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Tata DoCoMo Complaints & Reviews

www.tatadocomo.com
2.7
Updated: Apr 17, 2026
Complaints 9258
Resolved
4180
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Good! Tata DoCoMo values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tata DoCoMo step up their efforts to fully resolve all complaints 👍
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Tata DoCoMo reviews & complaints page 145

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H
himanshu bunny
from Jamnagar, Gujarat
Jan 19, 2016
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Address: Mathura, Uttar Pradesh, 281001

Your customer executive doesn't reaolve any problem, tariff is not working i loose so much of my balance also internet speed is too bad so please resolves all these problems to regain more costumers and their trust
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.
Reply
Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo
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    S
    sujoyadhikary
    Jan 19, 2016
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    Address: Bangalore, Karnataka, 560100

    Dear Sir, I am very shocked that the retention team is making false commitment for retaining a customer. After several discussion with many executives of the retention team we came to mutual agreement that 351 plan, which has 1500 minutes free calling, would be given to me. But after around a week I get a call from customer care saying that the plan is not available for my segment. But I was very shocked when I discovered what they mean by segment. The plan is only available for retail customer but not for corporate TCS employees. They in turn offered me the same plan with only 500 minutes free, instead of 1500 minutes. I am very shocked to discover this fact that TATA is depriving its own employees from plan benefits and providing better plan benefits to retailers. But while providing the plans to TCS employees they claim that these plans has special benefits only for TCS employees. Regards, Sujoy Adhikary +91 [protected]
    Tata DoCoMo customer support has been notified about the posted complaint.
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    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Regards,
    Customer Care
    Tata Docomo
    Reply
    Dear Customer,

    As per the complaint, you have expressed dissatisfaction towards the not processing the request for bill plan change to Rs.351 plan. Hence, in this regards we regret to inform you that we are unable to process your request for bill plan change to 351. However, we value your feedback and forwarding the same to the management. We are an organization committed to our customers with the objective of making the association a memorable and mutually rewarding one.

    Thanks and Regards,
    Customer Care
    Tata Docomo
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      P
      prv .spd
      from Visakhapatnam, Andhra Pradesh
      Jan 18, 2016
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      Address: 411016

      My mob no. [protected], one week ago i opened paytm page to recharge through uc browser, i just entered my number and clicked next & i got message i have insuffecient fund while i had 37 rupees & i stopped other application too from using internet, while entering browser, but just surfing from one page to other cost me 37 rupees, this happened many time before when i used to surf through browser and chat through whatsapp & having internet plan enabled.Then, when i use to ask this about customer care they use to say you need to open one app at a time. But this time i just got angry & i didnt recharged my phone from that day. I dont know but the costing of docomo is very non reliable.
      Tata DoCoMo customer support has been notified about the posted complaint.
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      Dear Customer,

      We have received your complaint and we will ensure it is resolved soon.

      Thanks and regards,
      Customer Care,
      Tata Docomo.
      Reply
      Dear Customer,

      As per the conversation had with our team, we would like to inform you that your balance of 31.30/- has been deducted, as you have surfed internet on[protected] at 08:09PM used 3130KB DATA at that time no data balance available in your account. Hence, you have been charged for the data usage from the main balance at 10p/10KB and the same cannot be refunded. Further, we would like to inform you that kindly off your mobile data or deactivate internet service on your number. So that you will not charge in future.

      Regards,
      Customer Care
      Tata Docomo
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        M
        Mp musammil
        from Guntur, Andhra Pradesh
        Jan 18, 2016
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        Address: 636302

        Dear sir, My no[protected] I am using tatadocomo post paid .my no outgoing was barred January 16, 17, 18 but thatcompany generate the bill on these day.these also same in the my november month bill.my plan is 499 last 2 years use there is no excess amout came.but my november month bill was 1561.they are generate duplicate bill I am enclosed type.please help me Thank you I am enclosed last three days your duplicate unbilled usage they send on outgoing barred days.. Hi! Your approximate unbilled usage for the mobile number[protected] is Rs 21604.02, excluding rents and discounts as on 16-JAN-16 Hi! Your approximate unbilled usage for the mobile number[protected] is Rs 22038.69, excluding rents and discounts as on 17-JAN-16 Hi! Your approximate unbilled usage for the mobile number[protected] is Rs 22770.02, excluding rents and discounts as on 18-JAN-16
        Tata DoCoMo customer support has been notified about the posted complaint.
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        Dear Customer,

        We have received your complaint and we will ensure it is resolved soon.

        Regards,
        Customer Care
        Tata Docomo
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          À
          सुलेख राजपूत
          from Champa, Chhattisgarh
          Jan 18, 2016
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          Address: Jabalpur, Madhya Pradesh, 482011

          आप लोग बिना सुचना के जो मेरा हर बार बैलेंस काट लेते हो।। अपनी कंपनी के लोगो की पेमेंट मेरा बैलेंस काट काट कर देते हो।। आप लोग और आप की टाटा डोकोमो कंपनी भिकारी हो गयी है।। जो हम लोगो का बिना किसी सुचना के पैसे काट लेते है।। भिकारी हो तुम लोग मेरा बैलेंस बापस करो
          Tata DoCoMo customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

          Regards,
          Customer Care
          Tata Docomo
          Reply
          Dear Customer,

          Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

          Thanks and regards
          Customer Care
          Tata Docomo
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            V
            verma ritika
            from Bhopal, Madhya Pradesh
            Jan 17, 2016
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            Address: Indore, Madhya Pradesh, 452010
            Website: tata docomo

            Heloo to all.. m pre paid customer to TATA DOCOMO n from last three days my main balance was continuously deducted for some recharge which was not done by my end. i call to customer care they ans same mem ur balance is deducted by this recharge i said that this was not done by me but they cant understand. then i visited nearest out late n same representative told me i mail your problem to our senior authority wait for 1 day n from there i recharge again and next day same balance was deducted again.. now what should i do..please help me.
            Tata DoCoMo customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

            Regards,
            Customer Care
            Tata Docomo
            Reply
            Dear Docomo team, my number is [protected], I really frustrated from your service. i complained about some deduction from my main balance on 17th jan next day your team refund my deducted amount. and again my balance was deducted rs of 347. so please tell me what should i do?

            alternate number [protected]
            Reply
            Dear Docomo team, my number is [protected], I really frustrated from your service. i complained about some deduction from my main balance on 17th jan next day your team refund my deducted amount. and again my balance was deducted rs of 347. so please tell me what should i do. if there is some technical issues so please resolve it.
            m not a full so every time i call u or mail you for this mistake which was not one by my end.

            alternate number [protected]
            Reply
            Dear Customer,

            We have received your complaint and we will ensure it is resolved soon.

            Thanks and regards,
            Customer Care,
            Tata Docomo.
            Reply
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              J
              janeshnv
              from Bathinda, Punjab
              Jan 17, 2016
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              Address: Jalandhar, Punjab, 144103
              Website: www.tatadocomo.com

              I have got a problem in Tata docomo network. When I asked about the reason behind it, Customercare was not able to explain the error...they were simply asking about the balance and my recharge details..from my docomo SIM I was not able to connect my family's Airtel number in kerala since 15 Jan 16.further I tried from my friend's docomo number, problem was still there..my phone number is [protected]
              Tata DoCoMo customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We have received your complaint and we will ensure it is resolved soon.

              Regards,
              Customer Care
              Tata Docomo
              Reply
              Dear Customer,

              We tried to speak you personally on your number. However, the same was not possible as the call was not answered. We would like to inform you that kindly re-insert your SIM, also check with the other handset and select the network operator manually as Tata Docomo in your handset. If you still persists the same concern we request you to revert us with complete details to raise a complaint. 1. Error Message: 2. Problem since (no. of days): 3. Is it related to particular date & time (any specific time in the day): 4. Number of Signals (indoor/outdoor): 5. Town/city: 6. Area Name: 7. Landmark: 8. Pin code: 9. Alternate Contact No: 10. Sample number: 11. Handset Model: 12. Handset support GPRS: 13. Manual network selection done or not:

              Thanks and regards,
              Customer Care
              Tata Docomo
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                M
                mgj.mahesh
                from Thiruvananthapuram, Kerala
                Jan 17, 2016
                Resolved
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                Resolved

                Address: Jalgaon, Maharashtra, 425401

                Hi; I am not getting proper range in my city amalner dist Jalgaon Maharashtra 3G network range is not available here
                Aug 7, 2021
                Complaint marked as Resolved 
                Tata DoCoMo customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                Regards,
                Customer Care
                Tata Docomo
                Reply
                Dear Customer,

                Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

                Thanks and regards
                Customer Care
                Tata Docomo
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                  V
                  VaibhavPandey
                  from Ludhiana, Punjab
                  Jan 17, 2016
                  Resolved
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                  Resolved

                  Address: Lucknow, Uttar Pradesh, 157

                  I requested to disconnect my Tata Docomo WiFi service in November 2015 as I was not satisfied with it. Even now I am getting the bill and the employees are asking me to pay the bill of December and January only then they would disconnect my service. The employees are even not afraid of Consumer Court and say 'Go where you want to go Do what you want to do.' Please help me. The Head of office at Hazratganj Lucknow accepted the cancellation request on 09/12/2015 but he resigned and now no work has been done. My cancellation request number is 91622053. Why should I pay for the service which I didn't get ? I said that I'll pay for the month of November, I had access to their service till November only. Why will I pay for the nuisance and lag of the Company Employees.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Tata DoCoMo customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                  Regards,
                  Customer Care
                  Tata Docomo
                  Reply
                  Dear Customer,

                  Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

                  Thanks and regards
                  Customer Care
                  Tata Docomo
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                    L
                    lakshmireddy012
                    from Pune, Maharashtra
                    Jan 16, 2016
                    Resolved
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                    Resolved

                    Address: Nagpur, Maharashtra, 440026
                    Website: www.tatadocomo.com

                    We are facing Slow internet problem. We are in 8 Mbps connection for which we are getting only 0.1 Mbps. We made a complaint regarding this with customer care. They said that problem will resolve in 2 days. But still problem persist. Its already 5 days passed. No one is concerning about the problem. Please help regarding this.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Tata DoCoMo customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                    Regards,
                    Customer Care
                    Tata Docomo
                    Reply
                    Dear Customer,

                    Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

                    Thanks and regards
                    Customer Care
                    Tata Docomo
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                      Nishawar Kainth
                      from Bhopal, Madhya Pradesh
                      Jan 16, 2016
                      Resolved
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                      Resolved

                      Address: 144532

                      Hi... I have blocked my sim by mistake. Sim card no.[protected] Now its asking for PUK code. Request if you can pls unblock my sim My Mobil no. [protected]
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Tata DoCoMo customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We have received your complaint and we will ensure it is resolved soon.

                      Regards,
                      Customer Care
                      Tata Docomo
                      Reply
                      Dear Customer,

                      We would like to inform you that the Personal Unlocking Key (PUK) for your Tata Docomo mobile number PUK is 08413058. Post entering PUK number than enter PIN Number: 1234 or 0000 Device will ask to confirm the PIN again re-enter again the same PIN Number: 1234 or 0000. However, the PUK number must be enter correctly, if the PUK number entered wrongly more than 9 times then the SIM will be blocked.

                      Regards,
                      Customer Care
                      Tata Docomo
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                        H
                        hemantjadhav
                        from Mumbai, Maharashtra
                        Jan 16, 2016
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra, 411037

                        Hi, I got call from docomo marketing agents offering me prepay to postpay conversion. I gave 350 rs and my document signed forms etc to agent. Now they are not converted my number and didn't even refunded back money. Tata are always known for honesty but this has changed my thinking shame on you agency who are spoiling tata docomo brand. Please help me in getting back my money and ensuring my existing number will stay with me.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Tata DoCoMo customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                        Regards,
                        Customer Care
                        Tata Docomo
                        Reply
                        Dear Customer,

                        Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

                        Thanks and regards
                        Customer Care
                        Tata Docomo
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                          V
                          Vikrant Singh Bamrah
                          Jan 16, 2016
                          Resolved
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                          Resolved

                          Address: Kanpur, Uttar Pradesh, 208007
                          Website: tata docomo

                          I Have postpaid docomo tata photon internet connection. The billing cycle is from 21st -23rd and the last day of payment is 9th of evry month. For dec 2015 tge payment was delayed by 2days and i had paid the amount on 11th jan 2016. The services on my number was barred on 11th Jan. After paying my regular bill of Rs1305 on 11th Jan. I have paid Rs.500 on12th Jan as late fees. Even after paying all the bills the services are being barred. Everyday i have to call the customer care for resuming the account the services are resumed for few hours and again its barred. I have approached customer care around 4 - 5 times and no solution have been provided to my issue. If the connection is postpaid there should not be any limit on my account. No executive is able to provide any alternative solution for my issue. I am bearing a loss in my regular business due to this. Interaction numbers[protected],[protected]
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Tata DoCoMo customer support has been notified about the posted complaint.
                          View replies

                          Tata Docomo — Tata Docomo Postpaid internet account suspended-Photon Number-9235666170

                          I Have postpaid docomo tata photon internet connection. The billing cycle is from 21st -23rd and the last day of payment is 9th of evry month. For dec 2015 the payment was delayed by 2days and i had paid the amount on 11th jan 2016. The services on my number was barred on 11th Jan. After paying my regular bill of Rs1305 on 11th Jan. I have paid Rs.500 on12th Jan as late fees. Even after paying all the bills the services are being barred. Everyday i have to call the customer care for resuming the account the services are resumed for few hours and again its barred. I have approached customer care around 4 - 5 times and no solution have been provided to my issue. If the connection is postpaid there should not be any limit on my account. No executive is able to provide any alternative solution for my issue. I am bearing a loss in my regular business due to this. Everyday I am being sent emails and SMS for submission of so called bill of Rs. 3200 as I have exceeded my credit limit. Interaction numbers[protected],[protected] A/c Number[protected] Holder's Name- Harvinder Kaur
                          Reply
                          Dear Customer,

                          We have received your complaint and we will ensure it is resolved soon.

                          Regards,
                          Customer Care
                          Tata Docomo
                          Reply
                          Dear Customer,

                          We regret for the inconvenience caused to you. we would like to inform you that kindly write back to us with your 10 digit photon number or 9 digit account number to assist you further.

                          Regards,
                          Customer Care
                          Tata Docomo
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                            O
                            Onkar Mangaonkar
                            from Mumbai, Maharashtra
                            Jan 15, 2016
                            Resolved
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                            Resolved

                            Address: 400067
                            Website: consumercomplaints.com

                            Am getting a DOCOMOs Flash alert on my mobile (MOTO G), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its a setting done from my mobile, like Go to Settings Message Disable Service Msg/ Flash/ anything related. But no such options were available, when I told this they said they are not responsible and can't do anything. Is there any solution for this other than number porting? Please Help. Regards, onkar
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Tata DoCoMo customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                            Regards,
                            Customer Care
                            Tata Docomo
                            Reply
                            Dear Customer,

                            Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

                            Thanks and regards
                            Customer Care
                            Tata Docomo
                            Reply
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                              K
                              Kitkat23
                              Jan 15, 2016
                              Resolved
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                              Resolved

                              Address: Vadodara, Gujarat, 390019

                              Hello .. i got a message that some chulbuli chat has been activated on my number and rs 20 deducted . This has been done without my consent. I have NOT subscribed any service. And this has happens 2 3 times. I wonder this is what service tata docomo is offering . I tried calling customer service to talk to executive and i am been told that i have pressed wrong option..!!! Complete fraud on part of tata docomo.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Tata DoCoMo customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                              Regards,
                              Customer Care
                              Tata Docomo
                              Reply
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                                P
                                prabodh_1
                                from Gurgaon, Haryana
                                Jan 14, 2016
                                Resolved
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                                Resolved

                                Address: 560100
                                Website: tatadocomo.com

                                Dear Sir/Madam, I need incoming call details of my tata docomo no [protected] for the month of November'15 and December'15 .Will pay the requisite fees if required.Its urgent.My mail id is prabodh.[protected]@rediffmail.com Thanks Prabodh Bangalore
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Tata DoCoMo customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                For instant help, you can Live Chat with our Customer Care executives on: http://c1web1.saas.talismaonline.com/chatc1/tataDocomo.html.

                                Regards,
                                Customer Care
                                Tata Docomo
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                                  A
                                  Aditya Alle
                                  Jan 14, 2016
                                  Resolved
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                                  Address: Mumbai City, Maharashtra, 400025
                                  Website: www.tatadocomo.com

                                  I ported from Reliance to Tata DoCoMo. I visited the Tata DoCoMo gallery at Dadar, Mumbai. The executive advised me a postpaid plan. I was open to suggestion. But I had a condition. Since I now temporarily stay in Nanded, I wanted to make sure that the plans of my Mumbai circle, that I subscribe remain active too. The customer service executive ensured that I will have all my Mumbai tariff applicable in Tata DoCoMo, Maharashtra network since Mumbai users have Maharashtra and Goa roaming free. I asked him about this over and over again. And he assured us the same.Then did the port complete on 30th Dec, 2015. The next month when the bill arrived, I was charged Rs. 752 for 7 days usage. I made sure that I was in Tata DoCoMo network all the time by using manual network mode setting. Hence, no point that I was out of my parent network. Now after several complaints and calls to the customer service, they are denying of base tariff in Maharashtra and revising my bill.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Tata DoCoMo customer support has been notified about the posted complaint.
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                                  Dear Customer,

                                  Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                                  Regards,
                                  Customer Care
                                  Tata Docomo
                                  Reply
                                  Dear Customer,

                                  Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

                                  Thanks and regards
                                  Customer Care
                                  Tata Docomo
                                  Reply
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                                    K
                                    kamal muchan
                                    from Bareilly, Uttar Pradesh
                                    Jan 14, 2016
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                                    Address: 249403

                                    Dear sir i am very much dis-pointed to the service of Tata service centre i brought 2 connection of walky set and photon, and also i have tata sky . i use from last 5 yrs but due to poor resonse of XCELLANCE CUMMNICATION HARIDWAR i complaint about to change my hand set 1 month ago but till i cant recived new handset . i want quit both connection of walky Tata sky conncetion and also Tata Photon system due to XCELANCE CUMMNICATION
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Tata DoCoMo customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                                    Thanks and regards,
                                    Customer Care
                                    Tata Docomo.
                                    Reply
                                    Dear Customer,

                                    Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

                                    Thanks and regards
                                    Customer Care
                                    Tata Docomo
                                    Reply
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                                      Ninad Dhole1
                                      Jan 14, 2016
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                                      Address: Nagpur, Maharashtra, 440033

                                      I have Deactivated My Number. [protected] 1 month earlier.. But This month Tata docomo Executive calls me for paying Decembers Bill While I have deactivate It earlier And Should I use Pay for Nothing Plz contact. Alt Nos. [protected] Email. :[protected]@gmail.com
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Tata DoCoMo customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We have received your complaint and we will ensure it is resolved soon.

                                      Thanks and regards,
                                      Customer Care,
                                      Tata Docomo.
                                      Reply
                                      Dear Customer,

                                      As per the conversation had with our team, we would like to inform you that, we are really sorry to hear that you have decided to cancel your connection and end this very fruitful relationship we had with you. Kindly note that your cancellation request has been registered with the docket number[protected] raised on DD 14-JAN-2016. We request you to make a note of this docket number for your future correspondence. Please find cancellation process for the account below: 1. Outgoing services of this number will be barred within 72 hours from the day of request registration. 2. Temporary disconnection will happen on the 7th day and billing on the above mentioned connection would stop on the 7th
                                      day from the date of cancellation request registered. 3. Your total outstanding amount till date is Rs. 643/-. 4. The number will get permanently disconnected within 15 days. 5. Your billing cycle is XX of every month, hence, you will receive final bill on prorate basis post disconnection which will be
                                      payable.

                                      Thanks and regards,
                                      Customer Care
                                      Tata Docomo
                                      Reply
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                                        preeti prabhu
                                        from Bengaluru, Karnataka
                                        Jan 13, 2016
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                                        Address: Bangalore, Karnataka, 560010

                                        Prepaid to post paid connection included a voucher for book my show worth 300., which i havent recieved 121 replied saying evoucher would be sent to the email. Havent recieved yet Ph no -[protected]
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Tata DoCoMo customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        We have received your complaint and we will ensure it is resolved soon.

                                        Regards,
                                        Customer Care
                                        Tata Docomo
                                        Reply
                                        Dear Customer,

                                        We regret the inconvenience caused to you. As per your mail, we would like to inform you that upon verifying our records we have found that, the services of your number is under Temporary suspension form 07-JAN-2016 due to non payment. Hence, we request you to make the payment to enjoy our uninterrupted services.

                                        Thanks and Regards,
                                        Customer Care
                                        Tata Docomo
                                        Reply
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