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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 172

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S
sanjaysuri45
from Bhimunipatnam, Andhra Pradesh
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Customer care worst services

Address:Hyderabad, Andhra Pradesh

L have recently ported my network from uninor to tata post paid on july 24 2014. My sim was barred from both incoming and outgoing services on 4 aug n got activated just after the bill date on 13 aug. wen i inquired abt it customer care services were very irresponsible and cut my cal many times. Very much unsatisfied with the network and response...
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Address:Kolkata, West Bengal

I am a customer of Tata Docomo walky for more than 4 years. As the existing walky handset has given some technical problem, I decided to buy a new walky set. I bought that from Tata Docomo store, City Centre, Saltlake, Kolkata on 11/08/2015 and still they still have not activated that. I went to the store on 14/08/2015 and discovered, they forgot to raise a Service Request against it. Finally, they raised a service request on 14/08/2015 with...
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Shakir S. Ghate
from Vasai-Virar, Maharashtra
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Worst customer service

Worst customer service is given by the rep when u dial 121, can't believe Tata DoCoMo, which used to claim of having the best customer service and genunity over the service, is giving pathetic service and are literraly involved in fraudulent activities, the reps are having no manner how to talk and have lots of negative attitude, they are scareless because em sure, calls r not being recorded and they are not being monitored. Em leaving docomo...
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avishrestha
from Pune, Maharashtra
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Regarding unauthorised and illegal lapsing of data pack

Address:Indore, Madhya Pradesh

This is to be informed that i was enjoying the 3G plan of 499 recharge done on 4 aug 2015 and suddenly last night i got a message from company of recharge rs 95 on the same no rendering 500 mb 3G data lspsing my almost 1500 mb 3G data which was valid till 02 oct 2015 The recharge hss been done at 1 29 am approx but i have not done this and practically how illogical it is to for a recharge of data pack of just 500 mb with validity of just...
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Address:Pune, Maharashtra

This is to bring into your notice that i was using Tata docomo postpaid no - [protected] since 2013 and which i have paid all my bills on time and also the bill of Oct 2014, Around 1 week back i came to know that out going facility from my current no [protected] is blocked because i have not paid my outstanding bill of my previous no - [protected], ( which i have paid in PCMC Tata Docomo outlet ), sunddenly one day i am not able to call anyone...
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SHREY2015
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent Internet server down and slow internet

Address:Kolkata, West Bengal

My ID is 331100xxxx and name is Mamta Anchalia, and I have been facing frequent disconnection from internet in my area. The reason why I am confused is when I have been transferred call from the complaint department to technical team the answer for no internet is some issue with the configuration or modem and when I call the technical team separately they tell me the area server is down. What I don't understand is why is the server down all...
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graci76
from Mumbai, Maharashtra
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Excessive bill

Address:Mumbai City, Maharashtra

Hello, My complaint is regarding excessive billing on a/c no[protected].i have hardly used the mobile abd the dongle.I am not using the dongle since the last few days then too the bill is increasing.THe billing amount they say is about Rs 7900, which is unrealistic.The billing amount has normally been around Rs 1000. Requested to pls disconnect both the cell and the dongle.Such exhobitant charges are just like taking undue advantage of billing...
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Srishti Tomar
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Data pack rules without information

Address:Bangalore, Karnataka

I had taken plan of rs 135 for 1.2 GB 2G data pack. A day after, I had to get a small 3g pack for some reason. At that time I had 900mb 2G data left. But after the new recharge all the data was gone without any information. When I called the customer care there was a very rude answer that this is rule and all, and we can't do anything in this matter. Till now I was in the MP zone and this rule was not present over there. Now I am in Karnataka...
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Akhilesh Kesharwani
from Mumbai, Maharashtra
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Unusable plan

Address:Thane, Maharashtra

Dear Sir/Maam, Mobile Number:- +91-[protected], Bill Account Number:[protected] My residence is in Bhiwandi (Maharastra circle) and work at Thane (Mumbai circle). I was the existing customer of Tata Docomo (CDMA) from last 2 years. As my usage was high I was got a call from the distributor (DSA) of Tata Docomo (GSM) to port my number and offered unlimited calling plan. I had successfully ported my number on 26th June 2015. But, from...
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Bhavana Gharate
from Ahmedabad, Gujarat
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STV recharge

Tata Docomo jab bhi net recharge change karti hain to uske messages nahi ata Jo ate hain uspe recharge karate hain to recharge low Balance milta hain. Agar complaints karana chahe to kehte hain mail kardo gallery me jao agar unhe record's check karne bolate hain toh kehte hain ki ye messages aapko yesterday send kiya hain agar aisa hain to hame message today's me kyun ate hain aur baki companies ke message usi din ate hain to yehi message...
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sonuasati
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Costumer assistant not leaning to our query

Address:Bhopal, Madhya Pradesh

Tatadocomo is continiously showing r sing over it in bhopal And when asked for solution they didn't gave solution and said rudely that it will will like this only and hang up the phone in 121. So waiting for a positive response from your side soon...
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Address:Nagpur, Maharashtra

I am Aijaz Ahmed Quraishi usingTata Docomo services. As I am using net of different services provider, through wifi, when I logout the Tata Docomo charges 10 paise every time. It is requested to stop this unlawful deduction of amount and save me from this loot. Thanks my mobile number is [protected]....
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ksridevi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scam

Address:Chennai, Tamil Nadu

Hello solve my complaint of tata docomo post paid connection no.[protected]. creating unnecessary problem in my family i didnt ask the connection your executive called me continuously for post paid connection and said my bill would be 300 and tax 30 total 330. but your people gen erated bill of 1592 for one and half months which is not fair. take action on the lawyer and tell her to stop sending sms to me, [protected]. solve the problem this...
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ksridevi
from Mumbai, Maharashtra
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Fraud scam done by executive of tata docomo

Address:Chennai, Tamil Nadu

Hello, please solve my tat docomo complaint for tata docomo no.[protected] for what you are sending sms that i should come to consumer court fraud people, stop torturing me. call [protected] and solve the problem. if you want to cheat people and get money go and beg in the road....
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swaroop_hangal
from Mumbai, Maharashtra
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Sim Card issue

I had purchased a Tata Docomo Maharashtra Sim card in 2010. Initially in whatever phone i used to use it in, the sim was not recognized after some time or a total signal loss used to occur. The Tata Docomo gallery asked me to get the sim changed for a charge of 50/- which i did in 2011. There was no issue till now. Now, the signal loss issue is again cropping up. Does TD use a very bad quality sim card? Every 1-2 hours the signal is lost....
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pradeep seenukutti
from Bengaluru, Karnataka
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Simcard is not Activated till now

I Got new docomo sim 2 days back directly from docomo service center in kormangala opposite forum mall. He told me it will activate with in 24 hours but till now it not activated. this is not a way of handling customers. actualy i like docomo but way of they work is i did't like. My Sim number is: [protected] Location: Banglore Karnataka...
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Vishal V Mehta
from Mumbai, Maharashtra
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Unsatisfactory Redressal

Address:Mumbai City, Maharashtra

Hi, I have been using TATA Docomo WiFi postpaid dongle [protected] since Feb 15. I shifted my residence from Bhyander to Nalasopara in Mar. Ever since, I haven’t been able to use the dongle for internet connection. In April I complained regarding the issue on the customer care number. An engineer came in June to check the issue. He informed me that there is no TATA Docomo service available at my place; hence the issue. The only solution...
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Kamal 1020
from Sikar, Rajasthan
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Refund of balance.

Address:Allahabad, Uttar Pradesh

I was bought a Tata wifi dongal on Rs. 2000 on dated 04.06.2015 after asking that it will work properly on my address, the store boy say "yes" but when i use on my address there has no service then i talk the engineer and tell my problem and tell where i use then engineer said there has no service in that area. I go to the store for return the dongal n say return my money. they say its return on our company via cheque within 45...
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Naquib Maniar
from Gurgaon, Haryana
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Cheated by Tata Photon

Address:Hyderabad, Andhra Pradesh

Bought "Tata photon max wifi" conectn in Apr2015 alng wth a prpay data plan of 350. This pln, alng wth the data pack of 10gb, had an adtnal benefit, clrly mentnd on thr wbsite in Apr2015, tht aftr 4 scssful rchrgs thr Customer wud b eligible fr free 4gb data. (currently the dta pck & adtnl bnft hv chngd). Now, aftr 4 rchrgs, whn I m trying to gt the free benefit; I m being gvn multiple excuses of non-eligibility by cust service. Excs1:...
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lovey21
from Mumbai, Maharashtra
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Fraudly deducted 3g data balance

Address:Satna, Madhya Pradesh

I had a 1 GB 3g recharge yesterday on my tata Docomo number. Today morning I checked the data balance left and found to be 769 mb 3g data left. After one hour or so of browsing through my smart phone my whole 769 mb data balance was deducted. I didn't download this much data and technically 769 mb downloading in one hour is not possible. The company fraudantly deducted my 3g balance and customer care is not properly responding to my...
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