Tata DoCoMo Complaints & Reviews

Hi,
My mother was using Tata Docomo sim since many years and she had given the same number for all her bank accounts and gas booking. On 28th March 2016 she was unable to do out going calls or message but from 29th March they blocked her sim. now incoming also not coming. If we go and ask in docomo office the staffs are telling that the sim is deactivated and if you want to activate you have to go for post paid. This is not at all...

Iam abhishek
I had a problem with Tata Docomo network.iam recharged with 93 that plan is to provide 1gb 3g for 30 days but they given me 800 mb for 5 days. I also called to customer care they were not responded correctly & also talked with me rudely so please provide me a correct solution .
Mobile number. [protected]
Location. Basavanagudi, Bangalore...

I have been using docomo broadband for 15 days. As per them they are giving 10Mbps speed for me. But when I do OKLA speed test I am getting max of 5Mbps only. Even most of the times I am getting 1Mbps and 512 kbps in OKLA speed test. I have touched 9.1 GB data out of my limit 10GB. Customer care people are replying rubbish like since are about to cross 10GB speed might be fluctuating. On hearing the reply I don't know whether to laugh or...

I got the msg from Tata Docomo after every phone cal that 93rs recharge for 800 MB & 30 days validity. Bt I get only 5 days validity so plz reply for this inconvenience...thank you....

Hi team,

I had around 800 mb of 3g data and a balance of 250 bucks in my number [protected]. After that i recharged my number with rs. 15 and added 75 mb 2 g data. In 2 days the 75 mb got consumed and post that all my balance was cleared up saying i had activated 2 g hence my 3g data pack has been removed and i am left with 12 bucks in 2 days. When i called the customer care they said this is the policy and didn't even registered...

I am V Arun Kumar([protected]@gmail.com), from Chennai. There were pamphlets circulated in my appartment with the contact
no.as [protected]. I had requested for a tata docomo broadband services
through this person whom i learned to be Mr.Subramaniam, Supervisor.
He sent a person to my residence on 24/03/2016 at 9.30am, who
collected attested copies of ID and Address proofs, signed copies of
various forms,...

I checked the offer on tata docomo website, for data pack on 30/3/2016 of 1 gb for 129 rs . I recharged for the same from paytm from special recharge.
After recharge i got topup rechage instead of special recharge of 1gb offer.
For the same i talked to customer care executives, one of the customer care executive said that this offer is not valid, but on the other hand other executive said that the offer was their but you recharged...

I was using tata photon plus postpaid from past various months.
I wanted to closed the photon so i asked them to close and raised request or same.
I received a call from their side as per which i can transfer my postpaid plan to prepaid plan thinking of the advantageous they told i did same.For this purpose they said they would send someone to my home for collecting revised kyc, after arguing for revised kyc i said ok but no...

Hello sir, i recharged docomo's sim [protected] with 3g recharge worth 135rs/30 days validity...but i recently found that i am not able to receive 3g speed.whenever i tries to do something Internet banking transactions my session gets expire..its very risky to do any online transections with docomo internet due to poor speed.. i called customers service but they are giving very bull solutions which are not even working... i am sure that...

Hi,

Yesterday i have activated internet pack of 60mb 3g for rs.11/- twice and also made a recharge of rs.110 at the same time.

I still have data balance left of 3mb, but my main a/c balance is rs.0, i spoke to shankar your call center executive, giving nuisance reason that i have used it for internet where i still have data balance left in my account.

Please find the attachment of the screenshot...

I have tata photon connection which is photon plus [protected]@ 500 plan.

Tata photon no.[protected]
Bill no: [protected]

I never consume more than the limit however since last few months i have been getting bills which shows high usage.

This month it shows that i have consumed 5 gb which is not possible. Also they have shown that on 14th march'16 i have consumed more than 2 gb in the evening around...

Hi,

Currently I am staying in Pune. I have card of Tata Docomo (of Gujarat) which was missed by me somehow so I blocked my card. When I went to Gujarat, I got new card from docomo store and they told me that your new card would be activated within 2-3 hrs. It has been 3 days and my card is still not activated. When I called in store from where I got the card, they didn't even reply properly. Now I am stuck, not sure what shall...

Respected Sir/ ma'am, I am K Malathi Mobile Number - [protected]. I haven't subscribed for any LDR service. I am not getting any activated applications or messages, from three days back i am recharging the amount but immediately amount is deducted from my account without my involvement so please resolve this problem as soon as possible And i haven't subscribed for any of these services. i request you sir/maam that please refund my balance...

Hi
Since morning my account balance have been deducted as name of “data session charge:”
without any usage, and even my handset is not GPRS or any other data usage support,
it is a simple handset.
and amount deducted are Rs. 1.60, 19.00, 0.20, 17.00
these are invalid deductions without any usage,
if in future my account balance will be deducted, I have to stop using service from Tata Docomo,...

Dear sir,
I m using tata docomo from December 2015 onwards, i m residing at Coimbatore Tamil nadu. I had made lot of complaints about poor voice quality to the customer care. But my mobile shows full signal. I need to call 2 to 3 times to make a call eventhough i tried to call customer care for making the complaints but voice also not clear. I made twice it seem to be like that only. Kindly solve the issues at the earliest.
br...

Dear Sir,

My Tata Docomo no. is [protected]. I am getting a DOCOMOs Flash alert on my mobile Samsung Grand 2 Mobile like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its...

Hi team,
Here by i want to bring to your notice that one of your docomo emplyoee is leaking the information of contact details and providing the information about all call logs for money..
He is taking money and providing the call log details and message details to them.. This is really shame part to know that emplyoee providing information about call log details for money in mysore, kuvempunagar branch, karnataka.. Employee...

I would like to make a complaint on my tata photon 3g service provider (Tata tele services) for a fraudulent tariff plan withdrawl within validity period. I have made two recharges to my tata photon 3g dongle (10 - digit photon number is [protected]) today morning. First recharge is with rupees 795 /- for a 4gb plan (Transation id - [protected]). Second recharge is with rupees 1605/- for a 18gb plan (Transaction id - [protected])....

Goodafternoon sir / mam,
here i had recharged of rs. 24 of 100 MB of 2G by *141# but its confirmation massge i couldnt get till half of hour. to make my self online i use flexi service and recharged of rs.55 of 300 MB of 3G but later when i check out my balance i didnt get till yet...
kindly help and solve it out for better customer services...
thank u...

I have given my proofs to docomo store to change it from postpaid to prepaid. I was not able to activate prepaid number due to not available in home circle.it happened in Jan 2016.

Now I am in my home circle. But I am not able to activate yes.

This mobile no is very important to me as I have used it for all bank account and government ids.
Please hel to activate the number...