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Tata DoCoMo Complaints & Reviews

2.7
Updated: Apr 17, 2026
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Tata DoCoMo reviews & complaints page 185

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E
ejaz pasha
from Hyderabad, Telangana
May 25, 2015
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Hi Sir/madam Im Ejaz pasha from bangarpet and my Tata docomo mobile no is [protected]. Im having this no since 6 years. But my outgoing calls has been barred from 19th may 2015. I contacted c.care they told to provide my address proff to a nearest dealer. Then gave my address proof to distributor of Tata docomo. But till now it has not activated i called several times to c.care but no use of it. Im a business man due to this problem my business is in loss. Plz help me.
Tata DoCoMo customer support has been notified about the posted complaint.
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We regret for the inconvenience caused to you.
We request you to visit nearest Tata Docomo outlet along with the documents which you have submitted at the time SIM purchasal and fill self declaration form which you can get in the outlet as the outgoing services has been barred for commercial calls and Telemarketing purpose without registering as Tele Marketer with TRAI.
We appreciate the trust you have shown on us and we would like to thank you for the same.

Regards,
Customer Care
Tata DOCOMO
Array
Dear Sir
I gave a complaint regarding outgoing calls barred on 25th of may 2015 but still now it is not solved.
I gave my Identity proof and filled the given form and submitted at the dealer store.
Then after a couple of days i went to the dealer store enquired about my problem, they told that they had sent my details to the company, and they gave me a proof.
I have attached the photo copy of that proof..
I had to do nothing now...
Please tell me what to do..
My alternate no is [protected].
Thanking you:-
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    N
    NMUKH
    from Mumbai, Maharashtra
    May 25, 2015
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    Address: Mumbai City, Maharashtra

    We enquired about Tatadocomo wired internet connection in their toll free number [protected]. They took down our contact details and were supposed to call back to explain all schemes and other details. One person called back when we were in a meeting, he was requested to call back after some time which he promised. This was done last Thursday, when we enquired with them about this with the docket no MU33239529 which they have provided for reference they said this no is wrong. Imagine how pathetic an organization can be, the customer is coming to them still they cannot respond what will happen if someone becomes their customer.
    Tata DoCoMo customer support has been notified about the posted complaint.
    Dear customer,

    For details on plans specific to your region, please visit: http://shop.tataDocomo.com/

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.
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      P
      payyavula
      from Mumbai, Maharashtra
      May 24, 2015
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      Address: Hyderabad, Andhra Pradesh

      Hi sir, This is to inform you that my post paid Tatadocomo (Number [protected], Payyavula Raju) was making me Disgusting as it never shows speed in internet and I am unable to process my work because of that I informed to the network operator to disconnect my modem as soon as possible but they were making me trouble and I am unable to bare money to pay. So please kindly agree my complaint and take the action.
      Tata DoCoMo customer support has been notified about the posted complaint.
      Dear Customer,

      We have received your complaint and we will ensure it is resolved soon.

      Thanks and Regards,
      Customer Care
      Tata DOCOMO.
      Dear Customer,

      We tried to speak to you personally on your number. However, we are unable to contact you, since our call was not responded. In this regards, we would like to inform you that your complaint towards slow speed has been registered with the docket number[protected] and your cancellation request with the docket number[protected] has been already registered and same is under process.

      Regards,
      Customer Care
      Tata DOCOMO
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        N
        nikhilONGC
        from Pune, Maharashtra
        May 24, 2015
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        Address: Lucknow, Uttar Pradesh

        i purchased photon from dehradun ([protected]), but when i moved to lucknow at 3/253 vipul khand gomtinagar lko i am not getting the speed. when i am paying such a huge amount and not geeting the speed the what is the use of paying such a amount. i called the customer care, complain no[protected], but i did not got any solution. i am highly disappointed by your services.
        Tata DoCoMo customer support has been notified about the posted complaint.
        Dear Customer,

        We have received your complaint and we will ensure it is resolved soon.

        Thanks and Regards,
        Customer Care
        Tata DOCOMO.
        Dear Customer,

        1.Network related issue :

        In continuation to our telephonic conversation, we would like to inform that the area you have referred to is a highly congested area (high number o[censored]sers using internet service at the same time).

        The improvement in speed may only happen if the congestion on the sites goes down, which can't be predicted at this given point in time.

        At Tata Docomo network augmentation is a continuous process, and we would like to assure you that all necessary actions would be taken on the feedback shared.

        2. Billing adjustment concern :

        We regret to inform you that we are unable to process any billing adjustment against the bill for the month of May 2015 as it reflects consumption of 19589MB data for your Photon, hence the billed amount of Rs. 1208 is payable.

        Regards,
        Customer Care
        Tata DOCOMO
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          R
          RVJ
          from Ahmedabad, Gujarat
          May 23, 2015
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          Address: Ahmednagar, Maharashtra

          I have applied twice for portability of my mobile number from TATA DOCOMO to IDEA. First application was made on 06/05/2015 the same was rejected by the company on 11/05/2015 without any reason. Tee second application was made again on 12/05/2015. This is also rejected by the company without any reason. I have not having any unpaid mobile bill. I am using this number since last 10 years and the same is essential for by business activity.
          Tata DoCoMo customer support has been notified about the posted complaint.
          Dear Customer,

          We have received your complaint and we will ensure it is resolved soon.

          Thanks and Regards,
          Customer Care
          Tata DOCOMO.
          Dear Customer,

          As per the discussion, we would like to inform you that your request for port-out has already been registered on 27-05-15 vide docket number and the same will be resolved by 11-JUN-2015 11:57 AM.

          Regards,
          Customer Care
          Tata DOCOMO
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            R
            RVJ
            from Ahmedabad, Gujarat
            May 23, 2015
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            Address: Ahmednagar, Maharashtra

            I have applied twice for portability of my mobile from TATA DOCOMO to IDEA. Fist request is made on 6th of May 2015 the same was rejected. Another application for portability is made on 12th of May 2015 again the same is also rejected by the company. Both the rejections are made without providing any reason. I am not having any unpaid mobile bill to the company. I am using the same number since last 10 years and the same number is my business need.
            Tata DoCoMo customer support has been notified about the posted complaint.
            Dear Customer,

            We have received your complaint and we will ensure it is resolved soon.

            Thanks and Regards,
            Customer Care
            Tata DOCOMO.
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              A
              abhisheklamba9
              from Bengaluru, Karnataka
              May 23, 2015
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              Address: Jaipur, Rajasthan

              Hello sir, My name is Abhishek lamba. I purchased a tata photo max wifi dongle 5 month before. Speed is coming very good at that time. But now form the last week speed is not coming good even i cant open website. i called customer care and made complaint there. Today i got a call form your side and person said that we can't do for anything for this complaint, Problem occur by network. i asked him when it will resolve because i am paying money to you. He said we cant do anything for this and it will be same. this is a ridiculous answer he gave me and cut the phone. After that i got message and in message written " your complaint has been resolved "
              Tata DoCoMo customer support has been notified about the posted complaint.
              Dear Customer,

              Kindly provide us with your Tata Docomo number and an alternate contact number so that we can assist you better.

              Thanks and Regards,
              Customer Care
              Tata DOCOMO.
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                A
                Aswanikumar AV
                from Bengaluru, Karnataka
                May 23, 2015
                Resolved
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                Resolved

                Address: Bangalore, Karnataka

                Dear Sir, I am Dr Aswani Kumar and My TATA Docomo number is [protected]. Rs 30 have been deducted from my balance at 1:15 on 23 rdMay 2015. I got a message from TA-HUWWAP stating that "Hi. You have been charged Rs30.0 for your last transaction" I don't know what the transaction is, neither i am interesrted in any offers. I have DND activated and I have not activated any such service by any means. Kindly look into the matter and help me to get refund of my balance Regards, Dr Aswani Kumar Contact No. - [protected]
                Aug 9, 2021
                Complaint marked as Resolved 
                Tata DoCoMo customer support has been notified about the posted complaint.
                Dear Customer,

                We have received your complaint and we will ensure it is resolved soon.

                Thanks and Regards,
                Customer Care
                Tata DOCOMO.
                Dear Customer,

                As per the discussion over the call on your number, we would like to inform you that you have been charged an amount of Rs.30/- for MyDala (dealsanddiscount) which was downloaded by you on dated[protected]:50PM through USSD mode and we do not activate or deduct any balance without your consent.
                Being a loyal customer of Tata Docomo, as a onetime service gesture, we are going ahead & reversing the charges of Rs.30/- with the docket number.
                We appreciate the trust you have shown on us and I would like to thank you for the same.
                For Further assistance, mail us at [protected]@tatadocomo.com.

                Regards,
                Customer Care
                Tata DOCOMO
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                  S
                  sasiramdas
                  from Mumbai, Maharashtra
                  May 22, 2015
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                  Address: Thane, Maharashtra

                  I contacted [protected]as per the advice from the gallery. i asked them to de activate my photon from April 24. they gave me a conformation number. . but I got a bill for this month. Again I went to the gallery . They could not Help me.I was abroad & i have got a confirmation number from the call centre . still why do I get a bill?
                  Tata DoCoMo customer support has been notified about the posted complaint.
                  Dear Customer,

                  Kindly provide us with your 10 Digit Tata DOCOMO number and your alternate contact number so that we can assist you better.

                  Thanks and Regards,
                  Customer Care
                  Tata DOCOMO
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                    M
                    madan2015
                    from Bengaluru, Karnataka
                    May 22, 2015
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka

                    Rs.30 was deducted from my mobile no. [protected]. I had activated an internet pack of 75 Mb with a validity for 3 days. Yesterday I had a data balance of 1.75 MB remaining but still I was deducted Rs. 30 from my account for data charges. THe customercare helpline is of no help as nobody responds. This is the 3rd time docomo is doing to me this year. Previously last month I had a balance of 13 MB remaining on my data balance but i was deducted Rs.50 from my main balance, the customercare were not even responding to register a complaint. Please help me regarding this
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Tata DoCoMo customer support has been notified about the posted complaint.
                    May 25, 2015
                    Updated by madan2015
                    Visited your brand store at vidyaranyapura - the person claims to have no idea for the deductions as its not seen on his system. Then where did the money go - how could you deduct it without any reason?
                    Dear Customer,

                    We have received your complaint and we will ensure it is resolved soon.

                    Thanks and Regards,
                    Customer Care
                    Tata DOCOMO.
                    Dear Customer,

                    We would like to inform you that you have been charged of Rs.29.70/- for your GPRS usage of multiple sessions (No.of sessions: 2 and usage is 17357KB) on dated[protected]:19PM as there was less data in your account. Kindly, note that, while browsing multiple sites at the same time, each site, automatically reserves small amount of data, for better connectivity. Hence I request you to maintain minimum data balance of 30 MB, in order to avoid balance depletion in future.
                    Kindly, note that our systems are built in such a way whereby you would receive data alerts at minimum balance of 20MB and 10MB. Being loyal customer of Tata Docomo an amount of Rs.29.70/- has been credited to your account with the docket number ABAL[protected].
                    We appreciate the trust you have shown on us and I would like to thank you for the same.

                    Regards,
                    Customer Care
                    Tata DOCOMO
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                      S
                      Subbhu Palani Thiruna
                      from Korampallam, Tamil Nadu
                      May 22, 2015
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                      Address: Chennai, Tamil Nadu

                      we already informed that, we dont want to use the dongle connection of tata photon plus. we requested many times to cancel the tata photon net connection. but they are not canceling, so i kindly request you to cancel the net connection. account number:[protected] bending payment will be paid on[protected]
                      Tata DoCoMo customer support has been notified about the posted complaint.
                      Dear Customer,

                      Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

                      Thanks and Regards,
                      Customer Care
                      Tata DOCOMO.
                      Dear Customer,

                      In order to assist you better, kindly provide us with your 10 Digit Tata Docomo number and an alternate contact number.

                      Thanks and Regards,
                      Customer Care
                      Tata DOCOMO
                      Dear Customer,

                      In order to assist you better, kindly provide us with your 10 Digit Tata Docomo number and an alternate contact number.

                      Thanks and Regards,
                      Customer Care
                      Tata DOCOMO
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                        F
                        Franzd
                        from Mumbai, Maharashtra
                        May 22, 2015
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra

                        Someone please provide me with Cryus Mistry email, I am too exhausted with calling up the customer service about the quality of services for the Photon 3G stick connection. I have a 3G connection[protected] and I was committed 3G speeds, till now neither in Pune nor in Mumbai i have not got any better speeds than 150kbps on addition there is constant disconnection and failure of internet services which makes the situation very bad. I remember they always had good customer service few years back, but the current outsourced customer service is so low on quality that they dont even bother to provide the call/service ticket number under the pretext of maintenance. Please help!!!
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        Tata DoCoMo customer support has been notified about the posted complaint.
                        Dear Customer,

                        In order to assist you better, kindly provide us with your 10 Digit Tata Docomo number and an alternate contact number.

                        Thanks and Regards,
                        Customer Care
                        Tata DOCOMO
                        Dear Customer,

                        Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

                        Thanks and Regards,
                        Customer Care
                        Tata DOCOMO.
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                          T
                          thiraveyaraj
                          from Bengaluru, Karnataka
                          May 21, 2015
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          I am THANUSHIYA BLUEMETAL A/C NO[protected] . I bought 4 sim from your office .I used only 2 sim's due to weak of signal the remaining 2 sim's I had not used . so I told to your customer to cancel all those 4 sim's .on that period you told me to pay amount of RS1953/- .then I had discussed to your lawyer, at final decision they canceled RS 953/- & they told me to pay only RS1000/- .then I had paid that amount . they told that i will calcel my a/c .but now a letter had came from the court that i need to pay the amount of RS-953/-.I need the full detail for those used numbers, if I used those numbers I will pay (or) if I not yet used you have to calcel my amount. you have to close my full a/c .please take some action to cancel my a/c...
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Tata DoCoMo customer support has been notified about the posted complaint.
                          Dear Customer,

                          In order to assist you better, kindly provide us with your 10 Digit Tata Docomo number and an alternate contact number.

                          Thanks and Regards,
                          Customer Care
                          Tata DOCOMO.
                          Dear Customer,

                          Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

                          Thanks and Regards,
                          Customer Care
                          Tata DOCOMO.
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                            A
                            akshay arya
                            from Mumbai, Maharashtra
                            May 21, 2015
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                            Address: New Delhi, Delhi

                            Tata photon are revising their rates very frequently firstly they increased the plans and now they have reduced the data on the pack other isp providers are decreasing rates day by day they are increasing it frequently i just don't like this and will stop using tata srevices if this would continue [protected]@gmail.com
                            Tata DoCoMo customer support has been notified about the posted complaint.
                            Dear Customer,

                            Kindly provide us your 10 Digit Tata DOCOMO number and your alternate contact number so that we can get in touch with you.

                            Thanks and Regards,
                            Customer Care
                            Tata DOCOMO.
                            Dear Customer,

                            In order to assist you better, kindly provide us with your 10 Digit Tata Docomo number and an alternate contact number.

                            Regards,
                            Customer Care
                            Tata DOCOMO
                            Dear Customer,

                            In order to assist you better, kindly provide us with your 10 Digit Tata Docomo number and an alternate contact number.

                            Regards,
                            Customer Care
                            Tata DOCOMO
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                              A
                              ashishbig100
                              May 21, 2015
                              Resolved
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                              Resolved

                              Address: Agra, Uttar Pradesh

                              My no. is [protected]. I received a message early morning today saying that you have been charged rs. 30 for the service TA-HUWWAP. I never subscribed for this service. I talked to customer care and they have no answer. They told that money cant be refunded. When i asked what service is it they have no clue or answer. This is really pathetic. I need my money back.
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Dear Mr. Ashish
                              Greetings from Priya Future Group.
                              We regret the inconvenience caused to you. Your concern has been escalated to the team and they will get back to you. Please not your reference id as 16376 and do mention it in future conversations at [protected]@futuregroup.in
                              Regards
                              Priya
                              Dear Customer,

                              We have received your complaint and we will ensure it is resolved soon.

                              Thanks and Regards,
                              Customer Care
                              Tata DOCOMO.
                              Dear Customer,

                              We are extremely sorry to learn that you are facing a concern of balance depletion on your Tata Docomo number sincerely regret for the inconvenience caused to you due to this.
                              We would like to inform you that you have been charged an amount of Rs.30/- for MyDala (dealsanddiscount) which was downloaded by you on dated[protected]:26AM through USSD mode and we do not activate or deduct any balance without your consent.
                              We can clearly see that the service was activated at your end through WAP mode and as of now there are no value added services are active. Kindly note that the any services will be activated post confirmation (multiple times) from your end. Being a loyal customer of Tata Docomo, as a onetime service gesture, we are going ahead & reversing the charges of Rs.30/- with the docket number ABAL[protected].
                              We request you to please be careful while browsing (Apps/website) or dialing any short codes. Kindly note that, all our systems are accurate and unless there is a subscription at your end there would not be any deduction.

                              Regards,
                              Customer Care
                              Tata DOCOMO
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                                I
                                iramm20
                                from Mumbai, Maharashtra
                                May 21, 2015
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                I am a photon user since for the last 5 yrs, everything was allright till last 6 mnths, the most horrible service, network issues, no one pays any heed to ur complaints, worst customer service ever, one that you dont expect from a brand like tata. I have called the customer service numerous times for the network issues that i am facing, but it seems they are fast asleep during office hours, as no one pays any heed to your problems, but would be the first to send you the bills religipously month after months, irrespective of the fact that they themselves have admitted to the fact that they have network issues in my area, Gautam Nagar, new delhi Spoke to parul, manjot, manjeet and everyone else at there customer service(WHICH IS HARDLY THERE), BUT TO NO AVAIL. IF I DO NOT GET A PROMPT RESPONSE ASAP, I WOULD BE FORCED TO TAKE ACTION PHOTON NO-[protected]
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Tata DoCoMo customer support has been notified about the posted complaint.
                                Dear Customer,

                                We have received your complaint and we will ensure it is resolved soon.

                                Thanks and Regards,
                                Customer Care
                                Tata DOCOMO.
                                Dear Customer,

                                We tried to speak to you personally on your number. However, we are unable to contact you, since your call was not responded. In this regards, we would like to inform you that your complaint docket number[protected] has been closed on 19-MAY-2015 16:36 stating that you are facing the slow speed as your location is fully loaded and our network team is constantly working on it to resolve the same.

                                Thanks and Regards,
                                Customer Care
                                Tata DOCOMO.
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                                  somyajit sarkar
                                  from Mumbai, Maharashtra
                                  May 20, 2015
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal

                                  I subscribed to the tata photon max wifi pan of rs.750.the package offerd me 5gb data in the day and 5gb in the night.but yesterday night at 11.47 pm a mail was sent to mesaying that i have exhausted my day package!which i think is impossible.Not only that the utterly dumb customercare executive like previous month gave a lame excuse after my night speed was reduced to less than 1g speed!He said that the congested lace i live in is responsible for reduced speed.What he was unable to answer why the speed always reduces after the daypack exhausts that too in the night.Dont trust these frauds!my photon number is [protected]
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Tata DoCoMo customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We have received your complaint and we will ensure it is resolved soon.

                                  Thanks and Regards,
                                  Customer Care
                                  Tata DOCOMO.
                                  Dear customer,

                                  We tried to speak to you personally on your number. However, we are unable to contact you, since your call was not responded. In this regards, we would like to inform you that your bill plan is PhotonMaxWiFi5+[protected]@750CAPPlan and as per your plan if the credited 5GB is exhausted then your speed will be capped either at night or in a day based on your usage.

                                  Regards,
                                  Customer Care
                                  Tata DOCOMO.
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                                    Sania Bhabhi
                                    from Mumbai, Maharashtra
                                    May 20, 2015
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    Hi, I am using Tata photon from last 5-6 months without any issue but from more than a week now I have been troubled with slow speed connectivity from Tata photon I am paying for the services where I am supposed to get speed of at least 3 mbps and am getting 30 kbps. I have a post-paid connection with a monthly rental. I have called 3-4 times customer care they responded with the statement " the area where you stay is high utilization and that is the reason for slow speed " I told them that I have tried 3-4 different locations getting same slow speed. I have also tried my friend’s Tata Photon on those locations with no issue in speed. Then how it is possible the reason of slow speed coz of high utilization in that area ? I again called customer care explain all above, had the argument for slow speed and I am being told that " Sorry Sir we cannot do anything" Now now sure who will resolve my problem. This is the most RIDICULES after sell service I received from Tata Photon.
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Tata DoCoMo customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

                                    Thanks and Regards
                                    Customer Care
                                    Tata DOCOMO.
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                                      J
                                      Jitendra Maan
                                      from Gurgaon, Haryana
                                      May 20, 2015
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                                      Address: Gurgaon, Haryana

                                      I got a damaged Symphony R/Cooler Diet 50 i from Croma which was shipped to my residence. I raised complaint multiple times in last 5 days but there is no action to the customer request and they have closed service requests (SR[protected], SR[protected]) without any action. I have not seen such a poor customer service from any retailer/e-tailer in India. Croma retail is creating bad name for TATA brand in the market. I suggest not to buy any product from Croma in future.
                                      I got a damaged Symphony R/Cooler Diet 50 i from Croma which was shipped to my residence on 17 May. I raised complaint multiple times in last 5 days but there is no action to the customer request and they have closed all service requests (SR[protected], SR[protected]) without any assurance for replacement/return of the product.
                                      I have not seen such a poor customer service from any retailer/e-tailer in India. I am taking up the matter with Croma customer service center for past several days but they are not ready to listen the problem. I have lot of respect for TATA BRAND but Croma retail is creating bad name for TATA brand in the market. I do not know where should I complain this issue now. I feel cheated from Croma retail store. I wasted lot of time in follow-up with Croma customer service deck but no results.Please suggest if I should now go to consumer court with this complaint and mental agony that I faced for last one week.
                                      Dear Mr, Maan,

                                      At the outset, we regret for the inconvenience caused to you.

                                      You are kindly requested to provide us the service request number & contact number.

                                      If you have not registered your service request with us, please use either of the following ways to register your request.

                                      • You may call on our all India help line No. [protected].
                                      • You may send SMS to [protected] giving details as, name city pin code serial no.>
                                      • You may log in through our website ”http://symphonylimited.com/service/log-a-service-call.aspx”.

                                      This will enable us to serve you better.

                                      We will take all necessary steps to resolve your service request at the earliest.

                                      Assuring you our best attention always.

                                      Symphony Customer Care
                                      www.symphonylimited.com
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                                        Nileshkamble1982
                                        from Mumbai, Maharashtra
                                        May 20, 2015
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra

                                        Hi My Name is Nilesh, I done my mobile sim porting from Air Tel To Tata Docomo My number is [protected], However in the time of porting the sales guy told me 199 rental and 900 mnt tata to tata free so I am comfortable with this plan I said Ok But now they told me you dont have 900 mnt tata to tata, Also they told me nobudy can told this plan to you,
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Tata DoCoMo customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We have received your complaint and we will ensure it is resolved soon.


                                        Regards,
                                        Tata docomo
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