Tata DoCoMo Complaints & Reviews

I dialed *111# to check my balance it was 144 and there was written for mobile deals dial *560*48# I dialed it and 15 rs. Is deducted and then i recieved a message (HI !! You have been charged for mobile deals services. Dial *560*48# to get your discounted deals for the day.) How can I deactivate that service please reply fast my no. Is [protected]

To Tata Docomo, It's so sad that I had to waste my time & write this letter to you regarding my complaint for 3G dongle no.[protected] It's more than 15 days & none of the co. person has bothered to resolve my issue, instead of just giving a call back all time on wrong time. I first registered complaint on 31st Jan 2015 case no (TEST[protected] regarding my dongle connectivity for which no proper follow-up was done from the co. I was about to receive call on Sunday for my complaint within 4 working hrs, but did not received & got a call on Monday in my office hours I requested the person to rescheduled call for next time but he forced me to register complaint once again saying he is closing case I once again called later for my complaint & your representative said complaint is open & is with local technical team & is in process but since then there’s no any call back regarding my complaint & the co. did not resolve my issue & I had to struggle myself for the issue to get solved which finally got fixed on 05th Feb 2015. Well, it just did not ended up hear, later co. started harassing me for some other reason, I made a recharge for 1.5GB 3G data & co. started deducting more data as per my usage, I once again had to call & registered complaint for the same again case no (PBR[protected] Where I informed to one of your escalation dept. representative even when opening homepage for www.google.co.in it consumes almost 5 MB of data & network is creating problem where data usage showing fluctuation & has proof for that & hence he registered the complaint for the same & still the problem continues I received a call on 16th Feb, again on the wrong date as was in my office & had requested to reschedule call once again, your representative informed me over data deduction will not be rolled back, she agreed for next day call back, but later after sometime I received a message stating my complaint issue is resolved, which is still not yet & don’t even know till when it will resolve or the co. will start harassing me with some new reason or excuses. I have written the letter in brief just for indication where the co. doesn’t bothers to resolve customer issue facing from so long & now I have lost my hope & believe in co. where just taking money for service, but no customer service at all. I Hope the message is clear for your guys for my complaint for which still now I was putting a request to the co. to get it resolved. The co. has tested my patience, which I have lost now & if my problem is not getting resolved, thing will go Legal in consumer court including Ratan Tata & compensation will be 1000 time more… Yours Dis-satisfied customer

I have been getting MY-DIVE-IN-PLANET messages on my TATA INDICOM no [protected].They have become really irritating to me.The whole day I am getting MY-DIVE-IN flash messages on my mobile.They are also draining my phone's battery.I have tried to call customer care, but they did no resolve my problem.Instead they told me to change settings in my mobile.There are no such settings available in my CDMA mobile.Please resolve my problem and deactivate MY-DIVE-IN-PLANET in my mobile. deepak kumar mob. [protected]

I recharged my tata docomo GSM no. with 31 rs Just to get STD call Rate 30P/min Bt I did not get benifite than I recharged my no. with 35 rs for getting locals calls 10p TATA to TATA and 30p Other local connection Now again i did not get benifite and executives are not responding.i'm very disturbed and unsatisfied by your service

They have deducted my amount of Rs 35 with out the concern. And even without a single sms they have deducted my amount. If i done call to the customer care they are not responding to my words. And the call is not getting connected to the customer care. I need my refund. Regards Chandu

Mobile no. [protected] My balance was deducted by Rs.35/- today. When i talked to cust care he told me that a service has been activated by me through net. II requested that I did not activate any such service. And refund my deducted amt. But my amt was not refunded. I want to tell you that the amt was deducted without my permission & confirmation. This had happen before also. And after my reqest company refunded the amount. This is wrong practice that without any confirmation from customer, you are deducting the balance. My no. Is [protected]. Plz refund my balance. (Rakesh)

Omerga Dist - Osmanabad Maharastra here with dealer was not support here public when simcard not order, my mobile date 02/02/2015 lose then i going on mini stor when dealer are very arogancy tolking and no simcard here are not support me plese help me when my mobile 13 days lose but my simcard is not activation when this store no simcards. please help me

I bought the TATA Photon Max wifi dongle on Jan 7 2015. However the device was not working. When i asked the dealer, i did not get proper response. After so many follow ups, i got the device replaced but that was also not working. Again after a lot of follow ups, the device was started working on Jan29 2015. It took more than 20 days to resolve the issue. After 3 days i got bill o Rs.830 for January month. (I took 750 per month plan).When i asked the dealer about this, she said that your device was activated on 7th jan and the problem was with device only so you have to pay the full amount. But they only provided that device and how can they ask me to pay the full bill as i used only 3days in jan month. When i asked this she disconnected the call and she did not answered my call after that.. When i call from different number, i disconnecting the call when i say my name. Her name is Bhavani. I know only her number([protected]).Please do the needful.

Hello I have a Tata Land Line Number[protected] which I had purchased from the Chembur gallery and have tried to change my Rental since October and made multiple requests in November but still not changed my rental and most of the times even since my number has no outgoing and now even incoming, are charging me late payments and rentals. I really do not understand that while selling they do every thing possible and I have made many payments in the past inspite of not using the service and telling them to change my rental and now they say again pay around 2000 rs. and then we will change your rental. The same thing was promised in the past when I had got a call from the collections team and retention team, Why do telecom companies do such fraud and I guess the number of people being a victim makes them motivated to do such things as if they cheat a lakh customers in a year with 2000 Rs, , they accumulate minimum 20 Cr. worth of cheating money and that is great income to fund cheating directors who start such companies.

I had been provided Tata Photon No. [protected] but there is no coverage in my area. I made several complaints but there was no result. I tried to disconnect it but nobody was there to accept my complaint. Neither my complaint was resolved nor the connection was officially disconnected and bills were raised without service. This was not only deficiency in service but the clear case of cheating. Now the staff of company has made my life hell for recovery of the bills when Tata photon was not working. The Staff had cheated me while giving the photon for the area where there was no coverage. Therefore, Tata photon may be taken back forthwith and cost of the same alongwith compensation for extreme harassment for more than six months may be given. If not a case of cheating will be filed.

BALANCE DEDUCTION BY TATA DOCOMO GSM (MOBILE NUMBER [protected]) Respected Sir, I want to inform you that I am customer of TATA DOCOMO GSM of mobile number [protected], approx. 120 RUPEES deducted from my mobile in between 1 and 4 Feb 2015. I was checked my balance on 5 Feb then approx. 120 rupees is deducted. Actually this balance is wrongly deducted from my mobile. Now, I kindly requested you to please solve this problem (told him to refund my balance) and take action against him. I am highly THANKFUL to you. THANKS. Yours sincerely, SYED MOHD MASOOD ALI B.Tech. (Mech.), M.U., Aligarh Dip. (Mech.), A.M.U., Aligarh [protected]

I am using Post Paid connection of Tata Docomo and I am paying the bill regularly within the scheduled time.But my last month bill is far much beyond my usage.I am using a plan of R 350 and the bill for this month is Rs 2372 even i didn't have used that. I talk to customer care guys several times but it doesn't comes to any solution for it.I am not able to Pay such a huge amount of bill and if they comes to any mean solution then only i can pay.

Today evening I lost my total balance. I don't know, why you have taken. Please tell me the reason. i have been calling from evening onwards to your customer care service. But your people is not responding to me properly. Check and refund that amount. I am getting more troubles by your network. I am getting this type of problems often. Resolve the problem, otherwise I will complain. Mobile number: [protected]

914 MB 3g data has been deducted from my main account after reacharging with 11rs TimeBased(30 minutes)3G Pack. when i called customer care service dey didnt register dey regret this by giving foolish reson that it is not 3g pack it is 2g pack... but within ussd menu its shows 3g time base pack.. plz i want my 915mb back ..not happy with tata docomo is cheter fraud company.. poor customer service my tata docomo no is [protected].. plz refund me

Hi, My name is Prasad and I am using a pre-paid GSM mobile number[protected]. Yesterday, without my knowledge / permission, Tata Docomo representatives have shared my Call List Data with others/enemies. Representative names are Srinivas Vepuri, Gajendra, Ashok and Team (I guess these guys are working from Vijayawada, Andhra Pradesh). I request you to take serious action on Tata Docomo representatives for sharing my personal Call List/Data to my competitors/enemies. Basically, they have sold out my personal Call List data to others with out my permission. Thanks & Regards, Prasad. My Tata Docomo Mobile No.[protected].

Dear Service Provider, The message showing Modelvideoclub is activated at Rs.93.2 for 29 days. bal;Rs 1.00 at 12-feb-15 05:02. to stop, Dial or SMS STOP to 155233(FREE), I have not subscrbe for this VAS. but My balance was duducted without any information, please Tata DOCOMO stop the ModelVideoClub subscription which i never subscribe before and refund my deducted balance. My number is [protected] From: Rajesh Sharma Email: [protected]@gmail.com Mobile: [protected] I hope you will resolve my problem quickly Thank you

On date[protected] at Time 17:21:54 suddenly I received message which is as below,

Name: Number: TA-HUWWAPContent: Midnight Masti is activated at Rs50.0 for 30days.Bal:Rs12.84 at 11-Feb-15 17:02.To stop, Dial or SMS STOP to 155223(Free)Time: 11/02/2015 17:21:54

and from my account Rs. 50 is deducted. Previously This type of duduction on 07/08/2014 for MTV Ishara pack through your forum and they give me balance back. I can't understand How this type of activation of service happened repeatedly without my wish and my knowledge in my account and money also deducted from my account ? Pl. stop this service from my account which was not subscribed by me and give me my balance back as early as possible.

My name is adarsh sinha and my phone no is [protected] i brought this sim because it was suggested by my frnd but on 10 feb 15 i recived a message for ta huwwap that they have deducted a sum of 49 rupees from my account i have recharges my mobile on same day of rs 50 and only i recived 1 rupees on my account i have deactivate the service but i didnot get my money back so please i request for refund otherwise i will change my service provider

mms is send by my frnd but i have not receive this message and company message receive and said " u have one mms and login tatadocmo mms in internet " but i have browsing tatadocomo mms internet site but i had not open this site, its show a server prpblem, how i open this massage plzzzzzz it s very urgent for me plzzzzzzzzz help me,

I received an alert message regarding “Kaal “-Informing the time, when to do and when not to do . I didn’t activate thisoffer at all . Inspite of that, the offer has been activated and charges aredebited from my account . I request to deactivate offer and return the money .