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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 181

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V
vibhuti ahuja
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sim card not activated yet

Address:Panchkula, Haryana

I bought a sim card today at 2 pm . shopkeeper told me that it will be activated by 5 pm but its not activated yet. I urgently require the sim card before 10 pm. Its a kind request please help me and activate my sim as soon as possible.my docomo no. is [protected] and my Other no. is 98152311. Urgent help needed please. Thankyou...
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P
prakash v kulkarni
from Mumbai, Maharashtra
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DATA CARD DOES NOT WORK WITH FULL SPEED

Address:Bangalore, Karnataka

IHAVE YOUR PHOTON+ BEARING NO. [protected] USING SINCE FIVE YEARS. I HAVE RECHARGED FOR RS.475/ YESTERDAY . BUT BROWSING IS NOT AT ALL SPEEDY. YOUR COMPANY HAS MENTIONED THIS RECHARGE COUCHER OF RS.475/ WITH FULL SPEED. PLEASE HELP ME TO GET THE SPEED. IF NOT I WOULD BE COMPELLED TO PREFER ANOTHER SERVICE PROVIDER. my email address is prakash.[protected]@sbi.co.in...
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K
kidambi502002
from Madurai, Tamil Nadu
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Tata Docomo deliberately rejects my request for porting prepaid mobile number

Address:Chennai, Tamil Nadu

I asked for porting my prepaid no.[protected] from Tata Docomo to Airtel on[protected] at the Airtel H.O. at Mandevli, Chennai, duly filling up the Form with address proof and my photo. However, uptill now, i.e. today[protected], I have not received any intimation from Airtel or Tata Docomo. My UPC code is valid upto[protected]. I personally contacted Airtel Sanathom Offiace, Chennai today[protected] and I was told that Tata Docomo have...
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J
jithesh87
from Bhubaneshwar, Odisha
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wireless broadband speed

Address:Bokaro, Jharkhand

I have been using a tata photon plus dongle from march 2014. My plan was the Rs650 3GB unlimited one.I used to get speeds at around 200-300KBps till the 3GB capping and a speed of 30-35KBps afterwards. For the last two months the speed has come down drastically, 50KBps till 3GB and 5-7KBps after 3GB. When i enquired with the cust care they told its a temporary issue because of some network upgradation and it would get normal in 2-3 days.....
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G
Gaurav CRM
from Chennai, Tamil Nadu
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Misuse of Tele Calling Guidelines and threatening the customer

Tata Docommo has been calling customers from the non sales number. I have bee receiving calls from [protected] which is a non sales or service number. For my account No[protected]. I have requested for disconnection of account which never happened on time. They continued charging till the limit get exhausted. To adjust the same they have utilized the deposit of Rs 1500 deposit to them. Now they are asking to refund the router...
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Address:New Delhi, Delhi

i buy a photon max wifi on 6th june and i will go out for my work outside of delhi. tata photon executives missguides me everyday . they say wait sir ur photon will pe activated within @ hours or till moorning or till evening. m outside of delhi thats y unable to buy newone thats y i have get a loss of 50499 in my ticketing company and also my it person close ma website and emails too.. my photon number is [protected]....
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S
Sanjaysapra1990
from New Delhi, Delhi
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2 times charge photon charges & wrong commitment

Address:New Delhi, Delhi

I bought tata photon + & paid 2k but speed was nt good. When i complaint they suggested me for photon max.When I took the TATA Photon max wifi postpaid connection by paying 2k again, that time I was promised that it is fast and very good in quality, But unfortunately this speed is horrible & no results so far. All working under the TATA photon are speaking nonsense, without having any knowledge to resolve, Only they drag the things, making...
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A
amar9999
from Hyderabad, Telangana
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deactivating my new number which was activated newly

Address:Hyderabad, Andhra Pradesh

dear all after giving number of complaints and calling number of times to customer care also my number [protected] with account#[protected] has been deactivated and no information from any one called many people on Mr SUNANDA// NARASIMHA (Mob . No [protected]//[protected]//[protected]) but no response no one is lifiting call and even the manager is not lifiting Venkata Marella Manager-Service Excellence-Customer Service Delivery Mobility Tata...
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S
shivamptl5
from Ahiri, Maharashtra
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regarding sim block

Address:Bhopal, Madhya Pradesh

Sir/Madam, I lost my mobile phone 2 years ago but thanks to samsung tracker I was able to get my phone back. It didn't had the sim card with it.I thought someone has thrown it out so I didn't paid much attention to it.But recently I came to know that someone is using that sim.So I want you to block that sim.Providing further details about the sim NAME - SHIVAM PATEL SIM NO-[protected]...
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A
ARMYMAN
from Salem, Tamil Nadu
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MY PREPAID CONNECTION DISCONNECTED

Address:Salem, Tamil Nadu

MY CONNECTION NUMBER IS [protected] WAS DISCONNECTED SUDDENLY ON 13 JUN 15. THIS CONNECTION WAS PORTED IN FROM AIRCEL DURING MAR 15. NOW I HAVE APPROACHED BOTH OF THEM BUT NO FRUITFUL REPLY. PLEASE TAKE NECESSARY ACTION ON THIS SUBJECT IMMEDIATELY. PLEASE CONTACT ME THROUGH [protected]...
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S
sharad1234
from Shahpur, Gujarat
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additional billing after connection is disconnected

Address:New Delhi, Delhi

Im using an tata docomo wifi stick as i live in delhi and there was no tata docomo networks here . From 2 months my device is unused. I requested cutomer care to resolve my problem as they didnt closed my connection. But now this time my estick is closed and after also my bill is coming without any usage and they are not closing my account and now they are telling if your device will closed for 10months then also you should pay for 10months...
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MELLEMPUDIS
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Post paid connection

Address:Prakasam, Andhra Pradesh

Hi sir, madam I have submitted all the documents to tata docomo ofice 6 months ago to cancel my post paid connection bill.From past 6 months i am not using my mobile.Since i am not in INDIA. I repeatedly requested you people after submitting my documents to cancel my post paid connection. You people said that please be patient it will take time. Now You people say that i have not paid the bill. How can a person can get a bill without...
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Address:Nagpur, Maharashtra

My name is Manoj Rawat and TATA docomo no. is [protected]. On 23 May 2015 I recharged my account by Rs.90. I used some of the balance for calls and until 31 May 2015 night around Rs.63 were left. But next day i woke up there was 1 paisa in my account. When I called the customer care they told me that it was consumed during net browsing at 10paisa/10kb rate at 1:20am in the 1 June2015 morning when my whole family was asleep and I have no...
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R
Rudesh
from Bengaluru, Karnataka
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Not credited full amount as promised

Address:Bangalore, Karnataka

Hi, My name is Rudeswar and my mobile number is [protected]. I would like to complaint strongly about TATA Docomo who is the worst company i have ever seen. They will send messages regarding the offers and trapping the customer to attract and recharge the amount. In my case i got a message on 13 may 2015 stating that if i recharge rupees 25 i will Rupees 35 rupees talktime with a validity of 30 days. But after doing that i didnt...
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R
rajkumarbhatia
from Noida, Uttar Pradesh
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unnecessary data/balance deduction without any usage

Address:Karnal, Haryana

My name is Raj Kumar Bhatia my mobile number is [protected] and I am using Tata Docomo prepaid mobile services sine long time. I am not satisfied with their services as they always deduct amount and data any time without any usage. I'll tell you my recent complaints to them. They have deducted Rs102 from my Prepaid account unnecessary when I called them they said they will refund it back in 1hr but they did not refunded then I again called...
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P
parthbarange
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cannot place outgoing calls

Address:Betul, Madhya Pradesh

Dear Sir/ma'am, I am not able to place calls. My number is [protected]. When I call someone the mobile gives a beep and then the call is ended. I am able to receive incoming calls but only the main thing is that I am not able to place calls. Please notify the company about this message and please do it by today itself because I live in hostel and my parents are not knowing about this problem and I also cannot tell them about this. Thanking...
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V
Vasu J
from Pune, Maharashtra
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Slow Internet in Hyderabad

Address:Hyderabad, Andhra Pradesh

Hello Sir, I have photon plus connection, I'm using this from last two years, recently I have changed the plan after that it has worked nic for one month, later on speed is reduced, When Cal your Customer care they refused to take the complain on the internet speed and also saying that it will like that only do what you want. my Photon Number : [protected] and my phone number: [protected]. please fix this as early as possible. With Regards,...
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S
suresh kumar pandit
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towe instolisation

Address:Madhubani, Bihar

Dear sir, My name is suresh kumar pandit I have 2000 Sq. feet land in front of my house my village thahar Dist- madhubani, Bihar Police station -khajauli pin code - 847228India I want to instollation tower of any companies.If you intrested so please contect me [protected], [protected] This is a my full add. At+p.o-Thahar Via-khajauli p.s-khajauli Dist- madhubani State- Bihar Pin code - 847228...
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P
praveenkumar627
from Mumbai, Maharashtra
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Bill amount is deducted twice from what I had paid upfront

Address:Chennai, Tamil Nadu

After last bill paid my outstanding amount was -479.24. Bill amount for MAY is 337.45. So after amount deducted from previous outstanding (as I have already paid upfront) my current outstanding should be - 141.79. I mailed them attaching Screenshots for proof. What I see in bill statement (correct "337.45") looks different when I see in website (page after login. Option latest bill amount "-142") which in turn differs from what I see in phone...
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Address:Coimbatore, Tamil Nadu

Dear Sir, I am an Retired Defence Services Officer, Wing Commander V Ganesan(Retd) of IAF. Two weeks back, one sales rep of your company Mr Madasamy with mobile number([protected]) approached me for marketing youe mobile and internet connections. Based on his words, I agreed to do a mobile portability of my BSNL post paid connection([protected]) to tatadocomo 899 (unlimited local+2G data plan). And was planning to take an internet dongle. As...
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