Tata DoCoMo Complaints & Reviews

Sir
i need & outgoing & incoming call details & sms list of my docomo mobile numbers [protected] from 01/09/2015 to 31/01/2016 please its very urgent please send to my email [protected]@gmail.com


thanking you

The tata DoCoMo post paid sim card has no signal whenever I try to make a call or use it ...tried all suggestions and reviews ..I end up paying 400 bugs which goes unused ...I want to deactivate it or want it to be made into prepaid sim card

— forwarded message — from: shibendra das
Date: sun, jan 31, 2016 at 10:05 pm
Subject: complain over tata docomo pathetic customer service * [protected]
To: [protected]@trai.Gov.In, [protected]@trai.Gov.In, listen. [protected]@tatadocomo.com, nodal. [protected]@tatadocomo.com, appellate. [protected]@tatadocomo.com, [protected]@tata.com, [protected]@tatatel.Co.In, nodalofficer. [protected]@tatacommunications.com, appellate. [protected]@tatacommunications.com, [protected]@nttdocomo.com, nodal officer mum, listen. [protected]@tatadocomo.com, ravindran. [protected]@tatacommunications.com, [protected]@tata.com, [protected]@tata.com, rajeev. [protected]@tatatel.Co.In


*pathetic service from tata docomo call centre*


Hello,

Iam writing this mail to inform you that the kind of service i received from your managers at tata docomo call center was pathetic.

I did a mobile recharge of my phone on 30 jan-2016 through paytm.

Mobile @ [protected] (Karnataka, bangalore)
Transaction id : [protected]
Time of recharge 13:53 pm

Mode of payment - paytm

The recharge did not happened successfully but the amount was deducted from my bank account. I immediately reported the incident to call centre but as it was expected they made me fool by giving false expectation that i will get my refund back (Which is expected from the call centers of tata docomo they are good making fool)

Today i called again in call center 31-jan-2016 21:20 time and this time i spoke to manager of call center.

Very bad and pathetic way of handling customer issue and no sign of taking ownership rather then re-directing me to contact paytm for refund. And n that manager disconnected my phone when i asked him to give me the complain number he did not even registered a complain

Check the call records from my number and see how your service team behaved.

Is this the way tata dcomo gives service to customer??

Shame shame

I believe your posters for quality service is just to make people fool and take money from there pockets in india.

Please do not make such claims if tata docomo is not able to give proper service.

I do not care whether i get my money back or not i will make sure that i will highlight the pathetic behaviour made by the manager of tata docomo in social networking sites, let people know how the service tata docomo provides.

Shame shame

No wonder why the consumer are rejecting tata docomo service and migrating to other vendors for telecommunication service

Tata docomo has worst customer service team in call centre and management level.


Thanks for a worst service to consumers.

I will make sure to change my phone service from tata docomo to some other service providers.

Regards

Customer frustrated by yata docomo call center service
Shibendra das

I did first time porting on 28th december of 2015 from Tata Docomo to Airtel but after 15 days it was not completed by Tata Docomo and I asked to Airtel customer about this matter and they said once again submit your document to Airtel store and I did it by once again porting my mobile no [protected] by porting code on 14th January but it is also in vain.Now when I am going to contact with Tata Docomo customer care by dialing 198 call has been dropped by Tata Docomo. After two times porting it is not being succeded by only Tata Docomo. I asked to Airtel customer care they said until Tata Docomo left me they can not do anything. Please solve my problem as soon as possible.

I ported my airtel number [protected] to tata docomo on 29th. The new sim was activated on 30th Dec 2016. But I am not getting service. Sim is not working. I talked and mailed to company but there is no action till now and the reply from customer care is simply "your sim is active". when I am unable to use the sim and for that they have no reply or direction what to do. Very much disappointing from Tata"s company. When Customer care reply that they can not do anything then where to go?
Customer care must be able to do needful to resolve the matter by taking up the issue with concerned.
It seems I have done a big mistake of porting for which I am paying now.
Tata docomo should look in to and do some thing such that a customer when approaches customer care it should be addressed and resolved

Hi,

recently I am getting sim not provisioned mm#2 for my tata docomo prepaid which i already have nearly 700INR.

It was working fine till 2 days back suddenly i got this message. Currently i am in international roaming not sure how to reach tatadocomo.

my contact/mobile number is [protected].

Can you please resolve my issue?

Regards,
Anupriya.S

I have lost my mobile phone which has the Tata docomo prepaid connection. Request you to kindly deactive the SIM Card to avoid misuse of my mobile number.

My Mobile #:[protected]


Please block the sim card with the above mentioned sim number.

Regards,
Sreenivasulu Dondeti
Alternate Contact No.[protected]

I am requesting for deactivisation for the last one month and requested 4 times . But your customer care personnel are not carrying out my insyructions and keep on generating bills every month.As per advise of customer care I have already pay the bills on17.12.2015. In spite of that you have generated bills for january which is due to irresponsibility of your personel and I am not going to pay that bill since I am not using the facility for the last 2 month and instructed you to deactivate the connection.

Hi,

Someone used my number as an alternate number for registering his two postpaid connection, now all bill related calls and notifications coming on my phone, I had told them many time that I dont know anything about this jasvinder singh; but still they are calling me and harasing me for the same, Please notify them about this issue if possible otherwise I will register a fir as this is not a small issue.


Regards
AMIT PARTAP
[protected]

HI
I am Nataraj using Karnataka tata docomo no [protected] . i have activated sms pack on 29th dec '15 of Rs19 through online and benefits will be 250 sms free all local & national for 14 day, after sending 70 sms amount start getting deduct from my main balance . i called customer care and spoke to Mr prashanth( executive ) he said after 100 sms will be charged 1 rs per sms its a TRAI rules and he hold the line for 10 min and disconnet the call with out proper response ..okay am agree with that but i have sent only 70 sms and i have not got any communication sms saying after 100 sms amount will be detect from main account. on 30th dec'15 again i called customer care and sopke to supervisor Mrs Bhuwaneshwari she also not respond properly and amount will not be refund which is deducted she is also disconnect the call without responce ...

pls tell me why it not update saying that only 100 free sms can be send per after that charges will happen. and how its update 250 sms free for 14 days...

Sir my mame is vikash.and my n.m is [protected], yesterday Rs 80 is deducted from my accout while in my accout alrady data balance is avilable in my account . I dont know who give you the right to deduct balance when data balance show in the account.no one telicom company doing such thing .
Your executove say that after 20 mb data charge is aplicable .i am also ising idiea in which i get data loan of 20 in which i can run many application no any data charge apply until data balance zero so how your company make this stupid policy which is aginst coustmer . This is totaly scam customer thing that data is avilable but you apply data charge

There's a network issue in our office not even a single point network in our office we all staff r using docomo sim as well as data card i[censored] dont solve our problem we will port out to other network . Our office address is #39 shanthi gruha bharth scouts and guides bulding next to maharani women college palace road bangalore 560001 contact no [protected]

Sir,
in my handset there is a tata docomo sim card in which m-check message is coming frequently. I want to stop this message .
for this I will be thankful to you..
my number is [protected]

We hold a GSM connection bearing number [protected]. The number was not under use for a while, and today when I tried to use it, its already in deactivated state. Upon contacting the customer care, I came to know that the number is allocated to someone else.

There was no communication in regard to disconnection of my sim. It was a shocker for us to know this news.

The same number is communicated to many of our clients. and also on our business websites. Now the team is saying it cannot be possible to get the same number back.

I need an immediate attention and action from Docomo to resolve this issue.

Thanks,
Arvind

I bought a sim card of tata DoCoMo 2 days back ...the sim card number is: [protected]...its not activated yet
plz resolve this ASAP

Respected sir,
My Docomo no is [protected].
I had recharge on this no but some typographical mistake & recharge gone on [protected].
So, I request to you give me my recharge refund.
Recharge is 127 rupees.
I was call Ahmadabad customer care but he said recharge will not refund, I was asked him why? But he was not give me any reply

I want reply

SIR,
I Lost My Mobile With Docomo Sim Yesterday Please De activate My Sim As Early As possible. I also want duplicate sim of same number([protected]). Kindly tell me the process.

Mobile No: [protected] ( DOCOMO)
Other contact No:[protected]
Email ID : mail.[protected]@yahoo.com

Sim Details: [protected]
Holder Name : Abhinav Kaushik
S/0 H. K. Kaushik
Nalasopra,
Thane,
Maharastra

Dear sir,
I am a resident of Lucknow. I had purchased Tata Docomo sim card on 24th January, 2016 and submitted all proofs required on that very day and was assured that my card would be activated till 26th ofJanuary but nothing of this sort had happened.
It has been 3 days and I have not been able to use the service.. I had purchased it for Rs 70 but now I feel its of no avail. Please Take some serious step and look into this matter urgently.
My DOCOMO mobile no.:[protected]
Call on my Landline [protected]

Dear Sir,

We are using the Tata docomo GSM SIM with [protected], they are not providing the details as requested that, the speed for 3G as per TRAI norms and as mentioned of capping, the speed after reaching the capping and the same is as per TRAI norms.

This, we are requesting past 2 years, but they don't want to provide.

It is requested to do the needful.

Regards
Narendra Kumar

My no is [protected]
from Last 3 days i have recieved a msg that recharge with 28₹ u will get 250mb data but after recharging with 28₹ we gotted only 150mb data.
please allot me my remaining data.
ur servise is not good for fraudd with customer.