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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 196

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S
shanu360
from Mumbai, Maharashtra
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Provided Wrong Information Of Network Covetage

Address:Lucknow, Uttar Pradesh

Dear Sir Before purchasing photon max i asked to the helpdesk that is this photon max network is available in Hisar(Haryana), then they reply that coverage network is available a but this was not right. I have purchased it through my saving on 5 march 2015 Please provide back my money or provides its network. My photon max no.-[protected] my contact no.- [protected] my e-mail address- [protected]@gmail.com......
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ABADHESH YADAV
from Mumbai, Maharashtra
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BALANCE DEDUCTED FROM MOBILE NUMBER 9760608675

Address:Aligarh, Uttar Pradesh

Respected SIR, I want to inform you that I am customer of TATA DOCOMO Telecommunication Company. Actually Approx. 120 rupees deducted from my balance ON OR APPROX. 4-5 FEB. 2015 wrongly and till now that is not refunded. So, I kindly requested you please refund my money*. I will be highly thankful to you. *IF ANY QUERY PLEASE CALL ME AT [protected] THANKS YOUR SINCERELY MASOOD [protected]...
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biswajitdutta443
from New Delhi, Delhi
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Deducted account balance.

Address:Kolkata, West Bengal

My self Biswajit Dutta, last night on 11.03.15 my DO CO MO([protected]) account Balance was Rs.110/ but surprising on 12.03.15 morning when I checked account balance Rs.36 / deducted from main account balance with out any reasons. Then I had complained DO CO MO Customer care(121) at 12.28pm regarding above Matter but no positive response come out from customer representative .I request please solve the above matter and refund deducted amount....
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Himank Maan
from Bengaluru, Karnataka
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Unresolved issue

Address:Udupi, Karnataka

sir, i am really disappointed with your services that including the behaviour of your customer care executives, i would like to lodge a complaint against your executive who didn't say his name and abused me for calling him. this kind of behaviour was not at all be accepted and I wont tolerate this. i called your helpline number : [protected] @ 12:28 hours on 1 march 2015 from [protected] if you could see i have been calling from the last 8...
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S
svazir
from Mumbai, Maharashtra
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Never again. data Card No; 9246202690

Address:Hyderabad, Andhra Pradesh

Last evening a representative of Tata called He was all sweetness and light obviously Tata wants it's name to be Clean Clean? it is pathetic how such big companies stoop to anything to justify their actions i have been living in an illusion. a Utopia in the real world truth and justice are unheard of. i am through with this. i just want to end this nightmare. in our brutalized society such companies flourish like the green bay...
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A
ashbha
from Mumbai, Maharashtra
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About Internet Data carry in 3rd month(Feb-Mar)

Address:Pune, Maharashtra

As per the first buying of TATA Photon data card, customer can carry internet data for three month in prepaid plan. But in the 3rd month, my data doesn't carried out. I was trying to recharge from 17 feb 2015 as per the rule but it was not possible due Tata Photon Network system problem. I was also tried to recharge from Internet, Retailer, Mobile money ... etc but still not possible. But after previous validity period recharge is done...
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H
Hemcare Consultancy
from Bengaluru, Karnataka
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Tata Docomo false billing

Address:Bangalore, Karnataka

Hi, This is Kumar from bangalore, my A/c No.[protected], I am using Docomo from October14 and my bill generation date is 7th of every month. I have paid my bills every month before 10th i.e., within 3 days of receipt of the bill. My credit limit was Rs.800 since taking this connection till this false billing. I did not receive my bill for the month of Jan'15 which I was suppose to receive by 8th-Feb but even then I deposited Rs.1000/-...
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gksamy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Itemized bill not recceived

Address:Chennai, Tamil Nadu

Hi Sir,

This is karuppusamy. I had used Tata Docomo postpaid plan with two sim card (Mobile number: [protected], [protected] ). I had registered with docomo account and obtaining a Itemized Bill for every month. They have not sent itemized bill for period of 10/04/14 to 09/05/14. The following details of Tata Docomo Bill,

Account No :[protected]
Bill Number : [protected]
Bill Date : 12/05/14
Bill...
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Z
zeeshan508
from Bengaluru, Karnataka
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Wrong deductions of charges again

Address:Lucknow, Uttar Pradesh

I was having a net pack but the company deducted my 80 rupees for interner browsing a fter that i was having a roaming card but company decucted around 25 rs for in coming call. I have complained to it 2 times but they started giving excuses and put my call on hold and never came to me. after that what they did i dont know i was unnable to call them....
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krishna tudu
from Chennai, Tamil Nadu
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Disconnection of importent post paid number

Address:Kolkata, West Bengal

sir


I Krishna Tudu would like to bring your kind notice that, my tata docomo post paid mobile no.-[protected] is been disconnected from 2nd march 2015. as per the information got from tata docomo service provider that i have an outstanding amount of rs.265.65 on previous service provider account(airtel).
but the time of porting out i have been informed that there are no more outstanding amount due,
i...
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S
samir_sinha
from Gangtok, Sikkim
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Tata Photon Connection Closed

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi I have requested to closed the connect in January, 2015 and it has been done in January. Still i am getting calls for payment and they are harassing me for the payment. Kindly check the subject line which i got from Tata Photon on 25th jan "Closure of Cancellation request no.[protected] for your TATA Photon number :[protected]" Why i am getting calls? Why there is no coordination between yourr team Regards Samir Kumar Sinha [protected]...
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onkar Gujalwar
from Pune, Maharashtra
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Vulgar / Abuse talk

Address:Pune, Maharashtra

Hello Sir My wife received a call from unknown person and he was talking vulger. i tried registering a complaint on your website but it is not working properly. Kindly take the appropriate action his mobile no. is [protected] waiting or the appropriate replies. Thanks Onkar...
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Koyel_Bhattacharya
from Delhi, Delhi
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unwanted flash messages & balance deduction

Address:Bangalore, Karnataka

Docomo is sending me unwanted flash messages which interrupts my work which is very problematic & they activated unwanted callme tune without my permission or without informing me on my number & deducted Rs. 45 r that without informing me. So I want that Rs. 45 back to my account. My phone number is [protected]....
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G
GNAShinde
from Pune, Maharashtra
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New WiFi Connection

Address:Pune, Maharashtra

We applied for a new wifi connection, accordingly one Mr. Vishal contacted and asked to pay Rs.1145/- as installation charges. We paid the said amount and the required documents on 04 March 2015, we were given a receipt with the CAF no. It has been 6 days, yet no one has come for installation. We have contacted the customer care, and have sent mails but no avail. We have also repeatedly contacted the concerned person (who took the documents...
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Address:Kurnool, Andhra Pradesh

i am shaik nisar basha, my no [protected], i am from atmakur, kurnool(dist), andhra pradesh-518422.when i am using internet...an unnecessary pop up touch by me they dectected my balance 50 rupes..i call custmor care immediatly...i am not necessary of this feture..kindly return my balance...they can't...return...tatadocomo cheeting me... why the government.not..try to avoid this type of tata docomo cheating actevites, if the customer r intersted...
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srbk
from Mumbai, Maharashtra
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Frequent interruption in services

I m a user of tata photon + since last 3 years.my no is [protected].till recently the services were satisfactory.in the month of Feb15 it was not working for at-least 10-15 days.even after it started working again, its getting disturbed very frequently and the experience is very frustrating.its not expected from a brand TATA.the both the speeds are very slow.my 5 GB unlimited plan remained unused to a large extent in feb15. It is requested...
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svazir
from Mumbai, Maharashtra
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data card no 9246202690

Address:Hyderabad, Andhra Pradesh

In response to your needing the 10 digit no and email ID do you think i am stupid? you are dilly dallying buying time to block me off with one of your policies if you think i am going to give my mail ID you are dead wrong. my email account would be vulnerable to hackers if there was any truth and fairness you would not have sent a bill after the cancellation and deactivation of the account no [protected]. this is not about money it...
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ShashidharH
from Mumbai, Maharashtra
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Invalid bill generated for month for March 2014

Address:Bangalore, Karnataka

Hi, I have paid the bill for February 2015 of 389Rs and I got a bill of 1438 outstanding an 623Rs unbilled as on 8th march 2015 whereas it was showing 620Rs as my unbilled amount an 0Rs outstanding as on 6th march... I want to know why it came 800Rs extra for me till I get my clarification I am not going to pay any bill. Let me know what happened else I am gonna have to take serious action on this one. Mobile number: [protected] Account...
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vishaladg
from Mumbai, Maharashtra
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Balance cut 162 rupee (mob . 7696447472)

Address:Mansa, Punjab

1.Today 7 march am not surfing on net i already switch off the internet . Mine 162 rupees cuted from my main account when i seen my balnace i found that. 2. OR i donot get any flash massage on my screen about internet balance is low. My balance in deducted 5th time it is not fair or this company dont listen me everytime show mine faut. Mobile no [protected] tata docomo...
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pramathhs
from Bengaluru, Karnataka
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Non responsive to customer's complaint/request

Address:Bangalore, Karnataka

On 7/3/2015, I had a conversation with one of the customer care(198) person at 11AM regarding the currency transfer problem. My Problem: Need to get a payment/transfer for the currency/balance I have on my account. Conversation i had with Costumer care(CC): Me: i need to transfer my currency or get a refund for the same or any other solution? CC: the transfer option is not there. I do not have a solution for your problem. Me: can...
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