Tata DoCoMo Complaints & Reviews

Hello, I purchased Tata Photon Max WiFi connection from Tata Docomo shop online on 1st May, 2015. I received the device on 2nd May 2015 and also submitted all the required documents to the representative who delivered the device. It's been more than 72 hrs and still my connection is not activated. I tried reaching the Customer Care but without the docomo phone number, it is not possible to speak to them. But since my connection is not activated,...

Dear Sir I have two docomo number 1.[protected] and 2. [protected]. on 5.05.2015 I get message from TD-612830 THAT (todays offer : RC12 (EVD-SPl)=Rs 12 TT for 2 days instant with bonus 1p/2s all loc+std for 60 days will credit in 72 hr). This message come my two no freequently then I recharge 12 rupees with my two no and get 12 rupees for 2 days validity . now my call rate is not change 1p/ 2sec. Customer care suggest to give mail. Thanks...

I have brought [ Tata Swach Viva Silver UV+UF ] water filter 3 months before, now which is not working propely, for that I had call up Customer Service Center, and the company Customer Service Excutive have visited my place and he just checked the Filter in about 10-15minutes and did not repair it. From two weeks I am trying to call Customer Service Center, they are not picking up my call nor giving any response....

A simple cancellation request was met with conflicting information. I went to the Tata Docomo shop in Panjim yesterday to pay my o/s bill and requested a cancellation which I believed was effected and a cancellation number was given. I believed this to be the end of the matter. However to my utter surprise I received a call today from Tata asking about the cancellation. I explained that I was leaving the Country and would be returning...

Hi, I purchased tatadocomo device in 2013. It worked for some time with avg speed. However from August 2014 till Now I am facing huge issues. I have already complained many times and got money back . but still the issues are not yet resolved. I am holding 2 devices and tatadocomo is neither replacing those devices nor resolving my internet issue. at the time of purchasing the device I was not informed that in my area there is poor support...

Hello Team, I am using Tata Photon Dongle no. [protected] for Internet. Last 0-15 days internet speed is coming very slow and i have sent complain for this and support center contact me and told me that in your area we are unable to resolve this issue. i asked why then they replied that we are unable. Each time they replied same sentence. and after that they sent me message that your complain resolved. Without any solution they resolved my...

I purchased a Tata Docomo WiFi dongle by march 1st week, but i was not able to use it as the device did not connect to internet. Regarding this i raised a complaint with customer care team where they initially tried with basic solutions with them but was not successful, so they said that their technical team will contact me. then received a call from technical team but that time i did not have my device on hand so i requested them to...

Hi Sir, This is Rajesh, i am from Vijayawada. I want to raise a compliant towards Tata Docomo. I requested a porting request on 25/04/2015 to change network to "Aircel" but it was failed due to uninformed offer activation by Tata docomo. I received a call from docomo on 26/04/2015 at 01.08pm and was unable to talk because of bad signal, but i don't know why they activated the offer, so porting was cancelled. I have lost my 100rs, waste...

The customer care rep accepted their mistake and just changed the email content in his next email, yet refused to pay back for the booster pack (Rs 400/-). What company accepts it's fault yet makes the customer pay for their mistakes. As a public company it should be responsible and pay for it;s own and it's employees mistakes. See email chain below for what tanspired. ++++++++++++++++++++++++++++ Hi Mr. Armstrong, We refer to...

I have purchased, a Photon Max WiFi Device of Rs.2000 and company commited that they will give me minimum speed of 512kbps, but after 2 or 3 moths later my speed was slow down and now speed is very less than 512 kbps, so pease help me in this matter. and company unable to give me any resolution....

I am using a Tata photon wifi max with plan 999 and getting horrible slow speed (around 20-30 kbps). My location is below Amrakunja Housing Complex Block-Sinduri, Flat no -3/2 51, Sarat Chandra Bose Road Kolkata 700146 Just today I have lodged a complaint agianst this[protected] and they said it will be resolved by 3pm this day and they have marked it resolved without any confirmation from my side whether the issue is resolved properly...

I had purchased FTT 0f Rs 70 and rate cutter of Rs 66.Sometimes the call charges coming to Rs1 and sometimes 25ps for a minute.Today they deducted Rs48 from my account for a cheeting offer.they charged 50ps for customercare call and not replaying.I want to know the reason immediately...

Every call becomes drop call either after 30 sec or earlier. Without drop call there is single can't be completed. When I called isd call computer asking me for submitting documents when i called198 they said their is no such problem regarding my number. My number is [protected] and my email address is [protected]@Gmail.com...

I have complaint many times to Tata DoCoMo customer care regarding this concern about charging extra money Rs 445.70 as Voice Portal for every month. This time I can't pay extra money and I thought of disconnecting this phone number [protected]. Please help to resolve this issue....

i m using the tata poton max wifi since 1 yr with a plan 1250 /Month and get 30GB but now without my permission they change my plan from 30GB per month to 10GB day+ 10GB night...i dont kw why they are doing such cheap activity ...very much disappointed by tata photon services My tata no . is [protected] thanks archana...

Tata photon max wifi number: [protected] im a postpaid tata photon customer for 4 years, i upgraded to tata photon max wifi 10month ago, i had no issue so far, i get 4mbps at my house normally. but for last 5days suddenly my speed is dropped to 400kbps so i cant watch youtube or any other heavy websites. i registered a complaint day before yesterday, they sent the field engineer yesterday evening. He had his own device for testing,...

Hello Respected Person, I'm deepa customer of Tata Docomo Telecom Services. On 29 april 15 I have recharged 3G Data Pack worth RS.454/- out of which transaction successfulfor that reason I have raised Complaint 3G Data Pack 454 0 404.06 12.36 This pack is still not activated on phone. But transaction was successful and amount deductd from ING Vysa Bank. I want to my amount as well as compensation. Every time I'm facing this...

Sir or Madam, I am using this data card (Tata Photon plus - [protected]) from last 3-4 years.From 26th Dec'14 onwards data plan was changed from 11 Gb (unlimited) to 30Gb (unlimited) plan, before 26th Dec'14 there was no issue regarding speed, but from 26th Dec'14 onwards I am getting Internet speed of 20 Kbps why so? During the month of April'15 I complaint regarding the Internet speed, though some improvement was there in April month...

I have been a photon wifi max user for a long time. Here is my photon details - Tata Docomo number - [protected] A/C number[protected] I am having horrific slow speed at all the time in my photon wifi max with the 40 GB Postpaid plan. Earlier the download speed was about 450-510 kB/sec and now it has been reduced to below 100kB/sec and sometime it is below 20kB/sec. One of my friend near me is using the same plan and having a great...

hi my mobile no [protected], for last a month i ve been raising complain regarding calling issue. every time i calls my mom it says its an incorrect no. raised couple of complains no results. today i recharged for the tata to tata local pack but i am charged wrongly when i demanded for the refund supervisor says he dont ve option as complain has been taken....