Claimed

Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
Resolved
4179
Unresolved
5076
Quick Links
Statistics
Share
Contacts

File a complaint to Tata DoCoMo

Having problems with Tata DoCoMo?

File a complaint and get it resolved by Tata DoCoMo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tata DoCoMo
Customer Service Contacts

Tata DoCoMo Phone Numbers

Phone
+91 42 2646 2966
561
217

Tata DoCoMo Website

Tata DoCoMo Head Office Address

2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India
110065

Tata DoCoMo reviews & complaints page 194

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
lovek
from Bhopal, Madhya Pradesh
Report
Copy

balance deduction and rude behaviour and wrong information

Dear sir Tata executives behaviour is very rude. I called tata call center and executive not give proper Information and give me unwanted vas services. My calling number is [protected]. And the Mobile number which Balance was deducted is [protected]. I am very frustrated for unwanted value added services. Sir these guys start any services on my mobile and blamed on me. So i was so tired to call again and again to CCE. So plz do as possible. ...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sathishreddych
from Hyderabad, Telangana
Report
Copy

convert Postpaid to prepaid still getting wrong calls

Address:Hyderabad, Andhra Pradesh

Hi, I am getting calls from tata phtotn since 1 week to pay post paid bills as I converted my TATA Photon post paid to prepaid on 27th Aug, 2014 and after that recharged (prepaid) amount also. PFA for convertion details I think, its fake call[protected] . Please help on the same. TATA Photon Details: Srilakshmi tata photon number : [protected] of Account[protected] ph number:[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
L
Lalithya Kongari
Report
Copy

regarding Huwwap

Address:Hyderabad, Andhra Pradesh

Hai Sir Today I got message from tatadocomo service to this number [protected] that 75 rupees deducted from your balance for Huwwap on 26 March 2015 at 4.06pm.without my permisson Since this is second time happening to me .decided to complaint please check and solve my problem....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Joy_Sarkar
from Bengaluru, Karnataka
Report
Copy

Outgoing Service Suspended

Address:Pune, Maharashtra

Hello SIr, I have send around 60-70 SMS maximum on this gudi padwa to promote my business, and for that you have suspended my outgoing service? The msges were sent to my client contacts only and not random. Still if it were against your policy you should have warned first. I don't want to change my no. so please tell me what should I do to lift the suspension on my number. Thanking you. My Contact No - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mahesh subramaniam
from Bengaluru, Karnataka
Report
Copy

Cancellation post paid no

Address:Coimbatore, Tamil Nadu

Good day, Please be informed that undersigned had a post paid connection from your good company and the Mobile number is : [protected]. Since 18th November 2014 onward this number was not used for making any calls/not used for SMS or did not avail any other service. Also on 20th January 2015, One of your agent (PK Associates, Coimbatore) collected the outstanding amountof Rs.460/- for the said Mobile connection and issued a receipt for...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
8
8093606144
from Siwan, Bihar
Report
Copy

Refond my balance

Address:Rayagada, Odisha

Res Sir, I am costumer of tata docome in my mobile no-[protected] on dted. 17 mar 2015 at time 06:21 am, My Main balance to cut down in Rs 45/- . So i calling in your costumer care Number 198 . the costumer told you activated in one sms pack i told can't activated any sms pack then costmer told i cant refond in your balance. So I Request Refond my Cut of Rupees....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mishra.samadhan
from Kolkata, West Bengal
Report
Copy

Very low speed on tata photon wifi max

I purchased tata docomo wifi max at Bolangir, Odisha and from the day I purchased it I am getting very low speeds. The maximum speed I have seen is 0.075MBps. I called the customer care but instead of resolving the issue the executive started arguing that .075 MBps is equal to 759 KBps. I am really very disappointed with the service and feeling like I have been cheated by tata docomo.My Tata Photon number is [protected]....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Bangalore, Karnataka

Hi Sir, I am Rajesh N, and customer from Tata photon plus (TATA DOCOMO No – [protected] and Account Number –[protected] for year 2013 and requested to disconnect the plan due to the bad service and connectivity by going to Bangalore main office (travelled nearly 10 kms), by not doing the same they sent us to pay monthly bill till Mar 14, so we requested them to block the number and sent an email (through corporate email id) by asking...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
anushan
from Hyderabad, Telangana
Report
Copy

balance deducted illegally

Hello, My number is [protected]. An amount of Rs.99 has been deducted from my account. I complained to CCE and he transferred the call to the supervisor. He credited only Rs.30 and said remaining amount will be credited within 24 hours. But I did not get my money. Now tata docomo people are dropping my call after stealing my money. Help me to get my amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
garg_ankit
from Shimoga, Karnataka
Report
Copy

Not able to make std landline outgoing

Address:Bangalore, Karnataka

my docomo number is[protected]. whenever i tried to talk customer care call used to disconnect. And i am not able to make call again, call after sometime, and not connecting to customer care. Very bad service. Not able to make std landline outgoing, they are not providing solution. help me please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
iqbal@zafar
from Chennai, Tamil Nadu
Report
Copy

Always Network problem

Address:East Singhbhum, Jharkhand

Dear I am old user tatadocomo my tel no [protected] we like tata doco mo but we all tatadocomo user are facing lot of networking problem we are not complete call in this Aria here are very big population in this aria lot of student and boys hostel and also polytechnic Collage, Pls Arrange A tower in this aria for better mobile canactivity networking...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
naveenramesh77
from Pune, Maharashtra
Report
Copy

Irresponsible service

Address:Bangalore, Karnataka

Hi, Tata tele services have sent us a notice regarding the net balance. But when i saw the notice i was shocked that the photon number did not belong to us .So i went to head office and saw all documents and the shocking things were. 1)THE PHOTO THEY REGISTERED WAS NOT MINE. 2)THE ADDRESS PROFF (ELECTION CARD)WAS DIFFERENT FROM BILLING ADDRESS . THE ADDRESS PROFF HAD DIFFERENT NAME AND THE PHOTON NUMBER WAS REGISTERED IN DIFFERENT NAME...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Ghaziabad, Uttar Pradesh

Even after cancellation of the connection on October, 14. They called me after 3 months that i have not paid 1000+ amount of bill and my connection is not terminated either. I refused to pay the bill. The amount to be paid was around 620 and i had paid 500. I even said that I am ready to pay 200Rs but they said that i have to pay the complete amount. this photon+ connection was my 4 or 5th and all the previous time i have paid the exact amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Rushikesh jadhao
from Mumbai, Maharashtra
Report
Copy

Faulty call charges

Address:Pune, Maharashtra

I've done rate cutter recharge of 18 Rs. After that my calling rate must be 25 paise per minute. After recharge I didn't get any message from company. And money was deducted from my balance. I called my friend. And after that the plan was activated 25 paisa per minute. But after that call company is charging me regular call charges...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
A
Ann Menezes
from Delhi, Delhi
Report
Copy

Refund of deposit amount

Address:North Goa, Goa

We had a phone connection with Tata docomo, which we have cancelled more than 6 months ago. They were suppose to refund our initial deposit and any extra money we have paid them through bills. They had to pay us within 60 days of cancellation. However there was no word from them. Since January 2015 I have been in constant correspondence with them to refund our money, but they keep delaying it. I am sure most of the time they do not refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
tanmaykp
from Delhi, Delhi
Report
Copy

Connectivity & speed

Address:Gurgaon, Haryana

I am getting problem in connectivity of my photon Wifi duos no [protected]. Complained at customer care twice over phone one week back. Visited nearest Tata Indicom Store at Shahara Mall Gurgaon Branch. they have forwarded the complain to again customer care. Complain No.[protected]. Yesterday i have received a call from photon [protected]. the same proble i explain over phone. they confrim within 24 hrs the issue will be resolved. On 23rd March...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
manjunatha rajendra
from Delhi, Delhi
Report
Copy

Ntework browsing issue

Address:Bangalore, Karnataka

From Last one month I can not browse or use Internet facility in my home area. No signal for internet in Tata Docomo network. Many times I gave complaint Customer executives always telling and suggesting me to switch of[censored]r mobile, Clear the cokkies like. But issue never resolved. Finaly I gave compaint but still issue was not resolved. In my home area I do not communicate by Watt's up, Mail's, Any social networks etc. I have raised request...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
surbardia
from Delhi, Delhi
Report
Copy

ACTIVATION OF UNWANTED TARIFF PLAN

Address:Ambala, Haryana

Dear Sir I Dr.Suresh Jain, got one message on my cellphone through Tata Docomo on March 19, 2015 that on recharge of 199 i will get std and local free seconds and upon recharging with 196, i will get local seconds free.One recharging no was given for both of above plan as *141*1097.On dialing this the local plan get activated without asking any option.As i was interested for std plan so my deducted account balance was totally in loss.I immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vns
from Hyderabad, Telangana
Report
Copy

Sudden balance deduction

Mob no : [protected] . As per Rs55 double talk time offer, first I enquired the customer care n then I recharged for rs55 . then I found a sudden deduction of Rs30 within 15 min of the recharge ... when i enquired the customer care about other activated services n they replied negative and so i proceed for recharge ... so kindly refund my money back without fail ....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Maulikvprajapati
from Mumbai, Maharashtra
Report
Copy

About recharge

I have called account info 21-3. -2015 balance was 28 Ruppes.then i dialed dive in voice.i talked about 1minit 30 seconds Then i dialed account info again balace was at 16 ruppes what was that pls solve it plsssssssssssss I m very angry about this My mobile number is-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy