Tata DoCoMo Complaints & Reviews

UDear sir, My self is Sonukumar singh and my postpaid number is [protected] I am using this number last one year . Every month Docomo sending bill more amount . This is very big issue I am received last month bill month of March 2015 2200 Rupees . My current plan is 350 Rupees but its giving 1GB internet pack I am going on roming and company asking roming your internet pack is not working its network problem other company network using in Roming. Asking customer cair person. I am asking you customer is Responsible for your network please I am Requesting you please resolve my issue.My registered email id is [protected]@gmail.com. Regards, Sonukumar Mob-[protected]

Hello team, The issue is, I Want to revert back the recharge of Rs 510/- done on 10th Apr 11:42 am by paytm on my tata docomo number it recharged to wrong number [protected] instead of [protected]. I have raised it 12days back immediately just after the transaction but I have not received my balance back to my account back. in addition to that PayTM has provided reference number to them about the problem. Even tata docomo has not taken it to the resolution. Please find below the communication we had with this regards... ... Hello! Greetings from Tata Docomo! Thank you for your e mail dated 20-Apr-2015. We are extremely sorry to learn about your concern over recharge related for your mobile number [protected] & sincerely regret the inconvenience caused to you due to this. As per the revert from our higher authority we would like to inform you that we are not able to transfer recharge. Hence we are requesting you to coordinate with paytm. Warm Regards, Malay Kumar Hazra Customer Care - TATA DOCOMO Thank you for giving us an opportunity to help you and hope we have addressed your concern. If you are still not satisfied with the resolution, you can always write to our Complaint Resolution Head at [protected]@tatadocomo.com Drop in a mail for any further assistance. If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com Registered Office: Tata Teleservices Limited, Jeevan Bharati, Tower 1, 10th Floor, Tower 1, Jewan Bharathi, 124 Connaught Circus, New Delhi 110001. CIN- U74899DL1995PLC066685 Visit our Website at www.tatadocomo.com Email us at [protected]@tatadocomo.com * For Postpaid and Prepaid - 121 from Tata connection. * For Photon Tata Docomo[protected]toll free) * We are also accessible from non Tata mobile phones on[protected]. Toll free from TATA Mobile phones only. . -----Original Message----- From: bhagat.amit.[protected]@gmail.com Sent:[protected]:00:14.0 To : "[protected]@paytm.com", "[protected]@tatadocomo.com", [protected]@paytm.com, [protected]@paytm.com Cc: null Subject: Re: [Paytm Care] Re: RCtkt - Help Query~~M22587952 [Note: Please don't change the subject for internal tracking purpose and immediate action. _____________________________ Hello Team, Any update? As it has been 10 days for the issue and raising the same to paytm team. We need to get it done at earliest to have the recharge/balance into the correct number. Looking forward for your collective and quick action on the same. Thanks again in advance! Best Regards, Amit [protected] On Fri, Apr 17, 2015 at 11:10 PM, Amit Bhagat wrote: ++ [protected]@paytm.com & [protected]@paytm.com On Friday, 17 April 2015, Amit Bhagat wrote: Thanks dear Jindal! Dear tatadocomo team, The issue is, I Want to revert back the recharge of Rs 510/- done on 10th Apr 11:42 am by paytm - please find below the detail as it recharged to wrong number [protected] instead of [protected]. Dear Jindal, please provide any other information required by Docomo team. Please do the need full at earliest. . Many thanks in advance! Amit Kindly feel free to contact me @[protected] On Saturday, 11 April 2015, wrote: Regarding your experience with Paytm Ticket #[protected]: RCtkt - Help Query ________________________________ Jindal, Apr 11, 18:59: Hi there I am Jindal, and I am going to do my best to help you. I understand that you accidentally recharged an incorrect number. Unfortunately, the talk time would have been already credited by the operator to this number, and it cannot be reversed. It might be useful if you contact once quoting the reference number and tell them about the problem. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Jindal ________________________________ BHAGAT.AMIT.AB, Apr 10, 17:20: Name: BHAGAT.AMIT.AB | Email Id: BHAGAT.AMIT.[protected]@GMAIL.COM | Order Number: RCtkt[protected] | Message: Want to revert back the recharge as it recharged to wrong number | Issue Type: Others | Time:[protected]:20:11 | This email is a service from Paytm Care. Message-Id:MS4NBH64_552921d6bfde2_16a03f80cd6cd[protected]_sprut Amit Bhagat 8:48 PM (19 hours ago) to care, grievanceoffic., servicehead, listen Dear paytm team, As per below, please look into this and credit the recharged amount in my account at earliest. Looking forward for your quick action as it has been more than 10days raising this. Dear tata Docomo team, Kindly look into again with cordination of paytm team to credit my mobile balance with recharged amount Rs585/- I need to get it done anyway at your best. Thanks again in advance! Best regards, Amit [protected] Amit Bhagat 8:55 PM (19 hours ago) to iniyan, care, grievanceoffic., servicehead, listen +[protected]@tatadocomo.com On Tuesday, 21 April 2015, Amit Bhagat wrote: Dear paytm team, As per below, please look into this and credit the recharged amount in my account at earliest. Looking forward for your quick action as it has been more than 10days raising this. Dear tata Docomo team, Kindly look into again with cordination of paytm team to credit my mobile balance with recharged amount Rs585/- I need to get it done anyway at your best. Thanks again in advance! Best regards, Amit [protected] [protected] Forwarded message[protected] From: Date: Tuesday, 21 April 2015 Subject: Re: [Paytm Care] Re: RCtkt - Help Query~~M22587952 To: bhagat.amit.[protected]@gmail.com Hello! Greetings from Tata Docomo! Thank you for your e mail dated 20-Apr-2015. We are extremely sorry to learn about your concern over recharge related for your mobile number [protected] & sincerely regret the inconvenience caused to you due to this. As per the revert from our higher authority we would like to inform you that we are not able to transfer recharge. Hence we are requesting you to coordinate with paytm. Warm Regards, Malay Kumar Hazra Customer Care - TATA DOCOMO Thank you for giving us an opportunity to help you and hope we have addressed your concern. If you are still not satisfied with the resolution, you can always write to our Complaint Resolution Head at [protected]@tatadocomo.com Drop in a mail for any further assistance. If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com Registered Office: Tata Teleservices Limited, Jeevan Bharati, Tower 1, 10th Floor, Tower 1, Jewan Bharathi, 124 Connaught Circus, New Delhi 110001. CIN- U74899DL1995PLC066685 Visit our Website at www.tatadocomo.com Email us at [protected]@tatadocomo.com * For Postpaid and Prepaid - 121 from Tata connection. * For Photon Tata Docomo[protected]toll free) * We are also accessible from non Tata mobile phones on[protected]. Toll free from TATA Mobile phones only. . -----Original Message----- From: bhagat.amit.[protected]@gmail.com Sent:[protected]:00:14.0 To : "[protected]@paytm.com", "[protected]@tatadocomo.com", [protected]@paytm.com, [protected]@paytm.com Cc: null Subject: Re: [Paytm Care] Re: RCtkt - Help Query~~M22587952 [Note: Please don't change the subject for internal tracking purpose and immediate action. _____________________________ Hello Team, Any update? As it has been 10 days for the issue and raising the same to paytm team. We need to get it done at earliest to have the recharge/balance into the correct number. Looking forward for your collective and quick action on the same. Thanks again in advance! Best Regards, Amit [protected] On Fri, Apr 17, 2015 at 11:10 PM, Amit Bhagat wrote: ++ [protected]@paytm.com & [protected]@paytm.com On Friday, 17 April 2015, Amit Bhagat wrote: Thanks dear Jindal! Dear tatadocomo team, The issue is, I Want to revert back the recharge of Rs 510/- done on 10th Apr 11:42 am by paytm - please find below the detail as it recharged to wrong number [protected] instead of [protected]. Dear Jindal, please provide any other information required by Docomo team. Please do the need full at earliest. . Many thanks in advance! Amit Kindly feel free to contact me @[protected] On Saturday, 11 April 2015, wrote: Regarding your experience with Paytm Ticket #[protected]: RCtkt - Help Query ________________________________ Jindal, Apr 11, 18:59: Hi there I am Jindal, and I am going to do my best to help you. I understand that you accidentally recharged an incorrect number. Unfortunately, the talk time would have been already credited by the operator to this number, and it cannot be reversed. It might be useful if you contact once quoting the reference number and tell them about the problem. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Jindal ________________________________ BHAGAT.AMIT.AB, Apr 10, 17:20: Name: BHAGAT.AMIT.AB | Email Id: BHAGAT.AMIT.[protected]@GMAIL.COM | Order Number: RCtkt[protected] | Message: Want to revert back the recharge as it recharged to wrong number | Issue Type: Others | Time:[protected]:20:11 | This email is a service from Paytm Care. Message-Id:MS4NBH64_552921d6bfde2_16a03f80cd6cd[protected]_sprut ... Please do let me know in case further information needed.. I could be contacted at [protected]-Amit Thanks in advance for your kind consideration and favorable action. Best Regards, Amit

We came for the network for the facility of pay per second and for the rate cutter 67 as 1paise/6 seconds(local network) 1paise/2seconds (other local networks). Some months before they cut the charges as 1paise/first 10 seconds and similarly other network as 30paise. Now the networks forgery turned as 10 paise and 30 paise/call.
The second most huge forgery is validity of rate cutters. The rate cutters cannot working in the knock out days. But they wont extend the validity of the day. What a big Robbery of the network TATA DOCOMO.

Dear sir, madam I am maruti narayankar from mumbai. I have sim of tata docomo that's mobile phone number is [protected]. this sim card is bymistake lock from my hand so it's want puk code for unlock so pls kindly request you to help for unlock sim or you can send puk code on my email id - [protected]@gmail.com

since december i am customer at tatadocomo in Rama Mandi Jalandhar Punjab India. The agend was Sunil Kumar. For my postpaidcontract I wanted to open a tatadocomo account. Therefore I gave Sunil Kumar 8000₹, to put it on the account. But instead of he took all the money and used It for privat purpose. Inaddition comes his own personal harassment against me. [protected] from Jalandhar Dakoha

Dear sir, i have compliant regarding 3G Internet speed, since past 6 to 8 year i am using tata docomo connection, last year only i have jumped post paid, in this first month i get good internet speed, but after that the of 3G is not good . its worst than 2G, ragarding this i have compliant to customer care center so many times, but problem is not resolved,

Hi Team and Pawan[protected][protected][protected][protected][protected][protected][protecte...⇄ message was sent to on 27th March 2015 but do NOT see any response on this issue.[protected][protected][protected][protected][protected][protected][protect...⇄
per the telephonic discussion with you on 23 or 24th March and you had
informed that a credit will be given for Rs.151 (excluding the Taxes) on
my last month bill and the Plan Tariff will be changed to Rs.500/- with
immediate effect.I THOUGHT THIS ISSUE IS NOW CLOSED AFTER A STRUGGLE OF 10 MONTHS.But
to my SURPRISE i can see that the Credit of Rs.151+taxes was given on
my previous bill but the Plan Tariff is still showing as Rs.750/-
whereas it should have been Rs.500/- + taxes. Can you please change the
Plan Tariff or provide a credit of EXCESS amount charged in the bill.
You can refer my latest bill for reference. Also to avoid any
disconnection I had made a online payment of Rs.1234/- to Tata Docomo on
8th April 2015.Can you please solve this issue before the next bill get generated with incorrect Tariff Plan.Thanks all for your help.Regards, Laxmikanth

Hi Team, I have took Tata Docomo connection in 2011 and i have faced poor network issue and raised so many complaints with tata docomo, Nodal AP too and they are least bothered about my issue. They have asked me to pay me the bill Rs.99 and i said pls solve my network issue and i will pay the amount and they never looked into my complaints and disconnected my number without any of my approvals. I was very pissed off with their activities. And now again after 3 years i received a call from them asking me to pay rs.2458 towards my mobile usage. I was very angry and asked them why are you calling me now and asking me to pay that much amount. I didn't used that number at all and they are asking me to pay that much big amount. Below are the details. Please help ph no-[protected] Let me know if you require any other details.

Respected Sir/Madam, I have purchased Tata Photon WIFI-MAX data card last week. But still The service has not been activated. I contacted the dealer, He diidn't response my cal. His name is SureshKumar([protected]). I never expected this from you. Please make it as much as possible. MDN No: A000004FA0A9CF

sir, i have purchased photon dongle in nov 2013 on a condition of 3g speed, but vary next i have complained that dongle is working on 2 g speed, but that day i feel so bad that at the time of selling their office representative have different tone and at the time of complaint they have different. they told me to call customer care executive, i have tried wid my idea number 10 times but their customer care number used to b busy evertym put me on hold for more than 10 minutes. now they are making bill of every month again and again and every day one lady calls me and just harras me and speak in unethical manner. in between one representative also come he offers me to deposit 1000 rs more to resolve and shut down, already dongle price plus 500 as advance for bill has been deposited by me.. daily messages and calsl disturbs me.. pls help me to resolve against these corrupt and liar sales person

Today A message showing (ModelVideoClub is renewed at Rs58.92 for 18days till 07--may-15 .To stop, Dial or SMS STOP to 155223(Free)).I have not Subscribe for this VAS.But My Balance was deducted without any information.Please Tata Docomo stop the ModelVideoClub subscription which i never subscribe before & refund my deducted balance money. My number is [protected] .I hope resolve my Problem as quickly.

Hi sir/madam, i'm deepak my tata docomo no is [protected]..Today around 12.11pm i recharged for 150rs.Then at 2.41 got message from TA-HUWWAP stating that "i have subscribed to LDR at Rs.99 for 30 days".i din't subscribe anything like that..After coming to know about deduction of money i deactivated that serrvice by dialing 155223... please recharge rs.99 back to my number as soon as possible sir/madam. CONTACT NO-[protected] MAIL [protected]@gmail.com

Dear sir I bought Samsung galaxy Core prime on 25-1-15 which gives offer of 500 mb per month for 6 month on using tata docomo network but no such benefits were.I complained customer care and they assured to solve my problem and after my no was blocked. So please solve my problem. My no is [protected] and [protected] imei of [protected]

There is network problem in my home(indoor).They could not solve my problem.so i want to disconnect one of my number ([protected]).But they refused to cancel my number. Currently I am using Tata Docomo post paid no. I need to disconnect my no.please do as soon as possible. My Details: Name :SIVAKRISHNAN.R Mob. :[protected] plan : TN-GSM Elegant 299 Plan Account.no:[protected] my contact num:[protected] DOB : 14/03/1983 mail Id : r.[protected]@rediffmail.com Regards, sivakrishnan.r

There is network problem in my home(indoor).They could not solve my problem.so i want to disconnect one of my number ([protected]).But they refused to cancel my number. Currently I am using Tata Docomo post paid no. I need to disconnect my no.please do as soon as possible. My Details: Name :SIVAKRISHNAN.R Mob. :[protected] plan : TN-GSM Elegant 299 Plan Account.no:[protected] my contact num:[protected] DOB : 14/03/1983 mail Id : r.[protected]@rediffmail.com Regards, sivakrishnan.r

Dear Sir/ Madam, All the Channel's are blanked and SET TOP box upgradation. MyTata Sky ID is : [protected] So Many Times called to Tata Sky Customer Care Numbers from Feb 2015. Every Time Customer Care peoples told me our person will visit in next 2 days. But still noboady came from Tata Sky customer since last three months and even not call me for sing time. Every month i am doing the Recharge of Rs 300. that all wasting from last three months. Also Many times callled customer Care, approximate my mobile bill spent more than 500 rupess. Total 900 + 500 = 1400 loss. Now by writing the Email, i have logged the complaint to visit and resolve the issue as soon as possibple. I will wait for more 3 Day's. Last Month i have called the Customer Care number but still isssue is penind and nobody is called e or visited for that Reference Number is WO:HJ0I6HZ If still your engineer will not come or not visited or not resolving the issue. Then we will remove the Tata Sky Dish and also i will make sure from all socity members from Pimple Saudager will remove the Tata Sky Dish and thorw it and logg the complaints for refund of our monthly rechrges with intrest. Hopes you will respond immediatly on this.

Sir/Madam, As I have understand from Tata Docomo customer care representative that my call diverting is activated on the number “[protected]” to divert all calls on the No:-“[protected]”. (Customer care call reference ID 5002.70376256.260177) Please note that the said number ([protected]) is no way related to me and this seems to be the fraudsters work to map my bank ID and communication. If you have received any such information/request from my side please give the details and also the time lines form which the diverting request is activated.(date of activation 1st day) Sir, this is a very serious issue and hope you will co-operate with me to solve the same. For now please deactivate all the call forwarding facility on my ([protected]) number. Please reply soon...,

yesterday my main balance was deducted from 100rs to 1rs phone no [protected] and one more no of mine this no also have same problem whose no is [protected]. i dont know why then when i talk to their customer care representative they didn't response well then even didn't give the proper information. i want to take some urgent steps. otherwise i will go to consumer forum. so that i am able to get my money back. and i thanks to consumercomplaints.in for giving such a wonderful platform for all o[censored]s. you site had helped me alot

I m having a CDMA no [protected] I want to MNP to tata gsm prepaid I have given required documents to concern department on 26march Caf no [protected] But till now my no is not converted to tata gsm But the customer care is also not giving any response And the head branch of Hyderabad is at klk they are also not giving any response But it is the head branch of Hyderabad I have not expected this kind of service from tata docomo Thank you Santosh [protected] [protected]

Dear Sir, Please refer to my filed requests no.[protected] in Sep-14 &[protected] in Jan-15 and emailed reply dated 22.3.15 to email of Mr.Dinesh K.Verma to me on 21.3.15 regarding overdues. Inspite of having filed application for closure (service request no..[protected] or conversion due to negligible usage lately, and having paid full and final payment of my dues in Sep-14 (Rs.1539/-) paid twice on being misinformed by executive at Shastri Market Kanpur, thus creating a credit balance of 3000/- approx in Sep-14, I was being continuosly billed till Jan-15. I again filed a request no.[protected] in Jan-15 and submitted the same again at Shastri Market Kanpur. This time the executives offered to convert the post paid plan to prepaid and give waiver of old dues due to non usage. I was told that the undue billing amount will be waived and the excess paid by me in Sep-14 creating a credit balance of 3000/- approx would be refunded by cheque which will be delivered at my home address later. This time also nothing happened and billing continued . Many times I have told the problem to your executives who have even verified the requests and assured me of action, but nothing happened. Every time my service requests, were prompltly replied to by SMS and email that they are now resolved. But billing continued unabated. On 21.3.15 I was contacted by Mr.Dinesh K.Verma (Tata docomo official) on 21.3.15 by mail, I replied and explained the above to him also and expected that things would be resolved but to no avail. Today again I am being called by a lawyer from LKO informing me that due to overdues TATA DOCOMO is filing a suit against me and if I pay the dues again I can avoid the legal action. I am very disappointed with the response by the company till now, and it seems there is no connection between your greivance/service cell and billing department. I have no faith in the company even if I again think of paying off the unlawful dues being wrongly debited to me as I am sure nothing will happen. As a last recourse I request you to please check as to why both service requests no.[protected] in Sep-14 &[protected] in Jan-15 as well as my reply to Mr.Dinesh K.Verma have not been attended to and why my problem is not being resolved.