Tata DoCoMo Complaints & Reviews

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Dear Customer,

We tried to speak to you personally on your number. However, the same was not possible as the number was not reachable. We would like to inform you that, as per our records the number has been successfully activated on 07-MAR-2016 05:17PM. Kindly check the same.

Regards,
Customer Care
Tata Docomo

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Dear Customer,

We would like to inform you that the number has been blocked as per your request vide service number IMSI[protected] with effective from dated 05-MAR-2016 09:51AM. Further, we request you to visit the Tata Docomo outlet with passport size photograph along with your proof of identity and proof of address to purchase duplicate SIM and the cost of duplicate SIM is Rs. 49/-. Please find the below details. 1.1 Photograph 2. Proof Of Identity - Passport, Photo Credit Card, Voter ID Card, PAN Card, Arms license. 3. Proof of Address - Credit card statement (last 2 months), Passport, Property Tax Receipt, BSNL Telephone / Electricity Bill (last 2 months).

Regards,
Customer Care
Tata Docomo

Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Dear Customer,

We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we would like to inform you that your complaint regarding the network problem been registered with docket number[protected] and the same has been closed as low coverage(congested area). Basis your communication we have conducted a comprehensive signal strength test in your area, and we would like to update you that the signal strength has been found appropriate for making and receiving calls. However, we are sure that you would understand and appreciate the fact that the signal strength or loss of signal, could be on account of various factors. Few among them could be the quality of handset, external factors such as penetration loss owing to physical hindrances faced by signal to reach a particular place due to coverage of areas by walls, buildings, cluttered spaces in between house/ building etc. which are beyond reasonable technological solutions. We value your relationship with us and to bring you the best of services. We have further optimized the network to the best of its capacity, so as to enhance the available signal strength in your locality. We are sure that you will continue to enjoy our services, do let us know if you need any other assistance; we would be delighted to assist you. We value your feedback and your views will be escalated to the higher management as feedback of the customer which will be helpful in increasing the pro-activeness for the agents.

Regards,
Customer Care
Tata Docomo

Dear Customer,

Kindly visit your nearest Tata Docomo outlet to assist you further.

Regards,
Customer Care
Tata Docomo

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Docomo customer care is the worst one none of the executives even seniors dont know to speak or they are not able to resolve the issues. Please close out this network or provide us a good customer support

am giving zero rating for this

Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Its money not mobile

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Solution

Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo

Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.

contact number:[protected]

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Dear Customer,

We tried to speak to you personally on your number. However, the same was not possible as the number was not reachable. We request you to provide your any other alternate number along with the feasible timings which will assist us to get the needful done.

Regards,
Customer Care
Tata Docomo

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Dear Customer,

We tried to speak to you personally on your number. However, the same was not possible as the call was not answered. We would like to inform you that, as per our records the number has been successfully activated on 02-JAN-2016 at 10:29PM. Kindly check the same.

Regards,
Customer Care
Tata Docomo

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Dear Customer,

We tried to speak to you personally on your number. However, the same was not possible as the number was switched off. We would like to inform you that, as per our records the number has been successfully reactivated on 02-MAR-2016 11:02AM. Kindly check the same.

Regards,
Customer Care
Tata Docomo

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Dear Customer,

We tried to speak to you personally on your number. However, the same was not possible as the number was switched off. We would like to inform you that, in order to deactivate Mcheck service we request you to mail at [protected]@mCheck.com. Hence, I request you to make a note of the same.

Regards,
Customer Care
Tata Docomo

Dear Customer,

Kindly share with us your contact details in order to assist you further.

Regards,
Customer Care
Tata Docomo

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo

Ref: NCMANDAL on 28/02/2016 Kolkata
Hallo Sir/Madam,
Due to non-connectivity of TATA DOCOMO new prepay sim returned on 2nd mar'16. TARA MA XEROX
(Mob. no-[protected]) KALITALA, M.G.ROAD, Kolkata-700104.But till day I am not received my documents copy of passport with sign. I think it is misuse any way.
So please I request you to return the documents as immediate.
Thanking you.
warm regards,
NCMANDAL
[protected]
Mail ID- n.c.[protected]@gmail.com