Claimed

Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
Resolved
4179
Unresolved
5076
Quick Links
Statistics
Share
Contacts

File a complaint to Tata DoCoMo

Having problems with Tata DoCoMo?

File a complaint and get it resolved by Tata DoCoMo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tata DoCoMo
Customer Service Contacts

Tata DoCoMo Phone Numbers

Phone
+91 42 2646 2966
561
217

Tata DoCoMo Website

Tata DoCoMo Head Office Address

2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India
110065

Tata DoCoMo reviews & complaints page 179

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
skranarahaman
from Bangalore, Karnataka
Report
Copy

Sim card not detecting

Address:Kolkata, West Bengal

Since last 2 months, sometimes my phone can not detect the sim at all. It goes off for several minutes (sometime more than 1 hours) and then come back. I tried with different handset to see if it is handset issue or not. But it seems the problem is with either network or sim. It is happening very frequently. Suggest me what should I do. I have tried restarting mobile, sim on/off setting, different hand-set everything, but nothing seemed...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
avanc97
from Mumbai, Maharashtra
Report
Copy

tata docomo torcher

Address:Bangalore, Karnataka

hi all I was using tata photon 3G connection on dongle. Due to my marriage I could not use my data card. Expecting this well in hand, I have called up customer care and informed them to disconnect my connection. I have been assured that it will be taken care. However, it was not. After marriage I don't had Internet connection for some days and I have seen that instead of my disconnection request bill was generated. When the docomo team called...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Z
zankhan
from Pune, Maharashtra
Report
Copy

Random Balance cut from last 1.5 months

Address:Pune, Maharashtra

On 29th JUL 2015 I recharged my number [[protected]] by 90 rs. Available balance was 90. Same day evening balance was 62. I called customer care and as per their data I used around 9 to 10 rs for outgoing calls after the recharge. hence my balance should be around 80. They asked me to call after 4 hr, I called on 30th after 12 hrs then again they asked me to call after 4 hrs. Last week also my balance got deducted by 20 rs. I am facing such...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sumit89
from Ingraj Bazar, West Bengal
Report
Copy

Wrong billing of last postpaid bill

Address:Kolkata, West Bengal

I was use [protected], 199/- postpaid plan of TATA DOCOMO. Due to some inconvenience and harassment from TATA DOCOMO I changed my postpaid connection to prepaid which was I used previously. My postpaid connection converted to prepaid on 30th May 2015 and I received a message that 15th June my final bill will be generate. My billing period of the month from 25th. My prepaid connection started from 30th June. Therefore, I used postpaid connection...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
abhinet123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Behaviour

Address:Bangalore, Karnataka

I had an Tata DoCoMo Photon Max connectivity and as speed was not good, Also the service hence planned to discontinue the services. However today received an call from [protected] threating payment was not made immediate to dire consequences and also caller called someone shankarappa to take care of me, Already made payment whatever outstanding even wrongly charged . :29/06/2015 Time : 14:45 Number : [protected] Please let me know...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
yuvaraj kannappan
from Hyderabad, Telangana
Report
Copy

Poor document maintanace

Address:Chennai, Tamil Nadu

Tata docomo is having too poor on document handling system. there is no history details and unique contacts and with proper tracking. Their current system is working with less linked options. I have submitted my document in 5 times. I purchased a photon device after my document submittion only. Every time they are missed out that document. There is no procedure in document system. Docomo Number:[protected] My kind suggestion is please...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
adil.ltit
from Delhi, Delhi
Report
Copy

Threatening calls for fake billing.

Address:Mumbai City, Maharashtra

I had a Tata Docomo Broadband connection in Mumbai (Acc no.[protected] in the name, Adil Ahmed. I used it till May 2013 and then I shifted out of my Mumbai. So i made a disconnection request to TATA DOCOMO on phone. But yet, these guys kept sending me the bills for the next 3 months in spite of the fact that I was not staying over there and nobody was using the connection. Now I get calls from some person who claims to be an advocate calling...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
unknown1982
from Mumbai, Maharashtra
Report
Copy

No resolution yet again (Only a run around) a cheat

Address:Mumbai City, Maharashtra

Tata Docomo has only one resolution ... is to say sorry ...

MY initial mail...

10 days ago i had taken a Tata Photon Plus dongle... the plan signed up
for was Rs 750 / month unlimited... 6 mbps for 5GB and later 153 kbps...
as per the executive at the hypercity malad west store ... 1st they had
committed that the activation will taken no longer that 24 hrs for
sure...(as told by both...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rsu_elex22
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Device Not Activated

Address:Kolkata, West Bengal

Hi Have an tata photom max wifi device on 19th June 2015 online. The executive has taken all document and submitted them. The local reference person get an call after 3 days and verified all detail in front of me as he is just sitting next to me in office. Although they have putted local verification as negative. I have asked customer service about the same and they told me that please resubmit all document to nearest store. Then i have visited...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
Konark Chaudhary
from Mumbai, Maharashtra
Report
Copy

Speed issue for last 2 months. in photon max wifi in ahmedabad, gujarat

Address:Ahmedabad, Gujarat

(my photon number is [protected])one of the worst experience from tata photon.i purchase the device and using more then 8 to 10 months. from last two month speed reduced to 200 to300kbps. eralier i was getting 2 mbps which was good. in last two month i call several times on call center ([protected]) for the same issue. when i call for the first time they told me that they have technical problem and they will resolve soon. then after again same...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeep.chakrapani
from Hyderabad, Telangana
Report
Copy

Charges Applied For Dialing a Toll Free Number

Address:Hyderabad, Andhra Pradesh

I was am using a Tata Docomo Postpaid connection. I need to make AT&T audio teleconferencing calls. AT&T no. 000117 is a toll free number. However, I was being charged for the calls made to this number and the charges are more than the local charge rates. Even When I tried to reach Tata Docomo Customer care on the issue. They completely denied this number to be toll-free number and made abusive comments on call when asked what needs...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
ms1581
from Mumbai, Maharashtra
Report
Copy

wrong recharge by operator

Yesterday I recharged mobile No [protected] for the rupees 129/- by third party paytm app, before recharge I checked on the website of data docomo online recharge have 129/- 1GB data but I got 113 rupees only so please make correct recharge as soon possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
joemaxpayne
from Hyderabad, Telangana
Report
Copy

Tata docomo is cheating me. i have proof.

Address:Chennai, Tamil Nadu

Tata photon max a/c number:[protected] Last time i posted my complaint here about my speed issue on my tata photon max wifi connection is here docomo-tata-photon-max-wifi-simple-account-problem-not-resolved-for-2days-and-waiting-... Tata docomo kept capping my speed to 500kbps even before i consume my 30gb free usage, currently for last 10days they capped my speed to 500kbps while im on only...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahoo Kulamani
from Bengaluru, Karnataka
Report
Copy

Deposit Amount

Address:Bangalore, Karnataka

Hi, This is my second time complaint, Please take it as a high priority. I have disconnected my post paid Tata Dacomo plan 5 months back, But still i'm not able to get my Deposit amount. When i'm calling to customer care they telling your address is not reachable, So my question if my address is not reachable Tata Dacomo executive should call me but no one was call me since last five months. I request you to please do the necessary...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Angela Aloma Phillips
from Mumbai, Maharashtra
Report
Copy

Sold incorrect plans twice

Address:Mumbai City, Maharashtra

On the 8th of this month i converted my Photon Plus from prepay to postpaid at your mira road branch where is was sold a plan for 450 with 3g speed until 2gb data then 2g speed, which when i got a welcome call from your side, your representative said is wrong..he said i hv a 2g speed plan untill 2gb data only.(not unlimited). He said if i exceed the 2gb data consumption i would be charged about 50p till the bill reaches rs.750 after which...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deep Gudhka
from Mumbai, Maharashtra
Report
Copy

Tata docomo Gallery People Cheated me.

Address:Thane, Maharashtra

My name is Mr.Deep S Gudhka ([protected]). I did potability from Airtel to Tata Docomo. I went to Tata Docomo Registered Galary Shop. Staff members clearly told me that only Billing is possible, Prepaid service is not possible at the time of potability. But, I saw they provide me wrong information. In every mobile shop, Potability is possible with Prepaid Sim card. Gallary staff forcefully gave me Postpaid. Every month I had paid near by...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
Tejananda T.
from Bellary, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Convent Rs. 129/- towards DATA

Sir, Anent to the above subject, I would like to state that as offered and sent the message to my TATA DoCoMo No. [protected] by TATA DoCoMo on 26/06/2015 that Spl. data offer, Spl. recharge Rs. 129/- and get 1.5 G.B. data for 30 days. As per the said message, I was recharged Rs. 129/- through online recharge i.e., from Freecharge bearing FCVC[protected] and the said amount of Rs. 129/- was credited to my mobile number and sent a message...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Ricky Sisoddia
from Muzaffarnagar, Uttar Pradesh
Report
Copy

My Tata Docomo sim card has been deactivated immediately

Address:Meerut, Uttar Pradesh

Hello Sir/Madam I lost of my Mobile before 7days with my tata docomo sim card, kindly the deactivated the sim card immediately. ANd the details below, Mobile Number: [protected] (TAta Docomo) Holder name: RICKY Please sir/madam you accept my complaint and deactivated the sim card immediately... Thanking you Yours truly ricky...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mufaddal dhamangamwala
from Kolkata, West Bengal
Report
Copy

connectivity and terrible slow speed

Address:Kolkata, West Bengal

Photon no. [protected] residing at 25b/1 rafi ahmed kidwai road . i am facing connectivity issue and slow speed issue from past few months. on calling your customer care they say they cannot help me resolving it. i have tried to contact you twice or thrice but sorry to inform you still my problem has not yet resolved. customer care say your area is highly consumed so just answer my one question should i change my residence is that that solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nilesh Kangutkar
from Mumbai, Maharashtra
Report
Copy

issue me my number 9223411111

Address:Mumbai City, Maharashtra

Sir More than one year I am behind this complaint. My mobile number has been disconnected by giving the reason that non payment but actually the phone number is been disconnected after my payment and several time I have received calls to take the extra amount cheque from the tata Docomo gallery. Since many years I am using this number and in the starting I have paid Rs. 10000/- extra as special number. But internally purposely the number...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy