| Address: Mumbai City, Maharashtra, 400076 |
| Website: www.tatadocomo.com |
Dear Mr. Manoj,
We have received your e-mail regarding number restoration related dated 13-APR-2016 for Tata Docomo number[protected].
We are sorry for the inconvenience and we assure you that your problem is being addressed.
We tried to contact you on your Tata Docomo number[protected] and alternate number [protected] for the above issue. Unfortunately our multiple attempts in establishing a contact with you have failed.
We would like to inform you that the services of the above mentioned Tata Docomo number has been barred because there is an outstanding amount of Rs. 3454 in your previous account number[protected].
Please be informed that there is an outstanding amount of Rs. 3454/- for account number[protected].
Please also be informed that you were requested to pay Rs. 6429/- before 10-MAR-2016 as full and final settlement for your previous account. But as the payment was not received within 10-MAR-2016, hence we are unable to provide any adjustment regarding the same.
From: collection central
Sent: Monday, March 07, 2016 11:18 AM
To: Manoj K. Agrawal
Subject: RE: BillPay Confirmation from www.tatadocomo.com
Dear Customer,
Greetings!
We thank you for the payment of Rs 6492/-.
Thanks & Regards,
Customer Care Team
TATA DOCOMO
From: Manoj K. Agrawal [mailto:[protected]@hotmail.com]
Sent: Monday, March 07, 2016 11:12 AM
To: collection central
Subject: Fw: BillPay Confirmation from www.tatadocomo.com
From: Bill Payment Receipt- Tata Docomo
Sent: Friday, March 04, 2016 4:20 PM
To: [protected]@hotmail.com
Subject: BillPay Confirmation from www.tatadocomo.com
If you are not able to view the content given below properly, please click here
Online Payment Receipt
Thank you for paying your bill on www.tatadocomo.com
The safe and secure way to pay your bills.
Customer Details
Account Number
[protected]
Amount paid(Rs.)
6492.00
Transaction ID
[protected]
Transation Status
SUCCESS
Tata DoCoMo customer support has been notified about the posted complaint.
We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.