Tata DoCoMo Complaints & Reviews

Why is the reason user can't avail conference call facility in Unlimited Call Plan of TATA DOCOMO. I am using a 1299 rental plan, which is the highest rental plan in TATA DOCOMO, but still I can't avail conference call facility. Where as lower rental plan can avail that. Why this discrepancy? I am paying for better service but I am not receiving it.

Dear, Name: Karthik Prakash Mobile No: [protected] Address: 174 Rangaswamy Temple Street Balepet Cross Bangalore - 560053 I was customer for Vodafone since 2006, since I was in Vodafone I wasn't facing network issue but now after Tata Docomo Card activated I not able to call nor not able to use data connection, tried to raise grievances in majestic Tata Docomo outlet but they are least bother to check behalf of my compliant, if this the case I would switch back to Vodafone, I want your team to work on network enhance for better service, hope full expecting positive result. Contact Time: Monday to Friday: 9:30 to 6:00 on same mail id After 6PM plz call me on my mobile numbers. Week end on contact numbers any time. Regards, Karthik Prakash [protected] [protected]

Dear sir Tata executives behaviour is very rude. I called tata call center and executive not give proper Information and give me unwanted vas services. My calling number is [protected]. And the Mobile number which Balance was deducted is [protected]. I am very frustrated for unwanted value added services. Sir these guys start any services on my mobile and blamed on me. So i was so tired to call again and again to CCE. So plz do as possible. Thanks

Hi, I am getting calls from tata phtotn since 1 week to pay post paid bills as I converted my TATA Photon post paid to prepaid on 27th Aug, 2014 and after that recharged (prepaid) amount also. PFA for convertion details I think, its fake call[protected] . Please help on the same. TATA Photon Details: Srilakshmi tata photon number : [protected] of Account[protected] ph number:[protected]

Hai Sir Today I got message from tatadocomo service to this number [protected] that 75 rupees deducted from your balance for Huwwap on 26 March 2015 at 4.06pm.without my permisson Since this is second time happening to me .decided to complaint please check and solve my problem.

Hello SIr, I have send around 60-70 SMS maximum on this gudi padwa to promote my business, and for that you have suspended my outgoing service? The msges were sent to my client contacts only and not random. Still if it were against your policy you should have warned first. I don't want to change my no. so please tell me what should I do to lift the suspension on my number. Thanking you. My Contact No - [protected]

Good day, Please be informed that undersigned had a post paid connection from your good company and the Mobile number is : [protected]. Since 18th November 2014 onward this number was not used for making any calls/not used for SMS or did not avail any other service. Also on 20th January 2015, One of your agent (PK Associates, Coimbatore) collected the outstanding amountof Rs.460/- for the said Mobile connection and issued a receipt for the same.During the payment made we informed the agents to disconnect the Post paid connection and they agreed to disconnect the connection and also clearly mentioned on the receipt that the payment made was full and final settlement and the connection is closed. We were under the impression that the connection is disconnected and we wont be receiving any notice about any payments. But contrary to our belief, We received a notice on 10th march from your office with a subject of " Demand notice for recovery of outstanding dues". As per our records, We closed the Post paid connection on 20th Jan 2015 with all outstanding dues closed and we have a valid receipt for the same. The said notice which was sent on 10th March 2015 has put me under tremendous pressure which is unnecessary and not of my fault. Kindly look in this matter and advice. Also as per the Policy of TATA DOCOMO, Your service is subject to getting disconnected in case of non usage for 90 Days. Since 18th Of November the said Mobile is not used and trust till today it is more than 90 Days. kindly clarify. Thanks & Brgds S.Mahesh Kumar

Res Sir, I am costumer of tata docome in my mobile no-[protected] on dted. 17 mar 2015 at time 06:21 am, My Main balance to cut down in Rs 45/- . So i calling in your costumer care Number 198 . the costumer told you activated in one sms pack i told can't activated any sms pack then costmer told i cant refond in your balance. So I Request Refond my Cut of Rupees.

I purchased tata docomo wifi max at Bolangir, Odisha and from the day I purchased it I am getting very low speeds. The maximum speed I have seen is 0.075MBps. I called the customer care but instead of resolving the issue the executive started arguing that .075 MBps is equal to 759 KBps. I am really very disappointed with the service and feeling like I have been cheated by tata docomo.My Tata Photon number is [protected].

Hi Sir, I am Rajesh N, and customer from Tata photon plus (TATA DOCOMO No – [protected] and Account Number –[protected] for year 2013 and requested to disconnect the plan due to the bad service and connectivity by going to Bangalore main office (travelled nearly 10 kms), by not doing the same they sent us to pay monthly bill till Mar 14, so we requested them to block the number and sent an email (through corporate email id) by asking details what’s the reason on sending bills? After that I didn’t get any response from them or even no bills but now nearly after one year sent an legal notice through email stating will take legal action if not able to pay with in 5 days. Can somebody please suggest what needs to be done next to close this matter once for all, else I’m thinking of moving to consumer court for this legal notice and also requesting my company not entertain Tata docomo or its different services from all our Indian offices. Thanks in advance, Regards, Rajesh

Hello, My number is [protected]. An amount of Rs.99 has been deducted from my account. I complained to CCE and he transferred the call to the supervisor. He credited only Rs.30 and said remaining amount will be credited within 24 hours. But I did not get my money. Now tata docomo people are dropping my call after stealing my money. Help me to get my amount.

my docomo number is[protected]. whenever i tried to talk customer care call used to disconnect. And i am not able to make call again, call after sometime, and not connecting to customer care. Very bad service. Not able to make std landline outgoing, they are not providing solution. help me please

Dear I am old user tatadocomo my tel no [protected] we like tata doco mo but we all tatadocomo user are facing lot of networking problem we are not complete call in this Aria here are very big population in this aria lot of student and boys hostel and also polytechnic Collage, Pls Arrange A tower in this aria for better mobile canactivity networking

Hi, Tata tele services have sent us a notice regarding the net balance. But when i saw the notice i was shocked that the photon number did not belong to us .So i went to head office and saw all documents and the shocking things were. 1)THE PHOTO THEY REGISTERED WAS NOT MINE. 2)THE ADDRESS PROFF (ELECTION CARD)WAS DIFFERENT FROM BILLING ADDRESS . THE ADDRESS PROFF HAD DIFFERENT NAME AND THE PHOTON NUMBER WAS REGISTERED IN DIFFERENT NAME EVEN PHOTO IN IT. 3)HOME VERIFICATION WAS NOT DONE. But the person using this number in our name . So I request to take serious action against them. Thank you,

Even after cancellation of the connection on October, 14. They called me after 3 months that i have not paid 1000+ amount of bill and my connection is not terminated either. I refused to pay the bill. The amount to be paid was around 620 and i had paid 500. I even said that I am ready to pay 200Rs but they said that i have to pay the complete amount. this photon+ connection was my 4 or 5th and all the previous time i have paid the exact amount and the exact bill in due time and when I have no money I always disconnect the connections that is why i had 4 connections. Now they have filled a notice against me. I even have a message from October saying that my request was accepted and the connection was terminated.

I've done rate cutter recharge of 18 Rs. After that my calling rate must be 25 paise per minute. After recharge I didn't get any message from company. And money was deducted from my balance. I called my friend. And after that the plan was activated 25 paisa per minute. But after that call company is charging me regular call charges

We had a phone connection with Tata docomo, which we have cancelled more than 6 months ago. They were suppose to refund our initial deposit and any extra money we have paid them through bills. They had to pay us within 60 days of cancellation. However there was no word from them. Since January 2015 I have been in constant correspondence with them to refund our money, but they keep delaying it. I am sure most of the time they do not refund the clients money. It might be a small amount, but collectively they are looting people. Our Tata no was :[protected] and the customer ID was:[protected] We would kindly appreciate it if you would look into this matter. If you need any additional information, Please do not hesitate to contact me at ([protected]) Thank you, Ann Menezes

I am getting problem in connectivity of my photon Wifi duos no [protected]. Complained at customer care twice over phone one week back. Visited nearest Tata Indicom Store at Shahara Mall Gurgaon Branch. they have forwarded the complain to again customer care. Complain No.[protected]. Yesterday i have received a call from photon [protected]. the same proble i explain over phone. they confrim within 24 hrs the issue will be resolved. On 23rd March morning i received a msg that the complain has been closed and the same connectivity problem i am facing. Again i called tata Indicom gurgoan shahara mall branch. they have again registered a compain bearing No.[protected]. please resolve the issue at the earliest else i will handover the device at Gurgaon Shahara mall branch and take the money back. Regards, Tanmay

From Last one month I can not browse or use Internet facility in my home area. No signal for internet in Tata Docomo network. Many times I gave complaint Customer executives always telling and suggesting me to switch of[censored]r mobile, Clear the cokkies like. But issue never resolved. Finaly I gave compaint but still issue was not resolved. In my home area I do not communicate by Watt's up, Mail's, Any social networks etc. I have raised request that I am not going to pay the Bill untill complaint get resolved. People r told me it will resolve today evening, tomorrow morning finally they are told me that 23rd of March it will resolve. But still no responsible person had never called me from network dept. I need compansation for this inconvinience by TATA DOCOMO Network. People are spoiling the name of Very Big Indian network. I was paid all my Bills within due date. But I am not Getting good srvices from Docomo Network. Kindly advise I need to put Consumer complaint on this issue to Honourable court.

Dear Sir I Dr.Suresh Jain, got one message on my cellphone through Tata Docomo on March 19, 2015 that on recharge of 199 i will get std and local free seconds and upon recharging with 196, i will get local seconds free.One recharging no was given for both of above plan as *141*1097.On dialing this the local plan get activated without asking any option.As i was interested for std plan so my deducted account balance was totally in loss.I immediately requested customer care to convert this plan but they refuge to do this giving me illogical statements. I did not get any satisfaction by Tata Docomo customer care. I think many of such customer will be looted by tata docomo so kindly take necessary action for the same.