Tata DoCoMo Complaints & Reviews

We are using Tata Docomo Internet Services from last 6 months (Circuit ID[protected]. Earlier we got best services but from last couple of months we are facing lot internet issues. We called them multiple times but they are unable to resolve internet issue. From last seven days there is no internet service in our office due to which we are unable to do anything. Every time we pay bill on time but still we are facing problems. We have dropped multiple mails but every time we receive a complaint number but nothing happens from company end. Please find the complaint numbers.
[protected]
[protected]

This time we are not going to pay current month bill. Please take strict action against company.

Thank you.
Digambar Gore,
[protected]
Mobilart Mobility Solutions Pvt. Ltd.

Bill received for TATA Photon Data card post paid connection([protected]) for January & February 2016 is of Rs.798 + Rs.429, total Rs.1227, though it is in 1 GB data plan. bill should not be more than Rs.399 for a month with taxes.Even with FINE for delayed payment it should not be this amount.The TATA Indicom outlet at Mukherjee Nagar has closed down, so I cant contact for the bill correction or make any payment, Please correct the bill for January, 2016( it is of Rs.798) and inform about any other TATA Indicom outlet at Mukherjee Nagar.

I got a message today to my mobile saying congratulations you got free data of 200mb for one day but there was nothing like that... Instead I lost 200mb as I thought that was for free... Tatadocomo please don't misguide people... I'm very disappointed sorry.

I got the messege from docomo as 3 ka dum.
It said that 1gb 3g data at rs.39. I have tried but no reply and no data credited.

Complaint various times regarding the installation of network tower in our college as there are about 1 thousand docomo customers in our college but still docomo is not interstered in installation of network tower

I got the message on my number [protected] saying Get 750Mb 3g data for 21 days. I am getting this message everyday and hence I recharged it today.
But, I got only 120 MB dada for 4 days. Very fraud. Tata DoCoMo are playing with their customers. very bad.
Either revert my money back or give me 750 MB data.

To,
Tata Services

Management – Grievance Cell

Sub : Complaint about Fake commitments & Poor response

Dear Sir,

This is to inform you that, authorized representative of TATA DOCOMO; Mr. Nilesh & Mr. Hitesh Pandya (Mob No: +[protected], [protected], [protected]) had visited our Prahladnagar based Office for confirmation of commitments against our purchase of TATA Docomo Landiline Connection on 4th Feb 2016. Our Office Employee Mr. Jignesh Gadhavi & Mr. Falgun has successfully submitted required duly signed documents along with Cheque of Rs.1711 (Against the Chosen Number, 66174343 &[protected] and Rs.1700 (Against the advance payment for installing landline to our office).

They committed to install connection within 2 or 3 days of the registration. On their confirmation and assurance I had purchased Land Line connections and provided all the duly signed documents to them.Even we got fake calls from your back office female representative named Ms. Jasmine that our engineers are coming to installation (wiring) today or tomorrow. But again fake commitment and no calls after that and no response.

We were shocked to know that all the commitments and assurances given by the representative has failed. IN-spite of repeated requests over phone, the representative is not bothered to pay any heed to our complaint. More than a 2 weeks has passed but we have not yet received the land line connections as yet, but to our surprise, we have got to know that the chosen Number has rejected and again commited us to provide same number (last 4 digit same) with the different series[protected],[protected] . Though we agreed to install that number at our office and provided duly signed documents again to your respresntative named Mr. Hitesh Pandya on 18th Feb 2016 and they committed again to install line on Saturday or Monday i.e. 22 Feb 2016. But again fake commitment and no response and still waiting for Landline connection at our new office.

We are suffering from this problem since more than 2 weeks and also our business is getting affected due to your fake commitment so please let us know who will take this responsibility of our losing business ???? Reply Must.

Worst to expect, they have yet not responding to us nor doing installation and still doing fake commitments and giving us assurance. If we are not getting any response now then how we may expect after tha installation ???????

I am sending this letter to you as a hope of getting the quickest attention and action.


Warm Regards,

Mansi Chauhan
Executive Assistant

On Behalf of

C. S. Jay
General Manager – MANAGEMENT


Phone (O) +91 [protected], +[protected]M) +91 [protected]
E mail : [protected]@siliconithub.com | Skype : cs.jay | Website : www.siliconithub.com

Hi,

I have taken my number one week ago, still it is not activated. Please look into the same and get it resolved as soon as possible.

Sim Number:[protected]
Phone Number: [protected]

Its urgent can you please resolve it ASAP.

Regards
Rahul,

Date of incident: feb 22nd 2016, 3:30pm
Description:
While i was using my mobile, I got a stupid message to subscribe to bheja check pack & there was only ok button for it. As i was busy i did not read the message and pressed ok. The very next moment, I called 155223 to get it cancelled. I was charged Rs45 for 2 minutes of this. you had wasted my time and money. I want my balance of Rs45 back in my mobile & please stop sending such stupid messages.

I had been facing a problem of deduction of balance more than three times from this no.[protected]
1st) A deduction of 44.90rs & 7.70 spcl balance and main balance respectively.
2nd)A deduction of 26rs of some net recharge request which although i had not done but they are telling me it is done by me.
3rs)A deduction of internet balance of 127 of 1GB for 28days which i don't know what happened cutt of and another recharge of 145MB or so had been allegdly deducted by them

I have cheched my offers by dialling*123# and came to know that I will gate 1 gb data in rs 93 for a duration of one month . But I get it for 7 days only..

The company keeps sending me flash messages to fool me and there were many incidents where I unknowingly click on OK and the service gets activated. I even called the customer care with respect to this issue, but they refused to help me out.
My phone number is [protected]

Please Help!

Hello sir I'm raju today I check my best offers and that shown 1gb 3g data 93rs for30 days validity.. After that I recharge 93rs and I got only 800mb for 5days only it how is it possible I don't know for kindly request plz check and ge me my benefit very speed sir..

I had go to Tata Docomo Gallery on Friday (i.e.19/02/2016) for purchased of Duplicate SIM (Mobile No-[protected] CDMA) with
all Identity proof & Address of my self.

An Employee of c outlet in Fort/Fountain Mumbai provided me the Duplicate SIM of Mobile No-[protected] & told me that the Service will Continue after Recharge of Rs-10, I have recharged with the Same but Service was not start.

Then I had again go to Tata Docomo outlet on same day, the person at Outlet told me that you have to again Recharge of Rs-36/- at your SIM Mobile
Number-[protected] after Recharge the Service was Start in half an hour,
for few hours only and now the service was DISCONTINUED from last 3 days.

Thanking you
Jatin Chande
Mobile No-[protected]

Not even nodal officer is replying so I am going to **** ur whole company

Tata Docomo 3G number [protected].

sales person took my document, alloated my no to some other
I informed in august, still ur recovery people are callingme
I have given deposit money plus I want more money for mental harrasment

In spite of repeated reminder and complain you are not paying heed to my complain and unilaterally activating my connrction and genrrating bills month after month fot which I am not responsible and compelled to psy. As a good grsture and as per discussion with your cudtomercate exrcutivr in december, I paid the bill on 17.12.2015 and after that I will not pay since I insttuvtrf you feactivate my connection. This is my 4th complain after december and if my complain is not resolved, I have no othrr alternative but to prefer my case to consumer redressal forum and trai.

I used to get repeated call from [protected] to my cell no. And always uses vulgarize language and disturbing me time and again.Kindly furnish details of person to lodge complain against him,

Some pack named "Superstore49" got activated automatically few days before without my knowledge.

I couldn't contact the customer support through call. I lost my 42 and 49 rupees

I want my all the subscriptions to be stopped immediately and never activate any packs for my account, also do refund the complete money immediately.

I am Akashdeep Tripathi using tatadocomo network first time I did 3g recharge on my sim ([protected]) and this was my worst experience ever exhausting by any network, your 3g facility is too much slow all over(3g Downloading speed is 10 to 20 kbps at browser ) at M.P also at C.G.
Kindly resolve the problem and improve your 3g speed unless not happen i will change or MNP to other network.

Dear Sir/Madam,
please send me my messages and contacts back as everything got deleted yesterday automatically please send me my call details and messages from 15th january 2016 upto yesterday 20th February 2016 so that i can save numbers once again as im Employee and cannot be without contacts please save me from getting terminated from wipro my number [protected] my Name is Ankit Agarwal