Tata DoCoMo Complaints & Reviews

Dear Team, I have been using TATA Docomo for few months now. I have corporate plan of which i was very happy (Gold 299 2G GSM Plan). But suddenly i was charged Rs. 5328 as my bill for month of Feb because they say i have consumed more than 2GB of data. They said i consumed 2GB that was in my plan after that data plan must get discontinued as per representative told me while procuring TATA Docomo services at your office that is TATA...

Dear Sir Sub: Termination of connection for cell no. [protected] I had instructed you to terminate above postpaid connection on 10.01.2014 over phone. In response you have given me request no[protected] with intimation to me that the line is now disconnected. As per your request the outstanding amount Rs.330/- was paid vide receipt no. 60716897, dated:[protected]. Since then I have not used this phone no. Now I am getting call from...

My parents were sold a tata photon device for inr 2200, promising good connectivity and service promise. While the device started giving problems, they were told that the device needs some upgrade. They have visited sector 11 service centre in panchkula multiple times in last couple of months. I have personally gone to sector 11 and 20 service centre on 21st feb and was told that i can get the connection disconnected. Both the places there...

Hello Sir Good Morning to all team MY NAME IS JITENDER SINGH MY MOBILE NO. [protected]. I HAVE RECHARGE STV OF 25 Rs. ON[protected] AT 07.58 PM BUT THIS STV NOT WORK AND MY MORE BALACE DEDUCT IN BALANCE DURING CALL, I CALL CUSTOMERCARE BUT NO BODY HELP ME PLEASE SIR HELP ME...

I was using tata photon+ (No. [protected]) 6 month advance rental plan. I inquired customer care that if i put a cancellation request and it gets cancelled after the renewal date, how I will be charged? . They told me that prorated charge will be calculated and that only I will need to pay. I again confirmed that they won't charge me full amount and they assured me that only prorated charge will be made. Based on their response, I put a cancellation...

I am residing at IGATE Plot No: 158-162P & 165-170P, EPIP Phase II, Whitefield. There is some serious network issues due to which i am unable to make any outgoing calls nor am i being able to get any incoming calls. requesting for actions asap....

Sir, I am very fed up from my company service providers...they are unnecessarily cutting my 8balance...this time its 100 rs. I cant rc my mobile again and again. Its very difficuilt...pse help me get my balance back and stop further deductions......

They have deducted my amount of Rs 35 with out the concern. And even without a single sms they have deducted my amount. If i done call to the customer care they are not responding to my words. I need my refund. Later i have contacted to the customer care and to the appelate authority they have informed me that due to the data charges of the multiple usage the balance has got deducted, But they could have sent an intimation sms before...

I have been using tata docomo(GSM) for past 5 years or so and i regularly use its internet service. I am owner of cybercafe so am pretty aware of data usage. From last 3-4 months i have noticed that when the data disconnects the balance data shown has abrupt variations. at one stage it shows 341 mb left and the other minute it will show 400 mb data remaining and then again it will suddenly fall to 245 mb (2g network) and all this...

I got a call from Docomo & they offered me post pay plan. The same I have accepted n their agent contacted me and collected the required documents. Initially I have requested them to arrange the nano sim. But they handed over me the mirco sim. From that point of time I'm started toto follow up with the Docomo representative. Still I have not got the sim. But my number got activated. I have informed them not to activate my number before...

This is vaibhav nawar. my account number postpaid account number is[protected] and my mobile number is [protected], i recived bill 05/01/15 to 04/02/15 period, i found extra charges for massage, where as i have massage packs, and total massage is below the massage limit, they saying one day you massages more than hindered sms, but customize bill saying only 110, and charges is 720 sms, i called customer care too, but they are not able to listen...

My no. is [protected]
Am doing the biggest Pack of TATA DOCOMO all time & till feb 10 I Don't have any issue.
On Feb 10 my net pack expired and did new pack of Rs 249 . but after that my speed goes to 2 KBPS to 4 KBPS.

I had Complianted on TATA DOCOMO customer care, but they are cutting my call after hearing the compliant. I tried for 5 days and the same Repeats. Please do anything. TATA DOCOMO customer...

Hello, I am writing this in reference to my TATA Docomo 3g connection ([protected]), billing period 23/01/15 to 22/02/15. I reside in Chinchwad (Pune) and have been using TATA DOCOMO 3g for a little over a year now. Starting November-December 2014, I started facing slow/no connectivity with Tata Docomo 3G following which I called UP TATA's customer care in the first week of January 2015 . The executive accepted the fact that the area...

Hi, I have paid for 3g internet but Most of the time I am getting 2g internnet. When I call to the customer care 1st time they sent some settings which did not work, then 2nd time same thing they told but did not receive the settings, 3rd time they told if i get such problems then change settings from 3g to 2g then again 2g to 3g which also did not work for me. then 4th time again last time they want me to get the settings which again not...

i am getting very less speed since 3 months and every time i called the customer care they told me that this problem is temporary and is due to high utilization in your area and saying that it is a portable device u can use it in another area the company cannot commit at least the minimum speed mentioned in the plan. they are not even ready to register complain and there is no deadline when this problem will be resolved. i have been suffering...

I frequently get dive in pop-ups from tata docomo on my MOTO E mobile. If I click OK, they start to charge me and when i click CANCEL, the pop-up doesnt go and comes up again and again. If i tap on side of the screen, the pop-up shows up again after a minute. It is becoming extremely frustrating, esp. when playing games, watching videos or doing other important tasks. Please look into the matter. My number is [protected].

From,...

Hi,
Last night i recharged 8 rupees for 50 mb data. i checked i have data balance 2 mb but 85 rupees deducted from my main balance. when i called customer care they say there is some backend deductiion of data. why this happen if you dont show your charge details while i was recharge 8 rupees. Already i faced the same problem few months back. if you are not taking any action i am sure i will stop using your service.Dont do this type...

It's been more than 3 months now since I approached the Appellate Authority for Andhra Pradesh, Mr. Jayaraj R about non-refund of the security deposit for the number ported out of TATA INDICOM under MNP in March 2014.

I sent him the first email on Nov 25th, 2014. They initially claimed the cheque was delivered and when I approached the Appellate, Ms. Prameela, Appellate Authority Secretary sent an email on Dec 1st, 2014...

Here are the series of emails Dear team, What is wrong with you guys i don't understand. I have asked my number to be closed in January, still I m doing follow up from you guys. Today I received that my request has been cancelled receivedd a mail stating that my number is not closed What is all this ????? Is their someone in senior management I can speak with. I am not using [protected], i have asked this number to be...

I have previously raised a compliant on my photon + [protected]. And now on my tata wifi [protected]. Got fake commitment from show room at radha nagar, chrompet, chennai-600044. I when asked them to terminate my photon +, they suggested my to change it to prepaid from postpaid...but they didn't do that till. also they gave a brilliant idea to get a Photon wifi; with 20gb data plan and said since you have been using photon + form more...