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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 189

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K
kammyab
from Veraval, Gujarat
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Documents lost by the company

Address:Rajkot, Gujarat

I had submitted the documents - my id proof, my address proof, my acknowledgement certificate from company and my 2 photographs to convert my Connection of CDMA to GSM and from Postpaid to Prepaid. Today they are saying that the documents are not there and you need to re-submit it This information of not having the documents and re-submitting the documents was shared today after almost 40-45 days of my request....
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prakashbhandari
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain: Changing and Running on Photon Whiz mode, Slow speed, Auto disconnection

Address:Dehradun, Uttarakhand

This is to inform you that I am facing too many problems these days with my Photon Max. Slow speed, too many auto disconnection. This is happening to me in regular intervals since I have this connection. Again I speak to one of your customer executive regarding my problem. He simply said we are sorry about this problem but it is happening because of heavy users in my area. I have informed him that my current location is comes in the little...
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AnupPatnaik
from Bengaluru, Karnataka
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Recharge Successful But the Plan Is Not Activated

Address:Bangalore, Karnataka

My number is [protected], I am from Bangalore and on 25 April I had recharged my number with a rate cutter which was Rs 66 "All Local and STD calls @ 30 paise for 3 months" as soon as I recharged my number I got a successful message that recharge is successful. But the plan was not activated at that time. As I had recharged my number with Rs 41 which was "30 paise for std calls for 30 days" in the previous month which was going to expire soon...
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A
akumar07
from Noida, Uttar Pradesh
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Pathetic & poor services of Tata Photon

Address:Gurgaon, Haryana

Tata photon has extremely poor service and network is so slow. No action by the customer care team and they just say that the system is upgrading in your area ( Gurgaon Sector 4). The same reply i have been hearing for last 1 year. I am pretty sure that nothing is happening and they are telling a lie. Even Tata Photon website the complaint cannot be registered. Never expected such a poor service from Tata Group company making there customers...
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My number is [protected]. I got a message from your network was for download MY TATA DOCOMO ( http://goo.gl./wtU8Ta on 23rd April 2015 at 3.02PM)application for android mobile. I registered my number and checked the offers via your application. it showed full talk time for 100 rupees. After i recharged that amount and i got only 86 rupees talk time. I complained to your customer care (198) on 28th April 5.12PM " the person who got my call...
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M
milan19
from Mumbai, Maharashtra
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NON UPDATION OF PAYMENT

Address:Ahmedabad, Gujarat

Dear Concern, I Milan Solanki, Paid TATA Docomo bill of INR 320 at the DOCOMO Store Near Vijay Cross Road Ahmedabad on 22nd April, After 2 day i received a call asking for pending payment, I asked if the payment isnt reflecting in your system i got the answer NO, after 1 day My outgoing call barred despite of Payment. Please find the enclosed fpayment receipt for ready refrence. Kindly resolve the issue. Regards, Milan Solanki [protected]...
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R
Racchu
from Bangalore, Karnataka
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Temporarily barred the calls for silly reason

Address:Bangalore, Karnataka

Hi, I am very much disappointed with TATA Docomo service. My contact number is [protected] form 30 days back i have been ported to docomo form idea. Suddenly they have barred the out going call wean i called to call center they telled your address has not been verified then that verifying gay has come & done with the verified processing boy then that person went their and give nagitive status about my address I went to retailer shop...
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A
aswinrraveendran
from Coimbatore, Tamil Nadu
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DOING FRAUD IN MNP AND BILLING

Address:Coimbatore, Tamil Nadu

I used 2 TATA DOCOMO Sim cards in a CUG plan for three months. After 3 months I send a request for MNP to TATA DOCOMO, Because the signal strength was very poor in major cities also, And very bad customer service too. That time I went to nearest TATA DOCOMO showroom to pay my last month bill, they told me to that you have to pay extra 7 days usage charges for advance payment mode. I just agree with that deal. After 7 days The MNP Process...
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AnandTandon
from Pune, Maharashtra
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Regarding unfair change in monthly plan

Address:New Delhi, Delhi

I, Anand Tandon, am Tata Photon user in New Delhi region. My Tata Photon number: [protected]. My registered plan: 20GB @ 1000/- Last week, I received an SMS that my plan is changed to 7GB Day + 7GB Night @ 1000/-. The change is made "on my request no.[protected]". I never made any such request. I was very much satisfied with my earlier plan. I bought Tata Photon Max Wifi device + plan, just few months back. I am still receiving the...
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R
rashmi13
from Pune, Maharashtra
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Whole talktime amount deducteed unnecessarilly

Address:Agra, Uttar Pradesh

I have done a special recharge of RS298 through paytm on my no [protected] in which i received net balance of 1GBand TT of 200.on next day the whole was deducted unnecessarily and now my special balance is showing 0.I want to know that where the whole amount was debited .i want a refund of whole amount as soon as possible .kindly look into the matter and do the needful....
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N
nirala99
from Pune Metropolitan Area, Maharashtra
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TATA DOCOMO wrong charges on postpaid mobile bill

Address:Pune, Maharashtra

I have TATA DOCOMO Post paid mobile no: [protected] and Account No:[protected] I have 299 plan and 1.5 GB 3G free on that plan. On previous TATA DOCOMO charged for Data usage and given Discount on Data usages are given below:- In Month Dec 2014:- Total Amount of Data Usages: 1, 563.91 and Discount given: 1, 563.91 In Month Jan 2015:- Total Amount of Data Usages: 1, 566.48 and Discount given: 1, 566.48 In Month Feb 2015:- Total...
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Address:Ghaziabad, Uttar Pradesh

dear sir i am using a tata docomo modem and i purchse this from rs 1100 and i have pay my all the bill on time but after some time they offer me wifi modem i accepted the same, and given a cheque of rs 2000 but after use this modem they provide me tata whize network, after many time call, to c care i stop the payment of this modem, and request to cancel the tata wifi, but they offer me you can use without bill for three month, if you face...
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K
kapil1512
from Mumbai, Maharashtra
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very slow speed

Address:New Delhi, Delhi

i recently bought tata photon max wifi duo, only three days ago. their customer executive told me for minimum downloading speed of 1.5-2/mbps but the download speed and browsing speed is very slow. the downloading speed is about 30kb/sec. photon no.-[protected] please take some important action against the speed problem immediately....
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D
deepakarorakkp
from Patiala, Punjab
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balance deduct 248 rupeee but not start my service tata docomo

Address:Faridkot, Punjab

dear sir i recharged with 248 rupee from my phone ([protected]) but my service tata to tata free not start .i recharged on 25 april and lot of time i concern with customer care buy they dont give me afavourable response, i submit my complaint also on 198 to senior officer but till this time .my balance deduct from my account 10 paise per minute..please refund my money...
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niyant parikh
from Mumbai, Maharashtra
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not transferring internet

Address:Ahmedabad, Gujarat

I have given request to transfer Internet from one room to another room I have mail in 16 the April 2015 the says that it will solved in next 72 hrs in mail. When I call customer care they says that it will be transfer any time we not given proper time. I say why in mail you say 72 hrs. They take full payment advance. Account no[protected]...
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M
Mehraj Patel
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i have lost my sim want to block

Address:Hyderabad, Andhra Pradesh

hi. i had lost my mobile and i would like to block my tata docomo sim card. but i could not get through the customer care. can u please provide the information about it. my mobile no. is [protected] it's on my mothers id and my uncle has taken the sim without knowing us so today I got to know that he is using it from last 2 years so please block this sim. contact me on [protected] I'll give further information about my ids please block...
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K
koshti
from Mumbai, Maharashtra
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balance cutting without any reason

Address:Bangalore, Karnataka

Respected sir, I am rakesh mob no [protected]. I have balance of Rs 300/- on 22/04/2015 but on 23/04/2015 it has reduced to 200.50/- without any reason without sending any sms for value added services.Tata docomo always looting costumer in the same Way even though with costumer care my balance not refunded please look Into matter and do need full....
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Nitin Nambiar
from Delhi, Delhi
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Wrong updation of Billing Adress

Address:Bangalore, Karnataka

I have sent you my HDFC Bank Statement twice already to the DoCoMo Customer Care email-id & cc to my other email-id... ie. 22-Apr @ 7.30 & Today @ after 4 PM... but they are claiming they have not received it, where as in my other email id I have received Docomo people came to my residence before porting for address verification, then how come address has been wrongly entered. Request your help Thanks & regards, NITIN...
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Sonukumar26292
from Mumbai, Maharashtra
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unaurthorised internet charges

Address:Jamnagar, Gujarat

UDear sir, My self is Sonukumar singh and my postpaid number is [protected] I am using this number last one year . Every month Docomo sending bill more amount . This is very big issue I am received last month bill month of March 2015 2200 Rupees . My current plan is 350 Rupees but its giving 1GB internet pack I am going on roming and company asking roming your internet pack is not working its network problem other company network...
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Address:Vadodara, Gujarat

Hello team, The issue is, I Want to revert back the recharge of Rs 510/- done on 10th Apr 11:42 am by paytm on my tata docomo number it recharged to wrong number [protected] instead of [protected]. I have raised it 12days back immediately just after the transaction but I have not received my balance back to my account back. in addition to that PayTM has provided reference number to them about the problem. Even tata docomo has not...
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