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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 132

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Address:560082
Website:recharge.tatadocomo.com/ORPortal/mdnValidate

When i see my offer by putting my prepaid number on tata docomo official website i got an offer as

Rs 199 : 2GB 3g data and local and study calling as 1p/s.

But when i reacharged i got 550 minutes calling.
This is absolute cheating.
If you are not giving me the same offer as you shown me in your website i will definitely report again this in all social media and consumer court of india through online.br...
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Address:560082
Website:recharge.tatadocomo.com/ORPortal/mdnValidate

When i see my offer by putting my prepaid number [protected] on tata docomo official website i got an offer as

Rs 199 : 2gb 3g data and local and study calling as 1p/s.

But when i reacharged i got 550 minutes calling.
This is absolute cheating.
I called several times to customer care regarding this but no one was helpful for me.I must say yout team is so irresponsible.
If you are not giving...
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C
chhayag
from Bengaluru, Karnataka
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Recharge

Address:New Delhi, Delhi

I read 16 March2016 sms 31rs - 32 talktime, so i recharge 31rs 9.00pm, and sms recived after 2 days 10.00pm my balance is 59.00 rs . /But actuly not add balance.and 24 March 2016 Today i net rechharge 47.00 rs for 300MG [protected]@47, 28 days schem so recharge but sms recieved 51 net recharge left YOu subcribes now *141# now . and net is not balace recived . plz help me My 32 balance & today's 47.00 rs add my net balalnce plz u can me give Sir. Thank...
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B
Bikash M
from Bengaluru, Karnataka
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Prepaid to postpaid conversion

Address:560054

Hi.. I have applied for prepaid to Post paid conversion for my mobile no [protected] through Nemisis Solution's along with photo copy of my Driving license and also paid an amount of Rs 350/ ( Slip No7884) on 19/03/2016. The postpaid sim card have not been activated yet, but at the same time my prepaid sim have stopped working since 22/03/2016 resulting which I do not have any connectivity from last 3 days.

I have been trying...
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B
Basavarajvpp
from Mysore, Karnataka
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Regarding disconnection of my sim number without intimation

Address:587103
Website:tatadocomo.com

I was using Tatadocomo sim for last 5 years & was kinda adjusted although there were network issues & bad customer support. Recently I got a call from docomo guy saying i need to submit my documents & when i asked him why, he sounded so stupid that i ignored the call. Later on 02/03/16 suddenly my outgoing calls were barred for which when i consulted the customer care they assured me that once i submit the documents everything would be fine....
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T
T Doco
from Mumbai, Maharashtra
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Contact number

Address:570023

Without my intimation my number has been assigned to someone else ..I'm using my number from past 7 yrs and still I'm active in what's up but my number s deactivated..when what's s working in that numb how can DoCoMo people. Assign it to other.. Im feeling like I made mistake of choosing this network and this network put me in trouble... I need my number back what's the solution?...
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D
Dhiraj kunwar
from Mumbai, Maharashtra
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Rental plan did not change as requested and made the bill as per earlier plan

Address:700091
Website:tatadocomo.com

With regards I (Amitesh Kumar) have to say that I applied for the plan changed on 3rd feb 2016, for my mob number- [protected] (Account no[protected]. I had draft the mail on also for the same and I got the auto reply from the Tata docomo. But till date no action has been taken also I got the bill as per the earlier plan.
Also I draft the mail again on 18th feb for the same again and I got the auto reply but no body has attended the...
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P
Punith R
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Stupid dive in now

Address:560090

Tata Docomo — "DIVE IN NOW" pop up

Hi, I am getting a DOCOMOs Flash alert on my mobile (lenovo a6000 plus), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its a setting...
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D
Dr.Pavadashettar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of superstore 49 without information

Address:Dharwad, Karnataka, 580008
Website:Tatadocomo

Today i got a message stating that you are activated to superstore 49. And deducted rupee's 49/. With out any activation by me...I want that money back...
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J
jagdish.bhoi
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New sim card still not activated

Address:Vadodara, Gujarat, 390002

Dear,
Sir/Madam
I purchased a new tata DoCoMo sim card with no [protected].
I am requesting customer executive of tata DoCoMo shop but I am not getting good rresponse. My sim card is still not activated.
Please do needful to activate it....
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M
Misha Mardiya
from Jind, Haryana
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Services is not given according to policy

Address:Indore, Madhya Pradesh, 452001
Website:Tata docomo

I have taken a service of caller tune for 6 month when I update my songs company provides me msg for updation but not actually update the sevies when I contact with the consumer care they didn't give proper response even not providing information about the servies

My services was 6 month caller tune of 4 songs free in 150 rs

They have provided 3 months service only and then they say your service is over...
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V
Vishal Chauhan
from Pune, Maharashtra
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Call drop slow internet

Address:411028

I am using Tata DoCoMo number [protected] since last 2 month, but I am very rarely getting 3G speed. Most of the time getting Edge, its rare to get H or H+.
I am paying for 3G speed and getting only 2G, its really really bad.
Apart from internet connection, there are frequent call drops also. Tata DoCoMo service is really terrible.
Improve your service before i. Opt out. To withdrew ur service...
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S
Sushma waghmare 04
from Karjat, Maharashtra
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Balance deduction

Address:Thane, Maharashtra, 421503

Hello
My balance is getting deducted without any reason I have not activated any scheme, unnecessary your cutting some subscription charges I want you resolve this as soon as possible and revert my credit balance back to my account...
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L
Lalitpawar
from Jaipur, Rajasthan
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Postpaid sim activation not done from 2 months

Address:490009

I have taken a post paid sim which is yet to activate as the field/address verification was done after a repeated follow up with team I.e after 2 months.now again team has decided to put me in trouble and not to activate connection as they have found another reason that id proof is not cleared.

Fully unsatisfied service...
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P
PacificBlue
from Ahmedabad, Gujarat
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Not getting 3G speed

Address:411028

I am using Tata DoCoMo since last 1 month, but I am very rarely getting 3G speed. Most of the time getting Edge, its rare to get H or H+.
I am paying for 3G speed and getting only 2G, its really really bad.
Apart from internet connection, there are frequent call drops also. Tata DoCoMo service is really terrible.
Improve your service before Supreme Court start fining for bad service....
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Address:411057

Account#[protected]
I had to get this connection terminated after getting into 50+ calls and emails to clarify the incorrect billing amount charged to me.
I had taken 4MBPS 20GB plan which was for Rs 1000 per month. My connection was faulty and did not work properly for 2 months 13th June to 26th July. I had raised multiple complaints. Tata Docomo closed the auto closed the complaint multiple times. Their engineer did not visit...
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S
saurabh03
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction fraud

Address:Lucknow, Uttar Pradesh, 226001

Respected Sir,
I (saurabh Kumar [protected]) have been charged 25 rupees for the data usage when there was a existing data balance .
i request you to kindly refund money.
Yours Faithfully
Saurabh Kumar...
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A
Aneesh Verma
from Mumbai, Maharashtra
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Balance deduction of 25 rupees

Address:Lucknow, Uttar Pradesh, 226001

Respected Sir,
I (saurabh Kumar [protected]) have been charged 25 rupees for the data usage when there was a existing data balance .
i request you to kindly refund money.
Yours Faithfully
Saurabh Kumar...
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V
Vimal Vyas
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Roaming

Address:Bikaner, Rajasthan, 334001

I live in my home town but my tata docomo sim show on rooming
I order you to solve this problem another i will be port in other srives...
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B
bklaall
from Delhi, Delhi
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Dive in now pop up sms

Address:Mysore, Karnataka, 570007

I am getting the flash/pop up sms on my moble when i contacted the tata docomo office they checked the settings if was as follows

Message settings flash /service messages receiving options off mode.

They asked to write at [protected]@tatadocomo.com.

following is the complaint no M26099869.

They are saying they cannot disable this we h ave to vist the docomo store.

they...
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