Tata DoCoMo Complaints & Reviews

i purchased photon from dehradun ([protected]), but when i moved to lucknow at 3/253 vipul khand gomtinagar lko i am not getting the speed. when i am paying such a huge amount and not geeting the speed the what is the use of paying such a amount. i called the customer care, complain no[protected], but i did not got any solution. i am highly disappointed by your services....

I have applied twice for portability of my mobile number from TATA DOCOMO to IDEA. First application was made on 06/05/2015 the same was rejected by the company on 11/05/2015 without any reason. Tee second application was made again on 12/05/2015. This is also rejected by the company without any reason. I have not having any unpaid mobile bill. I am using this number since last 10 years and the same is essential for by business activity....

I have applied twice for portability of my mobile from TATA DOCOMO to IDEA. Fist request is made on 6th of May 2015 the same was rejected. Another application for portability is made on 12th of May 2015 again the same is also rejected by the company. Both the rejections are made without providing any reason. I am not having any unpaid mobile bill to the company. I am using the same number since last 10 years and the same number is my business...

Hello sir, My name is Abhishek lamba. I purchased a tata photo max wifi dongle 5 month before. Speed is coming very good at that time. But now form the last week speed is not coming good even i cant open website. i called customer care and made complaint there. Today i got a call form your side and person said that we can't do for anything for this complaint, Problem occur by network. i asked him when it will resolve...

Dear Sir, I am Dr Aswani Kumar and My TATA Docomo number is [protected]. Rs 30 have been deducted from my balance at 1:15 on 23 rdMay 2015. I got a message from TA-HUWWAP stating that "Hi. You have been charged Rs30.0 for your last transaction" I don't know what the transaction is, neither i am interesrted in any offers. I have DND activated and I have not activated any such service by any means. Kindly look into the matter and help me...

I contacted [protected]as per the advice from the gallery. i asked them to de activate my photon from April 24. they gave me a conformation number. . but I got a bill for this month. Again I went to the gallery . They could not Help me.I was abroad & i have got a confirmation number from the call centre . still why do I get a bill?...

Rs.30 was deducted from my mobile no. [protected]. I had activated an internet pack of 75 Mb with a validity for 3 days. Yesterday I had a data balance of 1.75 MB remaining but still I was deducted Rs. 30 from my account for data charges. THe customercare helpline is of no help as nobody responds. This is the 3rd time docomo is doing to me this year. Previously last month I had a balance of 13 MB remaining on my data balance but i was deducted...

we already informed that, we dont want to use the dongle connection of tata photon plus. we requested many times to cancel the tata photon net connection. but they are not canceling, so i kindly request you to cancel the net connection. account number:[protected] bending payment will be paid on[protected]...

Someone please provide me with Cryus Mistry email, I am too exhausted with calling up the customer service about the quality of services for the Photon 3G stick connection. I have a 3G connection[protected] and I was committed 3G speeds, till now neither in Pune nor in Mumbai i have not got any better speeds than 150kbps on addition there is constant disconnection and failure of internet services which makes the situation very bad. I...

I am THANUSHIYA BLUEMETAL A/C NO[protected] . I bought 4 sim from your office .I used only 2 sim's due to weak of signal the remaining 2 sim's I had not used . so I told to your customer to cancel all those 4 sim's .on that period you told me to pay amount of RS1953/- .then I had discussed to your lawyer, at final decision they canceled RS 953/- & they told me to pay only RS1000/- .then I had paid that amount . they told that i will calcel...

Tata photon are revising their rates very frequently firstly they increased the plans and now they have reduced the data on the pack other isp providers are decreasing rates day by day they are increasing it frequently i just don't like this and will stop using tata srevices if this would continue [protected]@gmail.com...

My no. is [protected]. I received a message early morning today saying that you have been charged rs. 30 for the service TA-HUWWAP. I never subscribed for this service. I talked to customer care and they have no answer. They told that money cant be refunded. When i asked what service is it they have no clue or answer. This is really pathetic. I need my money back....

I am a photon user since for the last 5 yrs, everything was allright till last 6 mnths, the most horrible service, network issues, no one pays any heed to ur complaints, worst customer service ever, one that you dont expect from a brand like tata. I have called the customer service numerous times for the network issues that i am facing, but it seems they are fast asleep during office hours, as no one pays any heed to your problems, but would...

I subscribed to the tata photon max wifi pan of rs.750.the package offerd me 5gb data in the day and 5gb in the night.but yesterday night at 11.47 pm a mail was sent to mesaying that i have exhausted my day package!which i think is impossible.Not only that the utterly dumb customercare executive like previous month gave a lame excuse after my night speed was reduced to less than 1g speed!He said that the congested lace i live in is responsible...

Hi, I am using Tata photon from last 5-6 months without any issue but from more than a week now I have been troubled with slow speed connectivity from Tata photon I am paying for the services where I am supposed to get speed of at least 3 mbps and am getting 30 kbps. I have a post-paid connection with a monthly rental. I have called 3-4 times customer care they responded with the statement " the area where you stay is high utilization and...

I got a damaged Symphony R/Cooler Diet 50 i from Croma which was shipped to my residence. I raised complaint multiple times in last 5 days but there is no action to the customer request and they have closed service requests (SR[protected], SR[protected]) without any action. I have not seen such a poor customer service from any retailer/e-tailer in India. Croma retail is creating bad name for TATA brand in the market. I suggest not to buy...

Hi My Name is Nilesh, I done my mobile sim porting from Air Tel To Tata Docomo My number is [protected], However in the time of porting the sales guy told me 199 rental and 900 mnt tata to tata free so I am comfortable with this plan I said Ok But now they told me you dont have 900 mnt tata to tata, Also they told me nobudy can told this plan to you,...

Main Vikas Dhanuka18/5/2015 ko Tata Docomo ke IVR no.123 se Rs 16 ka tarrif recharge kiya jisme 1.2p/2sec. ka rate bata raha hai, Jo ki local call karne par prati 2sec. ka 1.2 paisa ke hisab se shulk katana chahiye, jab ki co. 36 paise par minute ke hisab se shulk kat rahi hai. Jo ki consumer ko dhoka de rahi hai. Maine co. ko mail kia tha aur customer care ko bhi call kia tha lekin wo bol rahe hai ki shulk minute ke hisab se hi katega. Jo...

I have recharged for Rs 36 [Rate Cutter of 10p/min for local docomo to docomo] to my Tata Docomo prepay number [+91 [protected]] on May 10 2015 and I got the confirmation sms for my recharge is successful. But I've been charged 90p per minute. Regarding this I raised a complaint on 18th of May 2015 when I noticed that money is getting deducted more than the tariff. I had both voice and online chat conversation with the customer care executives...

Hi, My photon number is [protected]. I am experiencing very slow speed of about 0.1 - 0.3 MBps. When I bought the device i had 3.2 MBps.. but after 4 months i am experiencing very low speed. They are cheating a lot. I faced in Chennai and also in Salem area. When called to customer care they tell that some "TECHNICAL EXPERTS" are working on the issue and they dint give them timeline, so they cant tell us when the issue will be resolved....