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Updated: Aug 21, 2025
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Tata DoCoMo reviews & complaints page 189

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A
arixion
from Kolkata, West Bengal
Apr 29, 2015
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Address: Kolkata, West Bengal

I have been a photon wifi max user for a long time. Here is my photon details - Tata Docomo number - [protected] A/C number[protected] I am having horrific slow speed at all the time in my photon wifi max with the 40 GB Postpaid plan. Earlier the download speed was about 450-510 kB/sec and now it has been reduced to below 100kB/sec and sometime it is below 20kB/sec. One of my friend near me is using the same plan and having a great speed about 500kB/sec almost all the time of the day. Below is my address Amrakunja Housing Complex Block - Sinduri, Flat No - 3/2, 51, Sarat Chandra Bose Road, Kolkata 700146 I earlier lodged a complain and somebody came from their support team and configured the dongle. Few days it was fine and then again it started degrading. The guy from the support told it is because of the distance the speed is so low. Then my question is how it was good earlier ? And how my friend is still getting the good speed ? I perhaps could have lodged another complain in their portal, but I don't want to go through the same process where again this problem will arise. So when can I expect this problem to be resolved ?
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    P
    Pronab Karmakar
    Apr 29, 2015
    Resolved
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    Address: Bangalore, Karnataka

    hi my mobile no [protected], for last a month i ve been raising complain regarding calling issue. every time i calls my mom it says its an incorrect no. raised couple of complains no results. today i recharged for the tata to tata local pack but i am charged wrongly when i demanded for the refund supervisor says he dont ve option as complain has been taken.
    +2 photos
    Aug 8, 2021
    Complaint marked as Resolved 
    Tata DoCoMo customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.
    Reply
    Dear Customer,

    We have received your concern over Recharge related for your Tata Docomo number .

    We regret the inconvenience caused to you.

    As per our discussion, we would like to inform you that you can activate only one rate cutter pack at a time and wait for the validity to complete and then activate another pack. As per our records we found that you have activated two rate cutter packs for which you dint get the benefits of one. Kindly request you to not to do multiple rate cutter recharges to avoid this dispute in future.

    However, for one time good will gesture we have processed with Rs 100/- which will been credited to your account within 48 hours.

    As a service provider, we firmly believe that the key to customer satisfaction is adding value to a relationship that is continual and long-lasting.

    For any assistance mail us at [protected]@tatadocomo.com.

    Thanks and Regards,
    Customer Care
    Tata Docomo.
    Reply
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      K
      kammyab
      from Veraval, Gujarat
      Apr 28, 2015
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      Address: Rajkot, Gujarat

      I had submitted the documents - my id proof, my address proof, my acknowledgement certificate from company and my 2 photographs to convert my Connection of CDMA to GSM and from Postpaid to Prepaid. Today they are saying that the documents are not there and you need to re-submit it This information of not having the documents and re-submitting the documents was shared today after almost 40-45 days of my request.
      Tata DoCoMo customer support has been notified about the posted complaint.
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      My worries is to do with my documents and photographs. Hope they are not using for any illegal or anti social uses. As a citizen of India, I have all the right to check about what is the status of documents which I submit to the authorities.
      Reply
      Dear Customer,

      Kindly provide us your contact number and email ID so that we can get in touch with you and assist you better.

      Thanks and Regards
      Customer Care
      Tata DOCOMO.
      Reply
      Dear customer,

      As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

      Thanks and regards,
      Tata Docomo,
      Customer care.
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        P
        prakashbhandari
        from Kolkata, West Bengal
        Apr 28, 2015
        Resolved
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        Resolved

        Address: Dehradun, Uttarakhand

        This is to inform you that I am facing too many problems these days with my Photon Max. Slow speed, too many auto disconnection. This is happening to me in regular intervals since I have this connection. Again I speak to one of your customer executive regarding my problem. He simply said we are sorry about this problem but it is happening because of heavy users in my area. I have informed him that my current location is comes in the little rural area where number o[censored]sers are few or very very less. But the executive and manager have no solution for this. I have asked them to at least register my complain and forward to technical team but they are not willing to that. They only have big sorry for me. As per them this problem cannot be solve. in their words Some days it will be good some days it will be bad like this only. Am I using a testing device??? Or I have to wait for those good days to do any work. Really very disappointed with the service. and response today. Last week I was thinking to upgrade it to Max Wi-Fi. Yes I have made a wrong decision to use and continue this photon max dongle after so many ups and down. I should go for other options and I will in next couple of days. Thank you for your wonderful & pathetic CC service.
        Aug 8, 2021
        Complaint marked as Resolved 
        Tata DoCoMo customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

        Thanks and Regards
        Customer Care
        Tata DOCOMO.
        Reply
        Dear customer,

        As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

        Thanks and regards,
        Tata Docomo,
        Customer care.
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          A
          AnupPatnaik
          from Bengaluru, Karnataka
          Apr 28, 2015
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          Address: Bangalore, Karnataka

          My number is [protected], I am from Bangalore and on 25 April I had recharged my number with a rate cutter which was Rs 66 "All Local and STD calls @ 30 paise for 3 months" as soon as I recharged my number I got a successful message that recharge is successful. But the plan was not activated at that time. As I had recharged my number with Rs 41 which was "30 paise for std calls for 30 days" in the previous month which was going to expire soon and also I was getting the message as your plan is going to expire, recharge it soon. So I waited for 3 days and my original rate cutter RC 41 got over but the 66 plan is not yet activated. And I had to recharge again with the rate cutter RC 41.
          Tata DoCoMo customer support has been notified about the posted complaint.
          Apr 28, 2015
          Updated by AnupPatnaik           My number is [protected], I am from Bangalore and on 25 April I had recharged my number with a rate cutter which was Rs 66 "All Local and STD calls @ 30 paise for 3 months" as soon as I recharged my number I got a successful message that recharge is successful. But the plan was not activated at that time. As I had recharged my number with Rs 41 which was "30 paise for std calls for 30 days" in the previous month which was going to expire soon and also I was getting the message as your plan is going to expire, recharge it soon. So I waited for 3 days and my original rate cutter RC 41 got over but the 66 plan is not yet activated. And I had to recharge again with the rate cutter RC 41. What should I do?
          View replies
          Just now some one called me saying that he is from Docomo the number is "[protected]". He asked some questions I replied it directly then he told he will be debiting my account with Rs 66 which the amount i had recharged. Then he started asking me the card details I gave him the card number and also the expiry date and the next question was he asked me for the cvv code which I think should not be asked if you are debiting money to an account. So I just told him to to drop a mail so that I can trust you and can give you the code. And with out listening to any thing he just kept the phone. What a strange thing.
          Reply
          Dear Customer,

          We have received your complaint and we will ensure it is resolved soon.

          Thanks and Regards,
          Customer Care
          Tata DOCOMO.
          Reply
          Dear Customer,

          We tried to speak to you personally on your number to understand your concern regarding call tariff of your Tata Docomo number. However, we are unable to contact you, since your call was not responded.

          In this regards, we would like to inform you that we have verified our records and found that currently there are two voice pack active in your number and you have been charged as per the priority of packs.

          For any assistance mail us at [protected]@tatadocomo.com.

          Thanks and Regards,
          Customer Care
          Tata Docomo.
          Reply
          Ok but if 2 voice packs are available in my number then why the first rate cutter was not activated at the very first time. And after recharging 66RC, why I was getting a message saying that my 38 RC is expired. And also the rate per charge was more as there was no rate cutter. As I have recharged Rs 66 earlier the offer is first 2 mins it will charge me daily of 1.2p/2 sec, but after 2 minutes also I was charged more. Why?? And another thing if any thing is expired its ok to give the message that it is going to expire but it should be till the user is not recharging back and it should not be sent repeatedly that it is going to expire. How would I know that it has been activated because after I recharged, again I was getting that expired message it should not be..right? If possible can you cancel my 66RC.
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            A
            akumar07
            from Noida, Uttar Pradesh
            Apr 28, 2015
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            Address: Gurgaon, Haryana

            Tata photon has extremely poor service and network is so slow. No action by the customer care team and they just say that the system is upgrading in your area ( Gurgaon Sector 4). The same reply i have been hearing for last 1 year. I am pretty sure that nothing is happening and they are telling a lie. Even Tata Photon website the complaint cannot be registered. Never expected such a poor service from Tata Group company making there customers helpless. Tata Photon Number [protected]
            Tata DoCoMo customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We have received your complaint and we will ensure it is resolved soon.

            Thanks and Regards,
            Customer Care
            Tata DOCOMO.
            Reply
            Dear Customer,

            This is with reference to your concern regarding slow speed of your TATA Photon connection number . At the outset we sincerely apologize for the inconvenience caused to you.

            As per the discussion on your number we would like to inform you that the complaint docket number[protected] has been registered and you shall receive call shortly.

            For any assistance mail us at [protected]@tatadocomo.com.

            Thanks and Regards,
            Customer Care
            Tata Docomo.
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              J
              Jaganathank
              from Delhi, Delhi
              Apr 28, 2015
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              My number is [protected]. I got a message from your network was for download MY TATA DOCOMO ( http://goo.gl./wtU8Ta on 23rd April 2015 at 3.02PM)application for android mobile. I registered my number and checked the offers via your application. it showed full talk time for 100 rupees. After i recharged that amount and i got only 86 rupees talk time. I complained to your customer care (198) on 28th April 5.12PM " the person who got my call telling that the network didnot sent the message and the network don't have such an application. After i told him wait for a while I will read your message. He replied waiting. But while i reading the message you sent he did cut the call without any response. My questions are Is this response given by your network? Why you mentioned 100 rupees have full talk time? Even the person dont know about the application and dont know to respond the customers why should you keep him in job? I need my remaining balance on 100 rupees recharge that i done. Thank you.
              Tata DoCoMo customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We have received your complaint and we will ensure it is resolved soon.

              Thanks and Regards,
              Customer Care
              Tata DOCOMO.
              Reply
              Dear Customer,

              This is with reference to your concern regarding recharge benefits for your TATA Docomo number . At the outset we sincerely apologize for the inconvenience caused to you.

              As per the discussion on your number we would like to inform you that the amount of Rs. 14/- has been adjusted towards your account as a goodwill.

              For any assistance mail us at [protected]@tatadocomo.com.

              Thanks and Regards,
              Customer Care
              Tata Docomo.
              Reply
              my no [protected] i also faced same issue.i have the sms iits came from tata docomo
              Reply
              App download
              Reply
              top up recharge on 02.07.2015 at 6.43 PM.
              MRP
              Rs.90/-and TT. Rs.85/- Trans ID: [protected].
              In the morn
              ing my balance shows some around 30rupees balance
              In
              that night how the balance reduced without using the phone how
              my
              phone number is [protected].
              Reply
              I have a query relating to network, can't access to my network place, I hardly request to make possible&resolved soon

              my cell number is [protected]


              free feel to contact me for any further assistance

              thanks

              uttam

              USER
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                M
                milan19
                from Mumbai, Maharashtra
                Apr 28, 2015
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                Address: Ahmedabad, Gujarat

                Dear Concern, I Milan Solanki, Paid TATA Docomo bill of INR 320 at the DOCOMO Store Near Vijay Cross Road Ahmedabad on 22nd April, After 2 day i received a call asking for pending payment, I asked if the payment isnt reflecting in your system i got the answer NO, after 1 day My outgoing call barred despite of Payment. Please find the enclosed fpayment receipt for ready refrence. Kindly resolve the issue. Regards, Milan Solanki [protected]
                +1 photos
                Tata DoCoMo customer support has been notified about the posted complaint.
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                Dear Customer,

                We have received your complaint and we will ensure it is resolved soon.

                Thanks and Regards,
                Customer Care
                Tata DOCOMO.
                Reply
                Dear Customer,

                This is with reference to your complaint regarding the payment posting . At the outset, we sincerely regret the inconvenience caused to you.
                We tried to speak to you personally on your numbers to understand your concern regarding billing for your Tata docomo account number . However, we are unable to contact you, since your call was not answered.
                We would like to inform you that the bill payment of 320/- was been updated on your number on 28-APR-2015 through the Pre-Payment Cash and again you have paid the bill payment of 320/- on 28-APR-2015,

                Hence, there is a extra bill payment of 320/- which will be adjusted in next month Outstanding bill amount


                For any assistance mail us at [protected]@tatadocomo.com.

                Thanks and Regards,
                Customer Care
                Tata Docomo
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                  R
                  Racchu
                  from Bangalore, Karnataka
                  Apr 28, 2015
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                  Address: Bangalore, Karnataka

                  Hi, I am very much disappointed with TATA Docomo service. My contact number is [protected] form 30 days back i have been ported to docomo form idea. Suddenly they have barred the out going call wean i called to call center they telled your address has not been verified then that verifying gay has come & done with the verified processing boy then that person went their and give nagitive status about my address I went to retailer shop But they have not responded, But still i am facing problem. Now incoming & outgoing call facility are barred I want a permanent solution for this this stupid action form tata docomo. Please help me and fix my problem as soon as possible. By Rajeev.S
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                    A
                    aswinrraveendran
                    from Coimbatore, Tamil Nadu
                    Apr 27, 2015
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                    Address: Coimbatore, Tamil Nadu

                    I used 2 TATA DOCOMO Sim cards in a CUG plan for three months. After 3 months I send a request for MNP to TATA DOCOMO, Because the signal strength was very poor in major cities also, And very bad customer service too. That time I went to nearest TATA DOCOMO showroom to pay my last month bill, they told me to that you have to pay extra 7 days usage charges for advance payment mode. I just agree with that deal. After 7 days The MNP Process was done. My new service was opened in VODAFONE NETWORK. After some days I received A call from TATA DOCOMO CUSTOMER CARE EXECUTIVES. They told me to that you not paid Our extra charges. Really I was shocked, just I told to executives I was clear my all bills and accounts. Then the officers asked sorry for disturbing me. 2 Days later they repeated the calling process to my number That numbers [protected] and [protected]. After 1 day the connections are disconnected.. Really TATA DOCOMO IS A VERY BAD NETWORK. And showroom staffs are Misbehaving with customers. I need my Sim cards with proper connection. Aswin.R.Raveendran [protected]
                    Tata DoCoMo customer support has been notified about the posted complaint.
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                    Dear Customer,

                    We have received your complaint and we will ensure it is resolved soon.

                    Thanks and Regards,
                    Customer Care
                    Tata DOCOMO.
                    Reply
                    Dear Customer,

                    We tried to speak to you personally on your numbers to understand your concern regarding billing for your Tata docomo account number . However, we are unable to contact you, since your mobile was switched-off and service was barred on another number.

                    In this regards, we would like to inform you that your bill has been generated in prorate based from 15/02/15 to 09-MAR-2015, Hence Your billing cycle is 25th of every month,
                    Hence, you received your final bill on prorate basis post disconnection. We are unable to provide adjustment for the data charges found that the bill has been levied correctly as per your data usage and there is no discrepancy in the bill.

                    For any assistance mail us at [protected]@tatadocomo.com.

                    Thanks and Regards,
                    Customer Care
                    Tata Docomo
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                      A
                      AnandTandon
                      from Pune, Maharashtra
                      Apr 27, 2015
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                      Address: New Delhi, Delhi

                      I, Anand Tandon, am Tata Photon user in New Delhi region. My Tata Photon number: [protected]. My registered plan: 20GB @ 1000/- Last week, I received an SMS that my plan is changed to 7GB Day + 7GB Night @ 1000/-. The change is made "on my request no.[protected]". I never made any such request. I was very much satisfied with my earlier plan. I bought Tata Photon Max Wifi device + plan, just few months back. I am still receiving the refund of around 150/- per month, on my bill. I wasn't consulted before plan change. I've twice talked to customer care but they mentioned that company has new plans so, my plan is automatically changed. I am Tata Photon user for more than 2-3 years. So many plans came & went but my plan was never changed. What happened now? I am extremely dissatisfied with the new plan. The night time 7 GB is ONLY from midnight to 7AM. This is almost waste because I don't use Internet much in this period. Effectively, it's 7GB Day @ 1000. My plan is reduced from 20 GB to directly 7 GB, w/o any approval. Lastly, I see Tata Photon is offering more cash-back discounts for new customers. But, there is no comfort for old Photon subscribers... neither in data plan & nor in price. Please look into this matter.
                      +1 photos
                      Tata DoCoMo customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We have received your complaint and we will ensure it is resolved soon.

                      Thanks and Regards,
                      Customer Care
                      Tata DOCOMO.
                      Reply
                      Dear Customer,

                      We acknowledge the receipt of your mail dated April 28, 2015 regarding Tata Photon number .

                      With reference to your appended mail and in continuation to our telephonic conversation on your alternate number dated April 28, 2015. We understand and wish to inform you that the current bill plan of [protected]@Rs.1000 unlimited would be completely deleted from the system with effect from April 01, 2015. This is going to be applicable for all the new and existing connections.

                      We would like to inform you that as per as per the Terms and Condition on TEF (Tariff Enrollment Form), tariffs and schemes are subject to change. The tariffs are revised from time to time and duly communicated to customers also. This is also in line with the guidelines set by TRAI.

                      Further such changes has been implemented are as per the periodical revisions and has been carried out by other service providers also. TATA Indicom has refrained from these changes for some time as compared to other service providers. In the changing telecom scenario and increase in Input Costs we are bringing about these changes.

                      We value your relationship with us. Thanks for your patience.

                      For any assistance mail us at [protected]@tatadocomo.com.

                      Thanks and Regards,
                      Customer Care
                      Tata Docomo.
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                        R
                        rashmi13
                        from Pune, Maharashtra
                        Apr 27, 2015
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                        Address: Agra, Uttar Pradesh

                        I have done a special recharge of RS298 through paytm on my no [protected] in which i received net balance of 1GBand TT of 200.on next day the whole was deducted unnecessarily and now my special balance is showing 0.I want to know that where the whole amount was debited .i want a refund of whole amount as soon as possible .kindly look into the matter and do the needful.
                        Tata DoCoMo customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We have received your complaint and we will ensure it is resolved soon.

                        Thanks and Regards,
                        Customer Care
                        Tata DOCOMO.
                        Reply
                        Dear Customer,

                        We tried to speak to you personally on your number to understand your concern regarding balance deduction of your Tata Docomo number . However, we are unable to contact you, since your call was not responded.

                        In this regards, we would like to inform you that we have verified our records and found that there is no balance deductions found and you have been charged correctly as per your calls and data usages.

                        For any assistance mail us at [protected]@tatadocomo.com.

                        Thanks and Regards,
                        Customer Care
                        Tata Docomo.
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                          nirala99
                          from Pune Metropolitan Area, Maharashtra
                          Apr 27, 2015
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                          Address: Pune, Maharashtra

                          I have TATA DOCOMO Post paid mobile no: [protected] and Account No:[protected] I have 299 plan and 1.5 GB 3G free on that plan. On previous TATA DOCOMO charged for Data usage and given Discount on Data usages are given below:- In Month Dec 2014:- Total Amount of Data Usages: 1, 563.91 and Discount given: 1, 563.91 In Month Jan 2015:- Total Amount of Data Usages: 1, 566.48 and Discount given: 1, 566.48 In Month Feb 2015:- Total Amount of Data Usages: 1, 597.72 and Discount given: 1, 573.11 In Month Apr 2015:- Total Amount of Data Usages: 1, 673.78 and Discount given: 1, 222.88 In month April only given discount is: 1, 222.88 but it should be 1, 573.11. Because in month of Feb 2015 it was given discount: 1, 573.11 I converted Post paid to Prepaid on 11-April-2015 and bill cycle is 23 day to 22 day of every month. Please give me rupees 1, 573.11 discount on my Data usage of month April.
                          Tata DoCoMo customer support has been notified about the posted complaint.
                          Apr 27, 2015
                          Updated by nirala99                           TATA DOCOMO monthly bill (rupees)as give:
                          July 275
                          Aug 327
                          Sep 424
                          Oct 392
                          Nov 393
                          Dec 405
                          Jan 333
                          Feb 439
                          Mar 336
                          Apr 737
                          April month bill was wronglly charged.
                          May 01, 2015
                          Updated by nirala99                           My contact no [protected] and [protected]. Email id [protected]@yahoo.com
                          View replies
                          Dear Customer,

                          We have received your complaint and we will ensure it is resolved soon.

                          Thanks and Regards,
                          Customer Care
                          Tata DOCOMO.
                          Reply
                          Dear Customer,

                          We tried to speak to you personally on your number to understand your concern regarding billing for your Tata docomo account number . However, we are unable to contact you, since your call was not responded.

                          In this regards, we would like to inform you that your bill has been generated in prorate based from 23/03/15 to 12/04/15, Hence Your billing cycle is 25th of every month, hence, you received your final bill on prorate basis post disconnection. We are unable to provide adjustment for the data charges.

                          For any assistance mail us at [protected]@tatadocomo.com.

                          Thanks and Regards,
                          Customer Care
                          Tata Docomo
                          Reply
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                            M
                            manoj som
                            Apr 27, 2015
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                            Address: Ghaziabad, Uttar Pradesh

                            dear sir i am using a tata docomo modem and i purchse this from rs 1100 and i have pay my all the bill on time but after some time they offer me wifi modem i accepted the same, and given a cheque of rs 2000 but after use this modem they provide me tata whize network, after many time call, to c care i stop the payment of this modem, and request to cancel the tata wifi, but they offer me you can use without bill for three month, if you face problem .then we cancel your request but after next month they given me bill of 826, and next month again rs 750, after many call to c care they deduct, only rs 500 and, not deduct my securtis amont from my bill and reguler call me and preesure me, then i have purchesed a walky of tata but after three days they close the no -i will try many call to tem but they did not given me any responce my all detail given belowe my tata modem no-[protected] they take all the modem fro me and my deatil is -manoj kumar plot no-20 mariam nagar, nandgram road ghaziabad my ph no-is-[protected]
                            +1 photos
                            Tata DoCoMo customer support has been notified about the posted complaint.
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                            Dear Customer,

                            We have received your complaint and we will ensure it is resolved soon.

                            Thanks and Regards,
                            Customer Care
                            Tata DOCOMO.
                            Reply
                            Dear Customer,

                            This is with reference to your concern regarding billing of your TATA Photon number . At the outset we sincerely apologize for the inconvenience caused to you.

                            As per the discussion on your number we would like to inform you that we have verified our records and found that your Tata Photon connection has been disconnected permanently on 15-FEB-15 and the amount of Rs. 1427.55/- has been already adjusted towards your account on 28-APR-15 and currently there is no outstanding amount in your account.

                            For any assistance mail us at [protected]@tatadocomo.com.

                            Thanks and Regards,
                            Customer Care
                            Tata Docomo.
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                              kapil1512
                              from Mumbai, Maharashtra
                              Apr 26, 2015
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                              Address: New Delhi, Delhi

                              i recently bought tata photon max wifi duo, only three days ago. their customer executive told me for minimum downloading speed of 1.5-2/mbps but the download speed and browsing speed is very slow. the downloading speed is about 30kb/sec. photon no.-[protected] please take some important action against the speed problem immediately.
                              Tata DoCoMo customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We have received your complaint and we will ensure it is resolved soon.

                              Thanks and Regards,
                              Customer Care
                              Tata DOCOMO.
                              Reply
                              Dear Customer,

                              This is with reference to your complaint regarding slow speed for your Tata Photon number . At the outset, we sincerely regret the inconvenience caused to you.

                              We tried to reach you on your number in order to understand your concern. However, the same was not answered, we would like to inform you that as per the technical complaint with reference number[protected] stating that the location where you are using we have poor coverage area.


                              For Further assistance, mail us at [protected]@tatadocomo.com

                              Thanks and Regards,
                              Customer Care
                              Tata Docomo.
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                                deepakarorakkp
                                from Patiala, Punjab
                                Apr 26, 2015
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                                Address: Faridkot, Punjab

                                dear sir i recharged with 248 rupee from my phone ([protected]) but my service tata to tata free not start .i recharged on 25 april and lot of time i concern with customer care buy they dont give me afavourable response, i submit my complaint also on 198 to senior officer but till this time .my balance deduct from my account 10 paise per minute..please refund my money
                                Tata DoCoMo customer support has been notified about the posted complaint.
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                                Dear Customer,

                                We have received your complaint and we will ensure it is resolved soon.

                                Thanks and Regards,
                                Customer Care
                                Tata DOCOMO.
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                                  niyant parikh
                                  from Mumbai, Maharashtra
                                  Apr 26, 2015
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                                  Address: Ahmedabad, Gujarat

                                  I have given request to transfer Internet from one room to another room I have mail in 16 the April 2015 the says that it will solved in next 72 hrs in mail. When I call customer care they says that it will be transfer any time we not given proper time. I say why in mail you say 72 hrs. They take full payment advance. Account no[protected]
                                  Tata DoCoMo customer support has been notified about the posted complaint.
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                                  Dear Customer,

                                  Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

                                  Thanks and Regards
                                  Customer Care
                                  Tata DOCOMO.
                                  Reply
                                  Dear customer,

                                  As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

                                  Thanks and regards,
                                  Tata Docomo,
                                  Customer care.
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                                    M
                                    Mehraj Patel
                                    Apr 25, 2015
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                                    Address: Hyderabad, Andhra Pradesh

                                    hi. i had lost my mobile and i would like to block my tata docomo sim card. but i could not get through the customer care. can u please provide the information about it. my mobile no. is [protected] it's on my mothers id and my uncle has taken the sim without knowing us so today I got to know that he is using it from last 2 years so please block this sim. contact me on [protected] I'll give further information about my ids please block it my requesting you please
                                    Tata DoCoMo customer support has been notified about the posted complaint.
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                                    Dear customer,

                                    Please call[protected] from another number (chargeable) and report the loss of phone and get the outgoing services blocked to avoid misuse of the phone.

                                    Thanks and regards,
                                    Tata Docomo,
                                    Customer care.
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                                      koshti
                                      from Mumbai, Maharashtra
                                      Apr 23, 2015
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                                      Address: Bangalore, Karnataka

                                      Respected sir, I am rakesh mob no [protected]. I have balance of Rs 300/- on 22/04/2015 but on 23/04/2015 it has reduced to 200.50/- without any reason without sending any sms for value added services.Tata docomo always looting costumer in the same Way even though with costumer care my balance not refunded please look Into matter and do need full.
                                      Tata DoCoMo customer support has been notified about the posted complaint.
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                                      Dear Customer,

                                      We have received your complaint and we will ensure it is resolved soon.

                                      Thanks and Regards,
                                      Customer Care
                                      Tata DOCOMO.
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                                        Nitin Nambiar
                                        from Delhi, Delhi
                                        Apr 23, 2015
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                                        Address: Bangalore, Karnataka

                                        I have sent you my HDFC Bank Statement twice already to the DoCoMo Customer Care email-id & cc to my other email-id... ie. 22-Apr @ 7.30 & Today @ after 4 PM... but they are claiming they have not received it, where as in my other email id I have received Docomo people came to my residence before porting for address verification, then how come address has been wrongly entered. Request your help Thanks & regards, NITIN
                                        Tata DoCoMo customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

                                        Thanks and Regards
                                        Customer Care
                                        Tata DOCOMO.
                                        Reply
                                        Dear customer,

                                        As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

                                        Thanks and regards,
                                        Tata Docomo,
                                        Customer care.
                                        Reply
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