Tata DoCoMo Complaints & Reviews

Hello, I am using tata docomo from last 3yrs. it was working fine until 2nd july 2015. From then i am unable to connect to the internet. i have called and talked to Customer care agent atleast a dozen time (ticket-TEST[protected]. Infact i am told my Laptop is damaged which needs repair and not the dongle. Afterward on customer cares's persons suggestion i visited Docmom's techncial (ICARE) center where i was told the Dongle is not working...

Rude and Arrogant Tata Docomo employee ROHINI MANGE, Pune Let me begin with, I am a Tata Docomo customer for the past 8 years, from a couple of my phone numbers to my internet dongles and my Wifi connection. While I appreciate the network and products, I have come to absolutely despise the customer service based on my recent experience in a store at Pune. My comment may be deleted here but as fair warning my review of my experience in...

Respected Sir/Madam, My debit card information was duplicated for a purchase worth Rs1500 on POS 70003144 at TATADOCOMO BILLDESK 4876 Time: 15/07/2015 15:59:19 By some un-authorised user. i resident in Bangalore Krnataka.Kindly look after this matter and block the payment. Thanking You, Krishna Prasad [protected]...

Dear Sir/Ma'am, I am Tata photon customer for last 6 years with connection number [protected]. I used to have a interest speed of about 1.5 Mbps for this connection until 25th April 2015. Suddenly on 25th April 2015, my connection speed dropped to about 0.16 - 0.20 Mbps. I raised a complaint with Tata Photon customer care on 26th April 2015 with service request no[protected]. The response I received was a network upgrade is going on in...

My docomo no. was suddenly disconnected. I was told that the sim card must have been damaged. So I bought another docomo sim with the same no. But still it is not activated yet. Its been 2 weeks since I got the sim. Please activate my sim. Mob no.- [protected]...

Recharge made to Mobile No.:[protected] I had made a recharge of Rs. 65 for top-up balance with lifetime validity via Paytm but the amount of recharge was credited to special recharge account and hence I have got only 30 days validity. Kindly do the needful...

I am a Docomo customer for past four years, ( Number [protected] ) Off late i had to move Kerala due to official reasons and all my important things are linked to this number. On moving Kerala last year due to unavailability of Docomo service in my locality I was not able to use the same number. T present I am caught in a fix as i unable to use this number on coming to a place with Docomo coverage and I learned the number has tyrned invalid...

I have taken a 30 GB data connection with Tata DoCoMo wifi dongle. My bill cycle starts on the 5th of every month. Initially I was experience good service and the customer care center was polite. But for last 3 months now, Despite having almost 15-20 GB data left in my account, I will start experience slow speeds from 17th-18th of every month. I have tried calling the Customer Center multiple times and have also registered several complaints...

Hi, I Am Using My Android Tab For Mostly Using The Internet.I Mostly Don't Recharge except Data Balance, So This Message keeps constantly popping up which is really annoying.Please Do Help Me To Disable The Pop ups. Thanks In Advance...

Unnecesarily TATA Docomo, Deducted 50 Rs from my A/c, also they Deducted my 3G Data, unnecessarily they are making fOOL all o[censored]s, Even most Frustating thing is that, after trying several times Not able to talk to Customer Care It says Customer Careare Busy, send us an email WHAT IS IT ? if are to send email why did they OPEN the CUSTOMER CARE, IN THIS COUNTRY CUSTOMERS CAN DO ONLY ONE THING, , , GET CHEATED NO LAWS NOTHING ---...

I have recharged with 180/- for 1gb 3G data plan from tata docomo online recharge website .Instead of which i got another plan applied. I have a message of successful application of 1GB plan and screenshot of available recharge option on your site. Please provide ASAP....

I have spent around 5 thousand rupees from the past two months and have experienced the worst connectivity ever.I have a photon MAX Wi-fi dongle and it heats up very quickly, hence reducing it's performance.My friend has an older version of the dongle and an older and it works just fine.I have been paying more and yet have no 3G connection when i require it the most.It has to be the worst device and service provider i have experienced till...

before 2 months, my laptop was trobling me, and the net was simplying runing, and i thought to deactivate it, but my father din't know how to deactivate it, so i said my tenents to disconnect it, the net was not working, i thought that my tennents disconnected it, but they told me we din't deactivate it, they also did not deactivate it but now it is not working ... what to do now!!!...

The amount is being deducted from my main balance for some non sense reasons. I have never activated any pack, but daily night when I switch on the mobile data, minimum of 50 rs is getting deducted. I have escalated the customer care call to his supervisor. But he is also arrogant and not ready to respond. Till date 200rs has been deducted for some pack activation and they are not refunding the amount. They are literally stealing from the...

I have taken a new docomo sim from tata e-shop and the order no is:EC[protected] and the mobile no is:[protected] its not activated, and i visited branch 2 times, they said that the number is not opening, now when i visited the branch yesterday they are saying that the connection disconnected because that i have not called 59059 for 15 days after activation, i am not informed to my alternate number that my docomo sim activated, i payed 222...

Speed issue
Sir
I am using tata photon plus ([protected]) unlimited plan from fast 1.5 years...
There will be speed issues..They promised me that they provide 153.6kbps ie 20kbps download speed..But what i am getting is less then 2kbps..Y they cheated coustomers on unlimited plans?
They simply giving promises and they cannot solve the issue...Simply register complaints and we have to listen same responce every time...

Speed issue
Sir
I am using tata photon plus ([protected]) unlimited plan from fast 1. 5 years. . .
There will be speed issues. . They promised me that they provide 153. 6kbps ie 20kbps download speed. . But what i am getting is less then 2kbps. . Y they cheated coustomers on unlimited plans?
They simply giving promises and they cannot solve the issue. . . Simply register complaints and we have to listen same responce...

My name is Sunil Hingle Live in DEHRADUN at Dalanwala, Pritam road.This is my Photon Plus no.[protected] for slow speed. when this is going to solve. Frequent disconnections and sometimes not able to open Google.com .Even the mobile broadband is fast than photon plus. Absolutely Tata broadband devices are worst and going to shift to other broadband service. I will never advice anyone to use Tata internet services .Totally a waste of money....

On Feb 1, 2015, I placed a called to Tata Docomo call center and asked for cancellation of my Tata Photo postpaid service. I received an email from Tata Docomo stating that cancellation service request has been registered. [Image attached]. I had paid all my outstanding dues on the day of placing the cancellation call.[Image attached] Then I received a call from a local Tata Photon center trying to convince me to continue with the service....

Last evening i.E on 14.07.2015 i have lost my sim card no [protected].Please block my sim card no. Asap.I am from west bengal.A hundred times i have tried to call tata docomo customer care but no one is responding.I am very disappoited with their service.So this is my request.Please block my no.Permanently which is [protected]...