Claimed

Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
Resolved
4179
Unresolved
5076
Quick Links
Statistics
Share
Contacts

File a complaint to Tata DoCoMo

Having problems with Tata DoCoMo?

File a complaint and get it resolved by Tata DoCoMo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tata DoCoMo
Customer Service Contacts

Tata DoCoMo Phone Numbers

Phone
+91 42 2646 2966
561
217

Tata DoCoMo Website

Tata DoCoMo Head Office Address

2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India
110065

Tata DoCoMo reviews & complaints page 201

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dev lumbaa
from Bengaluru, Karnataka
Report
Copy

Sim activation pending for a week!

Address:Bangalore, Karnataka

I bought a Tata docomo post paid sim card on 2nd Feb, 2015 and it has been a week since then but thanks to their pathetic service quality my number is still in the process of getting activated. The number is [protected] and the people in the loop for getting this activated are Naresh and Ayub. The area concerned is SJRi Tech Park, Whitefield, Bangalore. After an endless amount of struggle I have finally decided to give up on the new connection....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shiva Shankar Ch
from Hyderabad, Telangana
Report
Copy

Main balance deducted with unwanted pop-ups

Address:Hyderabad, Andhra Pradesh

Dear Jayaraj, I am using Tata Docomo sim and number is #[protected]. Docomo has deducted my Rs. 60+ some hungama service (GamesBond Monthly). Money deducted on 05th February 2015 without asking any confirmation. I have called their customer care number 198 but they are not ready to refund my money. They confirmed that money deducted wrongly but dont want to give them back. Also the notifications/popups are appearing in such a manner that...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
san1singh
from Mumbai, Maharashtra
Report
Copy

Slow speed for Photon: 9212357688

Address:New Delhi, Delhi

Hi, I am facing very slow connection speed for my photon for past few days. I registered a complaint on 3rd Feb and I even called customer care today, but got a response that there are some technical problems and these will stay. They do not have any tentative date for it's resolution and are not willing to register any complaint for the same. Can you please help me out. Thanks, Santosh Singh [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Bangalore, Karnataka

I was supposed to get my balance back as i got a call from docomo representative, 4days back.. He said it will be refunded in 4hrs which never happened, then i called in the evening i was told i will get it within 24hrs, even that didnt happen.. I had to call again the nxt day, that gentleman said i have to wait for 48hrs, i did so.. Now i am not able to talk to customer care, coz i have been blocked.. Cheap Tactics by Docomo.. --ORIGINAL...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
koshti
from Mumbai, Maharashtra
Report
Copy

Rs 50/- deducted without my knowledge

Address:Bangalore, Karnataka

On 02/02/2015 from my mobile no [protected] Rs 50/- has been deducted from service provider without sending any message from me for activation of any value added services. And while talk with costumer care talk very rudely. And saying that in any condition money will not refundable you do complaint any where. I have called him on 06/02/2015 at 23:00 hours pls do needful to refund my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kiranbelur007
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

clearing balance abruptly

Address:Bangalore, Karnataka

I have recharged prepaid tata docomo gsm mobile number [protected]. Recharge is a special recharge of 197. Transactiin reference number is [protected]. This recharge done in 4Feb 2015. On 6Feb 2015 i dont have any talk time balance to make a call. No response from customer care also. Very bad response from customer care. This is a very cheating kind of making money. It turns to be happening for lakhs of customers. I request to take an action...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Swapnil Tharkar Patil
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint of excess data and main balance deduction

Address:Pune, Maharashtra

Mobile no. [protected] (Tata Docomo Complaint Number) I am user of Tata Docomo with mobile no. [protected]. Today early morning tata docomo has deducted mobile Internet balance of 627 MB & Rs 234 from main account balance. For this I have complained to customer care; they replied that a file of near about 627 MB was processed around 12:40 am on 5/2/15. However I have not used any Internet service at that time(night). Customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yuvaraja.k
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper document maintenance

Address:Chennai, Tamil Nadu

I used tatadocomo pre-paid (past 2 years ). Suddenly when i done my recharge after an hour it got disconnected. When i ask customer care they told that number is not in active due to no documents available for my prepaid connection after 2 years. Its purely system problem with tatadocomo and no proper history maintenance for each customer and we complaint registration against also not possible through docomo site. As requested i submitted...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rrwani
from Pune, Maharashtra
Report
Copy

Incorrect billing charges even after disconnection request

Address:Nashik, Maharashtra

Incorrect billing charges even after disconnection request Dear Sir/Madam, I'm writing the complaint only after lot of interaction with customer care and email to Mr. Elango and still waiting for the resolution. I had Tata broadband landline internet # [protected] with Acc no[protected]. One day I called customer care to check if there is any better plan for me to reduce the monthly charges and customer care changed my plan from 1...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
Joel Isaac
from Barh, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted popup

Address:Patna, Bihar

I've a dual SIM touch screen mobile (RedMi 1S) and I'm using TATA Docomo in one of the SIMs. I'm getting very annoying 'Dive-in Now' notification which are not even allowing me to send messages, making calls and intervening on all the apps. Also the notifications are appearing in such a manner that there's a lot of probability of accepting it and I'll be charged. It's really frustrating that TATA Docomo is forcibly making us accepting the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
ravirsv2012
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RECHARGE NUMBER PROBLEM

I Lost / forget my number .So I problem recharge data plan . Sir, I request you for solved my this problem Tata Photon Whiz Model No: AC8720 S/N : [protected]D1 MEID : A000001FE0D72F ZTE Model Contact : [protected] Email : [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hardik423
from Pune, Maharashtra
Report
Copy

Deducted balance without any reason

Address:Pune, Maharashtra

Hi I am Hardik. I am using tata docomo sim and it number is #[protected]. Docomo has deducted my 200 rs without any reason. Money deducted between 26th -28th January. I have called their customer care via email and call many times but they are not ready to refund my money. They confirmed that money deducted wrongly but dont want to give them back. Please help. Thanks in advance Hardik...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
O
oracle@123
from Chennai, Tamil Nadu
Report
Copy

Regarding network disconnection

Address:Bangalore, Karnataka

Hi, I am having serious complaint against tatadocomo network facility. My calls are disconnected in between . Also if my data usage is off, still my balance is reduced because of data usage.Call disconnection is happening since from 1 year . I am living in Electronic city area and here most of the people using DOCOMO service . But due to some issues faced by people most of them planning to stop the use of DOCOMO service. Me and my friend...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hetal vadsheri
from Mumbai, Maharashtra
Report
Copy

activate callertune without knowing me

Address:Mumbai City, Maharashtra

They activate caller tune today without knowing me nd deduct rs.36 Nd agn deduct rs.20 .nd wen i call customer care they didnt response me nd told system down .. m really deapprixiate with there service ..please help me to get back my balance....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
F
faraz.shaikh4
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Adding account to my family plan and deactivation of add on.

Address:Pune, Maharashtra

Hi, I have 2 complains I would like you to resolve for me please, First and most important of all : I took 5 connections and all of them were suppose to be under a Family plan and two of them were ported from Vodafone because I found benefits were better, one of my number ([protected]) was ported in from Vodafone, as the form was not submitted on time by the Docomo advisor, the MNP code expired, and hence I had to reregister, however...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashish Dhawale
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaints against 2G internet Services-8149358193

Address:Pune, Maharashtra

I’m using Tata Docomo [protected] GSM services for internet services as it offers great price & value pack. Last recharge I did was 2G pack of 1GB having validity till 25Feb15 till yesterday my balance was showing 600-700MB. As I want to upgrade mobile software I recharged 3G pack of 400MB yesterday around 12pm & I have downloaded file of 350MB so my 3G pack was over after downloading the file but once I switch my data pack to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
ganesh nakate
from Parli Vaijnath, Maharashtra
Report
Copy

new sim card id proof

Address:Solapur, Maharashtra

Dear Sir My name is Nakate Ganesh Baliram, My new Tata docomo sim number is [protected] ([protected]) id proof document will be correct but the form filling problem the address is not correct. please see the address carefully (shankar nagar, Angar, Tal-Mohol, Dist-Solapur, 413214) this address will be fill in the form mistakely ahamdnagar please see the address first given and attached address proof and start the service....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
ShubhamGhanghas
from Hyderabad, Telangana
Report
Copy

Surprising continuous deduction

Address:Karnal, Haryana

Now 35 rs more is deducted from my account for some hungama service just a minute before I hv charged 50 rs for pyar ke panne on no. [protected] .. and rs 75 a minute before that for tata endless music...the phone is in my hand and i am just surfing net have not requested any kind of service...what the heck is this ...is there any kind of dictadictatorship of tata docomo like whenever I want I deduct ...it happened on 3 feb 2015 nearbout 11...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sakesh Kumar Mehta
from Basi, Punjab
Report
Copy

UNDUE HARASSMENT BY TATA DOCOMO

Address:Mohali, Punjab

I GOT INTERNET CONNECTION FROM TATA DOCOMO IN JUN 2013 IN FLAT NO 501, I BLOCK, IMPERIAL TOWER, PEERMUCHHALA, ZIRAKPUR. I WAS ON RENT IN THAT FLAT. I SHIFTED TO GOVT ACCOMODATION IN IST WEEK OF OCT 2013 IN CHANDIMANDIR CANTT (PANCHKULA). ACCORDINGLY I REQUESTED TATA DOCOMO TO DISCOONECT THE SAME THROUGH EMAIL. I RECIEVED THE RETURN MAIL ALSO SAYING TO MAKE THE BALANCE PAYMENT WHICH I MADE, THE INSTRUMENT i.e MODEM WAS TAKEN OVER BY THEIR...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SuriyaDhivya
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel My Number[9043004118]

Address:Coimbatore, Tamil Nadu

I used above postpaid number from March 2013 to Nov 2013... In nov I lost my phone with sim... so i register the complaint to cancel above number[request number:[protected]]... but number was not canceled and bill was coming without i'm using it upto march 2014 outstanding amount rs.947... but i'm not pay the outstanding and they call me oftenly said pay bill... i explain the situation and they said will see and tell but still no response......
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy