is not an issue when you are latched to ICR. It will display "R " on the mobile display and it happens due to handset issue, there is no problem and there is no charges for "R" symbol. We request you to kindly make a note of the same.

                                      Regards,
                                      Customer Care
                                      Tata Docomo
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                                        A
                                        aljames
                                        from Chennai, Tamil Nadu
                                        Apr 8, 2016
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                                        Address: Chennai, Tamil Nadu, 600073
                                        Website: www.tatadocomo.com

                                        I browse the internet and sometimes it automatically activates some services that will be renewed or charged on a monthly basis. Although it is not done by docomo, their customer service reps tell us that the charge will be adjusted in the bill and we'll receive a sms but we never get it. I have phoned them so many times and get the same reply but wonder if they really lift a finger to help us.

                                        In my books, this customer service is the worst i have ever experienced in regards to resolving issues. It is really an ordeal dealing with their cs. Because i don't want to be too lengthy i have not mentioned the complete story.

                                        Finally, i paid the full amount of the bill and i want to cancel this service very soon.
                                        Tata DoCoMo customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                                        Thanks and regards,
                                        Customer Care
                                        Tata Docomo.
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