Tata DoCoMo Complaints & Reviews

Hi, I have been a patron customer of Tata Docomo from past 6 years. Mobile No. [protected]. I was very happy with the customer service and network all together. But on 22nd of February 2015 at 11.52 am. I called up the customer care number 121 and spoke to the representative named Ms.Bhavani in the customer care office located at Panjagutta, Hyderabad. I had queries regarding my prepaid balance deductions from Rs. 124 to Rs. 84. The...

dear, I have Bought TATA DOCOMO PHOTON MAX WIFI data card .but the speed is to worst. its like 2g speed .so what i will do next to boost up the speed i have done all things but still no result. so please resolve my problem or take it back and use it ....

I VIKRAM KUMAR JAIN MY PHONE NO IS [protected] NET WORK TOO POOR SO I APPLIED FOR CANCELATION SO MANY TIME BUT NO RESPONSE I GIVEN COMPLAINT TO NEAR BY TATA DOCOMO OFFICE BY REGISTER POST BUT RETURN AGAIN I SEND BY REGISTER POST TO HYDERABAD THEY ALSO RETURN PLEASE HELP...

Dear Sir, I have been having a very hard time dealing with TATA Photon customer care guys, they are very careless and have provided no solution to the problem, I got upgraded my connection to WiFi on 8th march 2014 and tata has provided me 150 Rs discount for 13 months. but it was not applied after so many calls to customer care. Their billing department always call to collect the outstanding money and they have not any solution for the problems....

Hi Team, This is Ranjan here and my Mobile number is [protected]. I am currently overseas and want to activate the International Roaming to my number but Tata Docomo has currently disabled my number even after i have recharged for more than 800Rs. My Balance is now more than 850+ and my number has been disabled without even informing once by sms. Please enable my number back and activate for INternational Roaming...

Hi.. Recently I have ported out from reliance network to Tata DoCoMo network, but still I am receiving reliance sms. I have recharged 68rs according to msg for 2g which I have received msg on 18 Feb 2015. but I have not got the required benefit which I was suggested according to msg & cc representatives are not giving me proper response already contacted 3 to 4 times. Please do needful. Thanks & Regards, Manju.K...

On 20/2/15 at 11:20pm i called customer care, they charged me but no one answer my call.. After dat vn i called again they blocked my ph no. Again on 21/2/15 at 11:57am i called, they told within 1hr we will solve the problem, nd they bolcked my number.. EVERY TIME THEY CHARGED ME BUT THERE IS NO RESPONSE FROM CUSTOMER CARE.. I HAV RECORDED ALL THE CALLS.. KINDLY TAKE SOME ACTION...

Dear Sir, With reference to my complaint ID "PNR[protected]" I have complaint to customer care that since around 2 months at my location your network signals are week and I am facing problem for voice quality and sometimes call dropped issue in 2G and 3G both the technologies and sometime data connection failed to connect. But customer care executive is not providing me any solution or any deadline to resolve. Kindly resolve the issue on...

Hi, I have been using Tata photon + post paid for more than 5 years, Dec-2014 i requested to terminate photon + and got tata wifi dongle. but now I got a mail for the old post paid photon service... I have done the termination request at Radha nagar docomo show room, chromepet, chennai-600044. The staff named - prasath. When I was there buying WIFI dongle, this fellow staff voluntarily compelled me to get two post paid sim for...

Dear, sir my location also uses 3g network .but tata docomo 3g network no conection.so please sir our location problem quick solve it.thank you sir. state-west bengal. name-gobinda patra. village-jaldha. post-bodhra. ps-ramnagar. dist-purba medinipur. pin no-721423 mobile no-[protected]...

The photon+ connection # [protected] was taken during Aug, 2014. I was told that the internet speed would be 3.1 MBPS upto 3 GB data and subsequently it would come down to 256 KBPS with no limit on data download.. However the actual speed of the internet was never above 0.9 MBPS and average was 0.8 MPBS with in 3 GB data limit and 64 KBPS post data limit. There is a 300% variation between promise given during marketing time and actual...

On 16th February 2015, I recharged my docomo number [protected] for Rs.250.The recharge was done through SBI mobile banking, but till now the amount was not credited to my above mobile number.Kindly check why the amount is not credited and revert the amount to my account. Take steps at the earliest to solve this problem.My alternate number for contact is [protected]....

I am Rajiv from Kerala, Palakkad, My Tatadocomo Postpaid Number has been charged 328rs data pack & Totally1493Rs Bill.While we connecting tata docomo customer service, we are not getting proper answer from the represenatives.pls make any Immediate reply Regards Rajiv [protected]...

Hi tikona & tata care, Again I am getting below threatening msg from your team again this happens I will go for media & social networks help as discussed with them they are ready to help because you people is asking for unusage billed amount as please find the below received msg Dear AMIT KUMAR SINGH If You Can’t Clear your Overdue Rs 1080 Of Your TATA No[protected].Then Company File Legal Processing Against You Within Tomorrow...

The SIM was procured from the distributor on assumption that all ISD call to UAE mobile was be charged 6.40 INR or 6.70INR. It was later observed that, I was being charged double the amount. Upon, question was informed that it was landline number that being thus the higher charger. This issue was later escalated to the appellate office, where both ladies Priya and Vidya denied any wrong doing and welcomed me raise the issue with the consumer...

My Photon number:[protected] Here is few background on the issue that I faced and the kind of resolution I am looking for: I have been trying to migrate my photon+ postpaid connection to pre-paid and I have raised a couple of service request for it[protected] and[protected]. The first request was closed since the required documents did not reach on time. The second request was taking a really a lot time to get resolved. My last...

[protected] I was using this number from many days and some person from docomo call me and offered for postpaid and i agreed after that he come to my office his name was sandeep and i paid him 350 rs then he gave me new sim of docomo of postpaid. After 1 month o[censored]se even though i paid the bill online the deactivated the sim. And no one is responding properly. So i demand them to pay back money of 350 rs. Worst service i had from docomo....

Hi TATA PHOTON customer care,


I have stopped using TATA PHOTON (Photon No- [protected]) from almost 2-3 months but then also I am getting monthly bills.

I have called customer care and asked them to stop the service and they told okay it will be done in 24-48 hours and few days before I got a call from customer care and they told me that my number is still active and it is partially deactivate as I need...

I dialed *111# to check my balance it was 144 and there was written for mobile deals dial *560*48# I dialed it and 15 rs. Is deducted and then i recieved a message (HI !! You have been charged for mobile deals services. Dial *560*48# to get your discounted deals for the day.) How can I deactivate that service please reply fast my no. Is [protected]...

To Tata Docomo, It's so sad that I had to waste my time & write this letter to you regarding my complaint for 3G dongle no.[protected] It's more than 15 days & none of the co. person has bothered to resolve my issue, instead of just giving a call back all time on wrong time. I first registered complaint on 31st Jan 2015 case no (TEST[protected] regarding my dongle connectivity for which no proper follow-up was done from the co. I...